My overall experience was ok. The pictures of the property was not what it looked like. Our first issue was that the kitchen is highly infested with roaches. We went out and brought stuff for the roaches, however that did not help the problem. They really need to get an exterminator in here before the problem gets worst. The roaches were mainly in the kitchen/dining room area. We did notice a few in the bathroom after the first couple days. We wanted to check out, but was told they didn’t know how long it would take for us to get a refund. This meant we would have to put out another $800 for a rental for the week and wait on our refund. The property owner was very responsive at first and was willing to give us a refund because of the issue. However, he was not willing to put up the money for us to find somewhere else to stay. I also asked about a partial refund and he was not willing to do that either. I just feel like they should have put us up in another condo because of the roaches, without us having to come out of our pockets again.
The TVs in both bedrooms are the size of a computer monitor. There was suppose to be enough linen in the house, however there was only 4 washcloths. I had to go out and purchase some. The house did have toilet paper, paper towels, trash bags, laundry detergent, and dish washer pods. There are plenty cooking supplies, just make sure to clean thoroughly as there is a roach problem. I went to use the dishwasher and it was loaded with roaches.
Other than the above issues, the property was ok. I’ve stayed in many VRBO properties before and this was the worst experience I have ever had. I am also a travel agent so I have taken many notes.