Bar en el lobby
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Opiniones sobre Four Points by Sheraton Nashville-Brentwood

3 out of 5
Four Points by Sheraton Nashville-Brentwood
760 Old Hickory Blvd, Brentwood, TN

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 514 de 1000 opiniones" "
Evaluación: 8 - Bueno. 288 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 115 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 42 de 1000 opiniones" "
Evaluación: 2 - Terrible. 41 de 1000 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

8,2/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

JOSE

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Sheila

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What I didn’t know when I booked is that this property is currently under construction/renovation but it was almost ready to reopen- apparently the rooms are all done and so they are open but just for the rooms. But if that’s all you need, I felt like I was in a Four Seasons room! I mean it is brand spanking new with all the latest accoutrements. The shower is fabulous, the bedding top notch. I loved it, and to think I only booked it because it was the cheapest room in town, I felt like I got a steal!
Se hospedó 1 noche en mayo de 2024

4/10 Mediocre

Nicholas

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
If you’re booking third party know that the hotel is under renovations and is highly inconvenient right now. Enter thru the back and check in at a pop up host stand, enter through the back service elevator to get to room. Construction is everywhere in the building and all amenities are closed. Very frustrating and inconvenient for guests.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Kristi

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Sara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was great! Some minor issues with their current remodel that I’m sure will be fixed when the remodel is completed.
Se hospedó 2 noches en abril de 2024

4/10 Mediocre

Jamie

Se hospedó 3 noches en abril de 2024

10/10 Excelente

Derek

Viajó con su familia y niños pequeños, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Under construction. Well marked. Must use back door and service elevator. Minor inconvenience. Staff has been friendly and accommodating.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jodie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wow, this was a great place to stay. Even though their facility/ lobby was under construction, they had a well planned layout/flow for clients. Elevator was the staff elevator but we never had to wait even though we were on the 8th floor. The room was great. All 8 floors are remodeled just lobby and pool left. Shower was outstanding & bedcould not have been better. Staff was friendly and went out of their way to make our stay great.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Sandra

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Once the property is done remodeling, I think it will be great, in the meantime, you can't find your way to your room unless you go in a specific entrance, and that sometimes is far away.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Kevin

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Jerry

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Staff friendly, room was fine. No breakfast available as major scheduled renos in progress that we not informed of prior to booking or arriving.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Margaret

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
It was under construction. No breakfast service except a frozen grab and go box. Lobby under construction so no easy entrance. Elevators not working so had to use the service elevator. The rooms had been recently updated and were nice but very small and already had some fixtures not working. The deadbolt on our room did not work.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Aaron

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our concierge was the best I have ever seen, his name was Quinton. He made the stay very fun and enjoyable.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Abuzar

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de four points el 13 mar. 2024
Thank you for staying with us.

2/10 Terrible

Logan

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Chelsea & Scott

No le gustó: Estado de la propiedad e instalaciones
1.) Expedia should make it more obvious when you're booking a hotel under renovations. I had to dig deep into the details on the hotel AFTER I checked in because I thought I was misinformed. 2.) hotel is under renovation. Poor signage for where to enter and they seem minimally staffed to help people. Person checking us in seemed overwhelmed and short of any assistance from anybody. 3.) you have to use the service elevator to get to your rooms. It took us up 3 floors very shakily (we were headed to floor 7) then headed back to floor 1 to pickup a person. Then we headed back to 3 shaky floors then up normally all the way 4.) you exit the service elevator to a service hallway with poor signage directing you where to go. 5.) the renovated rooms are nice and clean 6.) walls seem thin. I can hear the movie next door without an issue. Very action packed. Sounds like a good movie.

2/10 Terrible

Mary

No le gustó: Limpieza, personal y atención, servicios
I didn't care for the clientale from the beginning and the whole first floor was under construction. Among other things that went on that night.
Se hospedó 2 noches en febrero de 2024
Respuesta de Four Points el 19 feb. 2024
Mary,I apologizes you were not informed we are under renovations. We have it posted on our website and it should be on Expedia.

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de four points el 19 feb. 2024
Thank you for staying with us

10/10 Excelente

Kari

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Devin

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Under construction, avoid at all costs
The entire place is under construction. No pool or hot tub, no gym, and the once beautiful restaurant and bar is a tiny little room that's hardly open and serves very little. Breakfast was crazy, they had coffee for free, but wanted a ridiculous amount for little pastries or other items. Worst of all, they had no drinking water unless you wanted to spend a wild amount on a bottle of water. That's right, no drinking water even at breakfast.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Shekila

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Donna

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Debora

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nonostante erano in corso i lavori di ristrutturazione, nin abbiamo sentito nulla e il servizio é stato eccellente. Hotel pulito e comodo. Lo consiglio!
Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Kip

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Not happy
The hotel is under renovation, which was not disclosed on Hotels.com when we booked it. The lobby was gutted, and the exercise room was closed. I was counting on exercising, so that was a great annoyance. Had I known about the renovation, I would have booked a different hotel.
Se hospedó 2 noches en enero de 2024

8/10 Bueno

William, Ringgold

Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios
They are in the middle of a reconstruction effort. All amenities normally afforded werent available. Not so much as a vending machine. No pool. No Exercise room. The Rooms however were already redone, Excellent design. Great layout and super comfortable bed. If you dont care about stuff outside your room, this was definitely on its way to becoming a solid 4 star stay.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Robert

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dusty mess! No lobby. Under renovation.
This hotel is under renovation, and we were not aware. It does not have a lobby; everything is gutted down to the wiring. No walls, no flooring, no ceiling. We were shocked they even had people staying there during this renovation. Very disappointed. We paid for two nights and only stayed one. We were in town for a concert at the Ryman and drove home after the concert instead of staying another night in that dusty mess.
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Patrick

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Chara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff were amazing despite the disruption of construction in the lobby. Room was very comfortable and clean.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Janell

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios

2/10 Terrible

Dondi

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Shelbie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Enriqueta

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Gisli, REYKJAVIK

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Nicole

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Robert

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Melinda

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Great, comfy stay
Despite the current renovation l, we had an excellent stay! Our room was clean and comfortable, as well as beautiful. The bathroom and shower facilities were modern and well-stocked, with cool features like a built-in nightlight and a section of the mirror that was impervious to shower steam. The lobby and eating facilities were under renovation but there were many places to eat within a short walking distance and even shorter drive. I highly recommend the hotel!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Four Points el 24 nov. 2023
Thank you for understanding while we renovate. We expect to be complete by May 2024

10/10 Excelente

Brandye

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
10/10
The room was superb and the staff was amazing!!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Four Points el 24 nov. 2023
Come Back and see us soon.

10/10 Excelente

melissa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
During construction the hotel is still very nice
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Cedric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The stay here was great even with the renovations in the process. The shower was excellent.
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Currently Renovating
Hotel is going full renovations. Lobby is currently torn apart. Breakfast was not $5 to go boxes as said. They were varied in price. We did get one of the renovated rooms. It was good
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Anthony

Se hospedó 3 noches en septiembre de 2023

6/10 Aceptable

Richard

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Checkin was slow and messy. Lobby is totally destroyed and no breakfast except a granola bar and apple for $5. I would think if you'd like people to overlook the mess, you might provide a better breakfast or make it free. Very noisy at 4 a.m. when trash trucks arrived. Just not what you expect from a Sheraton.
Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

Mike

Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
Just OK
Visit was ok. The lobby was under a major renovation and the bar/restaurant area were closed until further notice. This was not mentioned in the description prior to booking. The rooms were clean and beds ok. Prolly won’t stay here again.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

scott

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
First Visit at Four Points
Room was very clean, spacious for a king and “new”. There was some renovation going on elsewhere but not too noticeable. I would recommend and I will visit again soon.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Deborah A

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything is above board making this hotel worth its price. A temporary inconvenience is construction, which created an unpleasant smell in common hallways. One more thing, it’s in a rather heavily traffic area. But a lot of bigger hotels are. My final word. This hotel is special! Treat yourself.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Kathryn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Ada

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place!
Hotel was nicely renovated. The lobby was still being renovated but they did a good job keeping it contained
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Amir

Le gustó: Limpieza
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Kimberly

Viajó en grupo
Le gustó: Limpieza, personal y atención
The propery is under renovation (sep2023) gym is not available. However the renovated room was nice. Beds comfortable, room clean. But the bathroom.... the water pressure from the new fancy shower wand was amazing!!!
Se hospedó 1 noche en septiembre de 2023