6/10 Aceptable
Erika V.
14 sept. 2025
No le gustó: Limpieza
We love the property and have been coming to Surfmaster for 10 plus years now this is our first time staying in Penthouse L, and if I'm being honest the hot tub on the balcony was the saving grace for this unit. I was disappointed at the cleanliness of the room ... our feet were black when we went to bed the first night. All of the mattresses need to be replaced everyone complained about their necks and backs every morning. I don't know if this unit is new to being rented and the owners are waiting to get some profits in but I would really suggest they reinvest some of their earnings back into this property because it could be absolutely amazing and it's just misses the mark everywhere you turn. Mattresses aside which I consider to be a major problem... There are a lot of minor issues with this unit that need to be addressed if it was just one thing it wouldn't be a big deal but all of the little things add up. Timer on the microwave does not work, toilet paper holder in the bathroom falls off the cabinet when you go to change a roll, The plastic netting around the balcony is damaged and needs replacing, I found food residue on many items in the kitchen, larger coffee mugs in the kitchen would be nice, and a Keurig for that matter. The Jacuzzi tub in the master bedroom shot out a black foreign substance when I turned on the bubbler and I immediately had to take my toddler out of the tub. Did we have a good time anyways? Yes, we always make the best out of every situation.
Erika V.
Se hospedó 7 noches en septiembre de 2025
