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Opiniones sobre Mint House at The Reserve - Nashville

4 out of 5
Mint House at The Reserve - Nashville
301 Rosa L Parks Ave, Nashville, TN

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 1131 de 1425 opiniones" "
Evaluación: 8 - Bueno. 218 de 1425 opiniones" "
Evaluación: 6 - Aceptable. 42 de 1425 opiniones" "
Evaluación: 4 - Mediocre. 18 de 1425 opiniones" "
Evaluación: 2 - Terrible. 16 de 1425 opiniones" "

9,8/10

Limpieza

9,0/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Oscar

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Marchie B. el 30 dic. 2023
Thank you for staying with us! We appreciate your feedback.

10/10 Excelente

Patricia

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en febrero de 2022
Respuesta de Mint House Guest Care el 1 mar. 2022
Thanks so much, Patricia. We're so glad we were able to host you and we hope to see you again soon! We appreciate your feedback and have passed it on to our team!

10/10 Excelente

roy

Le gustó: Limpieza
They have not returned the 200 usd depósit , and o Need it back
Se hospedó 2 noches en diciembre de 2021
Respuesta de Mint House el 5 ene. 2022
Hi Roy, Thank you for your feedback. Please reach out to us through 1-855-972-9090 so we can assist you further. Thank you.

10/10 Excelente

Blanca

Le gustó: Limpieza, estado de la propiedad e instalaciones
Clean
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Catherine

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We loved staying there. However the overnight construction noise was obtrusive. We realize tho that is beyond the mint’s control Blackout shades could help too the room was very light for sleeping Location was great. Walking distance to downtown was very convenient Staff was friendly and helpful
Respuesta de Mint House el 1 may. 2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

10/10 Excelente

Brandon

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
nice location
Se hospedó 1 noche en abril de 2024
Respuesta de Mint House el 29 abr. 2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

10/10 Excelente

Roger

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Accommodations were clean and spacious. Very quiet. Parking was convenient and cost was consistent with the area. The staff was very helpful. 10-15 minute walk to many attractions. A unique place to stay. Mattresses were a bit uncomfortable (due for replacement), but overall this was a great place to stay in Nashville.
Se hospedó 3 noches en abril de 2024
Respuesta de Mint House el 29 abr. 2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

8/10 Bueno

Niki

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It’s our 2nd time at the Mint House Nashville and we would go back to stay in the future. We like that it’s easy to walk to the main attractions, quiet, secure parking and reasonable price wise vs hotels. Definitely recommend!
Se hospedó 2 noches en abril de 2024
Respuesta de Mint House el 29 abr. 2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

2/10 Terrible

Alex

No le gustó: Limpieza, estado de la propiedad e instalaciones
This review is in no way a reflection on Expedia. I use Expedia all the time and I’ve never had a problem. This was my first time staying in a mint house property. I was looking for a premium experience and this was the opposite. I booked a 2bedroom apartment with a vault. My group was really looking forward to this. When we arrived they put us in another room that was honestly disgusting. You could tell it was a really nice space 2-3 years ago. Today it is not. When I brought it to managements attention they didn’t get back with me till the second day of my three day stay. The lack of communication was sub par. For the amount of money you’re paying I’d rather stay at the BOBBY or DREAM HOTELS.
Se hospedó 3 noches en abril de 2024
Respuesta de Mint House Guest Care el 28 abr. 2024
We're so sorry to hear that your stay with us wasn't as amazing as we had hoped. We apologize for listing error and cleanliness and will use your feedback to do better. It's feedback like this that helps us continue to improve our guests' experiences. Thank you for allowing us to host you. We hope to see you again soon so we can meet your expectations!

10/10 Excelente

MaryJo

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Our stay at the mint house was lovely! Highly recommend as it is reasonably walkable to downtown many dining options and resources. The staff was amazing, kind and very helpful! The rooms are very spacious and clean and very comfortable. There was construction are the backside of the hotel where our room faced, but we were fine as we had our little white noise (portable) machine. I would definitely stay again. This is a gem of a place and reasonable prices. We were very pleased!
Se hospedó 4 noches en abril de 2024
Respuesta de Mint House el 29 abr. 2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

8/10 Bueno

Mitchell

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We rented a room here for three nights, wanted a full kitchen. Being able to actually cook and save what little money you have left after the Nashville experiance! Which is well worth it I may add. Would only ask for some basic things as in maybe some salt and pepper in the kitchen and perhaps some blankets for the living room! other than that perhaps some indication on the view out the window would be nice. really would have prefered a city scape over the common area courtyard where people play cornhole in. Small ask for price I feel. Staff was great and helpfull. Emails/messages on what to do made it easy to get in and out without a hitch! would consider again.
Se hospedó 3 noches en abril de 2024
Respuesta de Mint House Guest Care el 28 abr. 2024
Thank you Mitchell for sharing your feedback. It's notes like this that help us continue to improve our guest’s experiences to create memorable and seamless stays. Thank you for allowing us to host you and we hope to see you again soon.

10/10 Excelente

Robert

Le gustó: Limpieza, estado de la propiedad e instalaciones
This place is a gem. If you are willing to walk a half mile, the location is terrific. The staff is excellent. One shout out to Tommy who oriented us Seniors to using codes and made us feel comfortable and special.
Se hospedó 4 noches en abril de 2024
Respuesta de Mint House el 29 abr. 2024
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

10/10 Excelente

Erin

Le gustó: Estado de la propiedad e instalaciones
We absolutely loved this place! Tommy was amazing and very helpful both on check in and check out! We. We were so impressed with our stay here! We will be back!
Se hospedó 3 noches en abril de 2024
Respuesta de Shayla H. el 15 abr. 2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 Excelente

Eric

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room was great. Could use an assist handrail in the bathroom to get in and out of the tub. It is quite deeper than a normal tub. Lack of plug options around bed was an issue. Four outlets, but three being taken up means unplugging something to charge devices if you are visiting with more than one person, or have multiple devices you need to charge by the bed like I did. The light hanging down above the sink means you can't use the sink and the mirror from right in front of it at the same time. Use the sink, move to the right to use the mirror, move back to move the sink. Just inconvenient. Trying to get parking sorted out was not easy because apparently I tried to prepay for Friday (my first day) too early in the day because it was the same day? Like I couldn't add Friday to my paid days because it was Friday and too early in the day to pay for it on the app? I'm not really sure because the app wasn't very clear on what the error was. To be honest, I didn't think I would have to pay for parking.
Se hospedó 3 noches en abril de 2024
Respuesta de Shayla H. el 15 abr. 2024
Thank you for your feedback! We will be addressing your concerns.

10/10 Excelente

Brenda

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Centrally located.
Se hospedó 3 noches en marzo de 2024
Respuesta de Shayla H. el 12 abr. 2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 Excelente

Bing

Se hospedó 1 noche en abril de 2024
Respuesta de Shayla H. el 12 abr. 2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 Excelente

Cheryl

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We especially loved the people who worked there. They were friendly, knowledgeable, helpful and very nice. Always happy to answer all our questions and explain the history of the building. I would recommend the Mint House to everyone going to Nashville.
Se hospedó 7 noches en marzo de 2024
Respuesta de Mint House el 10 abr. 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 Excelente

Chris

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Mint House el 10 abr. 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

4/10 Mediocre

Ryan

Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
Very clean and nice room but feels like living in a basement. Barely any “typical” amenities including no “lobby”. We barely saw any other guests and there’s nothing around the property that is convenient (restaurant, convenience store). The staff is super friendly and helpful and I think this was more of a personal preference for me. The property could be really perfect for the right person. Not a family on vacation though.
Se hospedó 2 noches en abril de 2024
Respuesta de Mint House el 10 abr. 2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 Excelente

Mark

Le gustó: Limpieza, estado de la propiedad e instalaciones
The area and history
Se hospedó 3 noches en marzo de 2024
Respuesta de Mint House el 10 abr. 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

8/10 Bueno

Matthew

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Overall an excellent property, the only issue we had with the unit was poor water pressure (showers took 10-15min) and an inconsistent shower control - hot and cold and on/off changed every time we took a shower. I think the control needs to changed. Otherwise a great stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de Mint House el 10 abr. 2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 Excelente

Alyssa

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We had an excellent stay and enjoyed the ability to walk to many things in downtown Nashville!
Se hospedó 3 noches en marzo de 2024
Respuesta de Mint House el 10 abr. 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 Excelente

Yesenia

Se hospedó 3 noches en marzo de 2024
Respuesta de Mint House el 29 abr. 2024
Sounds like an amazing stay! It was an honor to host you, thanks for staying with us and we hope to see you again soon! :)

10/10 Excelente

Krista

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was quiet and an easy walk to many places. The internet wasn’t great but we made it work. Having a washer and dryer was a plus as we stayed for a week. It was a perfect place to call home while in Nashville.
Se hospedó 7 noches en marzo de 2024
Respuesta de Mint House el 27 mar. 2024
We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

8/10 Bueno

Norma

Viajó con su familia
The room need curtains other than that everything is perfect.
Se hospedó 3 noches en marzo de 2024
Respuesta de Mint House el 17 mar. 2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

8/10 Bueno

Laura, OAK CREEK

Viajó con su pareja
Le gustó: Limpieza
Location is perfect! Walkable to many sites downtown . It was extremely confusing to first get into parking- need better instructions and readable keypad. Cement floors made the room cold and the tub in the bathroom was downright dangerous. Spacious but need more storage units and counter space.
Se hospedó 3 noches en marzo de 2024
Respuesta de Mint House el 17 mar. 2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 Excelente

Sharon, West Oneonta

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Unique character. Really nice.
Se hospedó 2 noches en febrero de 2024
Respuesta de Marchie B. el 23 feb. 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excelente

Keyshawn

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Mint House el 26 feb. 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 Excelente

roxanne p, orange

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
From the time we got there until we left had the most amazing experience. Lala was the best!! Definitely booking again!!
Se hospedó 3 noches en febrero de 2024
Respuesta de Mint House el 18 feb. 2024
Thank you for the sweetest note! So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)

10/10 Excelente

Wendy, Singer Island

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Mint House el 18 feb. 2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

10/10 Excelente

Robert, St Paul

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
15 minute walk to the heart of Nashville (Broadway and 5th) Amenities in room were great, including washer and dryer! Separate bedroom and living room area. Staff were more than helpful.
Se hospedó 7 noches en febrero de 2024
Respuesta de Mint House el 14 feb. 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 Excelente

Janice

All good and within walking distance of many venues.
Se hospedó 1 noche en febrero de 2024
Respuesta de Mint House el 14 feb. 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 Excelente

Stephanie

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We loved the uniqueness of this place. We love finding places like this….that are affordable. Even with the $40 parking this place was a very good price range for we got. The one bedroom we stayed in was very spacious and clean. Two draw backs for us, the bed is very low to the floor which we are not used to and the huge tub/shower was extremely difficult for a person of 5ft to step in and out of. We would definitely recommend this place to our friends and family and hope to return in the future.
Se hospedó 1 noche en febrero de 2024
Respuesta de Marchie B. el 10 feb. 2024
Thank your for staying with us! We appreciate your feedback.

10/10 Excelente

Miles

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
There literally was a vault in my room! So cool The rooms are large, contemporary, and near everything, while being outside of the Broadway craziness!! Cool place!!!
Se hospedó 3 noches en febrero de 2024
Respuesta de Mint House Guest Care el 6 feb. 2024
It’s feedback like this that makes our day! Thank you so much, Miles for the kind words. It was an honor to host you, and we hope to see you again soon.

10/10 Excelente

maria

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Mint House Guest Care el 6 feb. 2024
Thank you so much, Maria! It was a pleasure to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon!

8/10 Bueno

Scot

Le gustó: Limpieza, estado de la propiedad e instalaciones
Likes: unique property, clean, and managed well.
Se hospedó 2 noches en febrero de 2024
Respuesta de Mint House Guest Care el 6 feb. 2024
We’re so grateful for your kind words, Scot! Thank you for staying with us and we hope to see you again soon!

10/10 Excelente

Jana

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
All good, we’d book again.
Se hospedó 2 noches en enero de 2024
Respuesta de Marchie B. el 31 ene. 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excelente

Marabia

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was cool staying here. Liked it a lot and would stay again. The room was a little bit too cold for our liking. Maybe a stay in the summer would be better.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Mint House el 31 ene. 2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

8/10 Bueno

suzana

Se hospedó 3 noches en enero de 2024
Respuesta de Mint House el 27 mar. 2024
Thank you. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

10/10 Excelente

Brent

Se hospedó 3 noches en enero de 2024
Respuesta de Marchie B. el 31 ene. 2024
Thank you for staying with us! We appreciate your feedback.

6/10 Aceptable

Angela

Se hospedó 1 noche en enero de 2024
Respuesta de Mint House el 27 mar. 2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 Excelente

Brian

Le gustó: Limpieza, estado de la propiedad e instalaciones
Loved it. It was clean and high ceilings. No one bothered us. I had trouble with my entry code but the customer service fixed that in minutes. The only thing I didn’t know about was the $200 deposit up front until checkout.
Se hospedó 3 noches en enero de 2024
Respuesta de Mint House Guest Care el 23 ene. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Kraig

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Friendly staff. Fully furnished apartment was stylish and practical. Would stay here next time I’m in town.
Se hospedó 2 noches en enero de 2024
Respuesta de Mint House Guest Care el 23 ene. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

stephanie Lynne

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Mint House Guest Care el 23 ene. 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Charese

Maybe the accommodations are nice, but I
Se hospedó 4 noches en enero de 2024
Respuesta de Marchie B. el 17 ene. 2024
We're so sorry to hear that your stay with us wasn't as amazing as we had hoped. It's feedback like this that helps us continue to improve our guests' experiences. Thank you for allowing us to host you. We hope to see you again soon so we can meet your expectations!

10/10 Excelente

STEPHANIE

Se hospedó 3 noches en enero de 2024
Respuesta de Mint House el 5 feb. 2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

10/10 Excelente

Angela

Le gustó: Limpieza, comodidad de la habitación
Fantastic
What a fabulous place!! It’s easily walkable to Broadway but far enough away from the nightlife noise. Highly recommend!!!
Se hospedó 2 noches en enero de 2024
Respuesta de Mint House Guest Care el 16 ene. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Steve

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Lots of space!
Se hospedó 1 noche en enero de 2024
Respuesta de Mint House Guest Care el 16 ene. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

april

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Mint House Guest Care el 16 ene. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

MICHAEL, MT PLEASANT

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Our apt was very nice, if a little industrial looking. Could have used a floor lamp for some softer lighting in the living room, and the toilet seat needs to be replaced.
Se hospedó 2 noches en enero de 2024
Respuesta de Mint House Guest Care el 16 ene. 2024
Thanks for staying with us. We appreciate your feedback!