Lobby

Opiniones sobre Best Western Inn Of Nacogdoches

2.5 out of 5
Best Western Inn Of Nacogdoches
3428 South Street, Nacogdoches, TX

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 575 de 1002 opiniones" "
Evaluación: 8 - Bueno. 286 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 74 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 40 de 1002 opiniones" "
Evaluación: 2 - Terrible. 27 de 1002 opiniones" "

9,0/10

Limpieza

9,2/10

Personal y atención

8,4/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

irma

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
Good ubication, but the personal it’s not friendly.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager el 4 oct. 2023
Hi Irma,I'm very sorry for your poor customer service experience. My sincere apologies you found our associate unfriendly. We strive to provide sincere hospitality and we failed to do so. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip for a better experience.

10/10 Excelente

Nallely Danahi

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente
Se hospedó 1 noche en abril de 2023
Respuesta de Manager el 7 abr. 2023
Hi Nallely,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

10/10 Excelente

Patricia

Se hospedó 1 noche en marzo de 2023
Respuesta de Manager el 7 abr. 2023
Hello Patricia,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

10/10 Excelente

Harold, Cartago

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Servicio corresponde a lo que se ofrece mediante las imagenes. Excelente la señora del Front Desk y en especial su amabilidad. Zona buena
Respuesta de Manager el 7 nov. 2022
Hello Harold,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our front desk. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 Bueno

Dorian

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de Manager el 15 ago. 2022
Hello Dorian, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

10/10 Excelente

Juan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente servicio y muy cómodo
Se hospedó 1 noche en junio de 2021
Respuesta de staff el 30 jun. 2021
Thank you for staying with us, we appreciate your business

8/10 Bueno

Leticia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Agradable
Se hospedó 1 noche en septiembre de 2020
Respuesta de staff el 23 sept. 2020
Thank you for staying with us, we appreciate your business

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy bien, las habitaciones son amplias y cómodas.
Se hospedó 2 noches en agosto de 2019
Respuesta de staff el 24 sept. 2019
Thank you for staying with us, we appreciate your business

10/10 Excelente

Isabel, Nuevo leon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente servicio en general, volveria a hospedarme sin dudarlo
Se hospedó 1 noche en agosto de 2018
Respuesta de staff el 9 ago. 2018
Thank you for staying at Best Western Inn of Nacogdoches

10/10 Excelente

Tara

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice, quiet and clean room.. enjoyed my stay. The staff was lovely. No complaints at all..
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Jessica

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 22 may. 2024
Hello Jessica,We are thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We appreciate your support and hope to welcome you back soon!

10/10 Excelente

Daniel

Le gustó: Servicios, estado de la propiedad e instalaciones
It was very nice and clean
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 22 may. 2024
Hello Daniel,We are pleased to hear that you found our hotel nice and clean. We strive to maintain high standards of cleanliness for all our guests to enjoy their stay to the fullest. If you have any other feedback or questions, please feel free to reach out to us.

10/10 Excelente

Lawrence

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was well furnished and comfortable furnishings.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 17 may. 2024
Hello Lawrence,We are glad to hear that you found your room well furnished with comfortable amenities during your stay. Your satisfaction is important to us. Feel free to reach out to our management team for further assistance or feedback on your experience.

8/10 Bueno

Tameka

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
it was great for the price, clean and comfortable.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 14 may. 2024
Hello Tameka,We are pleased to hear that you found our hotel to be a good value with a clean and comfortable stay. We appreciate your positive feedback and hope to welcome you back in the future.

6/10 Aceptable

Marcia, Leander

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Breakfast was outstanding
Se hospedó 3 noches en mayo de 2024
Respuesta de Manager el 14 may. 2024
Hello Marcia, We are thrilled to hear that you enjoyed our outstanding breakfast during your stay with us. It is always rewarding to know that our guests appreciate the dining experience we provide. If you have any more feedback or would like to share your positive experience further, please feel free to contact us at any time.

10/10 Excelente

Jackie

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 14 may. 2024
Hello Jackie,We are delighted to hear that you had a wonderful stay with us! It was a pleasure to have you as our guest and we hope to welcome you back soon.

10/10 Excelente

Eric

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our stay was very nice. Staff were all nice, our room was clean, bed was comfy, quiet. No complaints!
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 13 may. 2024
Hello Eric,We are delighted to hear that you enjoyed your stay with us! Thank you for highlighting our friendly staff, clean rooms, and comfortable beds. Your comfort and satisfaction are our top priorities. We hope to welcome you back in the future for another great stay.

10/10 Excelente

Karen

Staff was wonderful. Great place to stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager el 7 may. 2024
Hello Karen,We are thrilled to hear that you found our staff wonderful during your stay. We appreciate your positive feedback and hope to welcome you back in the future for another great experience.

6/10 Aceptable

Dlayne

Viajó con su familia
The property was dated
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 4 may. 2024
Hello Dlayne,Thank you for sharing your feedback with us. We continually strive to enhance our guests' experience. Your comments have been noted for future improvements.

8/10 Bueno

Allen

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Only minor complaint was the sink backed up and I decided to remove the trap underneath and clean it out. It wa packed full of gunk I would recommend someone doing this to all the units so it don’t happen again. Otherwise nice place thank you.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 4 may. 2024
Hello Allen, Thank you for your feedback. We appreciate you bringing this to our attention and will pass it along to the appropriate team for further review and improvement. We're glad to hear you otherwise enjoyed your stay with us.

10/10 Excelente

Shelley

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very friendly and the room was great. We would stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 2 may. 2024
Hello Shelley,We are delighted to hear that you found our staff friendly and enjoyed your room during your stay. It's wonderful to know that you would consider staying with us again in the future. Thank you for sharing your positive experience, and we look forward to welcoming you back on your next visit.

10/10 Excelente

Roslyn

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 4 may. 2024
Hello Roslyn,We are amped to hear that you enjoyed your stay with us! Should you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back in the future!

8/10 Bueno

Sandy

Viajó con su familia
Loved the staff, both shifts.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 1 may. 2024
Hello Sandy,We are delighted to hear that you enjoyed the service provided by our staff during your stay. Your kind words will be shared with our team members as positive feedback is always appreciated. Should you have any further comments or suggestions, please don't hesitate to reach out to us.

8/10 Bueno

frank

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Manager el 28 abr. 2024
Hello frank,We're delighted to hear you had a pleasant stay with us! Please don't hesitate to contact us directly if you have any further comments or suggestions to share. We hope to welcome you back soon for another enjoyable experience!

10/10 Excelente

Julie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room is beautiful and very clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 25 abr. 2024
Hello Julie,We are delighted to hear that you found the room to be beautiful and well-maintained during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

6/10 Aceptable

Melissa

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was wonderful.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello Melissa, We are delighted to hear that you found our staff wonderful during your stay. Your kind words will be shared with our team to inspire them further in providing exceptional service to all our guests. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excelente

Don

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
I didn't realize that this property was a true 'motel' vice hotel, so was mildly surprised when there was no elevator nor exercise room. That being said, the staff was top drawer, moving us to a first floor room to save a cumbersome bag drag. Nice folks!
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 20 abr. 2024
Hello Don,We're glad to hear you had positive interactions with our staff during your stay. While we may not offer certain amenities like an elevator or exercise room, we always aim to assist our guests in any way we can. Your feedback is valuable to us, and we hope you enjoyed your time here despite any surprises.

10/10 Excelente

Jenny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 23 abr. 2024
Hello Jenny,We are thrilled to hear that you had an excellent stay with us! We look forward to welcoming you back soon.

8/10 Bueno

Cynthia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The front office staff were excellent. We approached them several times during our two day stay and they were extremely knowledgeable and responsive. The provided breakfast was standard but well refreshed and clean. The road noise from highway 59 was very loud. The room was clean but clearly needed updating.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager el 20 abr. 2024
Hello Cynthia,We appreciate your kind words about our front office staff's service and the cleanliness of our breakfast area. We take all guest feedback seriously and will share your comments with our team for future improvements. Your feedback about the road noise and room condition will be considered for future enhancements. Thank you for choosing to stay with us.

8/10 Bueno

Garry

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 19 abr. 2024
Hello Garry, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excelente

Linda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice rooms, comfortable beds, good breakfast, excellent accommodating staff
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 12 abr. 2024
Hello Linda,We are delighted to hear that you enjoyed our comfortable rooms, beds, and breakfast, as well as the excellent service provided by our staff. Your feedback is truly appreciated. Should you have any further comments or concerns, feel free to contact our management directly.

10/10 Excelente

Janet

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was very nice
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 12 abr. 2024
Hello Janet,We are pleased to hear that our staff left a positive impression on you during your stay. Your feedback is greatly appreciated as we strive to provide exceptional service to all our guests. Thank you for sharing your experience with us.

10/10 Excelente

Andrew

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 12 abr. 2024
Hello Andrew,We are glad to hear that you enjoyed your stay with us! Our team looks forward to welcoming you back soon for another wonderful experience.

8/10 Bueno

oren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 10 abr. 2024
Hello oren,We are thrilled to hear you had a pleasant stay with us! We hope to welcome you back soon for another enjoyable experience.

10/10 Excelente

Jon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean facility & good breakfast
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 9 abr. 2024
Hello Jon,We are delighted to hear you enjoyed our clean facility and breakfast offerings. Your feedback is greatly appreciated as we strive to provide a comfortable stay for all our guests. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team.

10/10 Excelente

Nancy

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The front desk was very accommodating in giving us rooms next to one another and the rooms were clean, fresh and functional. A great value for the money.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager el 9 abr. 2024
Hello Nancy,We are delighted to hear that you enjoyed your stay with us and found our rooms clean, fresh, and accommodating. Our team strives to provide great value for our guests, and we appreciate your positive feedback. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excelente

Jay

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The parking lot needs repairs. Otherwise, no problems.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 29 mar. 2024
Hello Jay,Thank you for sharing your feedback with us. We appreciate your comments and will forward them to our management team for further review. We hope to welcome you back in the future for an improved experience.

10/10 Excelente

Lea Ann

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice clean rooms for a night on the way.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello Lea Ann,We're delighted you enjoyed our clean rooms during your stay. Your comfort is important to us, and we strive to provide a comfortable environment for all our guests. Should you have any further feedback, we encourage you to share it with our management team.

8/10 Bueno

Larry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Style!
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello Larry,Thank you for sharing your feedback with us. We're pleased to hear you enjoyed the style of our hotel. Your comments are valuable to us as we continue to enhance the guest experience. We hope to welcome you back in the future for another stylish stay.

6/10 Aceptable

Sean

Le gustó: Limpieza, personal y atención
More motel than hotel. The rooms are clean and comfortable, reasonably large, and quiet. The free breakfast was about what you would expect at this price. Don't drink the coffee. Overall, it's good enough for a place to sleep.
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager el 22 mar. 2024
Hello Sean,We appreciate your feedback and are glad to hear you found our rooms clean, comfortable, and quiet. We take note of your comments regarding the breakfast and coffee. Understanding our guests' experiences helps us to improve our services. Thank you for choosing to stay with us.

10/10 Excelente

Suzanne M.

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff and clean comfortable room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 20 mar. 2024
Hello Suzanne M.,Thank you for recognizing our standout team and our commitment to cleanliness and comfort during your stay. Your feedback is much appreciated.

10/10 Excelente

Shelly

Viajó con su familia
Nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 17 mar. 2024
Hello Shelly, We are glad to hear you enjoyed your stay with us! If there is anything we can do to enhance your future visits, please let us know. Thank you for choosing to stay with us!

8/10 Bueno

Julia

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My door had peeling paint on the outside, and the area is next to a vacant property and lot which I understand can't be helped. However, it was the ideal room for what I needed: something clean, comfortable, and convenient. I wasn't spending a lot of time in the room and didn't need a lot of frills. Plus, it had the basics: comfortable bed, TV, fridge, microwave, hair dryer and coffee pot. The staff was excellent & housekeeping very concerned with doing it right. Had the front desk call me to verify that I wanted room service because I had changed my mind mid-day.
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager el 16 mar. 2024
Hello Julia,We appreciate your detailed feedback and are glad you found our room convenient for your needs. It's great to hear you enjoyed our amenities and found our staff to be excellent. We strive to provide a comfortable and clean environment for all our guests. Your comments will be shared with the team to continue delivering exceptional service.

10/10 Excelente

Melvin

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 27 mar. 2024
Hello Melvin,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.

10/10 Excelente

Mindy

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, fresh and check in was quick. The check in lady was very friendly and helpful!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 6 mar. 2024
Hello Mindy,We are delighted to hear that you found our hotel to be clean and fresh, and that you appreciated our friendly and efficient check-in service. Your positive feedback is greatly appreciated, and we hope to welcome you back again in the future.

8/10 Bueno

Katherine

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager el 4 mar. 2024
Hello Katherine,We are thrilled to hear you had a pleasant stay with us! Please feel free to contact us directly if you have any further comments or suggestions so we can continue to improve our services. We hope to welcome you back soon!

10/10 Excelente

John, Houston

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 3 mar. 2024
Hello John,We are thrilled to hear that you had a fantastic stay at our hotel! If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!

10/10 Excelente

Melanie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very friendly. I didn’t realize that it was a motel and typically stay at hotels but it was great. Very quiet
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 27 feb. 2024
Hello Melanie,We're delighted to hear you enjoyed our friendly staff and the peaceful ambiance during your stay. We appreciate your feedback and are pleased you had a positive experience at our establishment. If you have any further comments or would like to share more about your stay, please feel free to contact our management team.

6/10 Aceptable

Gina

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 24 feb. 2024
Hello Gina,We appreciate you choosing to stay with us and hope you had an enjoyable visit. If there are any specific details you'd like to share about your stay, please don't hesitate to contact us directly so we can address any concerns you may have.

10/10 Excelente

Steve

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and front desk was very pleasant to deal with.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager el 24 feb. 2024
Hello Steve,We are thrilled to hear that you found our hotel to be clean and enjoyed interacting with our front desk staff. Your positive feedback is greatly appreciated as we strive to provide excellent service to all our guests. If you have any more comments or suggestions, please feel free to share them with us.