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Opiniones sobre Spark by Hilton Mystic Groton

3 out of 5
Spark by Hilton Mystic Groton
55 Whitehall Avenue, I-95 and Rte 27 at Exit 90, Mystic, CT

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 151 de 268 opiniones" "
Evaluación: 8 - Bueno. 64 de 268 opiniones" "
Evaluación: 6 - Aceptable. 26 de 268 opiniones" "
Evaluación: 4 - Mediocre. 12 de 268 opiniones" "
Evaluación: 2 - Terrible. 15 de 268 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

8,0/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Art, Ringoes

Le gustó: Personal y atención
Se hospedó 2 noches en mayo de 2024
Respuesta de Spark Team el 15 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Christianne, Hilton Head Island

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Spark Team el 15 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Kimberly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Spark Team el 13 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

8/10 Bueno

Gaetanne

Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This was a great little hotel. Very reasonably priced, bed and pillows were wonderful. Breakfast was ok, bagels and yogurt and coffee. The area was within walking distance to Mystic Village, a cute little village with shops and restaurants and a 10 mins drive from downtown Mystic. Would stay here again!
Respuesta de Spark Team el 13 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

6/10 Aceptable

Mary

Le gustó: Limpieza
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Manager el 11 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. Please don't hesitate to mention how we could have made your stay perfect! We appreciate your feedback and look forward to hosting you again soon!

6/10 Aceptable

Virginia

Le gustó: Limpieza
Wi-Fi only free if you give personal information and give permission to accept all Hilton promotions. Really? Free WiFi is in coffee shops, but not in your hotel? Breakfast was mediocre bagels, inedible muffins, and watered down orange juice. The only thing good was that the room was clean.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager el 11 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Ross

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was clean and quiet The staff were very helpful and accommodating
Se hospedó 2 noches en mayo de 2024
Respuesta de Laith el 11 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

john

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent except for breakfast which was very limited. The orange juice was watered down. Very disappointing for a hotel of this caliber.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager el 8 may. 2024
Thank you for the feedback!We hope to see you again soon!

6/10 Aceptable

Sandra

Viajó en grupo
Le gustó: Limpieza, personal y atención
Staff was wonderful. Room was on 1st floor. The people above us could be heard walking across the floor, having sex, and watching TV all night and early morning. My friend and I did not sleep well due to this. I expected better from a Hilton.
Se hospedó 2 noches en mayo de 2024
Respuesta de Spark Team el 9 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton.

8/10 Bueno

helene

Viajó en grupo
Easy access. Easy to find, nice staff, good amenities.
Se hospedó 1 noche en mayo de 2024
Respuesta de Spark Team el 9 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Debbie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great check in experience.. rooms very clean and large
Se hospedó 1 noche en mayo de 2024
Respuesta de Spark Team el 9 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Manuel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice 👍
Se hospedó 1 noche en mayo de 2024
Respuesta de Spark Team el 9 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

4/10 Mediocre

Tom

No le gustó: Estado de la propiedad e instalaciones
Location was ok Dogs barking in the room next to us. No one in the room. Never go back here
Se hospedó 1 noche en mayo de 2024
Respuesta de Spark Team el 9 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton.

10/10 Excelente

Michelle

Viajó con su pareja
Clean and tidy. Front desk was very welcoming.
Se hospedó 1 noche en mayo de 2024
Respuesta de Spark Team el 5 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

4/10 Mediocre

Ian

Le gustó: Limpieza, estado de la propiedad e instalaciones
Property itself was nice. Third party reservations with issues cannot and will not be addressed by staff, only day shift managers. If booking via third party and a glitch happens, management will either approve a correction but not input in their system (causing loosing payment and paying a second time upon arrival) even when third party told change for no charge is acceptable, or deny righting the mistake the second time around.
Se hospedó 1 noche en abril de 2024
Respuesta de Spark Team el 4 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton.

10/10 Excelente

Melynda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Love the place I will be booking there again
Se hospedó 2 noches en mayo de 2024
Respuesta de Spark Team el 3 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

6/10 Aceptable

Michelle, Mansfield

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
For the price it was just ok- not worth 300 a night more like 175.
Se hospedó 2 noches en abril de 2024
Respuesta de Spark Team el 3 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton.

8/10 Bueno

Deborah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Spark Team el 2 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Jose

The staff was very polite and made check in very smooth.
Se hospedó 1 noche en abril de 2024
Respuesta de Spark Team el 2 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

8/10 Bueno

Barbara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was good..
Se hospedó 1 noche en abril de 2024
Respuesta de Spark Team el 2 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Carley

Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great location , centrally located
Se hospedó 2 noches en abril de 2024
Respuesta de Spark Team el 2 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Juliann

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was our first time at a Spark property, and we were very happy. All of the staff, including housekeeping, we’re extremely friendly and very helpful. The room had more than enough room for three of us. It was an enjoyable stay.
Se hospedó 2 noches en abril de 2024
Respuesta de Spark Team el 2 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Muhammad, Westbury

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice staff
Se hospedó 2 noches en abril de 2024
Respuesta de Spark Team el 2 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Gabrielle

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was exceptionally friendly and the hotel was very clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Spark Team el 2 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

6/10 Aceptable

Tayami

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 2 noches en abril de 2024
Respuesta de Spark Team el 2 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

6/10 Aceptable

Judy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Price
Se hospedó 2 noches en abril de 2024
Respuesta de Spark Team el 27 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Erika

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was completely renovated. It was very well done. The room was clean and very comfortable. The staff was friendly and helpful. We would definitely visit again.
Se hospedó 2 noches en abril de 2024
Respuesta de Spark Team el 27 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Chandra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful hotel
Se hospedó 3 noches en abril de 2024
Respuesta de Spark Team el 2 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Jessica, Brooklyn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quick stay perfect for our needs clean and the staff was friendly. I have never stayed at Spark before And was pleasantly surprised. Close to area attractions
Se hospedó 1 noche en abril de 2024
Respuesta de Spark Team el 24 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Ellen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property very well kept! Workers friendly and helpful!
Se hospedó 2 noches en abril de 2024
Respuesta de Spark Team el 23 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Suzanne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed the hotel. It was in a great location. Everything was amazing. Diffently will come back and stay here again.
Se hospedó 3 noches en abril de 2024
Respuesta de Spark Team el 23 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Keri

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed at the hotel for the weekend, taking our daughter on her first trip to Mystic. This hotel was newer and updated and seemed like a great price. We would definitely stay here again, no issues at all at the fault of the hotel but the walls are pretty thin and you can hear every conversation going on in the room next door (may have been at fault of the door for adjoined rooms) and the family we had next door was very loud. You can also hear the loud stomping upstairs too, but honestly it was quiet during quiet hours and we didn't have any issues.
Se hospedó 2 noches en abril de 2024
Respuesta de Spark Team el 23 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

8/10 Bueno

Jeannie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place to stay. Clean. Very noisy though. The walls are thin so you can hear noise from walking above you easily. If noise doesnt bother you then this is a great place.
Se hospedó 1 noche en abril de 2024
Respuesta de Spark Team el 23 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Sita

Se hospedó 1 noche en abril de 2024
Respuesta de Spark Team el 13 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We have taken your feedback and will more on improving our guest experience. We appreciate your feedback and look forward to hosting you again soon!

8/10 Bueno

Julie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Spark Team el 23 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

8/10 Bueno

Kristy

Viajó con su pareja
Le gustó: Personal y atención
Understandably this is not a 5 star hotel but with that said it has been newly renovated! Our room was clean and comfortable. The free breakfast was nice. We had an issue with our tv and they had maintenance in our room in minutes to fix it and he was super nice! My only negative comment would be the overall appearance of the hallways were dark/dingy feeling and you could hear people talking/walking in the hall. Overall great stay and would stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de Spark Team el 18 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

8/10 Bueno

Sophie

Se hospedó 1 noche en abril de 2024
Respuesta de Laith el 11 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. Please don't hesitate to mention how we could have made your stay perfect! We appreciate your feedback and look forward to hosting you again soon!

4/10 Mediocre

Amelia

No le gustó: Estado de la propiedad e instalaciones
I only slept a few hours. Just when I would nod off to sleep, I would hear a door close to another guest's room. This property is not suitable for light sleepers.
Se hospedó 1 noche en abril de 2024
Respuesta de Spark Team el 16 abr. 2024
Thank you, Annia, we appreciate the feedback and look forward to hosting you again!

8/10 Bueno

Lisa, MILLINGTON, NJ

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well located and clean!
Se hospedó 2 noches en abril de 2024
Respuesta de Spark Team el 16 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Sandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was cozy and clean. The facility was close the the Mystic Seaport/Groton area.
Se hospedó 4 noches en abril de 2024
Respuesta de Spark Team el 16 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Jeneen

Le gustó: Limpieza, servicios
Very nice comfortable and convenient
Se hospedó 2 noches en abril de 2024
Respuesta de Spark Team el 16 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Christian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staffs where great and friendly
Se hospedó 1 noche en abril de 2024
Respuesta de Spark Team el 16 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

8/10 Bueno

ofer

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Spark Team el 16 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

4/10 Mediocre

Michael

Se hospedó 2 noches en abril de 2024
Respuesta de Spark Team el 13 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton.

8/10 Bueno

William

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cleanliness
Se hospedó 3 noches en abril de 2024
Respuesta de Spark Team el 13 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Tatiana

Se hospedó 1 noche en abril de 2024
Respuesta de Spark Team el 5 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Melissa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had a great stay. The staff was excellent and the rooms were very clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Laith el 8 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

10/10 Excelente

Jay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Exactly what I needed! A quiet spot to lay my head for a night. Staff was really friendly and I slept like a baby. The location is right off of 95 and the rate was affordable. Thank you 🙏
Se hospedó 1 noche en abril de 2024
Respuesta de Laith el 8 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

8/10 Bueno

Mary Ann

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Spark Team el 9 abr. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton. We are so pleased to hear you found our hospitality to your liking. We appreciate your feedback and look forward to hosting you again soon!

4/10 Mediocre

Tiffany

Se hospedó 1 noche en abril de 2024
Respuesta de Spark Team el 5 may. 2024
Thank you for taking a moment to share your experience at Spark by Hilton Mystic-Groton.