Una piscina al aire libre, sillones reclinables de piscina

Opiniones sobre Westgate Myrtle Beach Oceanfront Resort

3.5 out of 5
Westgate Myrtle Beach Oceanfront Resort
415 S. Ocean Blvd., Myrtle Beach, SC

Opiniones

7,2

Bueno

Evaluación: 10 - Excelente. 355 de 1006 opiniones" "
Evaluación: 8 - Bueno. 245 de 1006 opiniones" "
Evaluación: 6 - Aceptable. 166 de 1006 opiniones" "
Evaluación: 4 - Mediocre. 116 de 1006 opiniones" "
Evaluación: 2 - Terrible. 124 de 1006 opiniones" "

7,6/10

Limpieza

8,0/10

Personal y atención

7,2/10

Servicios

7,2/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jorge

Se hospedó 3 noches en agosto de 2023
Respuesta de Social Media Support el 12 oct. 2023
Hi Jorge, We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate Myrtle Beach Oceanfront Resort in the future for another impressive stay!Best Wishes,Social Media Support

2/10 Terrible

Carolina

Viajó con su pareja
Le gustó: Servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
El check-in estuvo demasiado demorado, la tina estaba desagradable, no limpiaron mi habitación con dos noches de estancia y un día, no sabanas limpias, no toallas limpias
Se hospedó 2 noches en septiembre de 2023
Respuesta de Westgate Social Media Support el 8 sept. 2023
Hi Carolina!We appreciate your feedback. We sincerely regret that your stay was anything less than exceptional. We certainly hope all concerns you had were brought to the attention of the resort staff. We hope to have another opportunity to host you at the Westgate Myrtle Beach Oceanfront Resort.Best Wishes,Social Media Support

6/10 Aceptable

Fausta

Viajó con su familia
No le gustó: Limpieza, comodidad de la habitación
None of the cleaning supervisors come to see if we need anything Too busy yelling at the people who actually do the cleaning No towels until last day
Se hospedó 3 noches en junio de 2023
Respuesta de Social Media Support el 7 jul. 2023
Good Morning,Thank you for your feedback. Our housekeeping policies have been modified to support our guests and team members' health and safety. Housekeeping services will only be limited to essential guest needs. Housekeepers will not enter the unit when guests are present. We truly value your business and sincerely hope you allow us the opportunity to welcome you back in the future.Best Regards,

10/10 Excelente

Yolanda

Se hospedó 3 noches en junio de 2023
Respuesta de Westgate Social Media Support el 12 jul. 2023
Hi Yolanda!Thank you very much for your rating on the Westgate Myrtle Beach Oceanfront Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support

10/10 Excelente

Aleyda

Se hospedó 2 noches en septiembre de 2022

4/10 Mediocre

Nicole

No le gustó: Personal y atención
Se hospedó 1 noche en octubre de 2021
Respuesta de Westgate Resorts el 26 oct. 2021
Nicole, Thank you for sharing your feedback with us. We apologize for not meeting your expectations. We hope that you'll choose to stay with us on another occasion so we can deliver the experience you deserve.

4/10 Mediocre

Nicole

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2021
Respuesta de Westgate Resorts el 26 oct. 2021
Nicole, Thank you for your rating. We are deeply sorry to learn we did not meet your expectations. Although we do not know what went wrong, we do hope to have a future opportunity to welcome and impress you.

8/10 Bueno

cerafin

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2021
Respuesta de Westgate Resorts el 14 sept. 2021
Cerafin, Thank you very much for your rating. We are glad you had a terrific stay and we invite you to visit us again soon.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen hotel, muy limpio y servicio muy bueno Me gusto mucho
Se hospedó 3 noches en agosto de 2021
Respuesta de Westgate Resorts el 25 ago. 2021
David, Gracias por tus comentarios! Estamos muy contentos de saber que tuvo una gran experiencia en el Westgate Myrtle Beach Oceanfront Resort. Esperamos darle la bienvenida pronto para otras maravillosas vacaciones.

8/10 Bueno

Ady

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estubimos 2 noches en este hotel alprincipio fue complicado porq nos toco en el edificio mas lejano de resepcion y el estacionamiento estaba del otro lado del hotel un poco lejos de el hotel pero despues muy alegre porq mi hija pudo traer con sigo a su compañero ,mi mascota despues en la pisina hicieron un evento muy agradable donde brindaron lentes de sol comida y unos collares muy coloridos y aunq no pude dormir porq los del cuarto de alado toda la noche hicieron mucho ruido fue una estancia agradable y estoy segura en regresar a este hotel ya q fueron mas cosas buenas q malas
Se hospedó 2 noches en mayo de 2021

8/10 Bueno

Nathanael

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buena ubicacion.
Se hospedó 3 noches en septiembre de 2020
Respuesta de Westgate Customer Care el 28 oct. 2020
Gracias por sus comentarios. Es un placer saber que disfrutó nuestra ideal ubicación. Esperamos vuelva pronto. Westgate Resorts

10/10 Excelente

Wilfredo

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2020
Respuesta de Westgate Customer Care el 28 oct. 2020
Thank you for rating our resort. We hope you stay with us in the future. Westgate Resorts

10/10 Excelente

Pedro

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good
Estubo tido muy chevere
Se hospedó 2 noches en agosto de 2020

10/10 Excelente

Martha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
buen tiempo de descanso
, muy agradable el lugar , y el apto muy acogedor,
Se hospedó 4 noches en febrero de 2020
Respuesta de Westgate Customer Care el 21 feb. 2020
Gracias es un placer que nos haya recibido. Jessy

4/10 Mediocre

Coleen

Viajó con su familia
No le gustó: Personal y atención
The person checking is in was horrible. He was rude and certainly didn’t do anything to help us know where our room is etc. he didn’t say anything about the property. The fact that you have to stand in TWO lines. One to check in and another to get a parking pass TERRIBLE MANAGEMENT IDEAS. I own several businesses and this is an awful idea. My husband is handicapped and there is no accommodations for him. He served this country for 30 years and we could not get a parking space close to the door. Could not even get help trying to find our room. The whole stay was terrible. We didn’t use any amenities because we had no idea what they were or how to get to them. The whole staff needs extensive training. Horrible experience.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Otis

Viajó con su familia
Le gustó: Personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Water pressure is terrible, the soap dish in shower was peeling off, the outlet on the lamp didn’t work. The walk from the garage to the north tower carrying your luggage makes no sense at all
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Ratna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All good
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Jessica

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I enjoyed this resort with my kids so much because the amusement park and beach all were so close and friendly right across the street
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Austin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel, easy access to beach and extremely large and clean rooms.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Nataly

Se hospedó 2 noches en abril de 2024

8/10 Bueno

Krystle

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The room was not properly cleaned at all. We cleaned up and sanitized and saw so much dirt. The shower curtain was filthy but they did change immediately after I notified them but why would housekeeping allow it stay like that in the first place. Out of these things the property is great. The location, food and staff.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Kimberla, duluth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Crystal

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient location, great for families
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Jaukeia

Se hospedó 2 noches en abril de 2024

8/10 Bueno

Logan

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a very nice and clean property. Great view of the beach, with easy beach access. I read reviews prior about issues with timeshares being push on them. We were never approached or bothered about doing a timeshare tour. Staff were always pleasant and helpful. We did wish that the little store/bistro in the hotel that had ice cream and coffee along with other small goods and drinks was open a bit later, it was only open until 6 we would have like to be able to stop in for thing a bit later.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Tamera A

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Social media Support el 3 abr. 2024
Hi Tamera,Thank you for sharing your positive score. We hope to welcome you again soon!Kind regards,Social media support

10/10 Excelente

Davin

Le gustó: Limpieza, personal y atención
Enjoy my stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de Social Media Support el 25 abr. 2024
Hi Davin, Thank you very much for your rating on the Westgate Myrtle Beach Oceanfront Resort. We are glad you had a terrific stay, and we invite you to visit us again soon.Best Wishes,Social Media Support

8/10 Bueno

Sheila

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Safe for family
Se hospedó 3 noches en marzo de 2024
Respuesta de Social Media Support el 25 abr. 2024
Hi Sheila, Thanks for visiting the Westgate Myrtle Beach Oceanfront Resort! We are so glad you had an incredible stay, and we look forward to hosting you again in the future.Best Wishes,Social Media Support

10/10 Excelente

Samantha, Newton

Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Chakula S.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Social Media Support el 25 abr. 2024
Hi Chakula, Thank you for rating the Westgate Myrtle Beach Oceanfront Resort! We are glad to see that your stay was excellent, and we invite you to visit us again.Best Wishes,Social Media Support

10/10 Excelente

Janice

Viajó con su pareja
Le gustó: Limpieza, personal y atención
My stay started with a broken door lock which was fixed within one hour of checking in. Bathroom door is also stuck and had to be pushed very hard to close.
Se hospedó 2 noches en marzo de 2024
Respuesta de Social Media Support el 25 abr. 2024
Hi Janice, We apologize for the inconvenience with the door lock and bathroom door during your stay. Thank you for bringing this to our attention, and we're glad our team promptly addressed the issue with the lock. We'll ensure the bathroom door is properly fixed to prevent any further inconvenience. We appreciate your patience and hope the rest of your stay was enjoyable. We look forward to our next opportunity to host you again.Best Wishes, Social Media Support

8/10 Bueno

michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Social Media Support el 25 abr. 2024
Hi Michelle, We are beyond delighted to see you gave us a 5-star rating. We can't wait to welcome you back to the Westgate Westgate Myrtle Beach Oceanfront Resort!Best Wishes,Social Media Support

8/10 Bueno

Shemika

Le gustó: Limpieza, estado de la propiedad e instalaciones
Didn’t like the limited parking for bigger vehicles
Se hospedó 2 noches en marzo de 2024
Respuesta de Social Media Support el 25 abr. 2024
Hi Shemika, Thank you for your feedback! Candid comments like yours allow us to improve our resort for future stays. We hope to welcome you back to the Westgate Myrtle Beach Oceanfront Resort soon.Best Wishes,Social Media Support

10/10 Excelente

Mike

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff provided great service ! That says it all
Se hospedó 1 noche en marzo de 2024
Respuesta de Social Media Support el 25 abr. 2024
Hi Mike, Thank you for taking the time to provide us with awesome feedback on the Westgate Myrtle Beach Oceanfront Resort. We look forward to your next visit very soon!Best Wishes,Social Media Support

2/10 Terrible

Russell

Se hospedó 2 noches en marzo de 2024
Respuesta de Social media support el 3 abr. 2024
Hi Russell, Thank you for taking the time to rate your visit. We would have loved to know more as we genuinely care about our guests' experience. We hope we will get the chance to make your next stay much better. Kind regards,Social media support

10/10 Excelente

Timothy

Great
Se hospedó 1 noche en marzo de 2024
Respuesta de Social Media Support el 25 abr. 2024
Hi Timothy, We are beyond delighted to see you gave us a 5-star rating. We can't wait to welcome you back to the Westgate Westgate Myrtle Beach Oceanfront Resort!Best Wishes,Social Media Support

10/10 Excelente

KeShona

Se hospedó 1 noche en marzo de 2024
Respuesta de Social Media Support el 25 abr. 2024
Hi KeShona, We appreciate your rating on the Westgate Myrtle Beach Oceanfront Resort. We are so glad to know you had a great stay and that your vacation exceeded your expectations. We hope to welcome you back in the very near future.Best Wishes,Social Media Support

10/10 Excelente

irene

Se hospedó 2 noches en febrero de 2024
Respuesta de Westgate Social Media Support el 14 mar. 2024
Thank you, Irene, for sharing your wonderful experience at Westgate Myrtle Beach Oceanfront Resort with a 5-star rating. We're thrilled to hear that you enjoyed your stay and appreciate you taking the time to recognize our efforts. Your feedback is invaluable to us, and we look forward to welcoming you back for another memorable stay in the future.Warm Wishes, Social Media Support

10/10 Excelente

Lisa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was very clean the property was very clean I enjoyed my time there the people was very friendly we will stay again
Se hospedó 3 noches en febrero de 2024
Respuesta de Westgate Social Media Support el 14 mar. 2024
Thank you, Lisa, for taking the time to share your experience at Westgate Myrtle Beach Oceanfront Resort. We're delighted to hear that you found the room and property clean, enjoyed your time, and felt welcomed by our friendly team. Your feedback is greatly appreciated, and we're excited to know you're planning to stay with us again. Looking forward to your next visit! Warm Wishes, Social Media Support

10/10 Excelente

Dino

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean facilities. Friendly staff. Well staffed.
Se hospedó 2 noches en febrero de 2024
Respuesta de Westgate Social Media Support el 14 mar. 2024
Thank you, Dino, for your kind words about Westgate Myrtle Beach Oceanfront Resort. We're pleased you appreciated our clean facilities and friendly, well-staffed team. Your positive feedback is a great encouragement to us all.We look forward to welcoming you back for another enjoyable stay. Warm Wishes, Social Media Support

10/10 Excelente

Caprecia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Westgate Social Media Support el 14 mar. 2024
Thank you, Caprecia, for awarding Westgate Myrtle Beach Oceanfront Resort with a 5-star rating. We're genuinely pleased to know that your experience with us was so positive. Your support is greatly appreciated, and we're thrilled at the thought of having you stay with us again. Warm Wishes, Social Media Support

8/10 Bueno

Mary

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones
I did not like the fact there wasn’t a restaurant or continental breakfast in the hotel. I only stayed one night due to a tournament for my grandson. When I got to my room, the unit was blowing out cold air even when I tried to turn on the heat. It was very cold in Myrtle Beach this weekend. Maintenance had to replace the heat/air unit. There were no chairs to sit in the two rooms I booked.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

William

Viajó con su pareja
Le gustó: Limpieza, servicios
No le gustó: Personal y atención
The hotel was fine but just fine, the bedroom was clean but the kitchen area in the room looked a little gross and at night there is a pizza place/club at night that makes to much noise that you hear it from your bedroom. The view of the ocean was nice and the bed was clean but the overall experience was only fine not great and they make you wear a yellow wrist band on property at all times like if you were in a hospital. Not a great look. Ghetto guests that would stay on the property would make a lot of noises in the hallways as well. Myrtle Beach was OK but it feels like it’s a dying city. At least where I stayed.
Se hospedó 1 noche en febrero de 2024
Respuesta de Westgate Social Media Support el 14 mar. 2024
Thank you, William, for sharing your feedback about your stay at Westgate Myrtle Beach Oceanfront Resort. We're glad to hear that you found the bedroom clean and enjoyed the ocean view, but we're sorry to learn that other aspects of your experience did not meet your expectations. Your comments about the kitchen area and noise levels are important to us, as is your observation regarding the wristband policy. We also regret any disturbances you experienced from other guests.We take your insights seriously and will consider them as we strive to improve our guests' experiences. While Myrtle Beach has its unique charm, we understand that everyone's perception of the area can vary.We genuinely appreciate your candid review and hope you'll consider staying with us again. We hope for the opportunity to restore your faith in our resort and provide a more enjoyable experience. Warm Wishes, Social Media Support

6/10 Aceptable

Julie, Rocky Point

Viajó con su pareja
Le gustó: Limpieza, personal y atención
The rooms were recently updated which was nice and what attracted me to this resort; however, the bathroom was not up to par. The shower floor was dirty and the soap holder had been ripped off the shower wall at one point and caulked backed on. We rented an ocean front room but the bars on the balcony were taller than me and I’m 5’7. Obstructed our view and made us feel like we were in jail. Definitely not worth the money I paid to have an ocean front room. The resort also advertised breakfast available for purchase but when you ask where the breakfast area is they inform you breakfast is only available if you book a 90 min tour for time shares. No thanks! There was a friendly’s restaurant across the road that served breakfast but they were also there trying to get you to purchase a time share for our resort. The staff we nice and welcoming. The location was mediocre. I will most likely not stay at this resort again.
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Bryan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pretty good overall. Only concern is the rate was considerably higher than comparable places, and for that higher price no breakfast included. I would have thought the $19.99 resort fee would have at last included that, but it wasn’t. Not the greatest value. Bed was super comfy though.
Se hospedó 1 noche en enero de 2024
Respuesta de Social Media Support el 6 feb. 2024
Hi Bryan,Thank you for taking the time to leave a review. We appreciate your feedback regarding the rate and breakfast inclusion. We continuously strive to offer competitive pricing and enhance our guests' experiences. We hope you had an enjoyable stay overall, and we look forward to welcoming you back in the future.Best Wishes,Social Media Support

10/10 Excelente

Patricia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Social Media Support el 6 feb. 2024
Hi Patricia, We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate Myrtle Beach Oceanfront Resort in the future for another impressive stay!Best Wishes,Social Media Support

8/10 Bueno

Michael

Se hospedó 5 noches en diciembre de 2023
Respuesta de Social Media Support el 6 feb. 2024
Hi Michael, Thank you very much for your rating on the Westgate Myrtle Beach Oceanfront Resort. We are glad you had a terrific stay, and we invite you to visit us again soon.Best Wishes,Social Media Support

2/10 Terrible

Vince

Viajó por negocios
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
There was no WiFi and no staff to help me address the issue. I was told someone would come to help and no one did. Also cold shower was unacceptable.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Social Media Support el 6 feb. 2024
Hi Vince, We apologize for the inconvenience you experienced during your stay. It's important to us that our guests have a comfortable and enjoyable experience. We're sorry for the issues with the WiFi and the cold shower. This is not the level of service we aim to provide, and we take your feedback seriously. If you choose to stay with us again, we'll do our best to ensure your next visit is more pleasant. Thank you for bringing this to our attention.Best Wishes, Social Media Support

10/10 Excelente

Dennis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Getaway
Excellent customer service and a very professional staff !!!
Se hospedó 4 noches en noviembre de 2023
Respuesta de Social Media Support el 15 nov. 2023
Hi Dennis, Thank you for the kind rating. We’re so happy your visit at the Westgate Myrtle Beach Oceanfront went well. We look forward to hosting you again!Best Wishes,Social Media Support

8/10 Bueno

rebecca

Le gustó: Servicios
I enjoyed my stay, I liked that they had so many activities on site which kept me kinda busy. I enjoyed Pilates, Karaoke with Jaheim, painting and tie dye shirt making. Didn’t really like the restaurant options in the area. None were really healthy but I enjoyed my stay over all. Property was clean and staff were welcoming
Se hospedó 3 noches en noviembre de 2023