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Opiniones sobre VR Rotorua Lake Resort

4.5 out of 5
VR Rotorua Lake Resort
366 State Highway 33, Mourea

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 444 de 1001 opiniones" "
Evaluación: 8 - Bueno. 330 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 144 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 59 de 1001 opiniones" "
Evaluación: 2 - Terrible. 24 de 1001 opiniones" "

8,4/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
muy lindo hotel pero la habitación cuadruple un poco pequeña. Se llega fácilmente a Rotorua
Se hospedó 2 noches en enero de 2019
Respuesta de VR Rotorua Team el 24 ene. 2019
Dear Valued Guest, Thanks for your feedback and we are happy to know that you enjoyed your stay. Looking forward to welcome you again in near future. Regards. VR Rotorua Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Increíble personal del hotel
El hotel es muy bonito y cuenta con todos los servicios, lo que realmente se lleva las palmas es el personal que trabaja ahí, son muy amables y totalmente dispuestos a ayudar.
Se hospedó 1 noche en agosto de 2017
Respuesta de Team el 19 oct. 2017
Dear Happy Guest, We are happy to see that you have rated us perfect,. We are more than happy to welcome you again. Muchas gracias. Team

10/10 Excelente

Silvia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El hotel que necesitábamos
La atención es más que Buena, la verdad es q quedamos muuuuuy conformes con el hotel

10/10 Excelente

Silvia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
tranquilidad y paisaje
Muy recomendabe

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very Happy with the service. Very Beautiful location for a Hotel.
Se hospedó 1 noche en mayo de 2024
Respuesta de VR Team el 3 may. 2024
Dear Kevin, Thank you for your feedback. We hope to see you soon. Regards,

10/10 Excelente

Ruth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very pretty setting right on the lake. Great staff and wonderful food.
Se hospedó 1 noche en abril de 2024
Respuesta de VR Team el 24 abr. 2024
Dear Ruth, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Regards,

6/10 Aceptable

Suan Phaik

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Nice lake view. The mattress lacks support, sinks in.
Se hospedó 1 noche en abril de 2024
Respuesta de VR ROTORUA TEAM el 30 abr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

10/10 Excelente

Maria

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. We really loved the character of the hotel. The restaurant was fantastic, and staff was friendly and helpful. We had a great experience.Looooove It
Se hospedó 1 noche en abril de 2024
Respuesta de VR Team el 13 abr. 2024
Dear Maria, Wow! What a wonderful review, we genuinely appreciate your business and your trust in us. I am incredibly happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel soon. Thank you.Regards,

8/10 Bueno

Xiaolu

Viajó con su pareja
Le gustó: Limpieza, personal y atención
love the lake side location & view.
Se hospedó 1 noche en marzo de 2024
Respuesta de VR ROTORUA TEAM el 30 abr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

8/10 Bueno

Tom

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, right on the lake. We had a ground floor room with direct access to the lake and a small patio area to sit and relax. Large, clean, comfortable room with seperate bedroom and lounge area. Nice breakfast but didnt try the restaurant in the evening.
Respuesta de VR ROTORUA el 30 abr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

10/10 Excelente

gilles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
un bel hotel dans un environnement tres agréable, restaurant de qualité, personnel très affable
Se hospedó 1 noche en marzo de 2024
Respuesta de VR ROTORUA el 30 abr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

8/10 Bueno

Charmaine

Le gustó: Limpieza, personal y atención
Beds were comfortable and room was clean. No laundry bags in the bedroom, no soap by the bath. Soap was attached in the shower. No milk in the fridge for tea and coffee. Had to ask for extra glasses. Quiet setting and peaceful by the lake. Not bad overall
Se hospedó 1 noche en marzo de 2024
Respuesta de VR ROTORUA el 30 abr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

8/10 Bueno

Sandra

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Hotel and room are dated. Shower stall is very small with no removable shower head despite the spacious bathroom. Not too clean as evidenced by the stains on bedsheet, ceiling and shower tile gouge etc. Jacuzzi with no water! About 20 minutes drive to town center where the eateries are. The road close to hotel is very dark with no street lights. Hence driving late at night was not too comfortable. Deluxe breakfast buffet. Great Lake view. Quiet and relaxing! Not too far from Te Puia.
Se hospedó 3 noches en marzo de 2024
Respuesta de VR ROTORUA el 30 abr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

8/10 Bueno

Michelle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great views. Only stayed 1 night so didn't take advantage of the amenities but restaurant, hot tub, pool and tennis courts looked nice
Se hospedó 1 noche en marzo de 2024
Respuesta de VR ROTORUA TEAM el 3 mar. 2024
Dear Valued Guest,Thanks for the review and very happy to see that you enjoyed your stay.We look forward to welcoming you again in near future.Take care.Regards,VR Rotorua

8/10 Bueno

Sora

Se hospedó 1 noche en febrero de 2024
Respuesta de VR ROTORUA TEAM el 30 abr. 2024
Dear Valued Guest,Thanks for your rating and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

10/10 Excelente

Rijan, Grantham Farm

Se hospedó 1 noche en febrero de 2024
Respuesta de VR ROTORUA TEAM el 3 mar. 2024
Dear Valued Guest,Thanks for giving us a perfect rating and we look forward to welcoming you again in the near future.Take care.Regards,VR Rotorua

10/10 Excelente

Elizabeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
out in the country on the lake side. Well maintained. Can recommend this hotel to others who want a relaxing stay in quality surroundings.
Se hospedó 1 noche en febrero de 2024
Respuesta de VR ROTORUA TEAM el 3 mar. 2024
Dear Valued Guest,Thanks for giving us a perfect rating and we look forward to welcoming you again in the near future.Take care.Regards,VR Rotorua

4/10 Mediocre

Cam

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was old and tired. Things did not work well. Room was heavily bleached so we needed to sleep with door open. Staff only half interested at best. Gym was old and broken. Way overpriced and over rated. Not a good experience
Se hospedó 1 noche en febrero de 2024
Respuesta de VR ROTORUA TEAM el 3 mar. 2024
Dear Valued Guest,We are very disappointed to hear that you found our service to be below your standards.We hope you will still give us one more chance to serve you. Please take care.Regards,VR Rotorua Team

10/10 Excelente

Jeff

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved the view of the lake. Older hotel very presentable nice rooms . Quiet, very relaxing staff was friendly. Would recommend this to anyone we booked on Expedia no issues . Thanks
Se hospedó 1 noche en febrero de 2024
Respuesta de VR ROTORUA TEAM el 3 mar. 2024
Dear Valued Guest,Thanks for the review and very happy to see that you enjoyed your stay.We look forward to welcoming you again in near future.Take care.Regards,VR Rotorua

10/10 Excelente

Christina

Se hospedó 1 noche en febrero de 2024
Respuesta de VR ROTORUA TEAM el 30 abr. 2024
Dear Valued Guest,Thanks for your review and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

10/10 Excelente

Jasper

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lake view was amazing. Bed is comfortable. The manager Kim was polite and super helpful.
Se hospedó 2 noches en febrero de 2024
Respuesta de VR Rotorua Team el 10 feb. 2024
Dear Jasper, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! I will be sure to let our staff know how much of an impact they made on your experience. We look forward to welcoming you back to the hotel soon. Regards,

10/10 Excelente

Holly, Alicetown

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Facility is a little dated and could do with a bit of a facelift, but the staff were friendly and helpful, my room was in a good condition, and I spent a much needed restful night there with room service offered when the front desk lady realised how tired I was upon arrival.
Se hospedó 1 noche en febrero de 2024
Respuesta de VR ROTORUA TEAM el 3 mar. 2024
Dear Valued Guest,Thanks for giving us a perfect rating and we look forward to welcoming you again in the near future.Take care.Regards,VR Rotorua

8/10 Bueno

Joe

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The units need a little updating regarding painting & cabinetry. The breakfast was wonderful.
Se hospedó 1 noche en febrero de 2024
Respuesta de VR ROTORUA TEAM el 3 mar. 2024
Dear Valued Guest,Thanks for the review and very happy to see that you enjoyed your stay.We look forward to welcoming you again in near future.Take care.Regards,VR Rotorua

4/10 Mediocre

Wahida

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de VR ROTORUA TEAM el 3 mar. 2024
Dear Valued Guest,We are very disappointed to hear that you found our service to be below your standards.We hope you will still give us one more chance to serve you. Please take care.Regards,VR Rotorua Team

10/10 Excelente

Tony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de VR ROTORUA TEAM el 3 mar. 2024
Dear Valued Guest,Thanks for giving us a perfect rating and we look forward to welcoming you again in the near future.Take care.Regards,VR Rotorua

8/10 Bueno

MAREE

Se hospedó 5 noches en enero de 2024
Respuesta de VR ROTORUA el 30 abr. 2024
Dear Valued Guest,Thanks for your rating and we look forward to welcoming you back in the near future.Take care.Regards,VR Rotorua Team

8/10 Bueno

Kevin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Garden areas looked like they need a bit of work. Toilet needed fixing - constant noise all night.
Se hospedó 1 noche en enero de 2024
Respuesta de Regards VR Team Rotorua el 31 ene. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

2/10 Terrible

Annie

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Bathroom is too old
Se hospedó 1 noche en enero de 2024
Respuesta de Regards VR Team Rotorua el 31 ene. 2024
Dear valued guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am deeply sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

8/10 Bueno

Tamara

Le gustó: Limpieza, personal y atención, servicios
Stunning lake location but that makes for no alternative amenities. Excellent rooms but the pool was freezing even in summer. Good range of gym equipment but some of it needs minor repairs.
Se hospedó 2 noches en enero de 2024
Respuesta de Regards VR Team Rotorua el 31 ene. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

10/10 Excelente

Nitin, San Jose

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful lake front hotel! Nice big rooms, delicious breakfast.
Se hospedó 2 noches en enero de 2024
Respuesta de VR Rotorua Team el 22 ene. 2024
Dear Nitin,Thank you for your review and for choosing our hotel. I am happy you enjoyed your stay, and I look forward to having you again as a guest in our hotel. Regards,

6/10 Aceptable

Sophie

Viajó con su pareja
Le gustó: Personal y atención
Had a nice stay
Se hospedó 2 noches en enero de 2024
Respuesta de Regards VR Team Rotorua el 31 ene. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

10/10 Excelente

Phil

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful place
Se hospedó 1 noche en enero de 2024
Respuesta de VR Team el 31 ene. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

6/10 Aceptable

Jasmeen

Viajó con su pareja
Le gustó: Personal y atención
Se hospedó 2 noches en enero de 2024
Respuesta de Regards VR Team Rotorua el 31 ene. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

10/10 Excelente

Qi

Se hospedó 2 noches en enero de 2024
Respuesta de VR Team el 31 ene. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

10/10 Excelente

Harleen

Se hospedó 4 noches en enero de 2024
Respuesta de VR Team el 31 ene. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

10/10 Excelente

ambur

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My room was absolutely gorgeous and the view was even better! Staff was extraordinary and beyond helpful.
Se hospedó 1 noche en enero de 2024
Respuesta de VR Team el 31 ene. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

2/10 Terrible

Jack

Se hospedó 3 noches en enero de 2024
Respuesta de Regards VR Team Rotorua el 31 ene. 2024
Dear valued guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am deeply sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 Excelente

Mayumi

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Great view
Great view Nice big bath I really enjoyed
Se hospedó 2 noches en diciembre de 2023
Respuesta de VR Team el 31 ene. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Disappointed
Dirty and stained toilet, poor cleanness standards. Webs and mould on windows and curtains. Dead insects everywhere. Very disappointed with the condition of the room for over $300 a night on a twin room. Only good thing is the lake view looking out.
Se hospedó 1 noche en enero de 2024
Respuesta de Regards VR Team Rotorua el 31 ene. 2024
Dear valued guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am deeply sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 Excelente

Sheryl

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy to find Friendly and helpful staff
Se hospedó 1 noche en diciembre de 2023
Respuesta de VR Team el 31 ene. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

6/10 Aceptable

Ben

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
We had a lovely stay, but the room seemed to need a bit of maintenance. The lakeside setting is beautiful, and the staff were friendly and helpful. Overall it was good, and I would recommend it for the setting alone, but I was a little disappointed in the room considering the cost.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Regards VR Team Rotorua el 31 ene. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

8/10 Bueno

Dragana

Se hospedó 5 noches en diciembre de 2023
Respuesta de Regards VR Team Rotorua el 31 ene. 2024
Dear valued guest,Thank you for your positive comments and I am pleased that you had a pleasant stay overall. However, I apologize for the inconvenience that you experienced during your stay, and do not hesitate to contact us to share more information.

10/10 Excelente

Ethan

Se hospedó 1 noche en diciembre de 2023
Respuesta de VR Team el 31 ene. 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again soon!

2/10 Terrible

Andrew

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Dead flies and open door
Where to start. No soap, dead flies on roof and light busted in bathroom. But greatness sin was leaving our door open. If I was in Australia I would have demanded refund. New Zealand great place to visit but this place let us down.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Regards VR Team Rotorua el 31 ene. 2024
Dear valued guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am deeply sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

2/10 Terrible

Gall, Calabasas

Se hospedó 2 noches en diciembre de 2023
Respuesta de Regards VR Team Rotorua el 31 ene. 2024
Dear valued guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am deeply sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

6/10 Aceptable

Jennifer

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
More run down than pictures suggest. Pool VERY tiny and there aren't really activities. A lot could have been forgiven if staff was slightly more friendly. Such an odd experience. Servicable, but not really a vacation. Just a place to sleep, and leave quickly.
Respuesta de VR Rotorua el 28 dic. 2023
Dear Jennifer, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am deeply sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will improve our services. Thank you. Regards,

8/10 Bueno

Majdi

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
A Charming Retreat with Room for Improvement
The staff at VR Rotorua Lake Resort were fantastic! They were super friendly and helpful, making me feel welcomed from the moment I arrived. It's a quiet spot on the lake, perfect for a romantic getaway, but be warned, it's a bit far from the main drag in Rotorua. The hotel itself is getting a bit long in the tooth. The rooms and bathrooms could definitely use a refresh, especially the showers. I had to do the hot cold dance every time I wanted to take a shower! Plus, for the price, you might find nicer places closer to the action. Overall, VR Rotorua had its pros and cons. If you're looking for a peaceful escape with awesome staff, it's a good choice. But if you want modern amenities and easy access to Rotorua's sights, you might want to keep searching. Here are some of the things I liked: Super friendly staff Peaceful location on the lake Nice outdoor pool Here are some things to keep in mind: Rooms and bathrooms are a bit outdated Far from the city center and main attractions Price might be a bit high for the current condition
Se hospedó 2 noches en diciembre de 2023
Respuesta de VR Rotorua el 27 dic. 2023
Dear Majdi. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you are traveling to our area gain soon, do not hesitate to call us. Regards,

10/10 Excelente

Ana

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely stunning location. Well worth to pay extra for a lake view. It was magical, we wished we stayed longer . Even though there were things in the rooms that could be improved, like no working room safe or old style taps with no mixer , the setting totally makes up for it. Beautiful and if we ever pass this area again we will certainly go back.
Se hospedó 2 noches en diciembre de 2023
Respuesta de VR Rotorua el 27 dic. 2023
Dear Ana. Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! Regards

6/10 Aceptable

Caroline

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Quel dommage que cet hôtel assez bien placé soit si mal géré !! Pieds de lits cassés dans une chambre Mégots de cigarettes devant la baie vitrée , cendrier pas nettoyé ... des petits détails Restauration catastrophique ! Le personnel est souriant mais pas bien suivi !
Se hospedó 2 noches en diciembre de 2023
Respuesta de Regards VR Team Rotorua el 31 ene. 2024
Dear valued guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am deeply sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

6/10 Aceptable

Jerry

Le gustó: Limpieza
Pretty average. The grounds are simply beautiful, and the lake view from my room was amazing. The interior of the property could use a minor rehab. Fresh painting. Shower grout replacement. Light fixture updating. I made a dinner reservation for 9 o’clock, but reception told me that if they were not busy enough that they might close early so decided to eat offsite. So I guess do not plan for their dining hours to be respected. Very easy drive to town and to most area tourist attractions. I’m happy I stayed here, but I just think they’re missing some opportunities to improve the property and to make more money.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Regards VR Team Rotorua el 31 ene. 2024
Dear valued guest We appreciate you taking the time to provide us with such candid feedback of your stay. I am deeply sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.