6/10
The Papakea resort grounds and staff were fantastic. Beautiful setting away from the craziness of the larger more touristy resorts. The unit itself was okay. We had plenty of room for our family and everything was clean. Minor updates in the bathrooms, and maintenance to the sliding doors and shutter style windows would improve the overall experience. The AC in the guest room did not work the entire week we were there, and given the number of fans stuffed into the various closets, it probably hasn’t worked for quite some time. Communication with property management was not great. Most of my emails to them went unanswered. It took two days of back and forth communications about the ac to finally send someone over to look it, who ultimately could not fix it but offered to bring us more fans. We would definitely consider staying at Papakea resorts again, but not in a unit under this management company.
Adam T.
Se hospedó 7 noches en mayo de 2025