4/10 Mediocre
Sue T.
20 jul. 2025
Vrbo worked with Belvilla for this lodging. We were very disappointed in many things: There was no one on the grounds ever to take our voucher. We were told we would receive check-in directions, but never received them. We were told by Belvilla (through email) that we would have 1st floor. We were placed on the 3rd floor (numerous stairway steps). Extremely difficult for my 90 year old mother traveling with us. We were told we would have a 3 bedroom lodging, but it was only 2 bedrooms. Fire alarm in another part of the building went off late in the evening. There was NO number listed in lodging as to the fire department number. All people were evaculated - difficult once again for my 90 year old mother. No broom, fly swatter. We finally got in our apartment through information from the cleaning lady. Other people were also having the same difficulties. I would NOT stay here again.
Sue T.
Se hospedó 8 noches en julio de 2025