Anne and Bob were amazing to work with. We booked their condo in April for 1 night. They reached out after it was confirmed to help with possibly staying a 2nd night. When I explained our circumstances of the possibility on not being able to stay longer, they blocked the date out for us until or deadline. When I reached out to confirm that it would just be the one night, there was no fuss or haggling to get us to change our mind.
Instructions on checking in, parking, key codes, etc was sent a week ahead, then a few days before, and finally the day of. Everything went as they explained and Condo was exactly as in pictures. They also include a binder in the condo with all the info the provided before, plus it had information on local restaurants, spas, shopping, attractions, etc. They also provided water and some snacks for each of us (5 total). Condo was very comfortable and did not feel cramped like other 2 bedroom condos we've stayed in.
They even sent a text to day of departure to wish us a safe trip home and that they hoped we enjoyed our stay.
We are definitely looking forward to staying here again.
The Chaplin family