Servicio de la propiedad

Opiniones sobre Courtyard by Marriott Myrtle Beach Barefoot Landing

3 out of 5
Courtyard by Marriott Myrtle Beach Barefoot Landing
1000 Commons Blvd, Myrtle Beach, SC

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 485 de 1004 opiniones" "
Evaluación: 8 - Bueno. 290 de 1004 opiniones" "
Evaluación: 6 - Aceptable. 98 de 1004 opiniones" "
Evaluación: 4 - Mediocre. 71 de 1004 opiniones" "
Evaluación: 2 - Terrible. 60 de 1004 opiniones" "

8,4/10

Limpieza

8,8/10

Personal y atención

7,8/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Edwin

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Armando

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Gaston

Viajó con su familia y niños pequeños
Le gustó: Servicios, estado de la propiedad e instalaciones
Tener una mejor limpieza
Se hospedó 2 noches en mayo de 2023
Respuesta de General Manager el 5 jun. 2023
Dear Gaston,We always appreciate feedback from our guests, and we're happy to see your overall stay was pleasant. However, we apologize for any concerns about cleanliness, and we'll look into your comments further. The next time you're in town, we'd be happy to host you again.

2/10 Terrible

Shane

Viajó con su pareja, Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I reserved this room through Expedia. I paid additional $20 per person for breakfast and what I was offered was a voucher for a breakfast burrito. The hotel decided to let us know on the day of our arrival that construction was underway . Like I can cancel and find another place last minute. The staff is lazy and unaccommodating. The plumbing in this place was noisy. I do not like listening to the people in the adjacent room use the bathroom and I am sure they do not wish to hear me. You have designed your showers to be quite inconvenient to get into. The only option is to step into a powerful water jet while trying to avoid hitting your arm on the marble ledge protruding from the wall. What Happen to the Marriott? The Marriott I remember was top notch. Always inviting, clean and the staff outstanding! Did you decide at some point that taking care of the customer was too much? I wish you well, but I will never book a room with a Marriott again.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

George

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Katie

Le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024

8/10 Bueno

michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Young people working there were nice and helpful. Guy selling coffee in the morning seemed uptight. Although building is old Marriott seems to be making it nice. Rooms are clean and comfortable although a little small. AC worked great, Elevator was old and slow
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Michael,Thank you for all your thoughtful comments and compliments, which we'll be sure to share with the rest of our team, as we're always seeking new ways to improve. We hope your overall experience was enjoyable. It was a pleasure having you here, and we'd love to welcome you back anytime!

2/10 Terrible

Johanne

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
They were under MAJOR construction 😞 it was absolutely terrible, we only stayed one night. There was no disclosure as to the FULL extent of the renovations they were under going…
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Johanne,Thank you for taking a moment to let us know about your recent experience staying with us. We apologize for any inconvenience you may have encountered as we rejuvenate our facilities, and we appreciate your patience during this time. We know you will be impressed with the final product, and we hope you will consider a return visit to see what we have in store for you.

10/10 Excelente

Samuel

Very nice
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Samuel,Thank you for your kind review of Courtyard by Marriott Myrtle Beach Barefoot Landing. We're happy that you thoroughly enjoyed your stay and hope to see you again soon!

8/10 Bueno

Lynette

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Dear Lynette,Thanks for staying with us and for your high rating. If there was anything we could have done to improve your stay, please feel free to let us know. We hope to welcome you back for a great stay in the future.

10/10 Excelente

Bryan

Le gustó: Limpieza
The renovation was the only issue otherwise it was great
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Dear Bryan,Thank you for choosing Courtyard by Marriott Myrtle Beach Barefoot Landing! We're glad to hear that your stay was great overall. However, we understand our renovation impacted your visit. We're continuously working to enhance our facilities to provide an even better experience for our guests. We look forward to welcoming you back soon so you can fully enjoy our updated amenities!

8/10 Bueno

Jeff

Se hospedó 1 noche en abril de 2024

4/10 Mediocre

Susan

Viajó con su familia, Viajó en grupo
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
When we arrived at the hotel they had a lot of construction going on that we weren’t told about. When we checked in we asked to be in a room not close to the construction since we wanted to rest after a long trip. The front desk attendant was very rude and told us they were doing construction everywhere in the hotel and then put us in a small room next to the elevator right above the loud construction in the front of the hotel. It was warm in the room when we arrived so we turned the air down and when we came back in it was warm again. The bathroom fan stopped working as well but then started again. The front desk clerk was unfriendly again in the morning when we asked about the availability of breakfast. Not sure if I will return to this hotel
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 18 abr. 2024
Dear Susan,We appreciate you taking the time to provide us with your candid feedback. It is disheartening to hear that we did not meet your expectations during your stay. Our team strives to ensure that every guest feels valued during their time with us and we apologize that we fell short of that goal. It is our sincere hope that you will give us another opportunity to provide you with the stay you deserve.

2/10 Terrible

ray

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
never came to clean my room the 3 days I stayed there.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 18 abr. 2024
Dear Ray,Thank you for your review. We sincerely regret to learn of your disappointment with your experience. Rest assured, your feedback will be shared with our team to ensure our high standards of cleanliness and hospitality are being met. It is our hope that you will give us another chance to change your perceptions down the line.

8/10 Bueno

Serge

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice facility. Property under renovation.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 18 abr. 2024
Dear Serge,Thank you so much for the high rating and we're happy to know that you had a good time with us overall. We apologize for any inconvenience caused by our ongoing changes and appreciate your patience. Despite this, we hope you will consider joining us again soon for another great stay.

4/10 Mediocre

Shirley

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
The room was acceptable. But I had kitchen noise to deal with way too early in the morning. Not that I was able to get anything to eat. And I for sure would have stayed elsewhere if I had known they were remodeling. It was way too pricey to have to put up with that.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 11 abr. 2024
Dear Shirley,Thank you for sharing your concerns with us. Although we are excited about our ongoing renovations, we sincerely apologize for any inconvenience this may have caused. Rest assured, your comments are appreciated, as they will enable us to further improve the guest experience. However, we are glad to hear that your accommodations were satisfactory. Should you return to the area, we'd be delighted to welcome you back with an improved stay in the future.

8/10 Bueno

Sharon

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención
Was unaware of renovations to hotel. Since we were on the third floor the noise from the construction was very loud .Although ,the inside was very nice and welcoming .
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Sharon,Thank you for choosing Courtyard by Marriott Myrtle Beach Barefoot Landing. We're glad you found the interior of our hotel nice and welcoming. However, we apologize for any inconvenience caused by the noise from our ongoing renovations. We understand how important a peaceful stay is and regret any disturbance. We're committed to improving our communication and hope to welcome you back to enjoy our hospitality in a more serene environment.

2/10 Terrible

Leslie

No le gustó: Limpieza, estado de la propiedad e instalaciones
Under construction and dirty
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Leslie,It appears you didn't have the exceptional, seamless visit we strive to provide our guests. We are currently renovating multiple aspects of our location. For that please accept our apology for any inconvenience. We hope to welcome you back for a much more impressive experience in the future.

8/10 Bueno

Joseph

Viajó con su familia
Le gustó: Limpieza, personal y atención
Construction is ongoing as they are updating the front entry.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Joseph, Thank you for choosing Courtyard by Marriott Myrtle Beach Barefoot Landing and for providing your rating. We sincerely appreciate your feedback about the progress of our renovations. Public space enhancements, including our front entry, are scheduled to be completed in the next several weeks and we would be delighted to host you again to view the results. We hope to see you soon!

8/10 Bueno

Jamesina

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Under construction - needed updates
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 4 abr. 2024
Dear Jamesina,Thank you for being our valued guest at Courtyard by Marriott Myrtle Beach Barefoot Landin. We're glad to see you had an overall comfortable stay. Although certain areas of our hotel are being renovated for future enjoyment, we work hard to minimize any impact on our visitors. Please join us again once renovations are complete so that we may provide you with a truly exceptional experience.

6/10 Aceptable

NaShika

Viajó con su familia
Le gustó: Personal y atención
The property was under construction which made the stay less desirable however the staff were very friendly!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 4 abr. 2024
Dear NaShika,Thank you for taking a moment to share your feedback. We're happy to hear that our friendly staff made you feel welcome during your stay. However, we're sincerely sorry for any inconvenience you experienced regarding the construction. It would be our pleasure to welcome you back for an improved stay when our property is revitalized from our renovations.

4/10 Mediocre

Johnny

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
IT WAS NOSIY EVEN AT NIGHT WHEN THE HEAT WAS RUNNING MADE A TERRIBLE NOISE
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 4 abr. 2024
Dear Johnny,Thank you for staying with us and for your feedback. We apologize for any inconvenience you experienced with noise. Please feel free to reach out to one of our helpful team members in the future, as they are always available to assist you. Nevertheless, it was a pleasure to host you, and we hope you will consider staying with us again the next time you visit Myrtle Beach.

8/10 Bueno

Cheryl, London

Le gustó: Limpieza, personal y atención, servicios
Construction going on, so think it’s a little overpriced during that. Staff were amazing & it was a good location.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 4 abr. 2024
Dear Cheryl,Thank you for taking the time to leave a review for your recent stay at Courtyard by Marriott Myrtle Beach Barefoot Landing. We're happy to hear that you received amazing service from our wonderful team and that our location was to your liking. Please come see us again for another great stay in the future.

8/10 Bueno

Wanda

Se hospedó 3 noches en marzo de 2024

10/10 Excelente

RACHAEL

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

bryan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Sooo, there is a lot of potential. Its hard to see it based upon the fact they were renovating. Management was very accommodating and attentive considering a few things were wrong in the room and then having a conjoined room with a family that had rambunctious children running etc. The timing of the visit just meant we caught this place at the least optimal time.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 1 abr. 2024
Dear Bryan,Thank you for choosing Courtyard by Marriott Myrtle Beach Barefoot Landing. We appreciate you taking the time to share your constructive feedback. Our goal is to create a peaceful environment, so we encourage you to reach out to our front desk team with any concerns you may have. Our team welcomes the opportunity to correct any issues before you leave our hotel. Please consider giving us another chance to exceed your expectations with another stay in the future.

6/10 Aceptable

Amber

No le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Angela

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A great experience overall 😀
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 25 mar. 2024
Dear Angela,We're delighted you enjoyed your stay at Courtyard by Marriott Myrtle Beach Barefoot Landing! Please come see us again soon.

10/10 Excelente

Cheyenne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Charlotte, mt holly

Viajó con su pareja
Under construction not very organized
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 25 mar. 2024
Dear Charlotte,We appreciate your feedback and your patience while we update the property. Our team is working hard to minimize disruption to our guests during this time. Please come see us again when the work is complete.

8/10 Bueno

Terry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
They are remodeling the outside of the building during our visit
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 12 mar. 2024
Dear Terry,Thank you for staying with us! Hopefully, our renovation project didn't cause you any inconvenience. We look forward to welcoming you back so you can see how we've improved!

8/10 Bueno

Matthew

Le gustó: Limpieza, personal y atención
Remodeling, so so breackfast
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 8 mar. 2024
We apologize for the inconvenience of our renovations during your stay. Our intention with the ongoing transformation is to significantly enhance the guest experience. That said, we hope to welcome you back so you can experience all the ways we have improved.

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had fun
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 4 mar. 2024
Dear James,Thank you for choosing Courtyard by Marriott Myrtle Beach Barefoot Landing! We're glad you had fun, and we invite you to stay with us again the next time you're in the area.

6/10 Aceptable

Sarah

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 5 noches en febrero de 2024

10/10 Excelente

Regina

Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Linay

Viajó con su familia y niños pequeños, Viajó por negocios
No le gustó: Estado de la propiedad e instalaciones
We stayed 3 nights for a youth volleyball tournament. The property was average and the tub didn’t drain well so we would stand in a foot of water during showers. It was also very noisy when people would walk past at all hours of the night.
Se hospedó 3 noches en enero de 2024
Respuesta de General Manager el 22 feb. 2024
Dear Linay,Thank you for staying with us and for your review. We apologize for any issues you experienced with our bathroom or the noise levels. Our maintenance team will review your comments and correct any problems with the tub. It was an honor having you visit, and we hope you will return to see us again the next time you are in Myrtle Beach.

10/10 Excelente

Deborah, Florence

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms are nice size and very clean and the staff is very considerate. They have a Bistro Onsight where you can order food and drinks and Dave the bartender is terrific.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 22 feb. 2024
Dear Deborah,From our entire team, thank you for choosing us! We are so happy our accommodations and service made you feel at home at Courtyard by Marriott Myrtle Beach Barefoot Landing. We appreciate you highlighting our fantastic bistro and bartender as well. Dave will be thrilled you mentioned him by name. Happy travels, and we can't wait to see you again!

10/10 Excelente

Julie

Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Crystal

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location. Many restaurants to choose from, all very close
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 19 feb. 2024
Dear Crystal,It was a pleasure to host your recent stay at Courtyard by Marriott Myrtle Beach Barefoot Landing. We're happy to hear you appreciated our excellent location within close proximity to plenty of area restaurants. Thank you for taking the time to share your positive rating, and we hope to have the opportunity to welcome you back on another occasion.

2/10 Terrible

Dena

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dogs barking loudly in many rooms. Wallpaper peeling off walls. Pleather peeling off furniture in room. Refused to offer credit so we could check out and get a room elsewhere. Could not offer room change to quieter area. Absolutely worst experience. I will never stay at a Courtyard ever again.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 11 feb. 2024
Dear Dena,Thank you for your review. We regret to learn of your disappointment with your experience and of any inconvenience caused by our policies. Your feedback will be shared with our internal team for further consideration and to seize any opportunity to improve. It was a pleasure having you here, and we hope you enjoyed your time in Myrtle Beach.

10/10 Excelente

Jim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The place was great
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 11 feb. 2024
Dear Jim,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your stay with us, and we hope you return soon.

10/10 Excelente

Buddy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Amber

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cool
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 5 feb. 2024
Dear Amber,Thanks so much for your review of Courtyard by Marriott Myrtle Beach Barefoot Landing. We're glad you enjoyed your stay, and we'd love to welcome you back soon!

8/10 Bueno

Jeffery

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Joy

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Hotel was great but unsure of why the staff would assign the room right in front of the ice machine (so it was noisy all night eventhough it shouldn’t have been cause there is no door to the ice machine room ) when the hotel was pretty much empty-and asked the gentleman who came before us if he had a preference of where he wanted his room. Power trip employee wielding his “power” at the desk. Not so much the hotels fault-just crappy people in the world.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager el 1 feb. 2024
Dear Joy,Thank you for choosing Courtyard by Marriott Myrtle Beach Barefoot Landing and for sharing your feedback. While we are happy you enjoyed your stay, we are sorry there was a concern with the noise from the ice machine. Please know we pride ourselves on our top-notch service and apologize this was not your experience. Your comments will be shared with the team to ensure we are always offering our best. We look forward to welcoming you back and impressing you even further.

2/10 Terrible

Dawn

No le gustó: Estado de la propiedad e instalaciones
Hotel was rundown to the point of seedy. Room had an odor. Housekeeping did not change/make the bed or pick up/replace dirty towels. VERY UNSATISFACTORY STAY AT THIS HOTEL.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager el 1 feb. 2024
Dear Dawn,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies if your room was anything short of immaculate. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.

10/10 Excelente

mitchell

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024

8/10 Bueno

Cliente verificado

Viajó con su familia
Lovely staff! Hotel needs a little love
Staff at the hotel are all lovely and very friendly. Couple issues: over all the hotel is in need of renovations and updating (it appears some are in progress), pool was ice cold since the heater was broken, shower in room had some mold, was old and peeling paint on the ceiling, room had a stale smell (thank goodness the window opened), lots of noise transfer between rooms especially toilets and showers. Wish there was breakfast available. Over all- hotel was worth the lower price we paid. Again staff were stellar in all our interactions.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager el 29 ene. 2024
Thank you for being our guest and sharing your valuable feedback. While we are happy you enjoyed our wonderful staff and your stay overall, we are sorry you didn't have the perfect visit we hope for all of our guests. Your comments are important to us and will be shared with the team to ensure we are always offering our best. We look forward to welcoming you back and impressing you further.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice hitel
The staff were very nice. They have everything you need for your stay. The bed was very comfortable.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager el 29 ene. 2024
Thank you for choosing Courtyard by Marriott Myrtle Beach Barefoot Landing and for taking the time to share your lovely, five-star review. We know there's nothing better than a cozy bed and wonderful staff after a busy day in Myrtle Beach, so we are thrilled you were impressed. It would be an honor to welcome you back for another memorable getaway.

10/10 Excelente

Ron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I love the set of the room just an all around great experience
Se hospedó 1 noche en enero de 2024