Dear Guest,We regret to hear about your experience during your stay at Hotel THE FLAG München M. Your feedback is valuable and acknowledged.We understand your concern regarding the bedding arrangement. For future reference, we’d like to share with you that we provide detailed information about the room and bed sizes online, as well as a reminder email after booking. We recommend taking the time to review these details or reach out to our hotel staff for any changes you might require.On the matter of cleanliness and kitchen equipment, we sincerely apologize for the inconvenience caused. Providing a comfortable and well-equipped stay is our utmost priority. We hope that despite these issues, you will give us another opportunity to serve you better in the future.Best regards,Hotel THE FLAG München M. Team

Dear Guest,How wonderful it is to hear that you and your family had an amazing Christmas at Hotel THE FLAG München M. Your kind words about the staff are greatly appreciated. They indeed strive to create a warm and welcoming atmosphere for all our guests, especially during festive seasons.We are thrilled to have contributed to making your Christmas special. It is always our aim to provide memorable experiences for our guests.We look forward to welcoming you back again for another joyful occasion.Best regards,