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Opiniones sobre Motel 6 Tinton Falls, NJ – Neptune

2 out of 5
Motel 6 Tinton Falls, NJ – Neptune
4035 Route 33 West, Building A, Neptune City, NJ

Opiniones

5,8
Evaluación: 10 - Excelente. 35 de 226 opiniones" "
Evaluación: 8 - Bueno. 48 de 226 opiniones" "
Evaluación: 6 - Aceptable. 51 de 226 opiniones" "
Evaluación: 4 - Mediocre. 37 de 226 opiniones" "
Evaluación: 2 - Terrible. 55 de 226 opiniones" "

5,6/10

Limpieza

6,2/10

Personal y atención

4,4/10

Servicios

5,2/10

Estado de la propiedad e instalaciones

5,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Elis

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
Que no asen limpiesa en los cuartos amenos que uno lopida
Se hospedó 5 noches en abril de 2024
Respuesta de Brand Experience Team el 1 may. 2024
Hi Elis, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

6/10 Aceptable

Jorge

Viajó con su pareja
Le gustó: Personal y atención
El baño sucio
Se hospedó 2 noches en marzo de 2024
Respuesta de Nancy Y. el 20 mar. 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Misrain

No le gustó: Servicios
No good
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team el 7 feb. 2024
Hi Misrain,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excelente

Naty

Se hospedó 1 noche en abril de 2023

8/10 Bueno

Sergio

Se hospedó 1 noche en mayo de 2022
Respuesta de Nancy Y. el 1 jul. 2022
Thank you for positively rating your stay!! Nancy Y. #Team6

6/10 Aceptable

Jose antonio

No le gustó: Limpieza
Se hospedó 1 noche en junio de 2021

8/10 Bueno

Chester

Se hospedó 7 noches en marzo de 2024
Respuesta de Brand Experience Team el 26 abr. 2024
Hi Chester,Thank you for positively rating your stay!Lilith#Team6

6/10 Aceptable

Edwina

Viajó con su familia
For the money we paid, we s should’ve had a room with lamps and a TV that functions properly. 👎👎👎
Se hospedó 2 noches en marzo de 2024
Respuesta de Nancy Y. el 3 abr. 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Mediocre

Gina

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The motel was cheap but the first night we had to have our room moved cause when taking a shower it flooded the out into the room due to poor drainage! When I went down to complain and get more towels I was told they do not have extra towels and gave me toilet paper to soak it up!!! That definitely wouldn’t have helped at all! The next day I asked to switch rooms so we wouldn’t have to deal with a soaked floor and got put in a even smaller room because the girl the night before didn’t not even mention or not that the room flooded! Both rooms were not the cleanest and if you ran the microwave while the heat/ac was on it blew a fuse! The second room had black mold all over the wall in the bathroom and neither room had working ac so it was extremely hot and stuffy in the rooms on top of them just smelling moldy and musty! Still feel like it was over priced for how the conditions of the rooms were! Definitely wish I got a refund and went elsewhere! And I do not recommend that motel to anyone!
Se hospedó 3 noches en febrero de 2024
Respuesta de Nancy Y. el 20 mar. 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Bueno

Michelle

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Michelle

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Michelle

Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Cliente verificado

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No power No heat No heads up No one at office
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team el 30 ene. 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Mediocre

Santino

Viajó en grupo
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Taheem

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great
Se hospedó 1 noche en enero de 2024
Respuesta de Nancy Y. el 23 ene. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 Aceptable

Darnell

Viajó con su familia
It was okay.. did not know that a deposit was required even after I paid for the room. Then I have to wait 4-5 days to get the deposit back.
Se hospedó 1 noche en enero de 2024
Respuesta de Nancy Y. el 23 ene. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Bueno

Susan

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Needed Getaway
For the price, this place was lcean, quiet and comfortable, best of all was the location. I ended up staying longer than expected, front desk very nice and was able to keep same room. No restrictions on pets and cleaning staff was great. Always checking with me to see if I needed anything. Would definately stay again.
Se hospedó 5 noches en enero de 2024
Respuesta de Nancy Y. el 23 ene. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Aceptable

Taina

Viajó con mascotas
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 6 noches en diciembre de 2023

6/10 Aceptable

Michael

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Horrible. Don't do it.
Room looked like it was not cleaned. Dirt on the floor..bees in thrme room and crawling on the floor. There was hair on the towels and in the shower. Shower was so small you have to stand sideways. Poor water pressure. Took forever to get warm water. Horrible.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Brand Experience Team el 29 nov. 2023
Hi Michael,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Mediocre

Petra

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No toiletries, just a bar of soap. Staff very unfriendly. My credit card was charged an additional $50 security fee. Was told it will take up to 5 days to be refunded. Not happy!!!
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y. el 7 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bueno

Jessica

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Dustin

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Anthon

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was not very clean, the first room we were given did not have hot water and we had to be moved! Very inconvenient based on the reason for our stay! Caused us to be late to our event and money and time! I would really appreciate a refund or some sort of appeasement for all the inconvenience!
Se hospedó 4 noches en septiembre de 2023
Respuesta de Brand Experience Team el 11 oct. 2023
Hi Anthon,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Bueno

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Tami

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en septiembre de 2023

4/10 Mediocre

Shaniqua

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
There were bed bugs in our room
Se hospedó 2 noches en septiembre de 2023
Respuesta de Brand Experience Team el 19 sept. 2023
Hi Shaniqua,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

4/10 Mediocre

Karen

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Run down, not clean, poor service
Se hospedó 3 noches en septiembre de 2023
Respuesta de Brand Experience Team el 13 sept. 2023
Hi Karen,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

6/10 Aceptable

Thomas, Chicago

No le gustó: Personal y atención
Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

Joseph

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023

4/10 Mediocre

Michael

No le gustó: Limpieza, estado de la propiedad e instalaciones
Would not stay here again. Old, details very poor, bed horrible, cigarette holes in blankets and bed cover.
Se hospedó 2 noches en agosto de 2023
Respuesta de Nancy Y. el 7 sept. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Mediocre

Jeanette

No le gustó: Limpieza, personal y atención
Se hospedó 2 noches en agosto de 2023

2/10 Terrible

Christine

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I shortened my stay. I was shocked that a Motel 6 would be so poorly run. Unclean, no amenities, dark, dirty……overall dissatisfied.
Se hospedó 3 noches en agosto de 2023
Respuesta de Nancy Y. el 7 sept. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Aceptable

Luis

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Dirk

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Above and beyond - clean, nice, affordable
We came to see a concert at Asbury Park/Stone Pony one night stay...affordable, clean, bed was comfortable, mini fridge was turned on and at a great cool temp..it was clean inside the mini fridge...lol i mean the bathroom was clean and new/fresh..my friend who went with me ONLY stays at Hilton...I didnt have $450 for a night after buying concert tickets etc....said the bed was as comfortable.....
Se hospedó 1 noche en agosto de 2023
Respuesta de Brand Experience Team el 30 ago. 2023
Hi Dirk,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

6/10 Aceptable

Karen

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Good for a few days.
The room was clean, mattress was comfortable. Furniture was outdated. There wasn't a hair dryer and you need you're own shampoo and conditioner. It was fine.
Se hospedó 1 noche en agosto de 2023
Respuesta de Brand Experience Team el 30 ago. 2023
Hi Karen,Thank you for positively rating your stay!!Lilith#Team6

2/10 Terrible

Michele

Viajó con su pareja, Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Major construction in the parking lot were being done which made it difficult to get to my vehicle. All cars are covered with dirt & debris. We were never told of this beforehand. In addition, the property manager, without my consent, contacted Expedia & cancelled one of the nights booked. That meant I had to pay extra taxes & fees. They were not cooperative-I would strongly advise avoiding this property. Also, housekeeping came to the door & asked for a tip, saying they didn’t receive enough pay $ were hungry , etc. It was a very bad situation.
Se hospedó 1 noche en agosto de 2023

4/10 Mediocre

DIANA

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I would not recommend this place. Room was dirty and very outdated
Se hospedó 2 noches en agosto de 2023
Respuesta de Nancy Y. el 17 ago. 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excelente

Dan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everything I Needed It To Be
Clean room, clean and comfortable bed, friendly and accommodating staff. Bathroom needs some work but was clean and stocked with towels and toiletries. Given that it was also 90+ degrees and oppressively humid outside, the powerful AC in my room was a cool plus. Honestly everything I needed it to be, woukd book again.
Se hospedó 2 noches en julio de 2023
Respuesta de Brand Experience Team el 9 ago. 2023
Hi James,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

6/10 Aceptable

Stephanie

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención
Better than what I would have expected staying at a Motel 6. Looks like it was recently updated with fresh paint and bathrooms. Room was sort of prison like but came equipped with a comfy bed, microwave, fridge, and TV. Decent and low cost for a one night stay.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team el 9 ago. 2023
Hi Stephanie,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

10/10 Excelente

Anthony

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Oscar

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Bruce

Se hospedó 4 noches en julio de 2023

8/10 Bueno

alex

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
weekend getaway
overall this placed is recommended. i read negative reviews , but my experience was very positive. definitely coming back.
Se hospedó 2 noches en julio de 2023
Respuesta de Brand Experience Team el 28 jul. 2023
Hi Alex, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

2/10 Terrible

jennifer

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Room was disgusting
Se hospedó 2 noches en julio de 2023
Respuesta de Brand Experience Team el 28 jul. 2023
Hi Jennifer, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 Excelente

Katherine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Newly renovated and clean. My room had two double beds, a kitchenette with fridge and microwave , and a nice bathroom with plenty of towels. A $50 damage deposit collected or charged when you check in and refunded when you check out does wonders to discourage rowdy neighbors.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team el 28 jul. 2023
Hi Katherine, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

4/10 Mediocre

Sean

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rude staff, noone ever cleaned room. No new bead sheets agter 2 days. Broken ice machines and vending machines and shattered glass all around for days.
Se hospedó 2 noches en julio de 2023
Respuesta de Brand Experience Team el 19 jul. 2023
Hi Sean,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

8/10 Bueno

Marc

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023