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Opiniones sobre Residence Inn by Marriott Myrtle Beach Oceanfront

3 out of 5
Residence Inn by Marriott Myrtle Beach Oceanfront
2605 SOUTH OCEAN BLVD, Myrtle Beach, SC

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 448 de 791 opiniones" "
Evaluación: 8 - Bueno. 195 de 791 opiniones" "
Evaluación: 6 - Aceptable. 70 de 791 opiniones" "
Evaluación: 4 - Mediocre. 44 de 791 opiniones" "
Evaluación: 2 - Terrible. 34 de 791 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Litzy

Le gustó: Limpieza
Se hospedó 5 noches en agosto de 2023
Respuesta de Cory C -GM el 23 ago. 2023
Thank you for the 5 star review. We are glad you enjoyed your stay and we look forward to seeing you again soon!

6/10 Aceptable

Silvia

Viajó con su familia, Viajó en grupo
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención, servicios
Se hospedó 1 noche en agosto de 2023
Respuesta de Cory C -GM el 6 ago. 2023
Thank you for sharing your rating of your recent stay. We are sorry to hear that your stay was not up to expectations. Your feedback will be shared with our team as a tool to guide improvements.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Estuve de vacaciones con mi familia todo esta bien lo único es q no está bien son los desayunos no hay buen servicio pero se q no es culpa de los trabajadores ellos solo residen órdenes pienso q debería de ver mas. Variedad en la comida porque uno paga por eso
Se hospedó 4 noches en julio de 2023
Respuesta de Cory C -GM el 31 jul. 2023
Thank you for sharing your feedback. We look forward to welcoming you again soon.

10/10 Excelente

Vickita

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy bien todas las intenciones
Se hospedó 1 noche en julio de 2023
Respuesta de Cory C -GM el 5 jul. 2023
Thank you for the excellent rating and feedback. We are glad you enjoyed your stay. We hope you are having a fantastic summer and we look forward to seeing you again soon.

10/10 Excelente

Paola

Se hospedó 1 noche en mayo de 2023
Respuesta de Cory C -GM el 5 jun. 2023
Thank you for the 5 star review. We look forward to welcoming you again soon.

10/10 Excelente

Aurora

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ruido del aire acondicionado dentro de la habitación
Se hospedó 3 noches en septiembre de 2022
Respuesta de Cory C - GM el 12 sept. 2022
Thank you for the 5 start review and feedback.

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en agosto de 2020
Respuesta de Residence Inn el 4 sept. 2020
Thank you for staying with us! We hope you return when your'e travels bring you to Myrtle Beach!

4/10 Mediocre

Chris

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No exhaust in bathroom, poor lighting. Not happy with cleanliness, little bugs seen in bathroom. No bars in bathroom/bathtub.
Se hospedó 5 noches en abril de 2024
Respuesta de Cory C -GM el 21 abr. 2024
Thank you for taking the time to share your feedback. We are sorry to hear that your stay was not up to expectations. Your feedback will be shared with our team as a learning tool to better focus training and improvements. We hope to better serve you in the future.

8/10 Bueno

William

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
From the moment i entered the lobby i knew it was clean and the staff was friendly and professional. My room was actually available a little early so i checked in early. Unfortunately a little too cold to swim in the pool. I received an email asking how i was enjoying my room. When i mentioned i wasn't thrilled with the shower head and pressure they actually replaced the shower head the very next day! Shower was great after that. Breakfast was a little routine after a couple days. Basic items but i never saw bacon just sausage But overall my wife and i were very pleased with the hotel and staff.
Se hospedó 2 noches en abril de 2024
Respuesta de AGM el 13 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing your rating and review of our property and staff while visiting Myrtle Beach.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the organization as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Kendrell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This was my 2nd time using this place & its magnificent
Se hospedó 2 noches en marzo de 2024
Respuesta de Joe-FOM el 1 abr. 2024
Thank you for sharing your recent experience at the Residence Inn Myrtle Beach Oceanfront. We are so glad to know you had a good stay and we look forward to welcoming you again soon.

10/10 Excelente

Charles, Glenshaw

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property is on the beach. All of the staff I encountered were amazing. They have a very hearty breakfast buffet also.
Se hospedó 1 noche en marzo de 2024
Respuesta de Joe-FOM el 31 mar. 2024
Thank you for sharing your recent experience at the Residence Inn Myrtle Beach Oceanfront. We are so glad to know you had a good stay and we look forward to welcoming you again soon.

10/10 Excelente

Crystal

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent place to stay - clean and pet friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de Joe-FOM el 25 mar. 2024
Thank you for sharing your recent experience at the Residence Inn Myrtle Beach Oceanfront. We are so glad to know you had a good stay and we look forward to welcoming you again soon.

10/10 Excelente

Jennifer

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property provided plenty of space to walk my small dogs, the space was clean and staff was friendly.
Se hospedó 2 noches en febrero de 2024
Respuesta de Joe-FOM el 18 mar. 2024
Thank you for sharing your recent experience at the Residence Inn Myrtle Beach Oceanfront. We are so glad to know you had a good stay and we look forward to welcoming you again soon.

10/10 Excelente

Crystal

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Outstanding property- friendly staff - great room, very clean & comfortable - great views from balcony - breakfast options were delicious & included !
Se hospedó 1 noche en marzo de 2024
Respuesta de Cory C -GM el 14 mar. 2024
Thank you for the excellent review and rating. We are glad to hear that you had a wonderful stay and we hope to welcome you for many more.

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Joe-FOM el 3 mar. 2024
Thank you for sharing your recent experience at the Residence Inn Myrtle Beach Oceanfront. We are so glad to know you had a good stay and we look forward to welcoming you again soon.

8/10 Bueno

Philip, Brockville

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel. Staff was extremely helpful. Bar and restaurant are excellent. Breakfast was good, always well stocked including fresh fruit. A little more variety for the hot breakfast would be good. Only downside is the lack of care by some pet owners. A few did not clean up after their pets. Maybe they should stop allowing pets on site.
Se hospedó 9 noches en febrero de 2024
Respuesta de Joe-FOM el 1 mar. 2024
Thank you for sharing your recent experience at the Residence Inn Myrtle Beach Oceanfront. We are so glad to know you had a good stay and we look forward to welcoming you again soon.

8/10 Bueno

Kenneth

Viajó con su pareja, Viajó con su familia
Le gustó: Personal y atención
Over all the property was good!
Se hospedó 2 noches en febrero de 2024
Respuesta de Cory C -GM el 25 feb. 2024
Thank you for sharing your rating and feedback. We look forward to welcoming you again in the future.

8/10 Bueno

Johnny

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en febrero de 2024
Respuesta de Cory C -GM el 16 feb. 2024
Thank you for sharing your recent experience at the Residence Inn Myrtle Beach Oceanfront. We are so glad to know you had a good stay and we look forward to welcoming you again soon.

8/10 Bueno

Darwin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love the Hotel. The overall condition of property is very nice. They do need to pay attention to the beach area and between pool and beach 2 or 3 times a day. It would be nice if both pools were heated. And a few balls Frisbees etc laying around with towel rack. The free breakfast is excellent but expect a little more in a nicer hotel grapes melons etc. Loved the Ocean View.
Se hospedó 3 noches en enero de 2024
Respuesta de Joe-FOM el 16 ene. 2024
Thank you for taking the time to rate your recent stay at the Residence Inn Myrtle Beach. We look forward to welcoming you again soon.

10/10 Excelente

Annette

Se hospedó 1 noche en enero de 2024
Respuesta de Cory C -GM el 5 feb. 2024
Thank you for the excellent rating and for choosing the Residence Inn Myrtle Beach. We are glad to know you had a great stay and we hope to welcome you again soon.

8/10 Bueno

Paula, Siler City

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Cory C -GM el 10 ene. 2024
Thank you for taking the time to rate your recent stay at the Residence Inn Myrtle Beach. We look forward to welcoming you again soon.

10/10 Excelente

Irma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en diciembre de 2023
Respuesta de Cory C -GM el 10 ene. 2024
Thank you for the excellent rating and for choosing the Residence Inn Myrtle Beach. We hope you have a wonderful new year and visit us again soon.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
recommend !
It was enough to stay here and enjoy Myrtle beach :) Although the gym facilities and breakfast were a bit disappointing, the inn is clean and quiet.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cory C -GM el 8 ene. 2024
Thank you for sharing your rating and feedback. We appreciate you choosing the Residence Inn Myrtle Beach and we look forward to welcoming you again soon.

8/10 Bueno

DAVID

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Nice, but not great.
It was our second year choosing this Residence Inn for our winter vacation spot. We had hoped to stay in corner room, but was told that wasn't possible. Our room was fine, but the toilet would continue to run unless you pressed the handle afterward to stop it. Then, approx 4 days into our stay the shower started draining very slow. The phone never worked--but that wasn't an issue for us because we each had our own cell phones.
Se hospedó 7 noches en diciembre de 2023
Respuesta de Cory C -GM el 8 ene. 2024
We are sorry to hear that your stay experienced challenges. We wish we would have been able to correct the problems throughout your stay. We appreciate the feedback as we strive to improve.

10/10 Excelente

Lisa

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cory C -GM el 8 ene. 2024
Thank you for the 5 star review. We hope you have a wonderful new year.

10/10 Excelente

Christopher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Pet friendly
Good except then print of incidentals.
Se hospedó 3 noches en enero de 2024
Respuesta de Cory C -GM el 8 ene. 2024
Thank you for the great rating and feedback. We hope you have a wonderful new year and visit again soon!

10/10 Excelente

Jessica

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Cory C -GM el 8 ene. 2024
Thank you for the 5 star review. We hope you have a wonderful new year.

8/10 Bueno

Jamie, Buckhannon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved everything about our stay
Se hospedó 3 noches en diciembre de 2023
Respuesta de Cory C - GM el 7 ene. 2024
Thank you for the great rating and feedback.

10/10 Excelente

Jeffrey D

Viajó en grupo
Le gustó: Servicios
Totally awesome stay everything was great! Looking forward to the next trip!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Cory C - GM el 7 ene. 2024
Thank you for the excellent rating and feedback.

10/10 Excelente

Tanya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice Oceanfront stay with kitchen ex service
Outstanding service. Attentive and kind employees at check in and restaurant/ bar. Seemed to be adequately staffed and very clean with employees keeping a watch on breakfast area, common areas etc. Refreshing to see the standard and friendliness when things have seemed to go downhill since Covid at many other service establishments.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Cory C -GM el 1 ene. 2024
Thank you for the excellent review and feedback. We look forward to welcoming you again in the new year.

10/10 Excelente

Bonnie

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
2 night trip
Everything was great but the shower was not clean. There was a lot of hair in the shower. We washed it ourselves. We did try to stay an extra night but it was too expensive for us.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Cory C -GM el 1 ene. 2024
Thank you for taking the time to share your feedback and excellent rating. We have shared your feedback with our team as a learning tool to improve for the future. Hope you have a Happ New Year and visit us again soon.

10/10 Excelente

William

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Cory C -GM el 7 feb. 2024
Thank you for the 5 star rating and for choosing the Residence Inn Myrtle Beach for your recent trip. We hope you visit us again soon.

10/10 Excelente

Brenden

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Cory C -GM el 13 dic. 2023
Thank you for the 5 star review. We hope you and yours have a happy holiday season and visit us again in the new year!

10/10 Excelente

Yasamin

Se hospedó 2 noches en diciembre de 2023
Respuesta de Joe-FOM el 12 dic. 2023
Thank you for the Fantastic review and feedback. We are so happy that you chose to stay with us and we look forward to welcoming you again soon!

10/10 Excelente

Tonya

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastic!
Amazing place to stay, and our absolute favorite when we go to the beach. The facility and accommodations are roomy and extremely comfortable, always clean, and the staff is always very friendly and helpful when needed. The breakfast is also a plus!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cory C -GM el 10 dic. 2023
Thank you for the Fantastic review and feedback. We are so happy that you chose to stay with us and we look forward to welcoming you again soon!

4/10 Mediocre

Cherie

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cory C -GM el 11 dic. 2023
We are sorry to hear that your stay was not as expected. We appreciate your feedback as we strive to make improvements. We hope that we can better serve you in the future.

8/10 Bueno

Sherray

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was just okay, the breakfast could have been better.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Cory C -GM el 30 nov. 2023
Thank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with our breakfast. We will be sure to share your feedback with our team as we work to identify areas to improve.

2/10 Terrible

Telma

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, servicios
After a 17 hr road trip first thing you want to do after checking in it’s get into a warm shower 😡 walking in to the bathroom first thing I see is pubic hairs on the floor n on the shower floor disgusting I rushed to clean it my self ddnt want my bby boy to step into a disgusting floor I did report it to front desk they only apologized for the inconvenience
Se hospedó 2 noches en noviembre de 2023
Respuesta de Cory C -GM el 28 nov. 2023
We are sorry to hear that you experienced problems with your stay. Our goal is for each and every guest to have a clean and comfortable stay. I apologize that this was not the case. Your feedback will be shared with our team as a critical tool on our focus to learn and improve for the future. We hope to have the opportunity in the future to demonstrate our commitment to excellence.

8/10 Bueno

Michael

Se hospedó 3 noches en noviembre de 2023
Respuesta de Cory C -GM el 17 dic. 2023
Thank you for the 4 star review and for choosing the Residence Inn. We hope you have an amazing holiday season and visit us again in the new year.

4/10 Mediocre

Achie

Se hospedó 2 noches en noviembre de 2023
Respuesta de Cory C -GM el 17 dic. 2023
We are sorry to know that your stay was below expectations. We appreciate the feedback as we strive for improvements to our accommodations and service. We hope to better serve you in the future.

10/10 Excelente

Jack

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Cory C -GM el 20 nov. 2023
Thank you for the excellent rating on your recent stay. We are glad to know we exceeded your expectations. Our team looks forward to welcoming you for another amazing stay soon!

10/10 Excelente

Fredric, Monroe

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel, rt on the beach with dining options to view beach area. Breakfast was really good. Big spacious room.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Joe, FOM el 24 nov. 2023
Thank you for the 5 star review and for choosing the Residence Inn Myrtle Beach for your recent trip. We appreciate you taking the time to share and we look forward to welcoming you again soon!

8/10 Bueno

Laurie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ran out of toilet paper, twice. No bar soap.
Se hospedó 6 noches en noviembre de 2023
Respuesta de Cory C -GM el 12 nov. 2023
We appreciate you taking the time to share your experience. Your feedback has been shared with our team to assure this was an isolated incident and to teach and learn how to improve our services and accommodations. We look forward to the opportunity to better serve you in the future.

10/10 Excelente

Mi-ja

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Cory C -GM el 10 nov. 2023
Thank you for the 5 star review and for choosing the Residence Inn Myrtle Beach for your recent trip. We appreciate you taking the time to share and we look forward to welcoming you again soon!

4/10 Mediocre

Cliente verificado

Le gustó: Personal y atención
Dog Lover Haven
The overall experience was good, but definitely very eye opening. The staff was great and overall cleanliness was pretty good. However, we had no idea that their would as many dogs to humans. If you have pets this definitely is the hotel to go to! You can have pets on the beach and they have a grassy area all in front of pool area for animals.
Se hospedó 5 noches en octubre de 2023
Respuesta de Cory C -GM el 9 nov. 2023
We are sorry to hear that your stay was not as expected. We are glad to hear that you found our service and accommodations to be clean and satisfactory. Within the Marriott family of brands, Residence Inns are all pet friendly.

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Once very good, now very BAD
4 years ago this hotel was very good in all areas. Now this hotels is very BAD in the following areas: Under cooked food at buffet Cold buffet food Powdered eggs every day Little variety of breakfast items Bacon was never available Coffee only available from 6:30am to 10:30am No room service during our 4 night stay Rickety (aka poor quality) luggage racks Lumpy mattress Water pressure for roll-in shower was minimal Non working patio blinds No bar soap Single roll of toilet paper Un-cleaned table in dinning area Dingy towels and linen, not "bleach" white Dishwasher had a musty odor Outdated microwave
Se hospedó 5 noches en octubre de 2023
Respuesta de Cory C -GM el 6 nov. 2023
We are sorry to hear that your stay was not as expected. We appreciate the feedback as we guide through future changes and enhancements.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en octubre de 2023
Respuesta de Cory C -GM el 6 nov. 2023
Thank you for the excellent rating and for choosing the Residence Inn Myrtle Beach. We look forward to welcoming you again soon.

10/10 Excelente

Theresa, Pembroke Pines

Viajó con su familia, Viajó con mascotas
Le gustó: Servicios, estado de la propiedad e instalaciones
Great staff, clean and very welcoming to our dog.
Se hospedó 4 noches en octubre de 2023
Respuesta de Cory C -GM el 6 nov. 2023
Thank you for the excellent rating and for choosing the Residence Inn Myrtle Beach. We hope to see you and your dog again soon!

6/10 Aceptable

Jewel

Viajó con su familia y niños pequeños
No le gustó: Servicios
We loved Star at the reception desk! We were sad we didn’t get to say goodbye! And the breakfast was pretty good. Other than that, the pool was freezing cold-they said it’s a “heated pool” but it’s not. We even told them many times and they said they turned it up but after 3 more days it was still freezing! Other guests said the same thing. We love to swim and were upset we didn’t get to. Our bathroom shower leaked all over the floor, even after they changed the shower neck. You can’t use a secure wi-fi unless you PAY for it! Our lights in our room were touchy and would go on and off when they felt like it. We didn’t get “towel cards” when we arrived so Tiffany at the front desk treated us like we wanted to steal the “luxury” beach towels that were faded, fraying, and nothing special. She told us we had to wait 2 hours until the manager came in to see if he could remember if he gave us our towel cards or not, he could check the cameras…Really? I had to leave a $500 deposit and you’re worried I will steal a nasty towel? We were there for 6 nights and they never changed our bedding. You would think a hotel on the beach with all the sand would change bedding every 2 days. Parking is NOT free! Although they advertise it is! The housekeeping staff was rude.
Respuesta de Cory C -GM el 3 nov. 2023
We are sorry to hear that your stay did not go as expected. We appreciate the feedback and will work diligently as a team to identify and execute improvements for the future.

8/10 Bueno

Diane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en octubre de 2023
Respuesta de AGM el 31 oct. 2023
Thank you for your rating. I will share with the organization.