At first, the young lady at the reception was very nice. My wallet, with all my bank cards and my passport where stolen in Napoli the day before. So I had a long ttwo days. By the time I arrived back it was very late at night. So I didn"t want to disturb the other people in the room. So I decided to organize my things, then sleep on the couch in the common area. Later the next day when I went to the bed the woman gave me, I saw that someone was sleeping in my bed during the night. I had put my suitcase/baggage next to the bed and my sheets on the bed the morning the receptionist gave me my bed.
When I went to complain, I was treated very rudely and disrespectful. I was told that it was my fault.
Not a good feeling when I left.