Restaurante

Opiniones sobre AC Hotel by Marriott Nashville Brentwood

2.5 out of 5
AC Hotel by Marriott Nashville Brentwood
5007 MARYLAND WAY, Brentwood, TN

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 71 de 93 opiniones" "
Evaluación: 8 - Bueno. 12 de 93 opiniones" "
Evaluación: 6 - Aceptable. 5 de 93 opiniones" "
Evaluación: 4 - Mediocre. 4 de 93 opiniones" "
Evaluación: 2 - Terrible. 1 de 93 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

8,8/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Hojeen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient & very clean, comfortable room.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Randi

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
.

10/10 Excelente

Michael Anthony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Toni

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Stephanie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
The staff were great and customer service was excellent. I had an issue with the bedding being dirty and there was no hand soap so we had to go out after driving in and buy it.
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Kim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very comfortable stay.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Channing, Madison

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Will stay again. Very clean, easy to check in
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Destiny

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Steve

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean. Easily accessible from the main thoroughfare.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Rhonda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My only complaint is that check in was at a certain time and our room was not ready. We had to wait an additional 30-45 minutes.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Katrina, Plano

Se hospedó 4 noches en septiembre de 2023

4/10 Mediocre

JOAQUIN

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Limpieza, personal y atención
Dissapointing
The Hotel es good, room ok, but no housekiping for us during our stay! We asked for the service ( included in the rate ) but they said to us that they were very sorry and gave us a couple of fresh towels. It is dissapointing paying for a service and not recieving it.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Christopher

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The best stay…
Our family was pleased with this hotel stay and the room was so nice and cozy. The room used all the space well. Overall, it was wonderful!
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good for overnight travel with the dog
Clean and modern. Nice safe area for overnight travel
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Daniel

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Rick

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel!
Nice, clean, quiet, and comfortable -- a good place to stay if you need to be south of Nashville.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Jason

Se hospedó 4 noches en junio de 2023

10/10 Excelente

Briana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Leslie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en junio de 2023
Respuesta de Assistant General Manager el 9 jun. 2023
Leslie,Thank you for taking the time to review our property. We are happy to see you are pleased with your stay. We will be sharing your response with the team as a way to celebrate.

10/10 Excelente

Robin, Austin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great property and location!
Se hospedó 1 noche en mayo de 2023
Respuesta de Assistant General Manager el 9 jun. 2023
Robin,Thank you for taking the time to review our property. We are happy to see you are pleased with your stay. We will be sharing your response with the team as a way to celebrate.

10/10 Excelente

Michelle, Fort Knox

Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Erin

Viajó con su familia
Se hospedó 1 noche en mayo de 2023
Respuesta de Assistant General Manager el 9 jun. 2023
Erin,Thank you for taking the time to review our property. We are sad to see that you were less then pleased with your stay. Please feel free to reach out to management to discuss any issues that occurred during your stay.

10/10 Excelente

Fernando

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good experience overall…
The overall experience was 8/10 Location 9/10 Cleanliness 9/10 Comfort 8/10 I would say this is a typical business hotel
Se hospedó 1 noche en mayo de 2023
Respuesta de Assistant General Manager el 9 jun. 2023
Fernando,Thank you for taking the time to review our property. We are happy to see you are pleased with your stay. We will be sharing your response with the team as a way to celebrate.

10/10 Excelente

Rondesha

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2023
Respuesta de Assistant General Manager el 9 jun. 2023
Rondesha,Thank you for taking the time to review our property. We are happy to see you are pleased with your stay. We will be sharing your response with the team as a way to celebrate.

10/10 Excelente

Barry

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2023
Respuesta de Tyler W el 23 mar. 2023
Hello Barry, we are happy that you have enjoyed your stay with us, and we hope you choose to come stay with us again on your next visit!

10/10 Excelente

Kimberly

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I had a great stay at this hotel. I stayed a total of 3 nights and everything was great from the front desk to house keeping! I would definitely stay again!
Se hospedó 3 noches en marzo de 2023
Respuesta de Tyler W el 15 mar. 2023
Hello Kimberly, we are happy to have had you stay with us, and feel proud we were able to provide you with a great stay. Thank you for the great review, and we hope you come back to stay with us again!

10/10 Excelente

Jeff

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Customer Service oriented!!! Very clean
Se hospedó 1 noche en febrero de 2023
Respuesta de Denis H el 7 mar. 2023
Jeff, I am thrilled to hear that our team was able to give the customer service that Marriott hotels strives to deliver.

10/10 Excelente

Marsha

Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The property was amazing! Clean and comfortable!
Se hospedó 1 noche en febrero de 2023
Respuesta de Denis H el 7 mar. 2023
Marsha, I am so happy to hear that you enjoyed your time with us. We pride ourselves on the cleanliness of our property, and are so thrilled that you were comfortable in the space.

6/10 Aceptable

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2023
Respuesta de Denis H el 7 mar. 2023
Anonymous, We are terribly sorry that you had a less than acceptable experience while staying at our property. We will address any concerns that may have occurred during your stay and make the necessary corrections.

10/10 Excelente

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was very clean, modern & well taken care of. The free parking was generous and convenient, which is unusual in the Nashville metro area. The lobyy bar and 4th floor bar were extremely nice.
Se hospedó 1 noche en enero de 2023
Respuesta de Denis H el 26 ene. 2023
David, Thank you for taking the time to provide us with great feedback regarding your stay with us. I was thrilled to read that you enjoyed our location and the amenities offered in our Bars and complimentary parking.

2/10 Terrible

Derrick

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2023
Respuesta de Denis el 26 ene. 2023
Derrick, Thank you for providing feedback regarding your recent stay with us. We are terribly sorry that you were unhappy with your stay and I will be researching what issues you may have faced so that we can correct them going forward.

10/10 Excelente

Nikki

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Simple to get to, great service and staff, room was clean and beautiful!
Respuesta de Denis el 12 ene. 2023
Michael, Thank you for providing this great feedback about your time at our property. We are so thrilled that you enjoyed your time with us and that the staff was able to provide such excellent service to you.

10/10 Excelente

Kirsten

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pit Stop while traveling
Property is really nice. Our room was clean, comfortable and is a nice size. Bathroom is good size with large walk in shower. The staff is amazing…all very helpful and friendly. The breakfast is expensive but there are several great dine out options nearby. I would definitely recommend this property.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Denis el 12 ene. 2023
Kirsten, Thank you so much for letting us know how much you enjoyed your stay with us just before Christmas. I am so glad to hear that you enjoyed your time at the property and that the team was able to make you feel welcome and comfortable while we hosted you.

8/10 Bueno

Brian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
the in room bench for luggage or sitting was not safe for sitting. Not properly affixed to wall. If you try to sit it will fall over. room 108
Se hospedó 2 noches en diciembre de 2022
Respuesta de Denis Higgins el 22 dic. 2022
Brian, I am terribly sorry to hear that the condition of your room was not up to our standards. I will have our maintenance team look into the issues you had with the bench in your room.

10/10 Excelente

Lloyd

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2022
Respuesta de Denis el 8 dic. 2022
Lloyd, Thank you for taking the time to provide feedback about your recent time at our property. We are all thrilled to hear that you enjoyed your time with us and hope to see you again when your travels bring you back to Brentwood.

10/10 Excelente

Rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2022
Respuesta de Denis el 15 nov. 2022
Rachel, Thank you for providing feedback regarding your recent stay with us. We are thrilled that you enjoyed your time at our property.

8/10 Bueno

Eddie

Se hospedó 2 noches en octubre de 2022

10/10 Excelente

Yeine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cozy, clean, good area
Se hospedó 3 noches en octubre de 2022
Respuesta de Denis Higgins el 15 nov. 2022
Yeine, Thank you for taking the time to let us know about your positive experience at our property. We are so thrilled that you found the property comfortable and clean.

8/10 Bueno

Diane

Se hospedó 2 noches en octubre de 2022

4/10 Mediocre

Heather

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza
Last time we stayed the hotel was immaculate, this time the floors were sticky, hotel is already showing signs it is less taken care of. It’s a beautiful property, but not as much care. Also, hotel went in and made beds even when we had the sign saying no maid service on the door. Which is bothersome to me. They didn’t clean, just made the beds. Seemed odd.
Se hospedó 3 noches en octubre de 2022
Respuesta de Denis el 15 nov. 2022
Heather, We are sorry that you found your recent stay with us less that adequate. We have been researching an ongoing solutions to the issues you faced. I will address your comments about the Housekeeping team immediately as they should not have entered the room if you had your "Do Not Disturb" on the door handle.

10/10 Excelente

Cortney

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Kimberly

Se hospedó 4 noches en septiembre de 2022

4/10 Mediocre

Sharon, San Antonio

Viajó por negocios
Le gustó: Limpieza, personal y atención
The room itself was nice and clean. The conditioner bottle was empty and no body soap. The breakfast consisted of a small charcuterie, toast and croissant. You can request eggs. Fine if it was included in the price of the room but at an additional charge of $14, it was ridiculous.
Se hospedó 2 noches en agosto de 2022
Respuesta de Denis Higgins el 14 sept. 2022
Sharon, Thank you for taking the time to provide your honest feedback regarding your stay. I am terribly sorry to hear that you did not enjoy the breakfast offering at our property. We do our best to provide the highest level of product to match the price point for our breakfast. I am happy to hear that you enjoyed your room overall and will discuss the empty conditioner bottle with our Housekeeping leadership.

10/10 Excelente

Nancy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service and location, loved our stay!
Se hospedó 1 noche en julio de 2022
Respuesta de Denis HIggins el 29 ago. 2022
Nancy, Thank you for taking the time to let us know about your stay. I will be sure to let the staff know how much you enjoyed your time with us and that they provided you with great service.

6/10 Aceptable

Laurence

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The properties in a place with plenty of eating places that would be considered junk food. Not a single place with a restaurant that has a table-cloth or fabric napkin. A few garment stores that keeps you wondering who would wear such stuff. All streets and stores are well kept, maintained, clean and organized.
Se hospedó 4 noches en agosto de 2022
Respuesta de Denis el 25 ago. 2022
Laurence, Thank you for taking the time to provide feedback about your experience staying with us. We are sorry that you did not enjoy the area around the hotel. We will look into creating a list of higher level restaurants in the area to provide to our guest based on your feedback.

10/10 Excelente

Heather

Le gustó: Limpieza, personal y atención
Beautiful hotel, very helpful and courteous staff. Love it is dog friendly! Great location for dinner close by.
Se hospedó 2 noches en agosto de 2022
Respuesta de Denis Higgins el 29 ago. 2022
Heather, I am thrilled to hear that our property was everything you were looking for when traveling to Brentwood. We do our best to ensure that all of our guests feel welcome, as well as their pets, and are glad that we could make your time hear great.

10/10 Excelente

Charles

Se hospedó 3 noches en agosto de 2022
Respuesta de Denis el 25 ago. 2022
Charles, Thank you for letting us know how much you enjoyed your recent stay with us. We know your time is valuable and these reviews always help us to know we are on track in providing the best service we can.