The place could use a deep clean. The closet rack needs to be cleaned as well as the ridge on the vanity under the toilet paper. Also, there were remnants of bugs in some of the dishes. The floor also could have been swept better and the shower had hair on the wall.
When we booked, it said we had two parking spots. When we got there, we were told only one. It’s a good thing we only brought one vehicle. I found that out when I was looking for our parking pass. I had to message someone because I couldn’t find it and she told me it was only one. While I was messaging them, I continued to dig. I finally found it under some lids in the shelf above the microwave. If you need to hide it from someone, at least tell the person booking the room where it will be hidden. Also, we were told we could use the pool by the ocean. However, when we got there, we were told we needed wristbands. Those were also nowhere to be found. I didn’t even bother to message about those because we were almost done with water for the day. We just wanted to get in the pool after the beach for a bit.
The parking is bad too. We ended up parking in another parking garage at a property adjacent to this one.
Also, make sure you read the fine print! The listing shows the water park and a game area. You can’t use those unless you rent directly from the resort. It does say that in the tiny fine print, but I didn’t read it because I didn’t think they’d put pictures of something you can’t use on the listing.