About our stay…
We really enjoyed our stay at Southside Manor. The unit was spacious, comfortable, and clean. Central heating and air conditioning work well. It has updated appliances with a spacious kitchen and living room area. The beds we slept in (queen and king) were very comfortable. The rooftop space is awesome, and the propane fireplace was really nice on those cool nights. However, some of the rooftop furniture is quite worn, a bit uncomfortable, and in need of replacement (as of 4/2/2023), they could also use more furniture for larger parties (we were only a party of 4). There is a great view of the city scape from both the rooftop and the living room.
The house is in a quiet, safe neighborhood, a good location if you want to be away from the high traffic of lower Broadway. We are walkers, so it worked well for us. It is just a short walk to Gulch, which has shopping, and restaurants, and we also walked to lower Broadway which is about a mile and a half. There is a liquor store (Frugal MacDoogal) just a short walk (or uber) away. Grocery stores are about 2 miles away so we took an Uber to Publix and back.
About the communications…
This unit is managed by Vacasa property management. It was our first time renting from Vacasa and the effectiveness of the communications were mixed. We had a maintenance issue after we arrived, and in that instance, Vacasa was very good and quick at getting a local service provider to resolve the issue – just know that you need to call, they are not quick to respond to email.
In another case, we arrived on a Tuesday, the house was not rented or occupied on Monday, but despite multiple requests via phone, text, and via the app, Vacasa was not able to provide us with an early check-in or even the ability to store our luggage for the day, a bit of a disappointment since our flight landed at 7am. From what I got out of all my communications with them, they are not set up well to offer this benefit to their renters, and when needed, renting directly from a property owner would be a better way to go.