Caja de seguridad en la habitación y escritorio

Opiniones sobre Clarion Hotel Nashville Downtown - Stadium

2.5 out of 5
Clarion Hotel Nashville Downtown - Stadium
211 N 1st Street, Nashville, TN

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 811 de 1487 opiniones" "
Evaluación: 8 - Bueno. 390 de 1487 opiniones" "
Evaluación: 6 - Aceptable. 153 de 1487 opiniones" "
Evaluación: 4 - Mediocre. 82 de 1487 opiniones" "
Evaluación: 2 - Terrible. 51 de 1487 opiniones" "

8,6/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Fior Yonaira

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El servicio al cliente fue impresionante de parte de un empleado de Puerto Rico
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 23 ene. 2024
Dear M. Yonaira, Thank you for staying with us and for the excellent review. We enjoyed having you as our guest at Clarion Hotel Nashville Downtown-Stadium. It is great to know that our associates made your stay more memorable. Making our guests feel at home is what we love to do, and we will enjoy passing along your kind compliments to our team. We hope you will consider us again the next time you are in the area.Angel Reyna General Manager

10/10 Excelente

Noé

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 10 ene. 2024
Dear Noé, Thank you very much for your recent stay at the Clarion Hotel Nashville Downtown-Stadium. It is always great to learn that a guest has thoroughly enjoyed their time with us. We work hard to provide an outstanding experience; therefore, we appreciate you letting us know we are doing just that. Thank you once more for being our guest, and we look forward to your return the next time you are in town. Angel ReynaGeneral Manager

6/10 Aceptable

Emely

Viajó con su pareja
Le gustó: Personal y atención, servicios
Se hospedó 5 noches en diciembre de 2023
Respuesta de General Manager el 12 dic. 2023
Dear Emely, Thank you for your recent stay at our hotel. We are glad that your stay was good overall, but we apologize that we didn't meet all of your expectations. We appreciate all of the wonderful compliments about our hotel and our staff. We appreciate you taking the time to write about your experience, and we hope to accommodate you again in the future.Clint DukeGeneral Manager

10/10 Excelente

Francisco

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La gente muy amable
Se hospedó 2 noches en enero de 2023
Respuesta de General Manager el 22 ene. 2023
Dear Francisco, Reviews like yours make all of our efforts worthwhile! Our associates work hard to ensure that every guest has an exceptional stay, and we are delighted we exceeded your expectations. We appreciate your business and hope you will be back to see us on your next visit to Nashville. Thank you again, and safe travels!Clint DukeGeneral Manager

10/10 Excelente

Mariana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente!! El staff súper agradable y servicial. El desayuno súper completo y riquísimo. La habitación súper cómoda y limpia. El servicio gratuito de transporte cada 30 minutos a downtown muy bueno y de gran ayuda. Lo súper recomiendo!!
Se hospedó 2 noches en enero de 2023
Respuesta de General Manager el 15 ene. 2023
Dear Mariana, Reviews like yours make all of our efforts worthwhile! Our associates work hard to ensure that every guest has an exceptional stay, and we are delighted we exceeded your expectations. We appreciate your feedback and hope you will be back to see us on your next visit to Nashville. Thank you again, and safe travels!Clint Duke,General Manager

8/10 Bueno

Oswaldo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Camas pequeñas
El pasillo del piso 7 hacia mi habitación olía mucho a humedad, el mobiliario algo antiguo, en caunto a la limpieza y el personal excelente, el aire acondicionado de mi habitación después de la media noche no funcionaba muy bien y mi mayor inconveniente fue el tamaño de las camas que decía en la página que eran Queen size y en realidad el tamaño era más pequeña. Creo que deberían tomar muy en cuenta eso del tamaño de las camas, ya que en otros hoteles ofrecen en su página online el tamaño Queen size, y en realidad son el tamaño que ofrecen, son mucho más grandes que las que tienen ustedes Saludos
Se hospedó 2 noches en septiembre de 2022
Respuesta de Gloria el 7 sept. 2022
Thanks for your feed back.

2/10 Terrible

Erick

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Me cobraron en el hotel otra vez después de haber pagado en línea.
Se hospedó 1 noche en diciembre de 2021
Respuesta de General Manager el 28 dic. 2021
Erick, thank you for posting a review. Please accept our apologies, as we never mean to disappoint our guests in any way. Please feel free to reach out to our front desk for your financial queries, as they will be more than happy to assist you. We are grateful for your patience and would welcome the opportunity to restore a favorable impression of our hotel in the future. Dee Buchanan General Manager

10/10 Excelente

Teresa

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bonita vista a la ciudad
Se hospedó 1 noche en diciembre de 2021
Respuesta de General Manager el 17 dic. 2021
Teresa, we are glad you enjoyed your recent stay at Clarion Hotel Nashville Downtown-Stadium. We are delighted that you had a great stay and are glad to know you enjoyed the beautiful views. We hope to see you again when your travels bring you back into the area. Thank you again for your gracious comments. Bob Handzel General Manager

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nada en especial
Se hospedó 5 noches en junio de 2021
Respuesta de General Manager el 30 jun. 2021
Thank you for choosing Clarion Hotel Nashville Downtown-Stadium! We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Bob Handzel General Manager

10/10 Excelente

LaVonne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very friendly customer oriented staff! Carly at the front counter is so sweet and personable.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear LaVonne, Thank you for choosing Clarion Hotel Nashville Downtown-Stadium for your recent stay. We are pleased to hear about the exceptional service you received from our associates and how they exceeded your expectations. Thank you for your kind remarks about LaVonne; we will enjoy sharing your compliments with them. It was our pleasure accommodating you, and we hope to have you revisit the next time you are in the area.Angel ReynaGeneral Manager

10/10 Excelente

Tyler

Very close to Nissan stadium
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 27 abr. 2024
Dear Tyler, Thank you for being our guest at Clarion Hotel Nashville Downtown-Stadium. We are glad you had a great stay and that our location in proximity to Nissan Stadium added to the enjoyment of your visit. It was our pleasure accommodating you, and we look forward to welcoming you back again.Angel Reyna,General Manager

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 27 abr. 2024
Dear David, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Clarion Hotel Nashville Downtown-Stadium. We look forward to your return and wish you all the best with your future travels.Angel Reyna,General Manager

10/10 Excelente

lise

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Dear Lise, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Clarion Hotel Nashville Downtown-Stadium, and we look forward to welcoming you back soon.Angel ReynaGeneral Manager

10/10 Excelente

lise

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Undergoing Reno’s so some noise. Shuttle to and from downtown was amazing!! Rooms were clean and comfortable but walls a bit thin. We use earplugs so no big deal. Breakfast was included and well stocked
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Dear Lise, Thank you for choosing Clarion Hotel Nashville Downtown-Stadium and sharing your experience. We are glad you liked our well-maintained accommodations and that you enjoyed our breakfast offerings. We are also glad our location perfectly suited your needs and that you appreciated our shuttle service. However, we deeply regret not meeting some of your expectations and have shared your comments appropriately. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Angel ReynaGeneral Manager

10/10 Excelente

Ashley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked how close it was to downtown Nashville and Nissan Stadium. The staff was very friendly and the hotel was very clean. The pool was warm.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 24 abr. 2024
Dear Ashley, It was a pleasure to read your review of Clarion Hotel Nashville Downtown-Stadium. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. We are also happy you loved our ideal location, well-kept property, and pool. Thank you for being our guest, and we look forward to being your hotel of choice when your plans bring you back to the area. Angel Reyna General Manager

8/10 Bueno

Martha, Los Angeles

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is fine, the only problem is they are doing construction inside the hotel, one day our electricity was shut down from 10:00 am to 5:00 pm and if you wanted to go out you had to take the stairs (we were on the 7th floor). Also on our last day there our room was not cleaned, beds not made, used towels still in the bathroom, no clean towels given and also trash not taken out.
Se hospedó 6 noches en abril de 2024
Respuesta de Hotel Management team el 22 abr. 2024
Thank you for your feedback and sincerely apologise for housekeeping not cleaning your room on the last day. That is not like us. Please give us another try in the future and the renovations will be done by Mid May.

10/10 Excelente

Vaughn

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Updated rooms...close to downtown with a free shuttle
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 18 abr. 2024
Dear Vaughn, Thank you for choosing Clarion Hotel Nashville Downtown-Stadium and sharing your experience. We are thrilled to know you were pleased with our ideal location, convenient shuttle service, and modern accommodations. It was a pleasure to host you, and we look forward to your return visit. Angel Reyna,General Manager

4/10 Mediocre

Billy

Viajó en grupo
Le gustó: Limpieza, servicios
No le gustó: Personal y atención
Wake us at 8am each morning for service or remind we have to leave befor 10am
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 18 abr. 2024
Dear Billy, Thank you for taking the time to share your review. We would like to apologize for our associate's oversight during your visit. This incident will be handled appropriately with the relevant parties so we can take the necessary action to ensure it is not repeated. We are grateful for your patience regarding this matter, and we hope you will return as we would like to provide you with the seamless stay you deserve every time you are our guest.Angel ReynaGeneral Manager

10/10 Excelente

Joseph F

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Angel Reyna General Manager el 14 abr. 2024
Dear Joseph, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Clarion Hotel Nashville Downtown-Stadium. We look forward to your return and wish you all the best with your future travels.Angel ReynaGeneral Manager

6/10 Aceptable

Larry, Greeneville

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
For the price it was disappointing. $150.00 security deposit and $21.75 to park was a little excessive.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 13 abr. 2024
Dear Larry, Thank you for the feedback. We regret your dissatisfaction with our incidental charges and your disappointment with our parking charges. We strive to provide competitive pricing for this service, and these fees are transparently displayed on our website, allowing guests to have this information prior to making a reservation. Thank you again.Angel ReynaGeneral Manager

8/10 Bueno

Terrell

Viajó con su familia y niños pequeños, Viajó con su familia
Should not be advertised as downtown.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 9 abr. 2024
Dear Terrell, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. However, we regret your disappointment with the location. We have noted your suggestions, and we will share them appropriately. It was our pleasure hosting you at Clarion Hotel Nashville Downtown-Stadium; we hope to see you again soon. Angel Reyna,General Manager

10/10 Excelente

Ryan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always a nice place to stay
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Ryan, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Clarion Hotel Nashville Downtown-Stadium. We look forward to welcoming you back on your next visit!Angel Reyna,General Manager

6/10 Aceptable

Jamie

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
It’s not a bad hotel, but there is so much construction that the lobby/dining areas look dirty and are noisy. Current construction was not listed on the website. The pool also was not accessible due to the Health Department Codes. This was not listed in the website and was never once told to us by staff at check in. One of the reasons why we booked this hotel was for the pool. Staff is not overly friendly and isn’t very helpful. They told me I couldn’t use cash to pay for a $20 parking pass for their facility. Instead they want to charge it to my card even though I have already paid for the booking before traveling here. Very disappointed in not a whole lot being around the hotel except for warehouse buildings and scummy abandoned parking lots.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Jamie, Thank you for being our guest and sharing your experience. We are sorry for the inconvenience you encountered due to our ongoing remodel and that you were not aware of it before arrival. We understand your frustration and are grateful for your patience. We will share your comments appropriately. We also regret you were not able to take advantage of our indoor pool. We appreciate each of your remarks, and we indeed take your comments to heart. Furthermore, we apologize for the concern you had with our service. Your feedback is important to us, and we will use it to improve our services going forward. We hope you will allow us a second chance to restore your confidence in us.Angel ReynaGeneral Manager

6/10 Aceptable

Jacquelyn

Viajó con su pareja
No le gustó: Servicios
The property was being renovated during our stay, which was fine. The supervisor for housekeeping on the 8th floor ent above and beyond to make sure we were comfortable. The shuttle driver was wonderful! However, the dust in the room aggravated my husbands’ allergies. The room we were in hadn’t been renovated yet, and there was electrical tape holding the cord to the air conditioner together. Finally, we had to cancel our third night due to a family emergency. The clerk at the front desk assured us that he would approve a refund of that night through Expedia. However, he didn't respond to Expedia for several days then didn’t approve our refund. This was very disappointing.
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Jacquelyn, Thank you for taking the time to review your stay with us. We apologize for the concern you had with your room and the inconvenience this caused you. We appreciate you bringing this to our attention and will evaluate the instances you mentioned, as we are committed to offering exceptional service for our guests. We regret that you had to leave us earlier than expected due to a family emergency and the billing-related issue that you are having. We are also sorry for unsuccessfully addressing this concern in a timely manner. We will share your comments appropriately. That said, we are glad you liked our overall service. Thank you again for your time and consideration. Angel ReynaGeneral Manager

4/10 Mediocre

Bri

Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was clean aside from construction debris. However, we were traveling with a 6 year old. Our intentions were to hit Broadway early day and spend time at the pool for the kid. There was absolutely no communication about pool closures. The option was to shuttle to a motel pool (gross) and then shuttle back. The shuttles never came when requested and we ended up having to pay for a 'Lyft'. The pool situation was a complete deal breaker for my family. Aside from that, management acted like everything was a joke when complaints were made, there was no hot water and the breakfast sucked. I would like to leave a raving review for our bartender Jordan. He was the best part of our stay. I would not recommend this hotel nor would I return. It is close to the strip and well priced but to not have a pool with a bad backup plan is not ok. There were many families who had the same intentions that shared the same frustration with us. In fact, many times the manager prioritized Broadway shuttles over pool shuttles.
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Bri, Thank you for taking the time to share your comments. We sincerely regret that your experience with us was overshadowed due to the concerns you had with not being able to visit our indoor pool. Please accept our sincere apologies for this disappointment. We are also sorry for the dissatisfaction you had with the shuttle service. We will be sharing your feedback with the shuttle service provider to ensure they are more consistent with our guests' travel needs. Furthermore, we apologize for the lack of hot water during your stay and the problem you had with our breakfast offerings. We value your feedback as it helps us know how we can improve our guest experience. On a positive note, we are happy you liked the great service you received from Jordon and will share your kind remarks. We hope you will reconsider us to welcome you back for the flawless experience you deserve. Angel ReynaGeneral Manager

2/10 Terrible

Alexander

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pool was out, not the end of the world, but when presented with an option they decided to choose complete lack of customer service. I’m not one to bicker, but avoid the place like the plague, or call ahead to ask about noisy building construction, or if the pool is even open. Also, they don’t mention the 20$ charge for parking. Could have gone anywhere else and should have. Paper thin blankets, noisy thin walls, tv didn’t work. Complete dump. Avoid avoid avoid!
Respuesta de General Manager el 5 abr. 2024
Dear Alexander, Thank you for staying with us and for your candid review. We apologize you were not able to take advantage of our pool. We understand your disappointment and will address your remarks with the appropriate individuals, as we always look for ways to improve. We are also sorry for the noise issues you endured and for the concerns you had with our amenities. We value your comments and will share them with our team. Furthermore, we have taken note of your feedback regarding our parking fees. We hope you will consider giving us a second chance the next time you are in the area. Angel Reyna General Manager

8/10 Bueno

Yuhauntus

Viajó en grupo
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Property is under renovation. No restaurant, no pool, no free property parking. I expected more for wha.t it cost to stay at this hotel
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 5 abr. 2024
Dear Yuhauntus, Thank you for choosing Clarion Hotel Nashville Downtown-Stadium and sharing your experience. Please accept our sincere apologies for the concerns you had during your time with us. We strive to offer outstanding hospitality to each and every guest; therefore, we are disappointed that we did not meet these expectations during your stay. We are also sorry for the concern you had due to the lack of amenities, and we will discuss it appropriately to see where to improve. Furthermore, we regret your disappointment with our parking charges. Our fees are listed on our website, and we apologize if this was not communicated to you adequately. We are grateful for your patience, and we hope you will give us another chance to make a better impression.Angel Reyna,General Manager

8/10 Bueno

Patricia

Viajó con su familia
Le gustó: Limpieza, personal y atención
The pool is not open due to construction. The fitness equipment was broken.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 2 abr. 2024
Dear Patricia, Thank you for choosing Clarion Hotel Nashville Downtown-Stadium and for your kind rating. We are pleased to know that you loved many aspects of your time and had a comfortable stay. Having said that, we have taken additional note of your feedback regarding the amenities as we always strive to improve our guest experience. We hope to have another opportunity to host you in the future.Angel Reyna,General Manager

6/10 Aceptable

Bridget

Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager el 21 abr. 2024
Dear Bridget, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Angel Reyna,General Manager

10/10 Excelente

Brenda

Great stay. Shuttle to Broadway convenient.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 30 mar. 2024
Dear Brenda, Thank you for choosing Clarion Hotel Nashville Downtown-Stadium and sharing your experience. We are glad our location perfectly suited your needs and that you appreciated our shuttle service. Reviews such as yours mean a lot! Thank you once more; we look forward to welcoming you back again.Angel ReynaGeneral Manager

2/10 Terrible

Tanya

Viajó por negocios, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios
We picked this hotel for the restaurant and pool and were never informed that there was renovations being done on both. We waited the first evening for well over an hour to get something to eat from the bar. There is no where close by to get food as well. Really really unimpressed.
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager el 30 mar. 2024
Dear Tanya, Thank you for taking the time to evaluate our hotel. We are genuinely sorry for the inconvenience you experienced due to our ongoing remodel and that you were not able to take advantage of our amenities. We also sincerely apologize for the wait you experienced with your meal. We are grateful for your patience and also for this valuable feedback as we continually strive to improve our services. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Angel ReynaGeneral Manager

6/10 Aceptable

james

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is great hotel but for a family if you dont have a car to get around it further out bjt close to the airport. No food located around the area, have to order in. The shower pressure was very low, other than that the hotel was nice
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 27 mar. 2024
Dear James, Thank you for the feedback. While we are glad you enjoyed some aspects of your visit, we sincerely apologize for the inconvenience you experienced due to the low water pressure in your shower during your stay. Your comfort is important to us, and we are actively addressing this issue to ensure a more satisfying experience for all our guests. Furthermore, we regret your dissatisfaction with our location. Thank you again; we hope to welcome you back in the future.Angel ReynaGeneral Manager

10/10 Excelente

Eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
China made my checkin experience a pleasure, thank you!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 28 mar. 2024
Dear Eric, Thank you for your kind words! We are delighted to hear that you had such a positive experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Clarion Hotel Nashville Downtown-Stadium.Angel ReynaGeneral Manager

8/10 Bueno

Patty, Owatonna

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
There was construction going on, but our rooms were very nice and clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 25 mar. 2024
Dear Patty, Thank you for staying with us at Clarion Hotel Nashville Downtown Stadium and for your candid review. Thank you for letting us know that, overall, you were pleased with our fresh accommodations. We have also noted your additional comments. We are very excited about the outcome of our modernization and hope you will stay with us again to experience the final results. We appreciate your business and look forward to welcoming you back to our updated hotel.Angel ReynaGeneral Manager

10/10 Excelente

Aglika

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 26 mar. 2024
Dear Aglika, It was a pleasure receiving your fantastic rating for Clarion Hotel Nashville Downtown-Stadium. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.Angel ReynaGeneral Manager

8/10 Bueno

Randi Leigh

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención
The pool was under construction that wasn’t mentioned on the site when booked. One of the shuttle drivers was less than accommodating
Se hospedó 5 noches en marzo de 2024
Respuesta de Hotel Management el 22 mar. 2024
Thank you for your feedback. Our pool was closed down for only for 3 weeks and will be open in another week. It completely upgraded and guest will love it.

4/10 Mediocre

Barbara

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
For the price paid is ridiculous as they are under construction of remodeling and pool closed. The indoor pool was one of the main reasons we picked this hotel. Sound of construction and having to use a sister property for a pool was inconvenient and inconsiderate. Never mentioned on Expedia!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Management Team el 22 mar. 2024
Thank you for you feedback and we are close to finishing and upgrading the hotel to a full service Holiday Inn with a 6.5 million renovation. We appreciate your feedback. Thank you

8/10 Bueno

Sean

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager el 16 mar. 2024
Dear Sean, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Clarion Hotel Nashville Downtown-Stadium. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Angel Reyna,General Manager

8/10 Bueno

Gail

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 14 mar. 2024
Dear Gail, Thank you for the generous rating of Clarion Hotel Nashville Downtown-Stadium. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to our area.Angel ReynaGeneral Manager

8/10 Bueno

Susan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
friendly and helpful staff Shuttle bus made visiting downtown Nashville convenient and affordable . Mandated hotel parking fee reasonable compared to hotels closer in to DT
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 12 mar. 2024
Dear Susan, Thank you for choosing Clarion Hotel Nashville Downtown-Stadium and sharing your feedback. Your satisfaction is our top priority, and we are delighted to hear that you enjoyed our impeccable service and shuttle ride. We appreciate your understanding and look forward to welcoming you back the next time you are in the area.Angel Reyna,General Manager

10/10 Excelente

Jarquez

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great experience, very nice place and room!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 9 mar. 2024
Dear Jarquez, Thank you for choosing Clarion Hotel Nashville Downtown-Stadium and sharing your feedback. We are glad we exceeded your expectations and that you enjoyed our fresh, comfortable accommodations. It was a pleasure having you at Clarion Hotel Nashville Downtown-Stadium; we look forward to welcoming you again soon.Angel Reyna,General Manager

8/10 Bueno

Vanessa

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Unable to walk around the hotel area
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager el 6 mar. 2024
Dear Vanessa, Thank you fos staying at Clarion Hotel Nashville Downtown-Stadium. We are happy to see your nice rating. However, we are regret knowing you not pleased with the atmosphere outside our property. We value your patience in this matter. We hope to have the opportunity to welcome you back, continuing to provide the hospitality our guests expect and deserve.Angel ReynaGeneral Manager

6/10 Aceptable

Dale

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Shuttle to downtown Nashville worked out nice. The property was undergoing a remodel which we could hear a little in the morning also the indoor pool was closed. The hotel puts on a good breakfast.
Se hospedó 3 noches en febrero de 2024
Respuesta de General Manager el 5 mar. 2024
Dear Dale, Thank you for taking the time to leave your feedback and your positive comments regarding our convenient shuttle service and delicious breakfast. We take pride in providing exceptional experience; therefore, we apologize for the oversights on our part. This will be addressed appropriately, and we look forward to another opportunity to provide you with a much-improved visit. Thank you again, and safe travels.Angel ReynaGeneral Manager

10/10 Excelente

Keshara

Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 22 mar. 2024
Thank you so much for your positive feedback. And we are just getting better with a 6.5 million renovations.

8/10 Bueno

sheila

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Clean room, comfortable bed. We didn’t have hot water which was disappointing.Staff was very nice. The shuttle to downtown is convenient. Not sure why they charge for parking there. The area around hotel is aweful. We left before we could eat breakfast.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 1 mar. 2024
Dear Sheila, Thank you for choosing Clarion Hotel Nashville Downtown-Stadium and for your nice rating. We are delighted to read that you loved our spotless and relaxing accommodations and took advantage of our shuttle services. However, we are sorry for not meeting some of your expectations and the inconvenience caused due to the lack of hot water during your stay. We have shared your comments with the suitable team to ensure a much better guest experience moving forward. We are grateful for your patience and hope to have another opportunity to provide you with a much-improved visit. Thank you again, and safe travels.Angel Reyna,General Manager

10/10 Excelente

Alicia

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel was very clean even though they had construction going on. We loved the free hotel shuttle to Broadway and really appreciated Kevin and all he did for us! Enjoyed the bartender too! Thank you , we will be back!!
Se hospedó 4 noches en febrero de 2024
Respuesta de Angel Reyna el 28 feb. 2024
Dear Alicia,Thank you for taking the time to write a review of your recent stay. I am pleased to know that we were able to meet your expectations when it comes to providing comfortable and friendly accommodations. Your kind comments are highly appreciated. Let us assure you that we will continuously strive for improvement to make your future stays even better.Sincerely,Angel Reyna

10/10 Excelente

Walter

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en febrero de 2024
Respuesta de General Manager el 29 feb. 2024
Dear Walter, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Clarion Hotel Nashville Downtown-Stadium. We look forward to your return and wish you all the best with your future travels.Angel Reyna,General Manager

10/10 Excelente

Vicky

Viajó con su pareja
Le gustó: Servicios
Staff was very friendly and accommodating. There was construction going on which they apologized for, but it didn’t affect our stay. The free shuttle service to downtown Nashville was a huge asset.
Se hospedó 2 noches en febrero de 2024
Respuesta de Angel Reyna el 28 feb. 2024
Dear Vicky,We're thrilled to receive your five-star review and hear about are friendly and the positive impact on your stay. It's fantastic that our newly renovated rooms were a hit with your family, and we're especially proud of our team for their exceptional service in extending your visit. Your appreciation means the world to us, and we can't wait to welcome you and your family back to for another memorable experience.Sincerely,Angel Reyna

10/10 Excelente

Teena

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay in newly remodeled Clarion. Loved the breakfast and shuttle service to and from Broadway! Very friendly staff. Clean property. We felt safe staying here. Will definitely stay there again.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 26 feb. 2024
Dear Teena, Thank you for your kind words about our hotel and for recommending us. We are glad we exceeded your expectations and that you enjoyed our fresh, comfortable accommodations. It is also nice to see this type of recognition for our staff, and we will be sure to share this lovely feedback with them. Furthermore, we appreciate your comments about our breakfast and shuttle service. It was a pleasure having you at Clarion Hotel Nashville Downtown-Stadium; we look forward to welcoming you again soon.Angel ReynaGeneral Manager

10/10 Excelente

Jennifer

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 26 feb. 2024
Dear Jennifer, Thank you very much for your recent stay at the Clarion Hotel Nashville Downtown-Stadium. It is always great to learn that a guest has thoroughly enjoyed their time with us. We work hard to provide an outstanding experience; therefore, we appreciate you letting us know we are doing just that. Thank you once more for being our guest, and we look forward to your return the next time you are in town. Angel ReynaGeneral Manager