8/10 Bueno
Colleen C.
1 sept. 2025
No le gustó: Limpieza
The grounds are fantastic, scenic, location can't be beat; it's apparent the the grounds keepers are hard at work all day long and all staff are pleasant and helpful! The individual unit is nice, but needs better cleaning & care. The non- negotiable 4pm check in to allow for cleaning to be scheduled weeks in advanced & cleaning fee was a rip-off and insult when we arrived at 4pm to find the door open and people inside cleaning. They left 5-10 minutes after our check-in, but we immediatealy wondered if they didn't finish or typically do an inadequate job. The kitchen floor was sticky to walk on (we cleaned with wet paper towels as that was what was on hand), the refrigerator door was covered in handprints, the floor was overall not clean and our feet were discolored every day just from walking around inside. We found visibly soiled dishes in the cabinets and knife block so we washed many of the dishes ourselves prior to using them. AND THE ROACHES! Roach traps thoughout, and roach spray under the kitchen sinks...keep all food in the fridge or microwave for storage! The problem isn't new...we can see in the house journal where prior tenants have commented and called to report this resulting in more roach traps and bug spray. I called Perfect Stays on my check out day to report this again by voicemail, never got a call back, so I alerted the front desk also to try to limit the spread. The beach and laundry supplies were quite helpful, we loved the mural and artwork
Colleen C.
Se hospedó 4 noches en agosto de 2025