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Opiniones sobre The Strand - A Boutique Resort

3.5 out of 5
The Strand - A Boutique Resort
2700 N. Ocean Blvd, Myrtle Beach, SC

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 506 de 1342 opiniones" "
Evaluación: 8 - Bueno. 480 de 1342 opiniones" "
Evaluación: 6 - Aceptable. 200 de 1342 opiniones" "
Evaluación: 4 - Mediocre. 89 de 1342 opiniones" "
Evaluación: 2 - Terrible. 67 de 1342 opiniones" "

7,8/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ruby

Se hospedó 2 noches en abril de 2024
Respuesta de ND el 16 abr. 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excelente

Ingrid

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
buena locación buen precio muy limpio buena atención
Se hospedó 2 noches en septiembre de 2023
Respuesta de Distribution Team el 4 sept. 2023
Thanks for staying with us. We appreciate your positive feedback.

8/10 Bueno

Eduardo

Se hospedó 2 noches en julio de 2023
Respuesta de Distribution Team el 31 jul. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Carlos

Le gustó: Limpieza, servicios
todo estuvo bien
Se hospedó 3 noches en mayo de 2023
Respuesta de Distribution Team el 22 may. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Teodoro

Se hospedó 3 noches en mayo de 2023
Respuesta de Distribution Team el 12 jun. 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Epifanio Antonio

Viajó con su familia
Le gustó: Comodidad de la habitación
No le gustó: Limpieza
Fatal habitaciones de los años 80 demasiados sucios terrible diría yo tanto que tuve que salirme al otro día y buscar otro hotel sin importar que ya había pagado 800 dólares sinceramente no lo recomiendo creo que si vas a pagar 700,1000,1500 simplemente este hotel no lo merece yo le llamaría una estafa para lo que cobran
Se hospedó 3 noches en agosto de 2022
Respuesta de Distribution Team el 9 oct. 2022
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

10/10 Excelente

Antonia

Viajó con su familia
Le gustó: Limpieza, servicios
Excelente para familias lló enlo personal quede encantada
Se hospedó 2 noches en julio de 2022
Respuesta de Distribution Team el 14 jul. 2022
Thank you so much for your positive feedback! We are glad you enjoyed your time at the Strand Resort we hope to see you again on your next visit to Myrtle Beach

10/10 Excelente

German

Se hospedó 4 noches en mayo de 2022
Respuesta de Distribution Team el 28 jun. 2022
Thank you so much for your positive feedback! The Strand Boutique

10/10 Excelente

Juan F

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en octubre de 2021

6/10 Aceptable

Yaima

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios
The view to the beach was the best , but the breakfast was no that good to wait a long line , and the rooms need new staff
Se hospedó 1 noche en diciembre de 2020
Respuesta de Amanda W. el 5 ene. 2021
Dear Yaima, Thank you very much for your review of The Strand Resort! I would like to thank you for your continued loyalty. I do apologize that you did not have a great experience here at our resort. We pride ourselves in accommodating our guest to the best of our ability. I do apologize again for the inconvenience. We hope that you will continue to choose The Strand Resort as your vacation destination when visiting Myrtle Beach. See you again soon! Sincerely, Amanda W. Resort Manager

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en agosto de 2019

10/10 Excelente

Angela

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Distribution Team el 1 may. 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excelente

Valeriy

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We are glad to stay here - great breakfast, outdoor hot tab and pool. All setting are well designed for comfortable rest. Great ocean view from our 10th floor room balcony on sunrise and sunset. A stay to remember…
Se hospedó 2 noches en abril de 2024
Respuesta de Distribution Team el 29 abr. 2024
Thanks for staying with us. We appreciate your positive feedback!

6/10 Aceptable

Jacqueline

Viajó con su pareja
Staff is exceptional but place is showing wear, breakfast was not good, & coffee was weak.
Se hospedó 2 noches en abril de 2024
Respuesta de ND el 28 abr. 2024
We are sorry that your stay wasn't as anticipated. I can assure you that our staff is working tirelessly to provide a seamless stay for each guest.

6/10 Aceptable

Alicia

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de VP el 27 abr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Beverly

Viajó en grupo
Le gustó: Estado de la propiedad e instalaciones
All good
Se hospedó 2 noches en abril de 2024
Respuesta de ND el 25 abr. 2024
Thanks for staying with us. We appreciate your feedback.

4/10 Mediocre

Tamara

Viajó con su familia y niños pequeños
No le gustó: Limpieza
The resort is dated. The staff were nice and check in and out was smooth and quick. There is no indoor pool at the resort you have to go to some other resort. We did have bugs in the room which was disgusting. The parking deck is bad because it is very close trying to go up and down.
Se hospedó 2 noches en abril de 2024
Respuesta de ND el 22 abr. 2024
We are sorry that your stay wasn't as anticipated. I can assure you that our staff is working tirelessly to provide a seamless stay for each guest.

10/10 Excelente

Michele

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de ND el 21 abr. 2024
Thanks for staying with us. We appreciate your feedback.

6/10 Aceptable

Alexander, quincy

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Although the staff was excellent, the rooms were dirty, especially the floors. It is time for housekeeping to step up its game. There is a tight parking garage, and I scratched my rental (I was not the only guest who experienced this problem). Very slim chance I stay at the strand again.
Se hospedó 4 noches en abril de 2024
Respuesta de ND el 15 abr. 2024
Thanks for staying with us. We appreciate your feedback.

6/10 Aceptable

Alisa

Viajó con su pareja
No le gustó: Limpieza
The staff were wonderful. Friendly and helpful and competent. Front desk and bar staff were great! The facilities were dated and needing some repair and refreshing. We found long dark hairs in our towels and on the floor and bedcover. Neither of us has long dark hair... the mattress cover was torn and ripped. The door was not closed the first time we entered. We realized it was because it does not close or open without alot of pushing and pulling. The deadbolt was very very tight and difficult to open or close. For the price, we expected more.
Se hospedó 1 noche en abril de 2024
Respuesta de Distribution Team el 8 abr. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

amber

Viajó con su familia
Le gustó: Servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Check in was smooth and the amenities were OK but you could tell no one really cleaned a lot. The rooms were not that clean the floors in the hallway areas were dirty had not been vacuumed. There were literally pool towels everywhere. No one had ever picked up the night before, all over the Hotel grounds, trash left out and overflowing in some areas. The breakfast was OK though not too bad. I understand it was Easter weekend. Maybe this had something to do with it I’m not really sure but it didn’t look like they had a lot of help around the hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Distribution Team el 8 abr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

mercy

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
Good place to stay
Se hospedó 2 noches en abril de 2024
Respuesta de Distribution Team el 8 abr. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Lisa

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Since I did not spend much time in the room itself, I did not care. I did love the beach and the restaurants that I could walk to. the bureau in my room had drink rings and sticky on it. The coffee pot looked like it had not been washed in forever. The sheets, bathroom etc were nice and clean. They had a GREAT breakfast. We did love the lounge chairs with shade out by the beach. We loved how convenient it was to park and then be right at the beach. The staff was friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Distribution Team el 5 abr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Linda

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Distribution Team el 1 abr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Gerald

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Liked the location, as well as the property being right on the beach. Pool area was very nice as well.
Se hospedó 7 noches en marzo de 2024
Respuesta de Distribution Team el 27 mar. 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excelente

Virginia L.

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Overnight stay with daughter. Room was very cute, nice icean view with balcony. Beds and pillows were comfortable. Room furnishings were older but everything was clean and operable. All amenities needed for a comfortable stay. Pool and patio lounge was clean and maintained. Breakfast was great and well attended but cofee could have been stronger. Will definitely return, felt overall a great value. Enjoyed our stay very much.
Se hospedó 1 noche en marzo de 2024
Respuesta de Distribution Team el 25 mar. 2024
Thanks for staying with us. We appreciate your positive feedback!

8/10 Bueno

Deon

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Old building but updated rooms
Se hospedó 1 noche en marzo de 2024
Respuesta de VP el 21 mar. 2024
Thanks for staying with us. We appreciate your positive feedback!

2/10 Terrible

Sally

Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones
Never stay there again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Beth C. Guest Services Supervisor el 20 mar. 2024
I apologize that your stay wasn't what you expected. Our team works hard to make sure each guest has a great experience at our hotel. We have policies in place to ensure things like this don't happen. Please give us another chance to make this up to you on your next visit to Myrtle Beach. We look forward to hearing from you.

10/10 Excelente

Zu

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice and clean places to stay ! Very nice staffs
Se hospedó 3 noches en marzo de 2024
Respuesta de Distribution Team el 18 mar. 2024
Thanks for staying with us. We appreciate your positive feedback!

6/10 Aceptable

Yasmine

No le gustó: Limpieza, estado de la propiedad e instalaciones
The rooms need to be updated. Our room was not in good condition. Breakfast was good. Again our room was super outdated
Se hospedó 3 noches en marzo de 2024
Respuesta de Distribution Team el 12 mar. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Kym

Se hospedó 2 noches en febrero de 2024
Respuesta de Distribution Team el 20 mar. 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

10/10 Excelente

tina d

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Every staff member there was so warm and informative. They were very friendly and accommodated our last minute need to stay a 3rd night! The breakfast was good. The hotel was very clean and even smelled clean upon walking in! The snowbirds that were there were where so friendly! They were having a superbowl get together downstairs and brought foods. They were inviting people to join the relaxed night. It was such a quiet area. We will definitely stay there again!
Se hospedó 2 noches en febrero de 2024
Respuesta de Distribution Team el 2 mar. 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excelente

Kristi

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de Beth-Guest Service Manager el 12 feb. 2024
Thank you for your feedback!

10/10 Excelente

brent

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Front desk staff is amazing!!!
Se hospedó 4 noches en enero de 2024
Respuesta de Beth-Guest Service Manager el 12 feb. 2024
Thank you for your kind comments about our our team members. It is feedback such as yours that helps inspire the team to excellence. We will be sure to share your comments with them and we look forward to your return visit!

8/10 Bueno

Mallory

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Beth-Guest Service Manager el 12 feb. 2024
Thank you for your feedback! We look forward to your next visit!

6/10 Aceptable

Daniella

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
The surrounding area wasn’t too great. The ads make it look nice but it really seems like a youth hostel/boarding house doubling as a hotel. The room had a very weird entrance like they changed the walls around. The neighborhood is very mediocre. Breakfast was ok. It’s not a dirty hotel but not really so nice-the hallway was really ugly like a college dorm. I stayed here bc I had to extend my trip quickly and wanted to be close to the airport.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Beth-Guest Service Manager el 12 feb. 2024
I was disappointed to hear about your experience in our hotel recently. I can assure you that what you encountered during your stay is not a normal occurrence. We have a detailed program in place to assure guests do not have this type of encounter. Please allow us to make it up to you on your next visit. We look forward to your next stay.

10/10 Excelente

Robert

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great ocean view. We had a great time and The Strand was excellent in every way possible. We will definitely be back and would recommend The Strand very highly.
Se hospedó 2 noches en enero de 2024
Respuesta de Beth-Guest Service Manager el 12 feb. 2024
We are happy to hear that you had an amazing visit to our hotel. Thank you for your kind comments about our hotel and our team members. It is feedback such as yours that helps inspire the team to excellence. We will be sure to share your comments with them and we look forward to your return visit!

10/10 Excelente

Robert

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great view of the ocean. They surpassed our expectations in every way. We were very impressed. Can’t say enough good things about our stay at the Strand. Parked our car and everything we needed was within a short walking distance. 👍
Se hospedó 1 noche en enero de 2024
Respuesta de Beth-Guest Service Manager el 12 feb. 2024
We are so thrilled that you had such a wonderful experience! I will share your comments with our entire team. This sort of feedback is especially rewarding. We look forward to serving you on your next trip to Myrtle Beach.

10/10 Excelente

Sandria

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Love the outdoor hot tub and warm pool.
Se hospedó 1 noche en enero de 2024
Respuesta de Beth-Guest Service Manager el 12 feb. 2024
Thank you for your feedback! we look forward to your next visit with us!

6/10 Aceptable

David, Newport

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Room was a little cramped and the shower was a nightmare to operate. Great nightly rate with a passable breakfast. I would imagine that the more expensive suites would be reviewed favorably.
Se hospedó 3 noches en enero de 2024
Respuesta de Beth-Guest Service Manager el 12 feb. 2024
Thank you very much for your review of The Strand Resort. I do apologize that your stay wasn't to your standard. We pride ourselves in accommodating our guest to the best of our ability. Please come back and let us make it up tp you. We look forward to your next visit.

8/10 Bueno

William

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It being oceanfront..the room layout..checking in and out process was quick and easy
Se hospedó 2 noches en diciembre de 2023
Respuesta de Beth-Guest Service Supervisor el 8 ene. 2024
Thank you for taking the time to share your thoughts on our Hotel! We look forward to serving you again on your next vacation to Myrtle Beach.

10/10 Excelente

James

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Great outdoor amenities on the beach.
Great location with beautiful outdoor amenities on the beach.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Beth-Guest Service Supervisor el 8 ene. 2024
Thank you for taking the time to share your thoughts on our hotel! We look forward to serving you again on your next vacation to Myrtle Beach.

10/10 Excelente

Ronald

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Rooms are more like suites
Se hospedó 2 noches en diciembre de 2023
Respuesta de Beth-Guest Service Supervisor el 8 ene. 2024
Thank you for taking the time to share your thoughts on our hotel! We look forward to serving you again on your next vacation to Myrtle Beach.

8/10 Bueno

Kane

No le gustó: Limpieza
Se hospedó 5 noches en diciembre de 2023
Respuesta de Beth-Guest Service Supervisor el 8 ene. 2024
Thank you for taking the time to share your thoughts on our hotel!

8/10 Bueno

Cynthia

Le gustó: Limpieza
Se hospedó 4 noches en diciembre de 2023
Respuesta de Beth-Guest Service Manager el 12 feb. 2024
Thank you for your feedback! We look forward to your next visit!

10/10 Excelente

Francine

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Clean. Friendly. Excellent hot tub.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Beth-Guest Service Supervisor el 8 ene. 2024
Thank you for taking the time to share your thoughts on our hotel! We look forward to serving you again in your next vacation to Myrtle Beach.

6/10 Aceptable

Ahmad

Viajó con su familia
Le gustó: Limpieza
Fair
We booked a room with Kitchenette, microwave and fridge. However, when we checked in, they assigned us a room with none of this. I asked about that and denied that we had this kind of booking. I asked if we can pay extra and get a room with these amenities and they denied us. We asked if there is a fridge where we can store some perishable food we had and they denied that request too.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Beth-Guest Service Supervisor el 8 ene. 2024
I apologize that our hotel did not meet your expectations. We strive to accommodate our guests to the best of our ability. I hope you will give us another chance to make it up to you on your next vacation.

10/10 Excelente

Christine L.

Le gustó: Limpieza, comodidad de la habitación
Nice property overall
Check in was efficient. Property was in overall decent condition. The property will benefit from a refresh in the near future just to keep it nice.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Beth-Guest Service Supervisor el 8 ene. 2024
Thank you for taking the time to share your thoughts on our hotel. We appreciate any kind of feedback to help ensure we meet your expectations on your next vacation to Myrtle Beach.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza
Dirty rooms
This is an apartment hotel which means people live here long term. They also have units “for sale”. I don’t know if it’s because of that or just a lack of good housekeeping but this place was very dirty upon checkin - it had clearly not been cleaned! There was hair all over the floor, and what looked like maybe drywall bits and pieces all over the carpet and sink area…maybe they were doing repairs? They hadn’t restocked Kleenex and the fridge was dirty and gross. Anyway I was disgusted at the lack of cleanliness and decided to leave and stay somewhere else after checking in and seeing the state of the room. Disappointing and inconvenient!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Beth-Guest Service Supervisor el 8 ene. 2024
Thank you for taking time the time to share your thoughts on our hotel. I apologize that your experience at our hotel did not meet your expectations. We have policies in place to ensure that these kinds of things do not happen. We hope that you will give us another opportunity to make it up to you.

8/10 Bueno

Laura

Se hospedó 3 noches en noviembre de 2023
Respuesta de Beth-Guest Service Supervisor el 8 ene. 2024
Thank you for taking the time to share your thoughts on our hotel!