Thank you for taking a moment to leave a review, Christian. The staff and I at the Red Roof Inn Hartford - New Britain were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding additional comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

Hello Julissa,The staff at the Red Roof Inn Hartford - New Britain and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Gracias por tomarte un momento para dejar una reseña, Jason. El personal y yo del Red Roof Inn Hartford - New Britain nos sentimos decepcionados al ver su puntuación de 1/5 después de su estancia. Usted afirmó que la suciedad y la puerta del baño rota obstaculizaron su estancia. Nuestro equipo de Red Roof está comprometido a satisfacer a nuestros huéspedes, por lo que sus comentarios se han compartido con la administración en un esfuerzo por abordar sus inquietudes. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos sus comentarios.Gracias de nuevo y sería un placer que se quedara con nosotros nuevamente en el futuro para mostrarle los avances positivos que hemos realizado para mejorar su experiencia con nosotros.Atentamente,Gabrielle Red Roof Management RediResponse Specialist

Hola Gamaliel,Gracias por ser un huésped en nuestra ubicación de Red Roof Inn Hartford - New Britain. Usted indicó que hubo falta de servicios de limpieza durante su estadía. Realmente me disculpo por cualquier inconveniente causado. Para mantener los altos estándares de Red Roof, agradecemos sus comentarios honestos y el equipo revisará su inquietud en un esfuerzo por convertirnos en la marca preferida de alojamiento.Espero que regrese a nuestro hotel o a cualquiera de nuestras otras ubicaciones de la marca Red Roof en el futuro.Atentamente,Gestión del tejado rojo de DevorineEspecialista en RediResponse

Thank you for taking the time to tell us about your experience at the Red Roof Inn Hartford - New Britain, Maria. I am sorry that your experience did not meet your expectations. You stated that the smell described hindered your stay. On behalf of Red Roof, we would like to apologize for your subpar experienceI appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Dear Ellia, Thank you for taking the time to tell us about your experience at the Red Roof Inn Hartford - New Britain. I am sorry you had less that a satisfactory experience prompting your 1/5 score. It seemed your stay felt short of your expectation due to the situation you described regarding the odor of the room, the elevator not being to your liking and the other concerns you mentioned which might have hindered your stay. Please accept our sincerest apologies for the impact this might have had on your stay. Our Red Roof team is committed to satisfying our guests, so we are very thankful for your feedback.Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hi Damaris,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Hartford - New Britain. Please accept our most sincere apologies for the concerns you described regarding the unidentifiable smell you encountered and for any inconvenience it caused. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,OnielRediresponse Specialist

Chère Jocelyn,Merci de nous avoir parlé de votre récente visite au Red Roof Inn Hartford - New Britain. C'est formidable de lire que vous avez eu une bonne expérience, ce qui vous a valu une note de 5/5. Les commentaires de nos clients sont toujours les bienvenus car nous nous efforçons d'améliorer continuellement la qualité de nos services.Merci encore d'avoir partagé votre expérience. Nous nous réjouissons de vous voir lors de vos futurs voyages.Sincèrement,LintonRediresponse Specialist

Estimado Manrrique,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn Hartford - New Britain. Agradecemos sinceramente sus comentarios y lamentamos que no esté satisfecho con su experiencia. Usted indicó que no estaba satisfecho con el hotel que olía a cigarrillos. Tenga en cuenta que valoramos sus comentarios y que los tomaremos en cuenta a medida que nos esforzamos por mejorar continuamente la calidad de nuestros servicios. En su próxima estadía, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar su satisfacción. Esperamos que elija quedarse con nosotros nuevamente para que podamos tener la oportunidad de brindarle una mejor experiencia.Atentamente,Adraine Red Roof Management RediResponse Specialist

Hello Yanira, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HARTFORD - NEW BRITAIN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Estimada Alejandra,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en RED ROOF INN HARTFORD - NEW BRITAIN. Agradecemos sinceramente sus comentarios y nos alegra saber que tuvo una gran experiencia con nosotros. Nos alegra saber que todo estuvo bien. Es muy gratificante ver su calificación de 5/5. Esperamos continuar brindándole excelentes experiencias. Nuestro objetivo es brindar una experiencia positiva a todos nuestros huéspedes y estamos felices de que esté satisfecho con su estadía.Gracias de nuevo por su evaluación. Será un placer que repita su experiencia con nosotros en el futuro.Sincerely,DannielleRediresponse Specialist

Estimada Alejandra,Agradecemos sus comentarios sobre su reciente estadía en el Red Roof Inn Hartford - New Britain. Siempre nos gusta escuchar acerca de las experiencias positivas que tienen nuestros huéspedes en nuestros hoteles. Me trió leer que todo estuvo bien durante su estadía. Los comentarios positivos de los huéspedes, como el suyo, siempre son un estímulo para todo nuestro personal, ya que nos esforzamos por mejorar continuamente nuestro hotel. Gracias por tus amables palabras, Alejandra. Gracias de nuevo por su evaluación. Será un placer que repita su experiencia con nosotros en el futuro.Atentamente,AniceRediResponse Specialist

Thanks for staying with us. We appreciate your feedback!

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

I am so sorry you did not have a pleasant experience while staying with us, I hope you were able to speak with someone about the situation so we could resolve it for you. If not, I would love to speak with you directly and make this right.

Thank you for taking the time to let us know about your stay.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

Lamentamos que no esté satisfecho; trabajaremos arduamente para solucionar el problema que experimentó. Gracias por dejarnos saber.

Thanks for staying with us. We appreciate your feedback!

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Thanks for staying with us. We appreciate your feedback!

Thank you for taking the time to review us. We appreciate your feedback.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Thank you for staying with us.

Thank you for staying with us.

Thank you for taking the time to let us know about your recent stay, we appreciate your opinion.

Thanks for staying with us. We appreciate your feedback!

Thank you for staying with us, we appreciate your business!

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thank you for taking the time to review us and let us know about your stay, we appreciate your kind words.

Thank you for taking the time to review us. We appreciate your time and staying with us.

Thank you for staying with us, we appreciate your feedback.

Thank you for taking the time to review us. We Appreciate your thoughts.

Betsy, Gracias por sus amables palabras, lo apreciamos y esperamos verte en el futuro.

Dear Narciso,Thank you for telling us about your recent visit at RED ROOF INN HARTFORD - NEW BRITAIN. I was saddened to read that the insects you reported hindered your ability to enjoy your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Please know guest feedback enlightens us in areas of opportunity so that we can make improvements. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Jessica, Thank you for taking the time to tell us about your experience at the RED ROOF INN HARTFORD - NEW BRITAIN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the foul odor you described. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Thank you Elias, for taking the time to write a review of your stay at the Red Roof Inn Hartford - New Britain. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hola Blanca,Gracias Bueno, por tomarse el tiempo para escribir una reseña de su estadía en el Red Roof Inn Hartford - New Britain. Nuestro objetivo es brindar una estadía limpia y cómoda a todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita.En su próxima estadía en RedRoof, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar su satisfacción. ¡Gracias de nuevo y esperamos que nos visites en tu próximo viaje!Atentamente,onielGestión de techo rojoEspecialista en redirección

Hello Ryan,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HARTFORD - NEW BRITAIN and I appreciate your 4/5 score following your stay. It is great to read that you found the hotel to be in a very safe area. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Joann,Thank you for choosing to stay at our Red Roof Inn Hartford - New Britain. I appreciate your 3/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you for sharing your 4/5 rating with us, Ashley. Our staff at the Red Roof Inn Hartford - New Britain was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Hey Tadeusz,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hartford - New Britain. It would be great if you could add additional comments to your feedback to let us know where we need to make adjustments in order to create a safe environment for all our gets. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with usSincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Clovis, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Hartford - New Britain and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist