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Opiniones sobre Holiday Inn Express Mystic, an IHG Hotel

2.5 out of 5
Holiday Inn Express Mystic, an IHG Hotel
6 Coogan Blvd, Mystic, CT

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 491 de 1001 opiniones" "
Evaluación: 8 - Bueno. 290 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 130 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 61 de 1001 opiniones" "
Evaluación: 2 - Terrible. 29 de 1001 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Francis

Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Eddie

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Jaime

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2023

8/10 Bueno

Suk-Ling

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Las habitaciones limpias y el desayuno rico.
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Jennifer

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Acojedor y comodo justo lo que necesitabamos
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo estuvo bien durante la estadia es un lagar bien limpio y tranquilo
Se hospedó 1 noche en marzo de 2021

2/10 Terrible

Dianna

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
My children developed a rash after going in the pool and hot tub. My son was covered from head to toe and needed a course of antibiotics. Dirty place
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Amanda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Staff was all friendly, breakfast oprions were good. And for tge first time in 4 years housekeeping actually took care of our room after 1 night!!! That was a very nice surprise. But our bathroom mirror was broken and the electrical outlets and USB ports were so lose, they wouldn't charge a phone. And we had to wedge in my mother's cpap machine to keep it running.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Deborah E.

Viajó con su familia
Le gustó: Limpieza, personal y atención
The location was excellent, but the toilet didn't work well and the elevator was not functioning.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Pam

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed one night as we visited the Mystic Aquarium for the day and then went sight seeing in Mystic and visited some other nearby sights the next day. The pool is small, but worked well for my 3 year old granddaughter. It seemed a little cloudy, but it was in high use. We stayed in the king room and although they were not adjoining they were able to give us side by side rooms. They were very spacious and had everything we needed with a good size refrigerator, microwave and coffee maker all in the room. I don't recommend staying in the rooms across from the ice makers as we heard it making ice all night long. The breakfast offered in the morning was acceptable and had a variety of items including hot foods.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Tim, Milford

Viajó con su familia
It was a fine stay for one night, pool is definitely a plus and free breakfast was nice. Overall, place isn’t the cleanest and the only elevator in the hotel broke during our stay so my elderly parents needed to take the stairs.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Linda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean hotel, room good size and clean, staff very friendly, great location for Aquarium and village
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Michael

Viajó con su pareja, Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and well kept property updated and comfortable. Set back with elevator not working at the time but one flight of stairs didn’t kill us. Good location and breakfast in morning overall good stay would and will again!
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Kristina, River Edge

Viajó con su familia
Le gustó: Limpieza, personal y atención
Its what you would expect from a Holiday Inn. Simple, clean, quiet. But the pull out sofa in a King room isnt the most convenient set-up. You have to request the bedding from the front desk and there is a very heavy, bulky coffee table right in front of the sofa with nowhere to really put in the room once the pull out is open. Elevator was out of order the day we were checking out and we were on the 2nd floor so that was inconvenient. The indoor pool is small and the chemicals are overpowering, just sitting in the pool area watching your kids makes your eyes burn.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Michelle

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was exactly as advertised and PERFECT for families. The location was terrific. Breakfast was just okay, but the pool was great for the kids.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Glenn

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The elevator wasput when we arrived. We were only on the second floor so not a big deal. The rugs in stairwells needed to be vacuumed. The rooms were fine. The morning staff overode the hold on the room next door so we were not nextdoor to them. The evening desk person was great and accommodating
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Erik

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great area, staff was good, only few times people above were running around. Pool/hot tub would be better if it was bigger.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Stephanie

Viajó con su familia
Le gustó: Limpieza
The hotel was decent for rate although check is was at 4 and the hotel was empty and could have been much earlier the pool is TINY, it is clean and so is hotub but when I say small I mean 10 people in it is capacity. I didn't see a housekeeper the entire stay but place was clean. Few small issues like ice maker didn't work, they do not take any cash even for lobby drinks & snacks and although there was a firepit and small deck it couldn't be used and lastly there were maybe 2 usable pool lounge chairs the rest were completely rotted. It is in walking distance to the shops but you do have to cross a pretty busy road and go up/down a huge hill. If you have any older people in your party or anyone with leg issues there is no way they can climb the hill to return to hotel from shops
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Maria

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The elevator was down
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Lori

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Yessenia

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
2 nights stay for family of 3 including toddler. PERFECT location. We walked to most places except Mystic Pizza. Highly recommend Pink Basil and Seaview. Returning back to enjoy Seaport Museum.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

suzana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy check in and check out. Room was just as described. I forgot my toothbrushes. The front desk offered complimentary toothbrushes and toothpaste
Se hospedó 2 noches en marzo de 2024

4/10 Mediocre

Danielle

Viajó con su familia
Le gustó: Servicios
No le gustó: Limpieza
The sofa bed was dirty
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Wayne

I did not appreciate the front desk refusing to give me receipt when we checked out.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

madeline

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was OK
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Ashley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the view from our room. The pool was great and so was the hot tub!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Cindy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location and family friendly .
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Daniel

Le gustó: Limpieza, personal y atención
Front desk very helpful
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Richard, Middlesex

Viajó con su pareja
Great location...Pool is smaller then it looks.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Patricia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
🙃
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Camille

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Price

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Veneza

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pool was clean and warm, closed little earlier than I liked, but other than that great. Very close to mystic village and the aquarium. And the Mexican restaurant next door was fantastic!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Ashley

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel was an excellent value for the cost. It was clean, the rooms were spacious, and the staff were extremely helpful and accommodating. It is conveniently located to all Mystic attractions including the Aquarium, downtown, and many restaurants. It's perfect for a little getaway and very family friendly.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Jahira

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed our stay for a little family get away. The kids loved the pool. We stayed on the 2nd floor and will request the 3rd next time because we heard the guests above us clearly and it was disturbing while we tried to sleep.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Gabriela

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay!! Had 3 kids with us and it was very affordable and convenient
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Noah

Le gustó: Limpieza, personal y atención
Front desk staff was very helpful and friendly. Unfortunately the pool area had such strong chlorine that we were all red-eyed and sneezing after being in there for 20 minutes.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Would definitely recommend
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Estacio, Seekonk

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
The window in the room was in very poor condition and was left with a crack open (this is winter in the northeast). We had to slam it shut. The view from the window was extremely dull.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Ivelise, Attleboro

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So close to everything I need!!!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Venus Marie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Rebecca

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Elyse

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Wanda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Yvette

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Muhammad

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice rooms , friendly staff and good breakfast
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Thomas

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Didn’t like the fact that we could not use the hot tub, because on the children swimming in it.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Tiffany

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like the convenience of the pool and hot tub. Also helps that I’m on the first floor
Se hospedó 1 noche en febrero de 2024