4/10 Mediocre
Marlina S.
26 ene. 2026
Unfortunately, our stay at the Penthouse Palace did not meet expectations. We experienced several significant issues, many of which were dismissed as guest-related rather than acknowledged as property concerns.For example:•A tile on the rooftop near the pool cracked beneath normal use, and we were advised this would only have occurred due to “extreme force.”•The BBQ area was visibly unclean, despite being advised it had been cleaned to standard between stays.•The lighting throughout the property flickered continuously, and we were instructed to adjust the dimmers, which we attempted without resolving the issue.•The lounge was so unhygienic that it was unusable without covering it first.Given the premium price of the penthouse, the standard of cleanliness, maintenance, and overall experience fell well below what was reasonably expected




Marlina S.
Se hospedó 4 noches en enero de 2026




















