Thank you for your feedback. We are so happy that you and your family enjoyed your stay with us. We look forward to having you stay with us again soon!

Thank you for your feedback. Please be advised the Hotel is not responsible for lost items. Safes are provided in units for your convenience. The hotel does have a shipping service that is used should lost items be found. We apologize that your watch was not found.

Thank you for your feedback.

Thank you for your feedback. We apologize that you were unpleased with your stay. We will work hard to fix the issues at hand.

Thank you for your feedback and the great photos! We hope you enjoyed your stay with us!

We apologize for the issues that you encountered during your stay. When someone throws thins off the balconies we take it very seriously. We warn guest and then if it persists it leads to an eviction. Once again we apologize for the issue you encountered.

Thank you for your feedback. Yes there is a $10 per night charge for parking.

Thank you for your feedback. We are pleased that you enjoyed your stay.

Thank you for your feedback.

Thank you for your feedback.

Thank you so much for your feedback! We are pleased that you and your family enjoyed your stay with us! Please come back and visit us!

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Thank you for staying with us and taking the time to leave this review. We are very sorry for any inconveniences that you and your family experienced during your stay, and hope you will give us another try.

Ms. Sandra, thank you so much. We are very pleased to see you enjoyed your stay at the Captain’s Quarters! Any feedback to make our resort better is welcomed.

Ms. Maria that's great to hear that you and your family had a wonderful time! We would love to thank you for choosing Captain's Quarter Resort for your family's vacation and hoping to see you the near future.

Miranda, thank you for taking the time to fill out the survey. We glad your stay was enjoyable, and everything was convenient. We are pleased to hear that I our staff was friendly and helpful. I will be sure to let them know.

Thank you so much. Any feedback to make our resort better is welcomed.

Thank you for taking the to complete the survey. Your feedback is very important, and it help us to make Captain's Quarters better for our guest.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Thank you so much, Deidre. We are very pleased to see you enjoyed your stay at the Captain’s Quarters! Any feedback to make our resort better is welcomed. We are in the process of building more parking spaces.

Ms. Nykia, thank you for compliments. We will look into the issues with the elevators. Thank you for feedback. See you next time.

Your feedback is disheartening as it's always our goal to provide a memorable stay for each guest we welcome. From what you described, we missed the mark, and for that, we sincerely apologize. Our team will use your comments to be sure we're consistently providing the exceptional hospitality for which we're known. Thank you for sharing your input.

We appreciate your feedback and for picking Captains Quarters. We are genuinely happy that your time here has already been positive. If you need any help, we are always here.

Thank you for your feedback. We are in the process of remodeling. The parking garage is gated so only guest have access to it. We also have security on site. We do apologize that your stay was not up to par.

Thank you for your feedback. We apologize that you were not notified of the fire. Please be advised the Hotel attempted to reach out to all guest with direct bookings and each 3rd parking booking site as guest contact info does not always transfer over. We do deeply apologize that you were not contacted and we hope that you were still able to enjoy you vacation.

We apologize for the inconvenience that you faced with the unfortunate incident of the bowling alley catching fire. We are very grateful that no one was injured during the time of the event. Our deepest apologies.

Thank you for taking the time to provide your feedback. We truly apologize that you were unable to stay with us for your vacation due to the fire. We are very pleased to hear that you were able to enjoy your vacation at one of Captains Quarters sister resorts. We look forward to having you and your family stay with us in the future.

Thank you for your feedback. We apologize for the inconveniences you faced and will work hard to fix issues mentioned.

Thank you for your feedback.

Thank you for your feedback.

Thank you for your feedback. We will work hard to fix the issues at hand.

Thank you for your feedback. We apologize for the inconvenience you experienced while at the hotel. Please be advised housekeeping does service based on request due to covid.

Thank you for your feedback.

Thank you for your feedback. We apologize for the inconvenience you experienced.

Thank you for your feedback.

Thank you for your feedback. We are so thrilled that you enjoyed your stay with us. We look forward to having you stay with us again soon.

Thank you for your feedback. We apologize about the issue at hand as we are a non-smoking property. We will alert security.

Thank you for taking the time to provide us with your feedback. We apologize that your experience was not pleasant.

Thank you for your feedback