Recepción

Opiniones sobre GLō Best Western Nashville

3 out of 5
GLō Best Western Nashville
425 Glastonbury Rd, Nashville, TN

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 496 de 1002 opiniones" "
Evaluación: 8 - Bueno. 235 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 134 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 71 de 1002 opiniones" "
Evaluación: 2 - Terrible. 66 de 1002 opiniones" "

8,4/10

Limpieza

8,2/10

Personal y atención

8,0/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carla

Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Experience Team el 26 dic. 2023
Dear Carla, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

2/10 Terrible

Alexis

Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Experience Team el 26 dic. 2023
Dear guest, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

10/10 Excelente

Roger

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gusto es un excelente hotel un buen área de desayuno.
Se hospedó 1 noche en marzo de 2023
Respuesta de sahil el 31 mar. 2023
Thanks for the feedback, we are glad that you enjoyed your stay at our property and hope to see you soon!

2/10 Terrible

Carlos

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Gladys

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente atencion por parte de la Manager Daysi.
Se hospedó 1 noche en febrero de 2022
Respuesta de deisy el 14 feb. 2022
Thank you so much for your wonderful review! We sincerely appreciate and look forward to seeing you again Gladys.

10/10 Excelente

Gladys

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gusto todo!
Se hospedó 1 noche en diciembre de 2021
Respuesta de Mary Jane P el 15 dic. 2021
Thank You for your feedback. Thank You for being our guest. We hope to see you again!

8/10 Bueno

Victor

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Las instalaciones son excelentes. El servicio del personal es pobre.
Se hospedó 3 noches en septiembre de 2021
Respuesta de GLo Crew el 6 oct. 2021
Thank you!

10/10 Excelente

Carlos

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2021
Respuesta de GLo Crew el 15 sept. 2021
Thank you for the GLotastic review!

10/10 Excelente

Eider

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2021
Respuesta de RDO - Sam DiCarlo el 26 ago. 2021
Thank you for your recent stay and we hope to see you again very soon.

10/10 Excelente

Ray

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Newer hotel. Modern and the beds were comfy. We booked here because of the airport shuttle.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 30 abr. 2024
Dear Ray, we are pleased that you thoroughly enjoyed your time at GLō Best Western Nashville. We appreciate you letting us know how satisfied you were with our modern rooms, cozy beds, and convenient shuttle service. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Nashville.Best Regards,Aries Connects World Customer Team

10/10 Excelente

Patricia, Hannibal

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 24 abr. 2024
Dear Patricia, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten GLō Best Western guest experience on your next visit to Nashville.Best Regards,Aries Connects World Customer Team

10/10 Excelente

Sean

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay. It was quiet and clean. Huge bathroom with a walk in shower. Wood floors and a comfy bed. Only dislike was that the only thing within walking distance was a Dunkin donuts and there were no vending machines for snacks. There were also no shuttles so we had to take an Uber everywhere. There was a shuttle for the airport but the first shuttle didn't leave until 4:30am and we had to be at the airport at 4am for our flight at 6am. Other than that I enjoyed my stay and would definitely stay again
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Care Team el 23 abr. 2024
Dear Sean, thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us, appreciating our quiet and clean accommodations, spacious bathroom, shower facilities, wooden floors, and comfortable bed. We apologize for any inconvenience caused by the limited dining and transportation options nearby. We will assess these issues critically and do what's necessary to resolve them without further delay. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We hope you choose to stay here again on your next journey to Nashville.Best Regards,Aries Connects World Customer Team

8/10 Bueno

Clint

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Property was clean and quiet. I would stay there again with no problem.
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Care Team el 23 abr. 2024
Dear Clint, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, quiet room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten GLō Best Western guest experience on your next visit to Nashville.Best Regards,Aries Connects World Customer Team

10/10 Excelente

Muralidhar, Trappe

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very well maintained property. Exceptional customer service and rooms. Great amenities in the room and the breakfast was quite good.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 23 abr. 2024
Dear Muralidhar, we are happy to have hosted you and served you well at the GLō Best Western Nashville. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our property, customer service, rooms, amenities, and breakfast choices. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards,Aries Connects World Customer Team

6/10 Aceptable

Felecia

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Care Team el 15 abr. 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excelente

Conner

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Javier

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
Hotel is nice but staff had no customer service they never cleaned our rooms and we stayed there for 5 days
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Care Team el 5 abr. 2024
Dear Javier, we apologize for the lapse in service you experienced during your stay. Providing exceptional customer service and housekeeping is one of our top priorities, and we regret that we fell short of your expectations in this regard. We have addressed this issue with our housekeeping team to ensure that all rooms are cleaned promptly and thoroughly. We appreciate your feedback, and we hope to have the opportunity to regain your trust in the future.Best Regards,Aries Connects World Customer Team

10/10 Excelente

Alexus

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was nice and upgraded. breakfast was good too!
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 3 abr. 2024
Dear Alexus, it's our absolute pleasure to know you loved your stay with us at the GLō Best Western Nashville. We strive to provide excellent value to our guests through our top-notch accommodation facilities and satisfactory breakfast service. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Nashville.Best Regards,Aries Connects World Customer Team

10/10 Excelente

Sara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great property!
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 2 abr. 2024
Dear Sara, thank you for letting us know you had a great stay at GLō Best Western Nashville. We're glad our property conditions were perfect for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Aries Connects World Customer Team

10/10 Excelente

Tina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean property which was close to restaurants and other services.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team el 1 abr. 2024
Dear Tina, thank you for letting us know you had a great stay at GLō Best Western Nashville. We're glad our well-maintained property and convenient location impressed you immensely. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Aries Connects World Customer Team

6/10 Aceptable

Taylor

Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 26 mar. 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excelente

TERESA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Shower heads were the rain type, which there was very little water pressure. Switching those out might give the water pressure more output
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Care Team el 26 mar. 2024
Dear Teresa, thank you for staying with us and sharing gracious feedback on your visit. While we acknowledge your appreciation and ratings, we understand that you were unimpressed with the low water pressure caused by the particular type of shower head. We assure you that we will revisit your review and improve our facilities to reflect the quality of customer satisfaction we aim to attain. We hope you consider booking with us again next time you are in the area so that we can provide the relaxing stay you expect and deserve.Best Regards,Aries Connects World Customer Team

8/10 Bueno

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice and comfortable
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 22 mar. 2024
Dear Mary, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for pleasant and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at GLō Best Western Nashville on your next visit!Best Regards,Aries Connects World Customer Team

10/10 Excelente

amanda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Heat stay
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Care Team el 22 mar. 2024
Dear Amanda, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at GLō Best Western Nashville. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards,Aries Connects World Customer Team

8/10 Bueno

Max, chicago

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Nice and clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 14 mar. 2024
Dear Max, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at GLō Best Western Nashville on your next visit!Best Regards,Aries Connects World Customer Team

10/10 Excelente

Jim

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We arrived earlier than expected and the hotel was able to accommodate an early check in, giving up an earlier start to our day exploring Nashville.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team el 13 mar. 2024
Dear Jim, thank you for letting us know you had a great stay at GLō Best Western Nashville. We're glad the early check-in service worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Aries Connects World Customer Team

8/10 Bueno

Blake

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Care Team el 12 mar. 2024
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excelente

philip, calgary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean, nice staff, great breakfast.
Se hospedó 7 noches en febrero de 2024
Respuesta de Customer Care Team el 7 mar. 2024
Dear Philip, we are pleased that you thoroughly enjoyed your time at GLō Best Western Nashville. We appreciate you letting us know how satisfied you were with our clean rooms, pleasant customer service, and satisfactory breakfast. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and content without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Nashville.Best Regards,Aries Connects World Customer Team

10/10 Excelente

Haaji

Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Care Team el 26 mar. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 Terrible

Will

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Noisy. Bed was dirty. Absolutely not worth even $80 a night. Might as well stay in a motel.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 4 mar. 2024
Dear Will, we are incredibly sorry to hear you faced such a bad experience while staying at our hotel. It is apparent from your review that you didn’t enjoy your time here. We apologize profusely for all our shortcomings that derailed your guest experience! We’re grateful to know your insights and valuable suggestions regarding the areas where you feel improvement is the need of the hour. We intend to work on these areas and improve our facilities to match the value we wish to serve our beloved guests. Please feel free to reach out to us with more feedback. We hope to provide you with an excellent GLō Best Western service in the future!Best Regards,Aries Connects World Customer Team

10/10 Excelente

Arliss

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Nice overnight stop
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Care Team el 26 feb. 2024
Dear Arliss, thank you for staying with us and taking the time to review your overnight vacation. We intend for our guests to experience bliss and peace and successfully meet their expectations at GLō Best Western Nashville. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards,Aries Connects World Customer Team

10/10 Excelente

Pamela

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Super clean and comfortable
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 26 feb. 2024
Dear Pamela, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten GLō Best Western guest experience on your next visit to Nashville.Best Regards,Aries Connects World Customer Team

8/10 Bueno

Charles

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fine
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Care Team el 23 feb. 2024
Dear Charles, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at GLō Best Western Nashville, and your rating indicates the quality of our facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best Regards,Aries Connects World Customer Team

10/10 Excelente

Marie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very excellent service
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 26 feb. 2024
Dear Marie, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating for our excellent services. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure great hygiene and provide maximum comfort to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at GLō Best Western Nashville with the finest of our facilities and services!Best Regards,Aries Connects World Customer Team

10/10 Excelente

Amanda

Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 21 mar. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Jose, Toronto

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Safe area, but not that many dining options.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 16 feb. 2024
Dear Jose, thank you for letting us know you had a great stay at GLō Best Western Nashville. We're glad our accommodations and locality felt safe, although the inadequacy of nearby dining choices slightly disappointed you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Aries Connects World Customer Team

10/10 Excelente

Dennis

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a beautiful clean hotel definitely would stay there again
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Care Team el 14 feb. 2024
Dear Dennis, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, beautiful room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten GLō Best Western guest experience on your next visit to Nashville.Best Regards,Aries Connects World Customer Team

10/10 Excelente

Aubry

Le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 12 feb. 2024
Dear Aubry, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at GLō Best Western Nashville. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards,Aries Connects World Customer Team

10/10 Excelente

Timothy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very pleased with the staff and accommodations at the hotel. I even arrived earlier than check in, and the front desk hooked is up with early check in. Very pleased with the hotel, staff, and even the complimentary airport shuttle.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 12 feb. 2024
Dear Timothy, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to Nashville so we can deliver an incredible GLō Best Western guest experience!Best Regards,Aries Connects World Customer Team

8/10 Bueno

Kari

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Room needed a better cleaning. Office chair had food crumbs all over it. Remote control for TV had greasy fingerprints all over it. Handles, etc need to be wiped down between guests. Other than that, room is nice, modern and comfortable. Area around BNA is sketchier than other city airport districts at night, so always some shady looking people wandering the streets at night
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 8 feb. 2024
Dear Kari, we sincerely apologize for the oversight regarding the cleanliness of your room; it falls short of the high standards we strive to maintain. We will address this issue promptly with our housekeeping team to ensure thorough cleaning procedures are followed for the entire property. Additionally, we appreciate your feedback regarding the area surrounding the hotel and will continue to work on enhancing safety measures. We are delighted to hear that you found the room to be nice, modern, and comfortable despite these concerns. Your comfort and satisfaction are of utmost importance to us, and we hope to have the opportunity to provide you with a flawless experience in the future.Best Regards,Aries Connects World Customer Team

10/10 Excelente

Joshua

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
All good
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Care Team el 8 feb. 2024
Hey Joshua, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at GLō Best Western Nashville!Best Regards,Aries Connects World Customer Team

8/10 Bueno

Terra

Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Care Team el 21 mar. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Aceptable

Cherri

Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team el 21 mar. 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excelente

LUIS

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team el 31 ene. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Kimberly

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was attractive and clean with interesting design. The landscaping needs more attention. From my window, I could see a shopping cart toppled into the shrubbery.
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team el 31 ene. 2024
Dear Kimberly, thank you for choosing our hotel and sharing your feedback. We're glad to hear that you found the property attractive, and clean, and enjoyed the interesting design. However, we apologize for the oversight in landscaping and any inconvenience it may have caused. Your feedback is valuable, and we will handle this promptly to maintain a pleasant environment for our guests. If there's anything else you'd like to share or if there are specific areas where we can further improve, please feel free to let us know. We value your patronage and hope to provide you with an even more enjoyable experience in the future. Thank you for your feedback!Best Regards,Aries Connects World Customer Team

10/10 Excelente

Rafeal

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team el 30 ene. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Aceptable

dana

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza
It was okay
It had a cool look and decor that was fun and the free breakfast was super nice and full breakfast. There was hair on our bed and in the shower of someone before us and the shower door wouldn't close all the way so the floor got soaked and then the towel rack fell off the wall. It was fine for what we needed.
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Care Team el 31 ene. 2024
Dear Dana, thank you for choosing our hotel and sharing your feedback. We're glad to hear that you appreciated the cool look, and fun decor, and enjoyed the complimentary full breakfast. However, we sincerely apologize for the inconveniences you faced with the cleanliness of the bed and shower, as well as the maintenance issues with the shower door and towel rack. Your feedback is valuable, and we will handle these issues promptly to enhance the overall guest experience. If there's anything else you'd like to share or if there are specific areas where we can further improve, please feel free to let us know. We value your patronage and hope to have the opportunity to provide you with a more positive experience in the future. Thank you for your feedbackBest Regards,Aries Connects World Customer Team

4/10 Mediocre

Lindsey

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
The room was very dusty and dirty, with cobwebs in the corners and dust over every surface.
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team el 31 ene. 2024
Dear Lindsey, we sincerely apologize for the condition of your room not meeting our cleanliness standards. This is certainly not the experience we want our guests to have, and we take your feedback seriously. We will share this issue immediately with our housekeeping team to ensure that such oversights are corrected and do not happen in the future. Your comfort is our top priority, and we appreciate your bringing this to our attention. If there's anything else you'd like to share or if there are ways we can make amends, please reach out to our team. We value your feedback and the opportunity to handle your concerns. Best Regards,Aries Connects World Customer Team

10/10 Excelente

Rafeal

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team el 30 ene. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
This was my 2nd visit. Great price, located in a great location. Technically an airport hotel, but doesn't feel like it and only a few minute drive to Downtown Nashville. It makes me feel fancy being here.
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team el 31 ene. 2024
Dear Robert, thank you for choosing our hotel for your second visit and for sharing your positive experience. We're delighted to hear that you found our great price and excellent location appealing. It's wonderful to know that despite being an airport hotel, it provides a different and pleasant experience, and the proximity to Downtown Nashville is convenient for you. We appreciate your kind words and look forward to welcoming you back for future visits. If there's anything specific you enjoyed or if there are areas where we can further enhance your experience, please feel free to let us know. We value your patronage and hope to provide you with another enjoyable stay. Thank you for your feedback!Best Regards,Aries Connects World Customer Team