Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 889 de 1717 opiniones" "
10 - Excelente
889
Evaluación: 8 - Bueno. 439 de 1717 opiniones" "
8 - Bueno
439
Evaluación: 6 - Aceptable. 219 de 1717 opiniones" "
6 - Aceptable
219
Evaluación: 4 - Mediocre. 96 de 1717 opiniones" "
4 - Mediocre
96
Evaluación: 2 - Terrible. 74 de 1717 opiniones" "
2 - Terrible
74
8,6/10
Limpieza
8,6/10
Personal y atención
8,2/10
Servicios
8,4/10
Estado de la propiedad e instalaciones
8,4/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
maria angelica
Viajó con su familia
26 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
maria angelica
Se hospedó 4 noches en diciembre de 2023
Respuesta de Resident Manager el 26 dic. 2023
Dear Ms. Angelica, Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We look forward to welcoming you back soon to New Orleans Marriott. Sincerely, Javier Rodriguez Resident Manager
4/10 Mediocre
aracelys
18 dic. 2023
aracelys
Se hospedó 2 noches en diciembre de 2023
Respuesta de Resident Manager el 7 ene. 2024
Dear Aracelys, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating and sincerely apologize for not meeting your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Sincerely, Javier Rodriguez Resident Manager
8/10 Bueno
Carlos
1 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Carlos
Se hospedó 3 noches en noviembre de 2023
Respuesta de Resident Manager el 5 dic. 2023
Dear Carlos, We are delighted you had a great stay at New Orleans Marriott. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Javier Rodriguez Resident Manager
8/10 Bueno
LUIS ARMANDO
30 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
LUIS ARMANDO
Se hospedó 5 noches en octubre de 2023
Respuesta de Resident Manager el 31 oct. 2023
Dear Mr. Armando, thank you for staying with us and for your gracious rating. On behalf of all of us at New Orleans Marriott, we would like to invite you for another outstanding visit.Sincerely, Javier Rodriguez Resident Manager
10/10 Excelente
Angel
5 sept. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente hotel ubicado en pleno Barrio Francés . Barra restaurante, desayunos etc. un must en el barrio francés!!!
Angel
Se hospedó 5 noches en agosto de 2023
Respuesta de Resident Manager el 7 sept. 2023
Dear Angel, Thank you for the fantastic review of the New Orleans Marriott. We are delighted your stay was perfect in every way. We hope you were able to visit the Marigny District, where you can find everything that makes New Orleans a unique and remarkable place - including world-class jazz clubs, trendy restaurants, neighborhood galleries, and much more. It was a pleasure hosting you, and we look forward to your next visit.Sincerely, Javier Rodriguez Resident Manager
10/10 Excelente
Marcela
15 abr. 2023
Marcela
Se hospedó 4 noches en abril de 2023
Respuesta de Resident Manager el 5 may. 2023
Dear Marcela, We are thrilled you had an excellent stay at New Orleans Marriott and appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Donald Payne Resident Manager
8/10 Bueno
Katia
7 abr. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Katia
Se hospedó 5 noches en abril de 2023
Respuesta de Resident Manager el 9 abr. 2023
Dear Katia, Thank you for the terrific rating regarding your stay at New Orleans Marriott. We hope you are already planning another trip our way. Sincerely, Donald Payne Resident Manager
8/10 Bueno
Alvaro Manuel
Viajó con su familia
3 ene. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Alvaro Manuel
Se hospedó 4 noches en diciembre de 2022
Respuesta de Resident Manager el 5 ene. 2023
Dear Mr. Manuel, We are glad you enjoyed your time at New Orleans Marriott. Thank you for your nice rating, and we look forward to your next visit.Sincerely, Donald Payne Resident Manager
10/10 Excelente
Humberto
10 sept. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Humberto
Se hospedó 4 noches en septiembre de 2022
Respuesta de Resident Manager el 29 mar. 2024
Dear Humberto, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to the New Orleans Marriott.Sincerely, Javier Rodriguez Resident Manager
8/10 Bueno
Cliente verificado
Viajó en grupo
26 jul. 2022
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza
Un hotel de categoría pero muy malo el servicio de mucama en las habitaciones
No reposición de toallas , no pasan aspiradora, tuvimos faltante de comida personal
Cliente verificado
Se hospedó 4 noches en julio de 2022
4/10 Mediocre
Carlos fabrizio
19 jul. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Carlos fabrizio
Se hospedó 3 noches en julio de 2022
2/10 Terrible
Evelyn
13 jun. 2022
Evelyn
Se hospedó 3 noches en junio de 2022
10/10 Excelente
Edgardo
19 abr. 2022
Edgardo
Se hospedó 3 noches en abril de 2022
8/10 Bueno
Edgardo
18 abr. 2022
Edgardo
Se hospedó 4 noches en abril de 2022
2/10 Terrible
Fernando Miguel Crisostomo
Viajó con su pareja
12 abr. 2022
No le gustó: Personal y atención
Hotel antiguo de alfombras muy sucias
Fernando Miguel Crisostomo
Se hospedó 2 noches en abril de 2022
10/10 Excelente
GABRIEL DE JESUS OCHOA
16 mar. 2022
GABRIEL DE JESUS OCHOA
Se hospedó 3 noches en marzo de 2022
10/10 Excelente
Ximena
4 feb. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ximena
Se hospedó 3 noches en enero de 2022
10/10 Excelente
vanessa
Viajó por negocios, Viajó con su familia
27 ene. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bueno
vanessa
Se hospedó 1 noche en enero de 2022
10/10 Excelente
Adriana
Viajó con su familia
5 ene. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Esta cerca de todo y la comida en el restaurante muy buena.
Adriana
Se hospedó 6 noches en diciembre de 2021
4/10 Mediocre
Mayra
Viajó con su pareja
5 ene. 2022
Le gustó: Servicios, estado de la propiedad e instalaciones
Estuvimos 7 días, y durante toda nuestra estancia solo nos hicieron el aseo 2 días.
Lamentable
Mayra
Se hospedó 7 noches en diciembre de 2021
8/10 Bueno
Linda
Viajó con su familia
21 dic. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El lugar en una ubicación insuperable..... El servicio del bar un poco lento para mi gusto.... volvería hospedarme ahí..
Linda
Se hospedó 5 noches en diciembre de 2021
8/10 Bueno
Cliente verificado
Viajó en grupo
3 nov. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Buena ubicación
En general un buen lugar para quedarse, aunque la relación costo beneficio me parece excesiva. La ubicación es perfecta para explorar el barrio Frances. El baño del cuarto no tiene extractor, así que tendrás que aguantar malos olores.
Cliente verificado
Se hospedó 4 noches en octubre de 2021
10/10 Excelente
humberto
Viajó en grupo
31 oct. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
muy bien sercas de todo
humberto
Se hospedó 1 noche en octubre de 2021
10/10 Excelente
Wilma
Viajó en grupo
12 oct. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Exclente!
Wilma
Se hospedó 2 noches en octubre de 2021
10/10 Excelente
Karla
Viajó con su pareja
27 ago. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
La ubicación es la mejor !! Las habitaciones súper cómodas! La atención increíble!
Les recomiendo ampliamente este hotel para su estancia.
El restaurante Creole está a lado del hotel y es espectacularmente delicioso… fuimos dos veces de lo mucho que nos gustó.
Y al otro lado del hotel uno de los mejores lugares para escuchar jazz Majogany… verdaderamente es EL LUGAR para escuchar buen jazz… aunque también fuimos a la calle frenchman con muy buenos lugares para escuchar jazz.
Karla
Se hospedó 3 noches en agosto de 2021
10/10 Excelente
Juan
Viajó con su pareja
24 ago. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ok
Juan
Se hospedó 2 noches en agosto de 2021
8/10 Bueno
Cliente verificado
Viajó con su familia
20 ago. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ubicación accesible
Cliente verificado
Se hospedó 6 noches en agosto de 2021
8/10 Bueno
Jose Saburo
Viajó con su familia
13 jul. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No respetaron la tarifa
Muy caro me cambiaron la tarifa contratada con hoteles.com
Jose Saburo
Se hospedó 2 noches en julio de 2021
6/10 Aceptable
Cliente verificado
Viajó con su pareja
14 jun. 2021
Le gustó: Limpieza, personal y atención
En general el Hotel le falta mantenimiento y ya se le ven los años. El Resort fee cobrado fue de $55 diarios, cuando normalmente son $25. Esto hace parecer una muy buena tarifa pero en realidad No te indican este fee resort hasta que estas en el hotel.
La zona es muy buena y se puede ir caminando a los principales atractivos de la ciudad.
Cliente verificado
Se hospedó 3 noches en junio de 2021
8/10 Bueno
Cliente verificado
Viajó con su familia
7 jun. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo estuvo bien
Cliente verificado
Se hospedó 2 noches en mayo de 2021
4/10 Mediocre
Thomas
Viajó con su pareja
19 may. 2024
No le gustó: Personal y atención
It was ok but I didn't like the service of the people at the front desk it took my longer than it should of to check in and the rooms wasn't all that but I did like the service of the luggage handlers and the maids they was very professional but the front desk don't have enough staff and they don't have the best people friendly attitudes
Thomas
Se hospedó 2 noches en mayo de 2024
Respuesta de Resident Manager el 20 may. 2024
Dear Thomas, Thank you for taking the time to leave a review; we appreciate your feedback. Please accept our apologies for the lack of attentiveness you encountered at our front desk and for the inconvenience caused by the delay upon check-in. We know a first impression is essential, and what you experienced is not typical. Please know that we will address your comments with our team to ensure they are not repeated, and we are grateful for your feedback. On the positive side, we appreciate you mentioning our bell desk and housekeeping team. We would love the opportunity to welcome you back and provide you with the perfect stay you deserve.Sincerely, Javier Rodriguez Resident Manager
2/10 Terrible
Dominique, Wake forest
Viajó con su pareja
19 may. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Overall, the property was nice but I did not get the credit I was suppose to get for tourist activities. I called to speak with a representative and told they were another representative would reach back out with in 72 hours. I haven't heard from anybody
Dominique
Se hospedó 3 noches en mayo de 2024
6/10 Aceptable
Mohammad
Viajó en grupo
19 may. 2024
Le gustó: Personal y atención
we were stiffed with " Daily Destination Fee " which took away any savings from buying a package deal from Expedia! This was not disclosed at the time of purchase.
Mohammad
Se hospedó 4 noches en mayo de 2024
Respuesta de Resident Manager el 20 may. 2024
Dear Mohammad, Thank you for reviewing your recent stay with us. We regret your disappointment with the destination fee associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you, and we hope you will accept our apologies. We appreciate your business and hope to have another opportunity to serve you again whenever you are in the area.Sincerely, Javier Rodriguez Resident Manager
6/10 Aceptable
Luis
15 may. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Overall great property however, room was dirty. After taking a closer inspection of the room, it was observed that the bathroom was not clean. It had vomit stains on the side, as if the people before me had a little to much fun on bourbon street.
Overall would good but would have been better if it was cleaner. 2/5 stars.
Luis
Se hospedó 1 noche en mayo de 2024
Respuesta de Resident Manager el 17 may. 2024
Dear Luis, Thank you for evaluating your stay. We are happy to know you enjoyed your time with us overall. However, we are sorry you had issues with the housekeeping oversights in your room. We want to exceed every guest's expectations, so we are disappointed this did not happen during your visit. Your concerns have been shared with our team, and we are grateful for the feedback. What you experienced is not typical, and we would love for you to give us another try to make it up to you!Sincerely, Javier Rodriguez Resident Manager
10/10 Excelente
Abdlellah, Elmwood Park
14 may. 2024
Le gustó: Limpieza, personal y atención
Abdlellah
Se hospedó 2 noches en mayo de 2024
Respuesta de Resident Manager el 16 may. 2024
Dear Abdlellah, Thank you for the perfect rating. We are glad you had a wonderful time at New Orleans Marriott. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Javier Rodriguez Resident Manager
6/10 Aceptable
Fatiyah
Viajó con su familia
14 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
It was very clean and staff was professional. They could have a microwave in the room and also should have complimentary breakfast. That breakfast was to expensive just to be below average
Fatiyah
Se hospedó 3 noches en mayo de 2024
Respuesta de Resident Manager el 15 may. 2024
Dear Fatiyah, Thank you for sharing the specifics of your stay with us. We are sorry you were disappointed by not having a microwave in the room. Please know we welcome you to reach out to our front desk at any time for items you need to make your visit more comfortable; we are always here to help. We also regret your disappointment with our breakfast options. We appreciate your remarks and will share them appropriately. We hope you will give us another chance to prove we are committed to providing outstanding hospitality. Sincerely, Javier Rodriguez Resident Manager
10/10 Excelente
Mayu
12 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Mayu
Se hospedó 3 noches en mayo de 2024
Respuesta de Resident Manager el 14 may. 2024
Dear Mayu, We are delighted you had an outstanding stay at the New Orleans Marriott and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Javier Rodriguez Resident Manager
8/10 Bueno
FRANCINA
Viajó con su familia
12 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was great. What I didn’t like was parking at the hotel, rate of $49 per night.
FRANCINA
Se hospedó 2 noches en mayo de 2024
Respuesta de Resident Manager el 13 may. 2024
Dear Valued Guest, Thank you for taking the time to leave feedback about New Orleans Marriott. We are glad you loved our friendly service, delicious breakfast offerings, and clean accommodations. That said, we are sorry for not meeting your expectations and for your disappointment with the WiFi costs. We appreciate your remarks and will share them appropriately. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Javier Rodriguez Resident Manager
10/10 Excelente
Robert
12 may. 2024
Le gustó: Servicios
.
Robert
Se hospedó 1 noche en mayo de 2024
Respuesta de Resident Manager el 12 may. 2024
Dear Robert, We are thrilled you had an excellent stay at New Orleans Marriott, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Javier Rodriguez Resident Manager
10/10 Excelente
Alex
10 may. 2024
It was noce
Alex
Se hospedó 2 noches en marzo de 2024
Respuesta de Resident Manager el 11 may. 2024
Dear Alex, On behalf of our team at New Orleans Marriott, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to New Orleans.Sincerely, Javier Rodriguez Resident Manager
8/10 Bueno
Chanequa
Viajó con su pareja
9 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The price to park is a little to high. And the room was basic and small .
Chanequa
Se hospedó 2 noches en mayo de 2024
Respuesta de Resident Manager el 10 may. 2024
Dear Chanequa, Thank you for the review of New Orleans Marriott. While we appreciate your nice rating, we are disappointed you had some concerns with your room. Please know our front desk is always available and happy to help make your stay more comfortable. We also regret your disappointment with the parking costs. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Javier Rodriguez Resident Manager
8/10 Bueno
Michael
7 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Michael
Se hospedó 4 noches en abril de 2024
Respuesta de Resident Manager el 9 may. 2024
Dear Michael, Thank you for sharing a nice rating of your experience at the New Orleans Marriott. We are happy to see your stay was pleasant and look forward to having the pleasure of hosting you again soon. Sincerely, Javier Rodriguez Resident Manager
2/10 Terrible
Kiara
7 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kiara
Se hospedó 2 noches en mayo de 2024
Respuesta de Resident Manager el 8 may. 2024
Dear Kiara, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are sorry your visit did not live up to your expectations and hope you will give us another opportunity to regain your trust. Sincerely, Javier Rodriguez Resident Manager
10/10 Excelente
Thomas
6 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quality hotel, professional staff
Thomas
Se hospedó 4 noches en mayo de 2024
Respuesta de Resident Manager el 7 may. 2024
Dear Thomas, Thank you for reviewing your stay at the New Orleans Marriott. We strive to ensure every guest has a comfortable and relaxing stay and will be sure to share your compliments with our team. It was a pleasure accommodating you, and we look forward to your next visit. Sincerely, Javier Rodriguez Resident Manager
8/10 Bueno
Ajamu, Houston
Viajó por negocios, Viajó con su familia
5 may. 2024
Le gustó: Limpieza, personal y atención
Great location to be near the action, however you can tell that the hotel is a bit older.
Ajamu
Se hospedó 2 noches en abril de 2024
Respuesta de Resident Manager el 6 may. 2024
Dear Ajamu, Thank you for your feedback regarding your stay at New Orleans Marriott. We appreciate your nice rating and are glad our location was perfect for your needs. That said, we regret you felt our property needed updating. We are grateful for the feedback and will share these notes with the appropriate individuals for the future modernization of our hotel. Thank you again, and we look forward to being your hotel of choice every time you are in the area. Sincerely, Javier Rodriguez Resident Manager
4/10 Mediocre
STEVE
Viajó con su pareja
5 may. 2024
Le gustó: Limpieza
No le gustó: Personal y atención, servicios
Bad experience with the parking valet. He entered vehicle while wife was seated. He was attempting to move our vehicle without permission
STEVE
Se hospedó 2 noches en mayo de 2024
Respuesta de Resident Manager el 10 may. 2024
Dear Steve, Thank you for taking the time to share your thoughts. We apologize for the level of service you received from one of our associates during your time with us and for the inconvenience this caused you. We will convey your comments to the appropriate individuals as we are committed to reflecting the high level of hospitality we strive to give every guest. We appreciate your patience and would welcome the opportunity to restore a favorable impression of our hotel in the future. Sincerely, Javier Rodriguez Resident Manager
10/10 Excelente
chuck
Viajó con su familia
3 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent hotel and staff
chuck
Se hospedó 1 noche en mayo de 2024
Respuesta de Resident Manager el 4 may. 2024
Dear Chuck, Thank you for your review of New Orleans Marriott. We are pleased you enjoyed your overall stay and that you particularly liked the courteous service provided by our associates. It was a pleasure hosting you, and we look forward to welcoming you again soon.Sincerely, Javier Rodriguez Resident Manager
4/10 Mediocre
Raja
1 may. 2024
No le gustó: Personal y atención
Raja
Se hospedó 4 noches en abril de 2024
Respuesta de Resident Manager el 3 may. 2024
Dear Raja, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for any concerns you had during your stay. We appreciate you choosing us and hope you will visit again soon. Sincerely, Javier Rodriguez Resident Manager
6/10 Aceptable
Melissa
1 may. 2024
Cockroaches in the room, musty air. Charged incidental fee twice. Added on an activity fee that was almost $100 extra dollars.
Good location and the bar is nice, but overall not worth the price ($1400 all told for four nights).
Melissa
Se hospedó 4 noches en abril de 2024
Respuesta de Resident Manager el 4 may. 2024
Dear Melissa, Thank you for sharing your feedback. We apologize for the inconvenience you encountered with the charges on your card. We completely understand the frustration you must have experienced. We will share your remarks with the appropriate individuals as we always look for ways to improve. We are also sorry for the cleanliness issues you had in your room. We value your comments and will convey them to our team. We are grateful for your patience and hope you will consider giving us a second chance the next time you are in the area. Sincerely, Javier Rodriguez Resident Manager
10/10 Excelente
Kim
Viajó con su pareja
30 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Adjacent to the French Quarter and in walking distance to Caesars.
Kim
Se hospedó 6 noches en abril de 2024
Respuesta de Resident Manager el 1 may. 2024
Dear Kim, Thank you for being our guest at the New Orleans Marriott. We are glad you had a great time with us and that our location was perfect for your needs. It was a pleasure accommodating you, and we look forward to your return visit. Sincerely, Javier Rodriguez Resident Manager