Servicio de la propiedad

Opiniones sobre Sentral Sobro

4 out of 5
Sentral Sobro
516 Lea Avenue, Nashville, TN

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 575 de 906 opiniones" "
Evaluación: 8 - Bueno. 186 de 906 opiniones" "
Evaluación: 6 - Aceptable. 75 de 906 opiniones" "
Evaluación: 4 - Mediocre. 27 de 906 opiniones" "
Evaluación: 2 - Terrible. 43 de 906 opiniones" "

9,4/10

Limpieza

9,6/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carlos

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was very nice and affortable.
Se hospedó 2 noches en abril de 2024
Respuesta de Dieter el 4 abr. 2024
Thank you for your great review. Please visit us again soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 5 noches en noviembre de 2023
Respuesta de Dieter el 14 nov. 2023
Thank you for your great review. Please visit us again soon!

10/10 Excelente

Adrian

Se hospedó 1 noche en julio de 2023
Respuesta de Ruan el 16 ago. 2023
Thank you for your great review, we hope to welcome you back soon.

10/10 Excelente

Ender

Se hospedó 1 noche en mayo de 2023
Respuesta de Natasha el 16 jun. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Carlos

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excelente
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Carlos

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
En general exelente todo, limpio, agradable, cómodo, espectacular.
Se hospedó 1 noche en marzo de 2023
Respuesta de Natasha el 24 mar. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Regina

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The apartment was modern and comfortable and the property had excellent amenities. The only thing lacking was a hot tub, but the fire bowl made up for it. This is a great place particularly for young adults. The entry instructions were clear, but we struggled with getting the key fob for the room and using the App for the garage. Fortunately, there were helpful people there who assisted us. We were disappointed to be staying only one night. We would definitely make this property our home base if we were staying longer.
Se hospedó 1 noche en mayo de 2024
Respuesta de Ruan el 15 may. 2024
Thank you for your great review.

10/10 Excelente

Rebecca

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location for the event we were going to at Bridgestone arena. Parking under the building was super easy and the apartment was clean and comfortable. Would definitely stay here again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Lavanya el 15 may. 2024
Thank you for the great review. We hope to welcome you back in the future.

4/10 Mediocre

Natasha, Shafter

Viajó con su pareja
Le gustó: Servicios
No le gustó: Estado de la propiedad e instalaciones
I would not stay here again. The staff was incredibly unhelpful, choosing to stay on their phones rather than helping guests. When I did get someone to answer questions, she was incredibly condescending. Parking was nightmare trying to figure out. The apartment smelled terrible when we first arrived - thw freezer eas left open so the fridge was not cold. The room itself had barely anything in it and what was in it was scarce at best. The two saving graces to this place were the location to downtown - easily walkable and did not feel unsafe and the pool was awesome. Save from that, the general chatter of the guest matched our confusion, trying to navigate the property and get help. Would recommend that you choose somewhere else if you can.
Se hospedó 3 noches en mayo de 2024
Respuesta de Ruan el 14 may. 2024
Thank you for your review. We will be addressing your concerns.

8/10 Bueno

Margaret

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
1) Needs clearer signage on the gate leading to the Sentral parking area 2) TV in the bedrooms would be nice. 3) Staff was very helpful
Se hospedó 4 noches en mayo de 2024
Respuesta de Lavanya el 14 may. 2024
Thank you for the review. We apologize for the inconvenience. We hope to welcome you back in the future.

8/10 Bueno

Manuel

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very well organized. Check in and check out were simple and well communicated. We booked the unit a couple of months before our travel date and noticed the rates dropped significantly as our date approached. Cannot be happy about that. Don't have anything negative to add besides that. Photos are representative of the property.
Se hospedó 3 noches en mayo de 2024
Respuesta de Lavanya el 14 may. 2024
Thank you for the review. We hope to welcome you back in the future.

10/10 Excelente

Daniel David

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great property, especially for an extended stay. Clean room and great pool area. Easy walk down to broadway.
Se hospedó 3 noches en mayo de 2024
Respuesta de Lavanya el 14 may. 2024
Thank you for the review. We hope to welcome you back in the future.

10/10 Excelente

CHRISTOPHER

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
A bit rough
Se hospedó 1 noche en mayo de 2024
Respuesta de Zandre el 12 may. 2024
Thank you for the great review. We hope to welcome you back in the future.

8/10 Bueno

Maxime

Le gustó: Limpieza, estado de la propiedad e instalaciones
Overall the room was perfect and the spot close to downtown. But the check In systeme and the processus for the parking was very complecate be prepare
Se hospedó 3 noches en mayo de 2024
Respuesta de Natasha el 12 may. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

James

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Property secure and clean. Very easy walk to Broadway, 5-10 mins depending on your pace. ;) Parking in garage is extra three Hamilton but easy to set up and manage through the app. We parked and walked during our stay just due to close proximity to all the attractions, bars and dining.
Se hospedó 1 noche en mayo de 2024
Respuesta de Lavanya el 11 may. 2024
Thank you for the great review. We hope to welcome you back in the future.

10/10 Excelente

Brandie

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property was very nice. It’s a 10 minute walk to Broadway and a 20 minutes walk to Nissan Stadium. There is a nice gym on-site. I would definitely stay here again!
Se hospedó 3 noches en mayo de 2024
Respuesta de Dieter el 10 may. 2024
Thank you for your great review. Please visit us again soon!

10/10 Excelente

Isabelle

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en mayo de 2024
Respuesta de Lavanya el 11 may. 2024
Thank you for the review. We hope to welcome you back in the future.

10/10 Excelente

Michael

Le gustó: Limpieza, estado de la propiedad e instalaciones
Clean and quiet
Se hospedó 3 noches en mayo de 2024
Respuesta de Ruan el 9 may. 2024
Thank you for your review.

10/10 Excelente

Shane

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Entry and exit were simple and made easier by concierge that communicated extremely well. We had no noise, construction or otherwise. This place is awesome and we will definitely be back. Super close to Broadway, shopping, sports and downtown. I highly recommend and cant wait ti go back to Smashville.
Se hospedó 2 noches en abril de 2024
Respuesta de Zandre el 5 may. 2024
Thank you for your great review. Please visit us again soon!

10/10 Excelente

Danielle

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Super easy check in ! Walking distance to broadway and nissian stadium as well as other cute places to eat that were more mellow for breakfast/lunch and sweet set up in our room. Would definitely stay here next visit!
Se hospedó 3 noches en abril de 2024
Respuesta de Ruan el 3 may. 2024
Thank you for your great review.

10/10 Excelente

jay

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Clean apartment, easy key pickup and return, friendly front desk help
Se hospedó 4 noches en abril de 2024
Respuesta de Ruan el 3 may. 2024
Thank you for your great review.

8/10 Bueno

Heather

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Place was clean and well kept. We rented two units and one of the units only had one key fob and was difficult to open. The neighbor across the hall (probably irritated by the noise of us trying to open the door, no blame of his) opened the door and gave us instructions on opening the door. The door into p3 didn’t work and it was not posted. We saw multiple groups trying to gain access as well and were frustrated. Otherwise it was a nice place to stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Natasha el 2 may. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Kylan

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Natasha el 2 may. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Derek

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful place and 6 minute walk to music hall of fame
Se hospedó 4 noches en abril de 2024
Respuesta de Zandre el 1 may. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Aaron

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
The property was great, except our room had a terrible mildew smell. Great location, walkable to everything, nice rooftop pool. The place was fantastic except for that one small thing.
Se hospedó 3 noches en abril de 2024
Respuesta de Zandre el 1 may. 2024
Thank you for the review. We apologize for the inconvenience

8/10 Bueno

Mia

Le gustó: Limpieza, estado de la propiedad e instalaciones
Friendly staff! Nobody told me the door doesn’t automatically lock… you have to use the faub to lock it every time. It is on the noisy side, I was jump scared by the sound of others opening and closing their window cover because it sounded like mine was the one opening/closing. Trash was in the halls for the entirety of my stay. The window cover is light so the room never gets dark enough to comfortably sleep during the day. The parking/key situation was confusing at first, but once you get the hang of it it was cool. No tv in the bedroom. Overall I didn’t mind this place, but I don’t think I’d stay here again.
Se hospedó 4 noches en abril de 2024
Respuesta de Zandre el 2 may. 2024
Thank you for your feedback. We will be addressing your concerns.

10/10 Excelente

Camila

Le gustó: Limpieza, estado de la propiedad e instalaciones
Great
Se hospedó 2 noches en abril de 2024
Respuesta de Dieter el 30 abr. 2024
Thank you for your great review. Please visit us again soon!

10/10 Excelente

Dolores Ann

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
We loved our stay and were very happy with location. We found it quite noisy as we backed on the lane where trucks came and emptied dumpsters before 7 am, as well as the very near and busy fire department. Guess that’s downtown living! The property is clean and well run. Instructions for check in and check out were very good. Would definitely make a second stay.
Se hospedó 5 noches en abril de 2024
Respuesta de Zandre el 30 abr. 2024
Thank you for the review. We apologize for the inconvenience.

10/10 Excelente

Cara Mia

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Zandre el 30 abr. 2024
Thank you for the review. We hope to welcome you back in the future.

10/10 Excelente

Christine

Viajó en grupo
Le gustó: Estado de la propiedad e instalaciones
Property is close enough to everything but far enough to have quiet sleep. Well maintained Definitely will use their property again
Se hospedó 4 noches en abril de 2024
Respuesta de Lavanya el 28 abr. 2024
Thank you for the review. We hope to welcome you back in the future.

8/10 Bueno

christina, bay city

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
About a 15 minute walk to get to broadway but in a safe area. Staff was very friendly and helpful. Apartment was clean but there was no coffee available in lobby. Overall it was an enjoyable time.
Se hospedó 3 noches en abril de 2024
Respuesta de Lavanya el 28 abr. 2024
Thank you for the review. We hope to welcome you back in the future.

10/10 Excelente

Pamela

Le gustó: Limpieza, estado de la propiedad e instalaciones
Safety was amazing..my place was very clean and very convenient to our parking spot in garage..I would definitely stay here again
Se hospedó 2 noches en abril de 2024
Respuesta de Lavanya el 27 abr. 2024
Thank you for the review. We hope to welcome you back in the future.

8/10 Bueno

Elaine

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
From the Parkade to your rooms was confusing. You had to go to the correct elevator. They should provide a map of the apartments. They did have directions on everything else. Once we got settled in, we really enjoyed our apartment. It was quiet, clean and had a modern look. We loved the floor to ceiling windows in the sitting room and bedroom.
Se hospedó 4 noches en abril de 2024
Respuesta de Dieter el 26 abr. 2024
Thank you for your awesome review. We are happy to hear that you enjoyed your stay and hope to welcome you back in the future.

8/10 Bueno

Sharron

Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Convenient location to walk to Broadway or the Gulch area. Apartment style - nice to have the kitchen and sitting area.
Se hospedó 3 noches en abril de 2024
Respuesta de Dieter el 26 abr. 2024
Thank you for your great review. Please visit us again soon!

10/10 Excelente

Marissa

Le gustó: Limpieza, estado de la propiedad e instalaciones
Very nice. Close to Broadway. Quiet. Staff was very helpful at the front desk.
Se hospedó 2 noches en abril de 2024
Respuesta de Natasha el 26 abr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Rachelle

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Staff were friendly and helpful. Nice and quiet. Very clean. Pool area was great. Walking distance to Bridgestone Arena and Broadway St. So convenient. We would stay there again.
Se hospedó 2 noches en abril de 2024
Respuesta de Lavanya el 24 abr. 2024
Thank you for the review. We hope to welcome you back in the future.

10/10 Excelente

Takisha

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The place was great! I did not have a car to park, which was nice. We walked everywhere! The balcony was nice, the view of the city was beautiful, the apartment was clean and comfortable. My only suggestion is please put extra toilet paper in the bathroom:) I would definitely stay here again!
Se hospedó 3 noches en abril de 2024
Respuesta de Lavanya el 23 abr. 2024
Thank you for the review. We hope to welcome you back in the future.

10/10 Excelente

Larry

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Easy walk to Broadway, Country Music Hall of Fame & Bridgestone Arena, each place is about 1,000 steps, no hills! I found the parking app confusing, front desk was always available to help me though. Parking itself was convenient. I would recommend and stay here again.
Se hospedó 4 noches en abril de 2024
Respuesta de Natasha el 27 abr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Dylan

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Ruan el 24 abr. 2024
Thank you for your great review.

10/10 Excelente

Michele Julie

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We were in what I would call in a perfect area. We were able to walk by to all the places we wished to by foot . Sentral Sobro puts one halfway between downtown and The Gulch.
Se hospedó 6 noches en abril de 2024
Respuesta de Natasha el 22 abr. 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Mediocre

thierry

Viajó por negocios
No le gustó: Limpieza
C’est vraiment un hébergement caractéristique du monde à venir : Pas de personnel, aucun service ! C’est une ambiance froide et impersonnelle. Depuis le lobby nous avons été obligé de traverser un parking pour atteindre notre immeuble l’ambiance est très froide. Je déteste ces ambiances. La prochaine fois j’irai dans un vrai hôtel avec des vrais gens à l’accueil, des sourires des échanges etc. Dans la chambre il nay avait pas de café, et les draps enveloppaient à peine la couette. Never again !
Se hospedó 1 noche en abril de 2024
Respuesta de Dieter el 21 abr. 2024
We're sorry to hear that your stay was not satisfactory. I've escalated your comments to the relevant department to address this directly.

8/10 Bueno

KYLEEN

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Dieter el 21 abr. 2024
Thank you for your great review. We will be addressing the wifi issue as soon as possible.

8/10 Bueno

Leanne

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Natasha el 21 abr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Bruce

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I really loved the accommodation, location and amenities and would have given Sentra Sobro a higher rating but the online checking was horrible and we were unable to complete it ahead of time. Luckily the assistant manager came to our rescue. The young gentleman at the reception was also great at the end of our stay. We were not informed that the parking garage door to the apartments was not working on our level.-another problem at the end of a long day. The last concern was the limited basic kitchen items. No frypan, no towels for drying kitchen items (tea towels), no toaster, no kettle, no oven dish......
Se hospedó 2 noches en abril de 2024
Respuesta de Lavanya el 20 abr. 2024
Thank you for the review. We apologize for the issues you experienced.

10/10 Excelente

Grace

Don’t let the industrial look of the area surrounding the hotel dissuade you from this awesome home away from home. Only 12-15 minute walk from downtown Nashville! Very clean, comfortable and spacious accommodations suit 2 couples very well…each with their own bathroom. The pool and surrounding patio area are nice and relaxing. If you’re so inclined there are a couple of barbecues available in the patio area for your personal use. Thoroughly enjoyed this location!
Se hospedó 3 noches en abril de 2024
Respuesta de Dieter el 19 abr. 2024
Thank you for your great review. Please visit us again soon!

2/10 Terrible

Dwight

Viajó por negocios
I am expecting a full refund. The check in process and parking was so awful I decided to leave and get other accommodations. Simply awful. I will never stay at this place or one like it again.
Se hospedó 1 noche en abril de 2024
Respuesta de Dieter el 18 abr. 2024
We're sorry to hear that your stay was not satisfactory. I've escalated your comments to the relevant department to address this directly.

8/10 Bueno

Gabrielle

Se hospedó 6 noches en abril de 2024
Respuesta de Dieter el 7 may. 2024
Thank you for your great review. Please visit us again soon!

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The room/apartment was very nice and was a good part of our visit to Nashville. Our only issue was with the check-in process, which at times seems like an escape room in reverse - we had to figure the steps to get INto our room. Parking also required some additional steps, but for both, once we had things figured out it all made sense and worked very well. The apartment is well laid out, the facilities are great and the location was good - walking distance to the country music hall of fame and Broadway honky tonks. W
Se hospedó 3 noches en abril de 2024
Respuesta de Ruan el 17 abr. 2024
Thank you for your review.

10/10 Excelente

chantelle

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Property was clean, fast communication easy walk to Broadway. Will stay again
Se hospedó 4 noches en abril de 2024
Respuesta de Ruan el 16 abr. 2024
Thank you for your great review.

10/10 Excelente

Matt

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Only confusing part was entering parking garage. There was only one entrance and once you got there you had to use an app to open the gate to let you in. Everything else was very nice
Se hospedó 1 noche en abril de 2024
Respuesta de Natasha el 14 abr. 2024
Thanks for staying with us. We appreciate your feedback!