We enjoyed our visit to Naples. A truly wonderful destination. The condo was satisfactory but missing some niceties. We didn’t have any pool towels and were told at the desk that they were provided in the condo, which they were not. The desk did provide towels to other units but because we booked through Vacasa we were ineligible to receive them. I reached out to Vacasa and they reported that they would handle it. I returned to the front desk and she said the towels would be provided through Vacasa, and a request was put through them. After not hearing from Vacasa, I returned to the front desk. She finally did provide us with towels that she referred to as “undesirables”. I did eventually receive a call about the towels but it was 4:00 the day before our departure so we were not interested. In addition, we only had 3 washcloths. I was disappointed with the hospitality overall. Booking through VRBO usually includes items such as a salt shaker, a toaster, some kuerig coffee pods; basic staples that were not present that would have improved our stay. In addition, the gym/ workout room was not available due to construction, nor was the sauna/spa as advertised. I do realize that this is non tourist season and construction is best to occur during this time period, and the sauna may have been closed due to excessive heat.