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Opiniones sobre Aden Hotel Mudgee

3.5 out of 5
Aden Hotel Mudgee
1 Sydney Road, Mudgee, NSW

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 264 de 649 opiniones" "
Evaluación: 8 - Bueno. 272 de 649 opiniones" "
Evaluación: 6 - Aceptable. 81 de 649 opiniones" "
Evaluación: 4 - Mediocre. 23 de 649 opiniones" "
Evaluación: 2 - Terrible. 9 de 649 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Peter

Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Noise (TV and conversation) too easily heard from the adjacent room
Se hospedó 1 noche en enero de 2024
Respuesta de Joshua and The Aden Hotel Team el 24 ene. 2024
Hi Peter,Thank you for your honest review. I want to apologise for the neighbouring room's noise levels.We do have an after-hours line that our guests can call to report any noise complaints - we would have been more than happy to assist. Again, I do apologise about the noise during your recent stay and only hope that you did enjoy the wonderful room.We hope to see you again, hopefully, we can change that 3-star review to a 5-star.Kindest regards.

8/10 Bueno

Thomas

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean room
Nice and clean room. recommended.
Se hospedó 2 noches en enero de 2024
Respuesta de Jade and The Aden Hotel Team el 16 ene. 2024
Thank you for your kind review.

10/10 Excelente

chong

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jade and The Aden Hotel Team el 30 dic. 2023
Thank you for your review.

10/10 Excelente

Mary

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Although they are renovating, the staff were still very kind with their time and service Room was lovely, Free access to pay tv was a bonus
Se hospedó 1 noche en octubre de 2023
Respuesta de The Aden Hotel Team el 17 oct. 2023
Thank you Mary for your review. We look forward to hosting you again.

10/10 Excelente

Julia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice room. Clean, Comfy bed. Friendly helpful staff. Even though under construction we still enjoyed our stay.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Joshua and The Aden Team el 7 oct. 2023
Hi Julia, Thank you for your amazing 5-star review. We are delighted to hear about your enjoyable stay with us and your experience with the staff. We pride ourselves on offering warm, welcoming service with a can-do attitude so all our guests feel genuinely welcomed at Aden Hotels. We hope to see you and your family again on your next adventure to our beautiful town.

10/10 Excelente

Johnny

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
room is new and very clean with complete room facilities. Hotel was under construction but still able to check in with no hassles. would come back when hotel is completely renovated.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Joshua and The Aden Team el 7 oct. 2023
Hi Johnny, Thank you for your fantastic 5-star review. We love hearing our guests' feedback on our recently refurbished rooms; reading each positive review brings a smile to everyone's face here at Aden Hotels. We are also glad that our excellent housekeeper's efforts haven't gone unnoticed during our major construction project.You were a pleasure to host, and we look forward to hosting you again in the near future; hopefully, our construction project will be complete so you can experience everything we have to offer.

4/10 Mediocre

Karine

Le gustó: Limpieza, estado de la propiedad e instalaciones
Disappointing!
It was disppointing, the full buiding site next to the Motel. The messages we got was that there are renovations to the pool, however it is cnstraction site of the ohter hotel clearly visible on the photo.Not quite sure why it is listed as a hotel? It is a motel and that is how it should be listed on your web site. No signs that it is Aden Hotel either, quite confusing good that we had an address.
Se hospedó 2 noches en septiembre de 2023
Respuesta de The Aden Hotel Team el 18 sept. 2023
Thank you for taking the time to share your experience with us. We apologize that this place was not up to your standard, but can we talk about how you left the room on departure? The half-eaten croissant on the floor that didn't quite make it to the bin. All guests are aware of what the renovations look like and quite frankly we send messages, calls and emails to let guests know plus its on all websites. Please read the fine print.

8/10 Bueno

Paul

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice spot to stay. Some building works going on to improve but don’t let that stop you. We will be back
Se hospedó 2 noches en septiembre de 2023
Respuesta de Joshua and The Aden Team el 16 sept. 2023
Hi Paul,Thank you for your kind review.It was certainly a pleasure hosting you.We definitely look forward to welcoming you back to Aden Hotels. Hopefully, our renewal project will be complete so you can experience everything our property will have to offer.Kindest regards

6/10 Aceptable

Amy

Se hospedó 1 noche en septiembre de 2023
Respuesta de The Aden Hotel Team el 9 sept. 2023
Thank you for your review. We hope to welcome you back again soon.

8/10 Bueno

Lee

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en septiembre de 2023
Respuesta de Kelsie & The Aden Team el 6 sept. 2023
Thank you Lee for taking the time to review us. Look forward to welcoming you back again.

8/10 Bueno

Simona

Se hospedó 3 noches en agosto de 2023
Respuesta de The Aden Hotel Team el 25 sept. 2023
Thank you Simona for taking the time to review us. We look forward to welcoming you again next time.

10/10 Excelente

Tracie

Se hospedó 1 noche en agosto de 2023
Respuesta de Joshua and The Aden Team el 1 sept. 2023
Hi Tracie,Thank you for the 10/10 rating.It was a pleasure to host you. We hope to see you again soon.

10/10 Excelente

Holly

Se hospedó 2 noches en agosto de 2023
Respuesta de The Aden Hotel Team el 18 sept. 2023
Thank you Holly for taking the time to review us.

6/10 Aceptable

Mark

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios
I did like that the room was newish however thats where it ended for me sadly. I was hoping to chat with the management on site but at 9.45 am reception was still closed. The room had so much hair on the sheets, in the bathroom floor, in the shower, along the walls in the bathroom ... it was like someone thought a haircut would be appropriate but housekeeping didnt see any of it. I also noticed a fake female nail on the floor in the room. The corner the property is on had work around it and we parked onsite then trying to get out someone parked so close we couldnt get out until I went back and forth for a few minutes ... fencing and bollards made it very difficult. Being as far as it is from the city centre a restaurant on site would have been good. Whilst I did get a note saying works are on from 1 Nov 22 I thought 9 months later they would have finished.
Se hospedó 1 noche en agosto de 2023
Respuesta de The Aden Hotel Team el 25 ago. 2023
Good Morning Mark,I apologize that the room was not up to standard for your stay with us. As for the renovations, you may see some properties take longer than others due to the world's attendance in jobs and finding reliable workers, hence, we still haven't put a finish date to the letter guests receive. Please also note that the receptionist came into contact with you, and nothing was said to her at the time of your stay.

10/10 Excelente

michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was fantastic. Highly recommend.
Se hospedó 1 noche en junio de 2023
Respuesta de Kelsie & The Aden Team el 13 jun. 2023
Thank you Michael for your 5 star review. Look forward to hosting you again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Major construction on new building Didn’t affect our stay Thanks
Se hospedó 2 noches en junio de 2023
Respuesta de The Aden Hotel Team. el 6 jun. 2023
Thank you for your review

10/10 Excelente

Julia

Viajó con su pareja
Le gustó: Limpieza, personal y atención
After making our booking online, we were extremely impressed by the personal contact by the Aden Mudgee Team to inform us that there was construction on the site which could impact on our stay. Upon arrival we received a very warm welcome at Reception & on entering our room the handwritten welcome note set the tone for the establishment. The room was beautifully styled with crisp white linen & complimenting accessories. A very comfortable bed, hot showers, air-conditioning to offset the chilly Mudgee weather – what more could you desire. Our compliments to the cleaning staff for presenting clean & fresh accommodation – a difficult task with the construction on the site. The personal & professional attitude by all the Aden Mudgee team was exceptional. It was exciting hearing of the vision for the future of this establishment. We look forward to returning to enjoy the amazing amenities when the “resort” comes to fruition. The service & personal approach of the Aden Mudgee Team exceeded any 5 Star hospitality rating.
Se hospedó 2 noches en mayo de 2023
Respuesta de Kelsie & The Aden Team el 26 may. 2023
Thank you Juila for the 5 star detailed review. We love hearing guests experiences and we are glad that you enjoyed your stay with us. We look forward to hosting you again once the new place is up and running. We thank you for for choosing to stay with us.

10/10 Excelente

Karen

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en mayo de 2023
Respuesta de Jade and The Aden Team el 9 may. 2023
Thank you for your review.

10/10 Excelente

Jake

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great rooms and friendly staff at check in- even with the construction work I wouldn’t book anywhere else when visiting Mudgee. Can’t wait to stay again. Thank you.
Se hospedó 2 noches en abril de 2023
Respuesta de Joshua and The Aden Team el 28 abr. 2023
Hi Jake,Thank you for taking the time to write your amazing 5 out of 5 review.I’m so glad to hear you enjoyed your recent stay with us and found our staff to be friendly. we pride ourselves on offering warm welcoming service with a can-do attitude. We want our guests to feel like they belong at Aden Hotels.We would love to welcome you back on your next travel to Mudgee, hopefully our renovations will be finished, and you can experience the complete full potential of our beautiful hotel.Kindest regards,

8/10 Bueno

Claire, Noble Park

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
The room itself was surprisingly nice, aside from some little details like the shower leaking all over the bathroom floor. Shame about the run-down, seedy feel of the outside. Hopefully improves once all the construction is completed.
Se hospedó 2 noches en marzo de 2023
Respuesta de The Aden Hotel Team el 28 mar. 2023
Thank you Claire for taking the time to review your stay and give us feedback. We look forward to hosting you again once the renovations are done and everything ticks your boxes.

8/10 Bueno

Terry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Joshua was hugely client centred. The high quality snacks box and wine was great touch for renovation inconvenience. Need have herbals e.g. peppermint tea as tea choice in rooms.
Se hospedó 1 noche en marzo de 2023
Respuesta de The Aden Hotel Team el 26 mar. 2023
Thank you Terry for taking the time to leave us a 4 star review! We are glad you enjoyed the wine and snack boxes. As for the tea, we are in the process of changing that once renovations are finished.

8/10 Bueno

Brendon

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Rooms are excellent and very comfortable. Fine place to stay if you are in Mudgee to do stuff away from the Hotel. Looking forward to seeing it once the new developments are complete.
Se hospedó 2 noches en marzo de 2023
Respuesta de Megan and The Team el 23 mar. 2023
Lovely knowing another guest found comfort in our rooms. We hope to welcome you back when they're completed, also.Kindest Regards

8/10 Bueno

Thomas

Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Pricey for a place under construction
Se hospedó 1 noche en marzo de 2023
Respuesta de The Aden Hotel Team el 22 mar. 2023
Hi Thomas, Thank you for your review. We apperciate your feedback. Please keep in mind you are paying the price for the room only, not the external. This price has been given to you at a discoutned rate due to renovations. We hope to welcome you back once renovations are completed. Regards

10/10 Excelente

kevin

Se hospedó 2 noches en marzo de 2023
Respuesta de The Aden Hotel Team el 11 abr. 2023
Thank you for your five star review.

10/10 Excelente

Anna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It’s a nice place - convenient , you can park your car right outside your door, room and bathroom look very new and clean. There is a construction happening around but it doesn’t bother at all. They are planning to upgrade and add lots of amenities around Aug 23 so this place should just get better
Se hospedó 2 noches en marzo de 2023
Respuesta de Jade and The Aden Team el 20 mar. 2023
Hi Anna, Thank you for your generous five-star review. We are pleased to know that you enjoyed your stay with us and found our rooms to be new and clean. We do try our best to not make the renovations an inconvenience for our guests during their stay. We hope to welcome you back when renovations are completed and you can try our new amenities.

10/10 Excelente

Tracey

Se hospedó 2 noches en marzo de 2023
Respuesta de The Aden Hotel Team el 26 mar. 2023
Thank you for the 5 Stars Tracey! We look forward to hosting you again soon.

10/10 Excelente

Judy

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
There was a lot of construction going on but the room was lovely and clean.
Se hospedó 2 noches en febrero de 2023
Respuesta de The Aden Hotel Team el 1 mar. 2023
Thank you Judy for your review.

10/10 Excelente

Patricia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean modern room, newly renovated. Best part after our long road trip upon arrival there was a snack box , chocolates and cold waters prepared in our room.
Se hospedó 2 noches en enero de 2023
Respuesta de The Aden Hotel Team el 2 feb. 2023
Thank you Patricia for your 5 star review! We hope to welcome you back soon

10/10 Excelente

George

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best Place In Mudgee to stay
Very good ,,thanks
Se hospedó 2 noches en enero de 2023
Respuesta de Megan and The Team el 2 feb. 2023
You're very welcome! Hope to welcome you back again.

10/10 Excelente

Ivy

Se hospedó 1 noche en enero de 2023
Respuesta de The Aden Hotel Team. el 7 mar. 2023
Thanks for your 5 out of 5 review.We would love to host you again in the near future.

6/10 Aceptable

Sanad

Viajó con su familia
Le gustó: Limpieza, personal y atención
There are a big renovation going on in front of the property. It’s so noisy since morning. Very disturbing for morning sleep. Otherwise, staffs are friendly.
Se hospedó 2 noches en enero de 2023
Respuesta de Megan and The Team el 27 ene. 2023
Thank you for the review Sanad, we are glad you had a pleasant experience with our staff! Our renovations are between 8am-5pm, we understand this can be difficult for some. We hope to welcome you back after the renovations are completed. Kind regards

10/10 Excelente

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de The Aden Hotel Team. el 7 mar. 2023
Thanks for your 5 out of 5 review.We would love to host you again in the near future.

10/10 Excelente

Jessica

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were lovely, the room was cute and comfortable.
Respuesta de Joshua and The Aden Team el 22 dic. 2022
HI Jessica,Thank you for your wonderful review. I’m so glad you enjoyed your stay, and you thought our room was beautifulWe would love to welcome you back after our renovations are complete so you can get the full Aden experience.Kindest of Regards,

10/10 Excelente

Tina

Respuesta de The Aden Hotel Team el 2 may. 2023
Thank you Tina for your 5 star review.

10/10 Excelente

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very helpful staff rooms great
Se hospedó 1 noche en diciembre de 2022
Respuesta de Joshua and The Aden Team el 12 dic. 2022
Hi James,Thanks for your review. Im glad to hear you enjoyed your stay.We hope to see you again.

10/10 Excelente

Florina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our room was very clean and tidy. The staff went above and beyond to accommodate us and the locatios was close to city centre. We will definitely stay there again.
Se hospedó 2 noches en diciembre de 2022
Respuesta de Joshua and The Aden Team el 12 dic. 2022
Hi Florina,Thanks for the lovely review. Im glad we could accommodate you. We definitely look forward to welcoming you back if your ever in Mudgee again :)

8/10 Bueno

George

Viajó con su pareja
Le gustó: Limpieza, personal y atención
At the moment the hotel is undergoing major renovations so there are no facilities available. The rooms however are beautiful. Very clean and modern and very comfortable.
Se hospedó 3 noches en noviembre de 2022

8/10 Bueno

Andrew David

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Spot on
Really beautiful renovated rooms and friendly checkin made our stay so great, we will definately stay again
Se hospedó 1 noche en noviembre de 2022
Respuesta de The Aden Hotel Team el 18 nov. 2022
Thank you for the review! We are happy to hear you enjoyed your stay, the rooms and our service :D See you next time!

8/10 Bueno

Belinda

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms were well appointed and modern. Clean ans tidy.
Se hospedó 2 noches en noviembre de 2022
Respuesta de The Aden Hotel Team el 15 nov. 2022
Thank you for your kind review.

10/10 Excelente

Anthony

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy check in and very nice room Thanks
Se hospedó 2 noches en octubre de 2022
Respuesta de The Aden Hotel Team. el 23 oct. 2022
You're very welcome Anthony, and thank you for the review.

10/10 Excelente

Peter

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice to be able to book ahead and relax without feeling something is out of place. Great bed, furnishings and great sheets. Bathroom and room were immaculate and clean
Se hospedó 1 noche en octubre de 2022
Respuesta de The Aden Hotel Team el 18 oct. 2022
Thank you Peter for your review! We hope to host you very soon.

10/10 Excelente

Paul

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Easy to find with all the amenities you would expect. Close to town as well
Se hospedó 1 noche en octubre de 2022
Respuesta de The Aden Hotel Team el 16 oct. 2022
Thank you Paul for the review. Look forward to hosting you again soon.

10/10 Excelente

King

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was nothing to pick on. Highly recommended.
Se hospedó 1 noche en octubre de 2022
Respuesta de The Aden Hotel Team el 13 oct. 2022
Thank you so much for taking the time to review us.

10/10 Excelente

Ernest R.

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel. Everything very clean, updated room and bathroom, great wifi.
Se hospedó 3 noches en septiembre de 2022
Respuesta de The Aden Hotel Team el 1 oct. 2022
Thank you for your lovely review! We hope to see you again.

8/10 Bueno

VIJITHA

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Don

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly service, modern facilities, very comfortable bed, 20 minute easy walk to town.
Se hospedó 1 noche en septiembre de 2022
Respuesta de The Aden Hotel Team el 19 sept. 2022
Thank you

8/10 Bueno

Claudia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy check in, nicely renovated rooms! 3 Minute drive to city centre. Would stay again when in Mudgee.
Se hospedó 2 noches en agosto de 2022
Respuesta de The Aden Hotel Team el 23 ago. 2022
Thank you for you review Claudia, we will see you next time you're in town!

10/10 Excelente

Denis

Se hospedó 1 noche en agosto de 2022
Respuesta de The Aden Hotel Team. el 22 ago. 2022
Thank you

10/10 Excelente

Peter

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
too often regional motel rooms are a disappointment but not at the Aden. With a pillow top bed fit for a 5-star hotel, a stylish understated decor, and heating that worked perfectly all offered with caring reception support, you couldn't fault it. Look forward to seeing the new restaurant
Se hospedó 1 noche en julio de 2022
Respuesta de The Aden Hotel Team. el 25 jul. 2022
Thank you Peter for you awesome review! We are glad you enjoyed your stay. We look forward to hosting you again soon.

10/10 Excelente

Glen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing Friendly Staff, Very clean and refurbished rooms. Highly Recommend,
Se hospedó 2 noches en julio de 2022
Respuesta de The Aden Hotel Team el 20 jul. 2022
Thank you Glen for your review. Hope to see you again soon.