Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 196 de 635 opiniones" "
10 - Excelente
196
Evaluación: 8 - Bueno. 175 de 635 opiniones" "
8 - Bueno
175
Evaluación: 6 - Aceptable. 131 de 635 opiniones" "
6 - Aceptable
131
Evaluación: 4 - Mediocre. 72 de 635 opiniones" "
4 - Mediocre
72
Evaluación: 2 - Terrible. 61 de 635 opiniones" "
2 - Terrible
61
7,6/10
Limpieza
7,8/10
Personal y atención
6,8/10
Servicios
7,4/10
Estado de la propiedad e instalaciones
7,6/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Yony
Viajó por negocios, Viajó con su familia
3 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Yony
Se hospedó 2 noches en enero de 2024
10/10 Excelente
William
Viajó con su pareja
6 mar. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buena
William
Se hospedó 1 noche en marzo de 2023
10/10 Excelente
Rosalinda
11 nov. 2018
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cama comodísima y gran servicio
Dormí delicioso!
Rosalinda
Se hospedó 1 noche en octubre de 2018
Respuesta de Hotel Management el 12 nov. 2018
Rosalinda, thank you for choosing to stay with us at Extended Stay America. We're delighted to know you were impressed with the service provided by our staff and that you slept well on our comfy beds. It was a pleasure to have you as our guest, and we hope to see you again soon.
Sincerely,
Hotel Management
6/10 Aceptable
Joshua
27 jun. 2018
Le gustó: Comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
En lo personal las instalaciones son buenas, céntricas, pero el servicio del desayuno es horrible. Eso no es desayuno
Joshua
Se hospedó 1 noche en junio de 2018
Respuesta de Hotel Management el 29 jun. 2018
Thank you for taking the time to share your feedback. We are pleased you were overall satisfied with your stay with us. Having said that, we are sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with our leadership team for any future improvements. We hope you will consider us again the next time you are in this area.
Sincerely,
Hotel Management
4/10 Mediocre
Jamie
Viajó por negocios
20 abr. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Needs updated n woman at front desk rude
Jamie
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management el 22 abr. 2024
Dear Jamie, Thank you for choosing us and sharing your review. We apologize for not meeting your expectations regarding our property's condition and for any interaction that did not meet our standards of hospitality. Ensuring a positive guest experience is our priority, and we regret falling short. Your feedback is valuable, and we will address these issues promptly to improve our services. Thank you for bringing this to our attention, as it helps us refine our guest experience. We hope to welcome you back and provide you with a more pleasant stay in the future.Sincerely,Hotel Management
8/10 Bueno
Chanan
Viajó con su pareja
19 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property is a bit dated, but for the price, it ain’t bad! The front counter lady was super nice!
Chanan
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 19 abr. 2024
Dear Chanan, Thank you for choosing Extended Stay America and sharing your experience. We're pleased to read that you found value in our accommodations and that our front desk staff provided friendly service during your stay. Your comments about the property being dated are duly noted, and we appreciate your understanding. We are constantly working to improve our facilities and guest experience, and your feedback helps us in this endeavor. It was a pleasure to have you as our guest, and we hope to see you again soon!Sincerely,Hotel Management
10/10 Excelente
Larry
Viajó en grupo
14 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff is great, Cathy, Darlene and Arty ..
Larry
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Larry
Viajó en grupo
12 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
cathy, darlene and arty are great
Larry
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 13 abr. 2024
Dear Larry, Thank you for choosing Extended Stay America! We're thrilled that Cathy, Darlene, and Arty made your stay enjoyable! Providing exceptional service is our top priority, and we're proud to have team members who go above and beyond for our guests. Thank you for recognizing their efforts, and we look forward to welcoming you back for another wonderful stay!Sincerely,Hotel Management
8/10 Bueno
Mark
Viajó por negocios
12 abr. 2024
Le gustó: Limpieza, personal y atención
Pros:
Easy to get to.
Easy drive to area restaurants.
Cons:
Maybe it was just my room but refrigerator and AC noisy/loud when they "kick on/cycle". Wakes you up from sound sleep.
Mark
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Larry
Viajó en grupo
11 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
CATHY, DARLENE , AND ARTY ARE GREAT AND ALL THE PEOPLE HERE
Larry
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 11 abr. 2024
Dear Larry, Thank you for choosing Extended Stay America and for sharing your positive experience with Cathy, Darlene, and Arty! Delivering exceptional service is at the core of our values, and we truly appreciate your recognition of our team members. Your satisfaction is paramount to us, and we eagerly anticipate the opportunity to host you again for another memorable stay.Sincerely,Hotel Management
10/10 Excelente
Larry
Viajó en grupo
10 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
LOVE cathy, darlene,and arty
Larry
Se hospedó 1 noche en abril de 2024
8/10 Bueno
Shaun
Viajó con su familia
7 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff friendly. Great value with kitchenette. Felt like mini home for the stay.
Shaun
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Management el 8 abr. 2024
Dear Shaun, We are thrilled you enjoyed your stay with us at Extended Stay America! Our team takes pride in providing friendly service and ensuring guests feel at home. It is lovely to know you found value in our kitchenette amenities. We appreciate your kind words and hope to welcome you back soon for another fantastic experience!Sincerely,Hotel Management
10/10 Excelente
Larry
Viajó en grupo
7 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cathy, Darlene and Arty are great...
Larry
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Larry
Viajó en grupo
6 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cathy, Darlene and Arty are great, friendly hospital... Had a great stay and only stay here and i will be back.
Larry
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 7 abr. 2024
Dear Larry, Thank you for reviewing your positive experience at Extended Stay America! Cathy, Darlene, and Arty are lovely team members who take pride in providing friendly hospitality. We're delighted that you had a great stay and appreciate your loyalty. We look forward to welcoming you back for another fantastic stay!Sincerely,Hotel Management
10/10 Excelente
Larry
Viajó con su familia
31 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
the staff is awesome
Larry
Se hospedó 2 noches en marzo de 2024
10/10 Excelente
Larry
Viajó con su pareja
23 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome
Larry
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 24 mar. 2024
Dear Larry, We extend our gratitude for choosing Extended Stay America. Our utmost priority is ensuring you have an exceptional stay in all areas of our hotel, and we are pleased to have achieved this for you. We sincerely appreciate you taking the time to acknowledge our efforts. We look forward to the opportunity to welcome you again shortly.Sincerely,Hotel Management
10/10 Excelente
Larry, NASHUA
Viajó en grupo
16 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
awesome
Larry
Se hospedó 1 noche en marzo de 2024
6/10 Aceptable
Bruce
Viajó con su pareja
16 mar. 2024
No le gustó: Personal y atención, servicios
Seemed very strange that they need a photo of not just my id but also my wife's
Bruce
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 17 mar. 2024
Dear Bruce, We apologize for any inconvenience caused by our identification policy. Your safety and security are paramount to us, which is why we require photo identification for all guests. We appreciate your understanding of these standard safety procedures. Your feedback is valuable. Thank you for bringing this to our attention, and we look forward to providing you with a comfortable and secure stay.Sincerely,Hotel Management
10/10 Excelente
Larry, NASHUA
2 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Larry
Se hospedó 1 noche en febrero de 2024
4/10 Mediocre
DEBBI
Viajó por negocios
21 feb. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Old pretty beat up building. Room clean reclinwr ripped in the arms. Tiny old towels no conditioner just shampoo.
Kitchen area no papertowrls or napkins.
Spa ious enou
DEBBI
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 22 feb. 2024
Dear DEBBI, Thank you for being our guest and providing your thoughtful review. Your feedback about the condition of the building and room amenities is concerning, and we regret falling short of your expectations. We will address the cleanliness and condition of the rooms, including the torn recliner and lack of amenities, with our housekeeping and maintenance teams to ensure a more fulfilling visit for future guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back soon for the outstanding stay you deserve.Sincerely,Hotel Management
4/10 Mediocre
Alicia
Viajó con su familia
19 feb. 2024
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Good location for the highway but low standards
Alicia
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 20 feb. 2024
Dear Alicia, Thank you for sharing your review. We genuinely care about delivering excellent service and ensuring the comfort of our guests, so we are sorry for not meeting these expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management
4/10 Mediocre
Kory
Viajó con su pareja
12 feb. 2024
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
I picked this please because it had a kitchen. Unfortunately they had absolutely nothing for it. Not even a coffee pot. No plates utensils pot or pan. Complete useless. Had to go out to eat. Should’ve went to a different hotel that actually had things to offer other than a couple vending machines.
Kory
Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Management el 13 feb. 2024
Dear Kory, We regret that your expectations weren't met during your stay. Your feedback regarding the kitchen amenities is valuable, and we'll address this to ensure a better experience for our guests in the future. While we strive to provide a comfortable stay, we understand your disappointment. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Hotel Management
2/10 Terrible
Erin
9 feb. 2024
Erin
Se hospedó 8 noches en febrero de 2024
10/10 Excelente
Larry, NASHUA
7 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
i stay here all the time
Larry
Se hospedó 1 noche en febrero de 2024
10/10 Excelente
Larry, NASHUA
Viajó en grupo
30 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
had a great time
Larry
Se hospedó 1 noche en enero de 2024
8/10 Bueno
Cidalia
Viajó con su pareja
27 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
N.a.
Cidalia
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 29 ene. 2024
Dear Cidalia, Thank you for reviewing your stay. We are glad that your overall stay was positive. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management
10/10 Excelente
JOSE A.
Viajó por negocios, Viajó en grupo
27 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good
JOSE A.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 2 feb. 2024
Dear JOSE A., We appreciate your feedback. Providing an exceptional stay to every guest is what we strive for every day. Thank you for reviewing your time at Extended Stay America, and we hope to welcome you back soon for another enjoyable visit.Sincerely,Hotel Management
10/10 Excelente
John
21 ene. 2024
John
Se hospedó 1 noche en enero de 2024
2/10 Terrible
Harley
Viajó con su familia y niños pequeños, Viajó por negocios
15 ene. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
First thing that hits you when you walk in is the smell, not only in the lobby but some of the rooms. I had two rooms one smelt just like cigarettes and one did not. I mentioned it to the front desk when I found him. He did not only leave his desk constantly but he was leaving to go outside and smoke. The area around the property was great, and strict on security which is very nice. They just need to improve on their management and the house keeping and this hotel can make vast improvements.
Harley
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 15 ene. 2024
Dear Harley, Thank you for taking the time to share about your stay. It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a beautiful experience. Thank you again for your candid feedback, as this helps us to improve the experience for future guests. We hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
10/10 Excelente
Michelle
1 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Michelle
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Barry
31 dic. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Barry
Se hospedó 2 noches en diciembre de 2023
10/10 Excelente
Jannette
17 dic. 2023
Jannette
Se hospedó 3 noches en diciembre de 2023
10/10 Excelente
Robert
1 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Robert
Se hospedó 1 noche en noviembre de 2023
10/10 Excelente
Wade
27 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
N/A
Wade
Se hospedó 2 noches en noviembre de 2023
4/10 Mediocre
Shane
22 nov. 2023
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Elevator wasn’t working. We had to carry a truck full of items up to the 2nd floor with multiple trips. Was not happy.
Staff was friendly and apologetic.
Shane
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 23 nov. 2023
Dear Shane, We sincerely apologize for the inconvenience caused by the non-functioning elevator during your stay at Extended Stay America. Your frustration is understandable, and we appreciate your patience. It's encouraging to hear that our staff was friendly and apologetic in addressing the situation. We are actively working to resolve the elevator issue promptly to ensure a more seamless experience for our guests. Your feedback is valuable, and we hope to have the opportunity to provide you with a smoother and more comfortable stay in the future. Thank you for your understanding.Sincerely,Hotel Management
10/10 Excelente
Karla, HArtford
Viajó con su pareja, Viajó por negocios
17 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very good
Karla
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 18 nov. 2023
Dear Karla, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon.Sincerely, Hotel Management
10/10 Excelente
Karla, HArtford
Viajó con su pareja, Viajó por negocios
16 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very good
Karla
Se hospedó 2 noches en noviembre de 2023
6/10 Aceptable
Kathleen
Viajó en grupo
7 nov. 2023
Le gustó: Personal y atención
No le gustó: Limpieza, servicios
Not much to like honestly. Mediocre hotel. Very dated and dirty.
Kathleen
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management el 8 nov. 2023
Dear Kathleen, Thank you for taking the time to stay with us and provide your feedback. We apologize that your experience fell short of our usual high standards of offering clean, comfortable, and well-maintained suites. We have taken note of your comments and will make necessary improvements to enhance our services. We hope you will give us another opportunity to provide you with the exceptional stay you deserve.Sincerely,Hotel Management
2/10 Terrible
brittany
Viajó con su familia
2 nov. 2023
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Front staff was good we checked in and 2 hours later checked out massive hole in the wall funky smell people acting sketchy outside and either toe or finger nail clippings in the bed so bedding was obviously not changed mirror was gross will never consider going there again $300 we won’t get back and had to check into a different hotel so another $250 on top of that.
brittany
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management el 3 nov. 2023
Dear Brittany, Thank you for your honest feedback about your recent visit. Please accept our apologies for not providing the impeccable accommodations you should have received. Our guest's satisfaction and comfort are our top priorities; therefore, please be assured that we will address this promptly. If we may be of any further assistance, please reach out to us directly at the hotel. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management
8/10 Bueno
Johnna
Viajó con su familia
31 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The beds had pillow top mattresses, comfy. The room was clean and well lit. I enjoyed having the full-size fridge, sink, and cook top.
The bathroom sink drain was slow, and one leg on the table was about to fall off. I reported those items to the front desk upon check-out. She wrote them down and thanked me for telling her.
Johnna
Se hospedó 3 noches en octubre de 2023
Respuesta de Hotel Management el 1 nov. 2023
Dear Johnna, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's excellent you were pleased with your time with us. However, we are sorry for the difficulties in your room and will work with our team for its improvement. Thank you for choosing us, and we look forward to your next visit! Sincerely,Hotel Management
10/10 Excelente
Anthony
30 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Anthony
Se hospedó 1 noche en octubre de 2023
6/10 Aceptable
Robert
29 oct. 2023
Le gustó: Limpieza, personal y atención
Robert
Se hospedó 1 noche en octubre de 2023
4/10 Mediocre
Raphaël
27 oct. 2023
No le gustó: Limpieza, personal y atención
Raphaël
Se hospedó 2 noches en octubre de 2023
2/10 Terrible
Enrique
24 oct. 2023
Enrique
Se hospedó 1 noche en octubre de 2023
6/10 Aceptable
Stewart
Viajó por negocios
22 oct. 2023
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The room smelled like there was a cat in the room
Stewart
Se hospedó 5 noches en octubre de 2023
Respuesta de Hotel Management el 22 oct. 2023
Dear Stewart, Thank you for staying with us and sharing your concerns. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us, so we are sorry you did not have a better experience while you were here. We hope to provide you with a better impression the next time. We have notified our housekeeping team of your concern, and remedial steps are underway to ensure all rooms are thoroughly inspected before allocating to future guests. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely,Hotel Management
6/10 Aceptable
Trisha
Viajó con su familia
16 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Free "breakfast "
I always book a stay with breakfast, because it saves money and time. Well this listing claimed it offered a free breakfast, but they mean it very loosely. Its a very small cup of coffee or tea and prepacked muffins ans granola bars. Thats not breakfast at least to me.
Trisha
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management el 17 oct. 2023
Dear Trisha, We appreciate your feedback regarding your recent stay at our hotel. We regret that you were disappointed by the variety of our com[limentary grab-and-go breakfast. Our offerings seems to have fallen short of your expectations, and for that we apologize. We will share your valuable remarks with the appropriate individuals for future enhancements. We'll continue striving to ensure a more fulfilling experience for our guests moving forward. Thank you for sharing your thoughts, and we hope to have the opportunity to host you again soon. Sincerely,Hotel Management
8/10 Bueno
Mario
Viajó con su pareja
9 oct. 2023
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
Dirty bathtub and restroom
Mario
Se hospedó 2 noches en septiembre de 2023
10/10 Excelente
Lawrence
Viajó por negocios
4 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like kitchenette made meals easy. There is nothing within walking distance
Lawrence
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management el 5 oct. 2023
Dear Lawrence, Thank you for choosing Extended Stay America. It is nice that you were happy with having a fully- equipped kitchenette in your room. Please visit again the next time you are in the city to enjoy our area and services. Sincerely,Hotel Management
4/10 Mediocre
Crystal
28 sept. 2023
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Noit worth the money
Never got new towels or even a roll of toilet paper.
Grab and go breakfast is saying too much cause they have a coffee no cream just coffee mate and a prepackaged muffin ..pretty pathetic not even a piece of fruit or yogurt.
Would not stay there again.
Crystal
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Management el 29 sept. 2023
Dear Crystal, We regret your disappointment with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. We apologize for the miscommunication during check-in regarding our amenities and toiletries, which are always available at the front desk for our valued guests. Our associates are happy to deliver them to your room. Thank you for your feedback, and we hope you will stay with us again.Sincerely,Hotel Management
10/10 Excelente
Christian
Viajó con su familia
17 sept. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones