Refrigerador, microondas, horno, placa de cocina

Opiniones sobre 4 Gretel Cl, Nelson Bay - Spacious, 4-bedroom home with cubby, just 300m from the water's edge


Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 5 de 14 opiniones" "
Evaluación: 8 - Bueno. 6 de 14 opiniones" "
Evaluación: 6 - Aceptable. 2 de 14 opiniones" "
Evaluación: 4 - Mediocre. 1 de 14 opiniones" "
Evaluación: 2 - Terrible. 0 de 14 opiniones" "

7,4/10

Limpieza

8,0/10

Servicios

Opiniones

6/10 Aceptable

Yiota K.

No le gustó: Limpieza
Quest
Property was not very clean. A bit of a walk to get to the beach. No backyard fence so I wouldn’t recommend if you have young children
Se hospedó 4 noches en enero de 2024
Respuesta de VrboOwner el 28 ene. 2024
Hi Yiota, We appreciate your review and apologise for the disappointment. We take great pride in the cleanliness of our properties. We encourage our guests to report issues during their stay to be able to correct them. Rest assured that we are on top of this with our cleaning team working on improving the service for future stays. We hope to welcome you back at another time.

10/10 Excelente

David W.

Le gustó: Limpieza
Modern spacious property
Property suited us well. Modern, clean. spacoius. A little out of town, but Nelson Bay is just such a wonderful place.
Se hospedó 3 noches en octubre de 2023
Respuesta de VrboOwner el 15 nov. 2023
Hi David, Thank you so much for your 5-star review! We are thrilled to know your stay with us was a success. We look forward to your return!

10/10 Excelente

Bruce M.

Le gustó: Limpieza
Birthday Weekend
Lovely house, close to dinner , beach
Se hospedó 3 noches en mayo de 2022

8/10 Bueno

Freddy V.

Excellent location and spacious house
The location was excellent and the house was very spacious even with 6 adults two teens and 2 infants. The only things we were somewhat disappointed about were the cleanliness of the oven and in/under furnitures (wardrobes, sofa’s, beds, dusty and cockroaches) and the basic kitchen amenities. The soaps provided were in little sachets barely enough to make it through the 5 days and also the soap for the dishwasher was a very low quality powder in a single use sachet (only 1 provided) it makes no sense to save on little things like these as there are very affordable alternatives that would create a much better customer experience. There are also some possums in the roof, so you will hear some funny noises at night.
Se hospedó 4 noches en abril de 2022

4/10 Mediocre

Jill C.

No le gustó: Limpieza
Disappointing
The location and size of this property was fantastic. HOWEVER - the floors weren't clean (we even found a condom when we swept up on arrival); 2 rolls of toilet paper for 7 people for 2 days; no handsoap; no basics in the cupboards (glad wrap, cooking spray etc); air con wouldn't work; dishwasher was hopeless; doonas look like they haven't been washed in a really really long time (found dry blood on one of them!). I've tried contacting the property agent to discuss, but I keep getting told that someone will get back to me!
Se hospedó 2 noches en marzo de 2022
Respuesta de VrboOwner el 22 sept. 2023
Hi Jill, we are terribly sorry for all the issues you encountered during your stay and please be assured this is not the kind of service we would like to offer you. This has been sent to the management team to be fixed. We look forward to having another opportunity to make amends and deliver an unforgettable experience to you.

8/10 Bueno

Rachel W.

Le gustó: Limpieza
Would be perfect just needs some tweaks!
Lovely spacious family house in great location. Back deck perfect for enjoying a wine or meal in the cute garden. Would have been perfect had the air conditioner filtered into the bedrooms and these were very hot! May need upgrading. Also would have appreciated to have some loo rolls available. Lucky I packed one as an emergency as there were none when we arrived. Likewise a few extra tea towels and dish washing liquids wouldn’t have gone astray. Otherwise a very accomodating space for a large family.
Se hospedó 2 noches en febrero de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicios
Se hospedó 3 noches en junio de 2020

6/10 Aceptable

John B.

Le gustó: Limpieza
Great place but needs a little work
The place was good and in a great position. But when we arrived there was no linen even though we made a extra $ to have the beds made up. It took three phone calls to have things fixed up. The last lady was very helpful and she solved the linen problem. Also I think it’s time for a new Air con it took awhile to get it working. No lights in a couple of rooms but at least there were lamps. We would stay there again as it’s a great size and position. Hopefully no more problems.
Se hospedó 2 noches en noviembre de 2019
Respuesta de VrboOwner el 22 sept. 2023
Thank you for your feedback, we are so sorry there was an issue with your linen but we are glad we eventually got in sorted. Thanks for letting us know about the air con and some of the lights being out. Apologies for the inconvenience.