Terraza o patio

Opiniones sobre Hilton Garden Inn Nashville Brentwood

3 out of 5
Hilton Garden Inn Nashville Brentwood
217 Centerview Drive, Brentwood, TN

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 456 de 605 opiniones" "
Evaluación: 8 - Bueno. 117 de 605 opiniones" "
Evaluación: 6 - Aceptable. 23 de 605 opiniones" "
Evaluación: 4 - Mediocre. 3 de 605 opiniones" "
Evaluación: 2 - Terrible. 6 de 605 opiniones" "

9,8/10

Limpieza

9,6/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Alex, Venezuela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Conveniente y nuevo
Es la segunda vez que voy a este hotel. Mi hija vive muy cerca y para mi es muy conveniente. Las instalaciones son totalmente nuevas. Las habitaciones tienen un tamaño standard y los detalles normales de un hotel de esta categoría. No tienen caja fuerte. No tienen vista. El servicio de limpieza puede llegar a ser un poco lento. Pero en términos generales está muy bien.

10/10 Excelente

Thomas J.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Richard

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Would visit again
Se hospedó 1 noche en mayo de 2024
Respuesta de Tim C. / Guest Services el 16 may. 2024
Thank you, Richard, for staying with us. We look forward to your next visit!

8/10 Bueno

Larry

Le gustó: Estado de la propiedad e instalaciones
Nice and quiet
Se hospedó 1 noche en mayo de 2024
Respuesta de Tim C. / Guest Services el 16 may. 2024
Thank you, Larry, for leaving us a brief review. I'm happy you enjoyed our tranquil location and hope you'll be back to enjoy the serenity next time you're in town.

10/10 Excelente

Rick

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones
N/A
Se hospedó 1 noche en abril de 2024
Respuesta de Tim C. / Guest Services el 30 abr. 2024
Thank you for leaving us a stellar rating, Rick! We look forward to hosting your next visit to Nashville and wish you many happy travels.

10/10 Excelente

Penny

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice staff and clean room, nice area!
Se hospedó 2 noches en abril de 2024
Respuesta de Tim C. / Guest Services el 30 abr. 2024
Thank you, Penny, for your kind words! It's great to hear that you enjoyed our clean accommodations and friendly service. We hope to see you again in the future, Penny.

10/10 Excelente

Penny Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel in historic building in upscale area close to restaurants and shopping. Room was clean, bathroom was updated.
Se hospedó 1 noche en abril de 2024
Respuesta de Tim C. / Guest Services el 30 abr. 2024
Thank you, Penny Susan, for leaving us a review! I'm glad you enjoyed our neighborhood and accommodations. Now that you've found us, we hope you'll think of us next time you're in Nashville.

8/10 Bueno

Ral, Sitka

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice property, several restaurants nearby. Good service.
Se hospedó 4 noches en abril de 2024
Respuesta de Tim C. / Guest Services el 23 abr. 2024
Thank you, Ral, for leaving us a review! It's good to see that you enjoyed our property and our convenient location. We look forward to seeing you again soon should you pass through Nashville again.

10/10 Excelente

Randy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall it’s a very nice hotel. Not much to say negative.
Se hospedó 1 noche en abril de 2024
Respuesta de Tim C. / Guest Services el 18 abr. 2024
Thank you, Randy, for letting us know that you had a good stay with us. We hope to be able to welcome you back soon.

10/10 Excelente

Lana

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our room was clean. Parking easy and the hotel was quiet. Nice workout room and outdoor pool. Staff was courteous
Se hospedó 1 noche en abril de 2024
Respuesta de Tim C. / Guest Services el 7 abr. 2024
Thank you, Lana, for leaving us a review! It was great to have you with us and it's also gratifying to see that you enjoyed our accommodations, fitness center, pool and service. If you are looking to come back to Nashville, we would be thrilled to be able to serve you again.

10/10 Excelente

Colleen

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely place with a fantastic staff! We would definitely stay again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Tim C. / Guest Services el 30 mar. 2024
Thank you, Colleen, for taking a moment to leave us a quick review! It was a pleasure having you with us and we hope to see you again next time you're in town! All the best until then, Colleen!

8/10 Bueno

Michele

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were wonderful so friendly and helpful! Our room was beautiful the only issue we had was the shower the water was cold the first night but better the second and normal the 3rd night so strange I would still recommend this hotel
Se hospedó 3 noches en marzo de 2024
Respuesta de Tim C. / Guest Services el 30 mar. 2024
Thank you, Michele, for your recent stay with us and for leaving us a review. It's gratifying to see that you found our staff to be helpful and friendly and our accommodations to your liking. We do apologize the water temperatures not being consistent all the way through your stay. We hope to be able to provide a more seamless stay experience next time around and wish you many happy travels until then, Michele.

10/10 Excelente

Melanie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Tim C. / Guest Services el 30 mar. 2024
Thank you for leaving us a perfect rating, Melanie! We hope to see you again soon, and in the meantime, enjoy the fleeting Spring Season!

10/10 Excelente

Mary

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We have stayed at the Hilton Garden Inn multiple times, but our last stay was the first time that we got the bed and breakfast option. The made to order breakfast was excellent!! We will book this option again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tim C. / Guest Services el 22 mar. 2024
Thank you, Mary, for leaving us a review. It's wonderful to hear you tried our B&B rate and discovered our great breakfast offerings. I occasionally order breakfast when I'm on AM shifts and it's a treat, every single time. It's so hearty and comforting, it's the perfect way to start the day. We hope you'll take advantage of the B&B rate some more going forward and we look forward to welcoming you back soon!

10/10 Excelente

Dennis

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfort and Convience
Se hospedó 1 noche en marzo de 2024
Respuesta de Tim C. / Guest Services el 5 mar. 2024
Thank you, Dennis, for leaving us a review. It's great to see that you had a pleasant experience with us! We hope that you'll be back soon to enjoy the same comfort and convenience you found with us so far. Until then, many happy travels, Dennis!

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quiet, convenient, comfy, clean. Perfect for a quick business trip.
Se hospedó 3 noches en febrero de 2024
Respuesta de Tim C. / Guest Services el 23 feb. 2024
Thank you, Anonymous, for leaving us a review. It's great to see that you found our property to your liking for your business travel needs. We hope to see you again soon and wish you safe travels until then!

8/10 Bueno

Charles, Falls Church

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place but off the beaten track. Would still stay there again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tim C. / Guest Services el 23 feb. 2024
Thank you, Charles, for taking a moment to leave us a review. I'm glad you were able to find us and we hope you'll return to see us again soon!

10/10 Excelente

Bridget, Sharon

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable space.
Se hospedó 4 noches en febrero de 2024
Respuesta de Tim C. / Guest Services el 10 feb. 2024
Thank you, Bridget, for your recent say and for taking the time to leave us a review. We appreciate your feedback and we're glad you found our accommodations to be comfortable. We hope to see you again soon and wish you a wonderful weekend!

10/10 Excelente

David

Se hospedó 1 noche en enero de 2024
Respuesta de Tim C. / Guest Services el 9 feb. 2024
Thank you, David, for taking a moment to leave us a stellar rating! It was good to have you with us and we hope to see you again in 2024!

8/10 Bueno

Ray

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Tim C. / Guest Services el 26 ene. 2024
Thank you, Ray, for taking a moment to leave us a rating. We appreciate your choosing our property for your lodging needs in Nashville. If there is anything we can do to enhance your next stay with us, please let us know. We look forward to seeing you again.

10/10 Excelente

Regan

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Tim C. / Guest Services el 11 ene. 2024
Thank you, Regan, for leaving us a stellar rating! It's great to see that you had an overall pleasant experience with us. We look forward to welcoming you back soon!

10/10 Excelente

Matthew John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Real nice property. Quiet and relaxing after good times downtown.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Tim C. / Guest Services el 11 ene. 2024
Thank you for taking the time to leave us a review, Matthew John. It's gratifying to see that you enjoyed our quiet property as you explored downtown's many fun spots. We hope to see you again this year and wish you more memorable travel experiences in 2024.

4/10 Mediocre

Michael

No le gustó: Personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tim C. / Guest Services el 11 ene. 2024
Thank you, Michael, for taking the time to leave us a rating. I'm sorry to hear that yours wasn't a smooth stay experience. If there is anything in particular we could have done better and if there is anything we can do for you regarding the issue, please feel free to get in touch with us.

10/10 Excelente

Teresa

Se hospedó 4 noches en diciembre de 2023
Respuesta de Tim C. / Guest Services el 2 ene. 2024
Thank you, Teresa, for leaving us a perfect rating! We appreciate your taking the time to do this for us. I'm happy to see that you had an enjoyable stay with us, and we hope to see you again in the New Year!

10/10 Excelente

Michele

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tim C. / Guest Services el 2 ene. 2024
Thank you, Michelle, for leaving us a stellar rating! It was great to have you with us and we hope you have a wonderful New Year until we hopefully see you again.

10/10 Excelente

Tracy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was very nice and clean!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tim C. / Guest Services el 26 dic. 2023
Thank you for taking the time to leave us a review, Tracy. It's great to see that you enjoyed your stay with us! Thank you for choosing us for your lodging needs. We hope to see you again in the New Year and wish you Happy Holidays until then, Tracy.

2/10 Terrible

Nick

No le gustó: Personal y atención
Se hospedó 1 noche en octubre de 2023
Respuesta de Tim C. / Guest Services el 17 dic. 2023
Thank you, Nick, for taking a moment to leave us a rating. I'm sorry to see that you didn't have an overall satisfactory experience with us. We hope to make it up to you should you be able to let us know what we could have done better. Please feel free to reply to this message and we'll do our best to address any issues you may have had.

10/10 Excelente

Steve

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice!
Just a very nice place!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tim C. / Guest Services el 15 dic. 2023
Thank you, Steve, for leaving us a review. I'm glad you enjoyed your stay with us, and we hope to see you again soon! In the meantime, have a wonderful Holiday Season, Steve!

8/10 Bueno

Jacqueline

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was lovely except no room service available for breakfast due short staffing.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Tim C. / Guest Services el 6 dic. 2023
Thank you, Jacqueline, for leaving us a brief review. I'm glad you found most of your experience with us to your liking, minus the lack of room service. We hope to get that aspect of our service online in the future. In the meantime, thank you for staying with us and we look forward to seeing you again soon. Happy Holidays!

10/10 Excelente

Keith

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tim C. / Guest Services el 6 dic. 2023
Thank you, Keith, for taking the time to leave us a stellar rating! It's heartening to see that you had an enjoyable stay experience with us. It was a pleasure having you with us and we hope to see you again in the future. Until then, have a wonderful Holiday Season, Keith.

10/10 Excelente

Veronica

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel was in a great location. It was clean and very well decorated.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tim C. / Guest Services el 21 nov. 2023
Thank you, Vernoica, for taking the time to leave us a review. I'm happy to see that you enjoyed your stay with us, especially in regard to our location, the cleanliness of our facilities and its decor. We'll soon be decking out our lobby with Christmas decorations. Looking forward to seeing it! And we hope to see you again soon, Vernoica. Happy Holidays!

8/10 Bueno

Robert

Se hospedó 4 noches en noviembre de 2023
Respuesta de Tim C. / Guest Services el 6 dic. 2023
Thank you for leaving us a rating, Robert! I'm glad you had an overall pleasant stay experience with us. We hope to have the opportunity to exceed your expectations next time around. Happy Holidays!

10/10 Excelente

Andrea

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lots of ni e options to walk to shops and restaurants.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tim C. Guest Services el 8 oct. 2023
Thank you, Andrea, for taking the time to leave us a review. I'm so glad you were able to take advantage of our central downtown Brentwood location. Thank you for staying with us and we hope to see you again soon, Andrea. Have a great week!

10/10 Excelente

William

Se hospedó 1 noche en septiembre de 2023
Respuesta de Tim C. Guest Services el 3 oct. 2023
Thank you, Willliam, for leaving us a stellar rating! It's good to know that you had an overall enjoyable stay with us. Thank you for staying with us and we hope to have the opportunity to serve you again soon, William.

10/10 Excelente

Deb

Se hospedó 2 noches en septiembre de 2023
Respuesta de Tim C. / Guest Services el 17 oct. 2023
Thank you, Deb, for taking the time to leave us a great rating! We're glad you enjoyed your stay with us and we hope to see you again soon!

10/10 Excelente

STEVEN

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location with dining options and shopping near by. Large lobby with plenty of seating areas to meet and visit at.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Tim C. Guest Services el 19 sept. 2023
Thank you, STEVEN, for leaving us a review. It's good to know you took advantage of our location just steps away from many shopping and dining options. We also appreciate your highlighting our spacious open Lobby which has many nooks for gathering and visiting with colleagues, family or friends. We hope to be able to serve you again in the future and wish you a wonderful Fall Season.

10/10 Excelente

Patricia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was very nice and clean
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tim C. Guest Services el 19 sept. 2023
Thank you, Patricia, for your kind words. It's gratifying to see that we were able to provide accommodations that were to your liking. It was a pleasure having you with us and we hope to see you again in the future.

10/10 Excelente

Sandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tim C. Guest Services el 19 sept. 2023
Thank you, Sandra, for your stellar rating! I'm happy to see that you had an overall pleasant experience with us, and we hope to see you again soon.

10/10 Excelente

Misty

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel in a lovely area right off the interstate but you wouldn’t know you were that close because it was so quiet. Very nice room and amenities.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tim C. Guest Services el 10 sept. 2023
Thank you, Misty, for taking the time to leave us a lovely review. It's gratifying to see that you had an enjoyable stay with us, particularly our tranquil surroundings and convenient location. I'm also glad that you found our property to be beautiful and our accommodations and amenities to be to your liking. We hope you'll remember us next time you're in town as we look forward to serving you again, Misty.

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
One night stay
The room was very nice but the bathroom needed some repair work. I also didn't find the bed the most comfortable but I prefer a softer mattress.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tim C. Guest Services el 3 sept. 2023
Thank you for taking the time to leave us a review. I'm sorry to see that you had some trouble with your bathroom and bed. I saw that you are a Hilton Honors Member with us and have gone ahead and issued some points for the inconvenience. You should 5,000 points added to your account in the next 2 weeks. If there's anything else we can do for you, please feel free to let us know. Otherwise, we hope to be able to offer a more smooth stay experience next time around.

8/10 Bueno

Josie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en agosto de 2023
Respuesta de Tim C. Guest Services el 4 sept. 2023
Thank you, Josie, for taking the time to leave us a rating. I'm glad to see that you had an overall nice stay with us. If there was anything we could have done to make your stay better, please feel free to let us know. Otherwise, we hope to have the opportunity to exceed your expectations on your next visit, Josie.

10/10 Excelente

Lauren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tim C. Guest Services el 3 sept. 2023
Thank you, Lauren, for taking the time to leave us a perfect rating! It was great to have you with us and we look forward to seeing you again in the future.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic Stay
Had a fantastic experience overall. Lovely property with a great surrounding area.
Se hospedó 2 noches en agosto de 2023
Respuesta de Tim C. Front Desk Supervisor el 21 ago. 2023
Thank you for sharing a review with us. It's gratifying to see that you had a fantastic overall stay with us! Your kind words about our property and neighborhood are very much appreciated and we look forward to the opportunity to welcome you back in the future.

8/10 Bueno

Mindy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Tim C. Guest Services el 29 ago. 2023
Thank you, Mindy, for taking the time to leave us a rating. It's good to see that you had an overall positive stay with us. If there is anything we can do to make your next stay with us better, please feel free to let us know. We appreciate your recent stay, and we hope to see you again soon.

4/10 Mediocre

Miguel

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No sleep
The hotel was clean and nice, but my stay was a complete inconvenience. The tub water was extremely hot, we could not take a shower in the room. We had to go to another room just to showers. The alarm ran at 3am, and the smoke detector when off around 4am. Neatless to say we could not sleep the entire nite. We where offeered free breakfast, but all i wanted was a good night sleep.
Se hospedó 1 noche en agosto de 2023
Respuesta de Tim C. Front Desk Supervisor el 20 ago. 2023
Thank you, Miguel, for your helpful review. I'm so sorry the issue with your room didn't end with the shower. Thanks to your feedback during your stay, we were able to repair the shower valve today. I'm now notifying our team about the smoke detector and alarm clock as well. This kind of snowball of multiple issues is as rare as it is unacceptable, and I sincerely apologize for the interruption in your sleep. Unfortunately, as the booking was a non-refundable pre-paid 3rd party reservation, we can't offer a refund of any kind, but if you make a direct booking with us next time, we'll make sure to take a good portion off for you and ensure that you have a more seamless stay experience.

10/10 Excelente

Alexandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location to excellent restaurants and shopping.
Se hospedó 1 noche en agosto de 2023
Respuesta de Tim C. Front Desk Supervisor el 19 ago. 2023
Thank you, Alexandra, for leaving us a review. It's great to see that you were able to take advantage of our convenient location! We hope you''ll consider returning to us to continue your exploration of our neighborhood.

6/10 Aceptable

Karen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The elevators had an unpleasant smell due to recent maintenance.
Se hospedó 2 noches en agosto de 2023
Respuesta de Tim C. Front Desk Supervisor el 19 ago. 2023
Thank you, Karen, for taking the time to leave us a review. I'm sorry that you had to deal with the unpleasant smell from the maintenance work being done for the elevators. We hope to be able to offer a more seamless stay experience next time around.

10/10 Excelente

Dariusz

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Polecam
Se hospedó 2 noches en agosto de 2023
Respuesta de Tim C. Front Desk Supervisor el 14 ago. 2023
Thank you, Dariusz, for taking the time to leave us a rating. I'm glad you were able to enjoy your stay with us and hope you'll consider coming back to us next time you're in town.

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Tim C. Front Desk Supervisor el 7 ago. 2023
Thank you, David, for the perfect rating! It's gratifying to see that you had a great stay with us. It was a pleasure having you with us and we look forward to seeing you again soon.

10/10 Excelente

Sarah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel is absolutely beautiful and a great value for the price
Respuesta de Tim C. Front Desk Supervisor el 7 ago. 2023
Thank you, Sarah, for your recent stay and review. It's great to see that you had an overall pleasant stay with us while enjoying the beauty of our property and our value pricing. We hope to be able to serve you again in the future and wish you a wonderful week ahead.