I'll start by saying our vacation here was great! I didn't receive my check in instructions right away but NBE worked with me to resolve quickly. There was one issue with two TVs requiring a PIN that we nor NBE could figure out, and they issued a partial refund without me asking nor expecting.
There is plenty of room, the beds are comfortable but mattresses on a couple of the beds "dip" in the center and likely should be replaced soon. We slept really well regardless! The property was clean, instructions were comprehensive and easy to follow. The garage door control is INSIDE the house when entering from the garage and I never thought to look there so it took a hot minute to find it. It can also be opened and closed from a keypad outside the garage.
We've stayed in rentals that were better appointed than River Haus, but also some that were worse. This rental is a great riverfront location for getting into and out of the water. It sits right at a high traffic area, right next to the bridge where there is a lot of traffic, across the street from a tube rental and next to a tube launch, so if we had stayed during high season, we likely would have not had as good a time.
There were plenty of towels, dish soap, dishwasher soap, kitchen rags and towels, and pot holders. I do have some suggestions that may improve the stay for future guests. There were only 5 dinner forks, but a ton of spoons, butter knives and desert size forks, and only 1 spatula for cooking (not counting 2 decorative - flower shaped - ones that weren't very functional). There were also only 5 steak knives (we tend to cook a lot when we rent) and I always think it's good to have a really good kitchen knife, which there was one.
Although we realize it's not required, most rentals we've stayed in have had at least some spices, salt and pepper, etc, that were either provided by the host or left behind by previous renters. I had planned to buy food at the market but it didn't occur to me there wouldn't be even salt and pepper, so we had to go out the next day to the market again. We left the salt and pepper there for future guests :-)
We give this property high marks overall, especially to the management company who were very responsive to any message or email I sent. We had a great time and the few things we thought could have been better were not critical things. We had a very relaxing stay, visited Canyon Lake dam and area, and it was a great rental experience.