Terraza o patio

Opiniones sobre Embassy Suites by Hilton Nashville at Vanderbilt

3.5 out of 5

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 640 de 1000 opiniones" "
Evaluación: 8 - Bueno. 246 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 70 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 25 de 1000 opiniones" "
Evaluación: 2 - Terrible. 19 de 1000 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

9,0/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mauricio

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Ariel Omar Rivera

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buen hotel sobre todo el desayuno es muy bueno. Habitaciones cómodas.
Se hospedó 2 noches en julio de 2022
Respuesta de Gerente el 9 ago. 2022
Gracias por tus comentarios. Nos complace que haya disfrutado de su estadía en nuestro hotel y esperamos tenerlo nuevamente como huésped en el futuro. Sinceramente, Kimberly Pollock

10/10 Excelente

Armando

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Enmanuel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2020

10/10 Excelente

Yvonne

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Shuttle service to downtown, breakfast and dining options. Walkable to local bars and restaurants.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Marie, Spotsylvania

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicios
The location was great. The breakfast that was complementary was great. They had friendly staff. We had a great time overall and would definitely stay there again.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Heather, springdale

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Good place to stay. Hotel shuffle only to downtown. Plenty of bar.restaurants scooters around. Breakfast was delicious. A little pricey but it was worth it. Parking garage was fine. I have a 4 runner and it fit fine.
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk Staff el 28 abr. 2024
Thank you for taking the time out to recognize our hotel. Our team is pleased to know that you enjoyed your stay with us. Our goal is to ensure that you always have a memorable experience and we see that not only did you enjoy our hotel and its amenities but you found it to be convenient. We look forward to your next visit and thank you for being our guest

10/10 Excelente

Kelly

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved the hotel and the shuttle to Broadway Ave However, I took a walk around the area and it seemed a little sketchy. I would walk in numbers and not walk by yourself.
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk Staff el 28 abr. 2024
Thank you for your review. Your feedback is very important to us. It was our pleasure to have you as our guest and we are pleased knowing that you enjoyed so many of our amenities. We are addressing your observations to see how we can improve, thanks for sharing that. We look forward to your next visit.

10/10 Excelente

Colby

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk Staff el 28 abr. 2024
Thank you for taking the time out to recognize our hotel. Our team is pleased to know that you enjoyed your stay with us. Our goal is to ensure that you always have a memorable experience and we see that not only did you enjoy our hotel and its amenities but you found it to be convenient. We look forward to your next visit and thank you for being our guest

10/10 Excelente

Shyla

Viajó con su pareja
Great location
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk Staff el 28 abr. 2024
Thank you for taking the time out to recognize our hotel. We pride ourselves on our housekeeping, customer service, and spacious rooms for all our guests staying with us! We look forward to seeing you again and thank you for being our guest.

10/10 Excelente

Tammy

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The people were very helpful
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk Staff el 28 abr. 2024
Thank you so much for your detailed review of our hotel. We love hearing back from our guest and value your input. It is a primary way we can make adjustments to continue to improve our guest experience. We are pleased that you enjoyed your stay with us and look forward to your next visit. Thank you for being our guest.

10/10 Excelente

Laura

Le gustó: Limpieza, estado de la propiedad e instalaciones
Shuttle service is great
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk Staff el 28 abr. 2024
Thank you Valued Guest for sharing your honest feedback. We appreciate your mention of the amenities you enjoyed and we will take your comments under consideration as we continually work to improve our guest experience. We look forward to welcoming you again and thank you for being our guest.

10/10 Excelente

Darryl

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en abril de 2024
Respuesta de Front Desk Staff el 28 abr. 2024
Thank you Valued Guest for sharing your honest feedback. We appreciate your mention of the amenities you enjoyed and we will take your comments under consideration as we continually work to improve our guest experience. We look forward to welcoming you again and thank you for being our guest.

10/10 Excelente

Charles Ivan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A very nice hotel. The free breakfast was excellent. Definitely recommend.
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk Staff el 28 abr. 2024
Thank you Valued Guest for sharing your honest feedback. We appreciate your mention of the amenities you enjoyed and we will take your comments under consideration as we continually work to improve our guest experience. We look forward to welcoming you again and thank you for being our guest.

10/10 Excelente

Edward, Lakeville

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great breakfast included, easy back and forth shuttle travel to music bars all day
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Desk Staff el 18 abr. 2024
Thank you for taking the time out to post this review. It seems you had a delightful time. Your feedback will most definitely energize the staff. Thank you for being our guest and we look forward to seeing you again.

6/10 Aceptable

deanna

Viajó en grupo
Le gustó: Servicios, estado de la propiedad e instalaciones
Found a baby cockroach on my room. Other then that great hotel
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk Staff el 18 abr. 2024
We appreciate your feedback, Valued Guest. Our team worked diligently to resolve your issues, we do apologize that we were unable to come to a resolution that was satisfactory to you. It is disappointing that we were unable to provide you with our signature 5-Star Guest Experience. Thank you for being our guest.

10/10 Excelente

Roger

Se hospedó 4 noches en abril de 2024
Respuesta de Front Desk Staff el 18 abr. 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

10/10 Excelente

Toni

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were friendly and helpful. The breakfasts were fantastic.
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk Staff el 18 abr. 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

10/10 Excelente

Rene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Shuttle service was excellent
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk Staff el 18 abr. 2024
Thank you for taking the time out to recognize our hotel. Our team is pleased to know that you enjoyed your stay with us. Our goal is to ensure that you always have a memorable experience and we see that not only did you enjoy our hotel and its amenities but you found it to be convenient. We look forward to your next visit and thank you for being our guest.

8/10 Bueno

Ashley

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Sheila

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was blown away with the room! It was a better stay than I had anticipated! The staff were professional, which made the experience great!!
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk Staff el 18 abr. 2024
Thank you for taking the time out to recognize our hotel. Our team is pleased to know that you enjoyed your stay with us. Our goal is to ensure that you always have a memorable experience and we see that not only did you enjoy our hotel and its amenities but you found it to be convenient. We look forward to your next visit and thank you for being our guest.

10/10 Excelente

Vanessa

Viajó con su pareja, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed our stay. Staff was super friendly as soon as we pulled into the drive. Shuttle to downtown establishments was super convenient. Complimentary drinks and snacks in the lobby for happy hour and yummy breakfast. Great stay!
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk Staff el 18 abr. 2024
Thank you for taking the time out to recognize our hotel. Our team is pleased to know that you enjoyed your stay with us. Our goal is to ensure that you always have a memorable experience and we see that not only did you enjoy our hotel and its amenities but you found it to be convenient. We look forward to your next visit and thank you for being our guest.

8/10 Bueno

May Aloha

Le gustó: Limpieza, personal y atención, servicios
Enjoyed our room very much. The staff was so nice. Just our shower water wouldnt drain as easily.
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk Staff el 18 abr. 2024
We appreciate your feedback, Valued Guest. Our team worked diligently to resolve your issues, we do apologize that we were unable to come to a resolution that was satisfactory to you. It is disappointing that we were unable to provide you with our signature 5-Star Guest Experience. Thank you for being our guest.

10/10 Excelente

Mary

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The shuttles are great with very friendly drivers! The manager was always cleaning up around lobby. He seemed very friendly and conscientious!! Breakfast and happy hour are awesome! Great place😊
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk Staff el 18 abr. 2024
Thank you for your review. Your feedback is very important to us. It was our pleasure to have you as our guest and we are pleased knowing that you enjoyed so many of our amenities. We are addressing your observations to see how we can improve, thanks for sharing that. We look forward to your next visit.

8/10 Bueno

Maureen, Simpsonville

Se hospedó 5 noches en marzo de 2024
Respuesta de Front Desk Staff el 28 abr. 2024
Thank you for taking the time out to recognize our hotel. We pride ourselves on our housekeeping, customer service, and spacious rooms for all our guests staying with us! We look forward to seeing you again and thank you for being our guest.

10/10 Excelente

Cameron

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hot breakfast with a omelette bar! Shuttle anywhere within 3 miles, quiet rooms, not busy like the honhytonk area, free happy hour with snack, some cool bars with music close by, restaurants close by as well.
Se hospedó 5 noches en marzo de 2024
Respuesta de Front Desk Staff el 18 abr. 2024
Thank you for your review. Your feedback is very important to us. It was our pleasure to have you as our guest and we are pleased knowing that you enjoyed so many of our amenities. We are addressing your observations to see how we can improve, thanks for sharing that. We look forward to your next visit.

10/10 Excelente

Chloe

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is still in a great location, yet away from the loudness of downtown. It does offer a downtown shuttle, although I didn't use it this trip. Complimentary breakfast, plus drinks in the evening are very nice. The beds are super comfortable.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk Staff el 18 abr. 2024
Thank you for taking the time out to recognize our hotel. Our team is pleased to know that you enjoyed your stay with us. Our goal is to ensure that you always have a memorable experience and we see that not only did you enjoy our hotel and its amenities but you found it to be convenient. We look forward to your next visit and thank you for being our guest.

10/10 Excelente

douglas, Bonney Lake

Viajó con su familia
Friendly people. Shuttle driver Jonathan was awesome
Se hospedó 4 noches en marzo de 2024
Respuesta de Front Desk Staff el 18 abr. 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

8/10 Bueno

Charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Toe Hotel was excellent. Well run, clean, spacious. The restaurant was woefully understaffed. It shouldn’t take over an hour to get a burger.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk Staff el 18 abr. 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

10/10 Excelente

Bradley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Staff el 18 abr. 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

10/10 Excelente

Margaret

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly and helpful staff.
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk Staff el 30 mar. 2024
We would like to thank you so much for your positive feedback regarding your stay with us. We certainly strive to provide each of our guest with an excellent experience. We are delighted that our cleanliness, breakfast, and service met your expectations! We will be sure to share your kind comments with staff members. We look forward to seeing you again and thank you for being our guest.

10/10 Excelente

Brittany

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property exceeded expectations. From the friendly staff, wonderful happy hour, and awesome shuttle drivers, this was the best hotel experience. The location was amazing as well.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk Staff el 30 mar. 2024
We would like to thank you so much for your positive feedback regarding your stay with us. We certainly strive to provide each of our guest with an excellent experience. We are delighted that our cleanliness, breakfast, and service met your expectations! We will be sure to share your kind comments with staff members. We look forward to seeing you again and thank you for being our guest.

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk Staff el 30 mar. 2024
We would like to thank you so much for your positive feedback regarding your stay with us. We certainly strive to provide each of our guest with an excellent experience. We are delighted that our cleanliness, breakfast, and service met your expectations! We will be sure to share your kind comments with staff members. We look forward to seeing you again and thank you for being our guest.

10/10 Excelente

Wyatt

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk Staff el 30 mar. 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

10/10 Excelente

Elena

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay was great! This property is about a 10 minute drive to downtown Broadway but a shuttle is provided. The shuttle was conviene and saved us lots of money on Ubers! The Ubers were not expensive though. This property is also walking distance to a Hattie B’s hot chicken and White Limozeen. Great safe property. Also complementary drinks are given at “happy hour.” Overall would recommend!
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk Staff el 30 mar. 2024
We would like to thank you so much for your positive feedback regarding your stay with us. We certainly strive to provide each of our guest with an excellent experience. We are delighted that our cleanliness, breakfast, and service met your expectations! We will be sure to share your kind comments with staff members. We look forward to seeing you again and thank you for being our guest.

10/10 Excelente

Franchesca

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is in a great spot with really good service. The rooms are nice, and the breakfast is tasty. Having a happy hour is a nice extra that guests enjoy.
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk Staff el 30 mar. 2024
We would like to thank you so much for your positive feedback regarding your stay with us. We certainly strive to provide each of our guest with an excellent experience. We are delighted that our cleanliness, breakfast, and service met your expectations! We will be sure to share your kind comments with staff members. We look forward to seeing you again and thank you for being our guest.

8/10 Bueno

Thomas, Jacksonville

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good, clean property
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk Staff el 17 mar. 2024
Thank you so much for your wonderful review! We are so happy to know that you enjoyed your stay and that our team made it pleasant. It gives us great joy to provide our guests with an exceptional experience. We would love to see you again and thank you for being our guest.

10/10 Excelente

Chelsy

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff are so nice and friendly.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk Staff el 17 mar. 2024
Thank you for taking the time out to recognize our hotel. Our team is pleased to know that you enjoyed your stay with us. Our goal is to ensure that you always have a memorable experience and we see that not only did you enjoy our hotel and its amenities but you found it to be convenient. We look forward to your next visit and thank you for being our guest.

8/10 Bueno

Alice

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Outdated
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Desk Staff el 10 mar. 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

10/10 Excelente

Kathleen J

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to everything. Room, breakfast, parking was all great! Staff was very accommodating and super nice!
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk Staff el 10 mar. 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

8/10 Bueno

Thor

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Parking was inconvenient for full size trucks
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Desk Staff el 10 mar. 2024
We love that you had such a wonderful stay Valued Guest! Your review means a lot to us and we are pleased that you enjoyed our hospitality. Please come visit with us again. Thank you for being our guest.

10/10 Excelente

Erik

Se hospedó 4 noches en febrero de 2024
Respuesta de Front Desk Staff el 30 mar. 2024
We would like to thank you so much for your positive feedback regarding your stay with us. We certainly strive to provide each of our guest with an excellent experience. We are delighted that our cleanliness, breakfast, and service met your expectations! We will be sure to share your kind comments with staff members. We look forward to seeing you again and thank you for being our guest.

8/10 Bueno

Denia

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk Staff el 10 mar. 2024
Thank you Valued Guest for sharing your honest feedback. We appreciate your mention of the amenities you enjoyed and we will take your comments under consideration as we continually work to improve our guest experience. We look forward to welcoming you again and thank you for being our guest.

10/10 Excelente

Michael

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved staying here for 4 nights, it was very easy to get to the downtown area, and took the shuttle from the hotel to the downtown area it was very convenient and easy
Se hospedó 4 noches en febrero de 2024
Respuesta de Front Desk Staff el 20 feb. 2024
Thank you for completing a survey. Your opinion is very important to us. We are happy to hear that you enjoyed your stay and look forward to seeing you again on your next visit. Thanks for choosing Embassy Suites.

10/10 Excelente

Frederick Johannes

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really nice
Se hospedó 4 noches en febrero de 2024
Respuesta de Front Desk Staff el 20 feb. 2024
Thank you for completing a survey. Your opinion is very important to us. We are happy to hear that you enjoyed your stay and look forward to seeing you again on your next visit. Thanks for choosing Embassy Suites.

10/10 Excelente

Benjamin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Friendly staff. Fairly priced. Clean.
Se hospedó 2 noches en febrero de 2024
Respuesta de Front Desk Staff el 19 feb. 2024
Thank you for completing a survey. We do value your feedback and appreciate your loyalty to hilton. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again in the near future.

10/10 Excelente

MaryJo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property was clean and the staff was great. I used the valet services and always on time. Shuttle was great, easy to use.
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Desk Staff el 4 feb. 2024
Thank you for completing a survey. We do value your feedback as it is very important to us. We look forward to seeing you again in the future. Thanks for choosing Embassy Suites.

10/10 Excelente

Kara

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always great
Se hospedó 3 noches en enero de 2024
Respuesta de Front Desk Staff el 4 feb. 2024
Thank you for completing a survey. We do value your feedback as it is very important to us. We look forward to seeing you again in the future. Thanks for choosing Embassy Suites.

10/10 Excelente

LAURA

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Front Desk Staff el 4 feb. 2024
Thank you for completing a survey. We do value your feedback as it is very important to us. We look forward to seeing you again in the future. Thanks for choosing Embassy Suites.