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Opiniones sobre Hilander Motel

2 out of 5
Hilander Motel
615 South Third West Street, Mountain Home, ID

Opiniones

6,8
Evaluación: 10 - Excelente. 33 de 168 opiniones" "
Evaluación: 8 - Bueno. 47 de 168 opiniones" "
Evaluación: 6 - Aceptable. 45 de 168 opiniones" "
Evaluación: 4 - Mediocre. 26 de 168 opiniones" "
Evaluación: 2 - Terrible. 17 de 168 opiniones" "

7,4/10

Limpieza

8,2/10

Personal y atención

5,8/10

Servicios

5,8/10

Estado de la propiedad e instalaciones

6,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lock on door was hard to open but other than that everything was good.
Se hospedó 1 noche en mayo de 2024
Respuesta de Jay el 12 may. 2024
Thank you for your review, we truly appreciate your feedback.

8/10 Bueno

Amy

Se hospedó 1 noche en abril de 2024
Respuesta de Hay el 12 may. 2024
Thanks for your feedback and thank you with staying at Hilander Motel.

8/10 Bueno

Catherine, Shoreline

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Nice comfortable quiet motel property undergoing needed refurbishment. I did use earplugs to deal with the very very loud (but efficient) heating/cooling unit and shower could stand an upgrade to more space and a shelf for soap and shampoo.
Se hospedó 1 noche en abril de 2024
Respuesta de Jay el 8 abr. 2024
Thank you for your review and yes we started renovations ,we truly appreciate your feedback and thanks with staying at Hilander Motel.

2/10 Terrible

john

No le gustó: Personal y atención, estado de la propiedad e instalaciones
There is a hole at the bath entrance, carpet only thing keeping you from falling through. Toilet seat 100 years old and falling apart, curtains have so many holes, looks like shotgun did it, door barely locks to the room. If I had not driven 950 miles and was dead on my feet I would have got my money back and went elsewhere. 3 out 100
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jay el 2 ene. 2024
we apologize for your inconvenient stay at Hilander Motel, we will work hard and fix the issues you do have.

4/10 Mediocre

James M

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This place is a dump.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jay el 29 nov. 2023
We apologize for your inconvenient stay at Hilander Motel.

2/10 Terrible

Dena

No le gustó: Estado de la propiedad e instalaciones
It was run down, furniture looked like thrift store, smelled like old smoke, cracks in ceiling, paint and walls dirty, dingy. And it cost over $100. It would’ve been acceptable for around $45.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jay el 29 nov. 2023
We apologize for your inconvenient stay at Hilander Motel but because of your reservation was 2 bed and had a dog that's reason total price paid around 100 but we will fix the issues you do have.

4/10 Mediocre

Alissa

No le gustó: Servicios
I personally dont mind the staff she gave me back my money. But i stayed half a night. I think they need to say we have internet but not high speed. Im videogamer. I couldnt even connect to my ipad. And the tv was so pixeled that you could barely see picture. So for me its a miss. Overall friendly lady.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Jay el 29 nov. 2023
We apologize for your inconvenient stay at Hilander Motel and we already fixed internet and TV issues you do had on your stay.

10/10 Excelente

Kathryn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Jay el 2 nov. 2023
Thank you much for your time for writing a review, we truly appreciate your feedback.

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 6 noches en septiembre de 2023
Respuesta de Jay el 1 oct. 2023
Thank you for your time for writing a review, we truly appreciate your feedback & thank you with staying at Highlander Motel.

6/10 Aceptable

Tina

Se hospedó 2 noches en septiembre de 2023
Respuesta de Jay el 20 sept. 2023
Thank you for your review, we truly appreciate your feedback & staying with Hilander Motel.

2/10 Terrible

Carrieanne

Se hospedó 1 noche en septiembre de 2023
Respuesta de Jay el 16 sept. 2023
We feel extremely apologize for your inconvenient stay at Hilander Motel.

4/10 Mediocre

Randy

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Sketchy
The owners were very nice. The rooms need torn down. They are quite disgusting. It’s a sketchy area. I would not go back. Also asked for non smoking and it smelled like a smoke stack
Se hospedó 3 noches en julio de 2023
Respuesta de Jay el 14 ago. 2023
Sorry for your inconvenient stay at Hilander Motel,Your room was located between both smoking room that's the reason possibility smelled like a smoke but we will fix the issues asap.

10/10 Excelente

Daphne, SALT LAKE CITY

Viajó en grupo
Le gustó: Limpieza, personal y atención
The room was clean and the price was right. The a/c was really loud but effective. The place is definitely old and in need of a facelift, but it was comfortable and I slept well.
Se hospedó 1 noche en julio de 2023
Respuesta de Jay el 19 jul. 2023
Thank you for your time for writing a review, we appreciate your feedback .

8/10 Bueno

Levi W

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en julio de 2023
Respuesta de Jay el 19 jul. 2023
Thank you for your review, we appreciate staying with Hilander Motel & your feedback .

10/10 Excelente

Carla

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2023
Respuesta de Jay el 13 jul. 2023
Thank you for your genius review ,we do appreciate staying at Hialnder Motel.

10/10 Excelente

Latrisha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I like everything and it's affordable
Se hospedó 1 noche en junio de 2023
Respuesta de Jay el 6 jul. 2023
Thank you for your kind review ,we appreciate your feedback & staying at Hilander Motel.

2/10 Terrible

Steve

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
In need of refurbishing badly.
Se hospedó 1 noche en junio de 2023
Respuesta de Jay el 19 jun. 2023
Thank you for your review, we apologize for your inconvenient stay at Hilander Motel and we will fix the issues you do have promptly.

8/10 Bueno

Sandra

Le gustó: Limpieza, personal y atención
Old motel, shabby but adequate
Se hospedó 1 noche en junio de 2023
Respuesta de Jay el 14 jun. 2023
Thank for your feedback, we truly appreciate staying with Hilander Motel.

2/10 Terrible

Jill H

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
No such thing as Non smoking
It was a non smoking room but that wasn’t the case. Perhaps because we are allergic/sensitive to smoke/ it was a rough night. Man checking is was nice. If you truly want a non smoking room- don’t stay here.
Se hospedó 1 noche en junio de 2023
Respuesta de Jay el 8 jun. 2023
Thank you for your review, we apologize for your inconvenient stay at Hilander Motel and we will resolve this problem ASAP.

10/10 Excelente

andrii

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
very good an cheap
Se hospedó 1 noche en mayo de 2023
Respuesta de Jay el 31 may. 2023
Thank you for your review, we sincerely appreciate your feedback and thanks again with staying at Hilander Motel.

2/10 Terrible

John

Viajó en grupo
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Dirty
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Madisen

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Jay el 28 may. 2023
Thank you for your feedback

8/10 Bueno

Joke

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was a good stay. Quiet, but close to the city centre.
Se hospedó 1 noche en mayo de 2023
Respuesta de Jay el 23 may. 2023
Thank you for writing your experience during staying at Hilander Motel, we sincerely appreciate your feedback.

8/10 Bueno

Lynn

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No amenities like coffee in the room. It was clean, but a bit shabby. My experience with the front desk clerk was fleering, but pleasant.
Se hospedó 1 noche en mayo de 2023
Respuesta de Jay el 21 may. 2023
Thank you for your review, we truly appreciate your feedback & staying with Hilander Motel.

10/10 Excelente

Theresa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Just a small hotel in Mountain Home. The lady in the office was wonderful = so kind and helpful.
Se hospedó 1 noche en abril de 2023
Respuesta de Jay el 3 may. 2023
Thank you for your wonderful review, we truly appreciate your feedback.

6/10 Aceptable

Carlene

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios
CLOSE TO WHERE WE NEEDED TO BE.
Se hospedó 1 noche en abril de 2023
Respuesta de Jay el 26 abr. 2023
Thank you for your time for writing a review, we appreciate your feedback.

8/10 Bueno

Carolyn

Le gustó: Limpieza, personal y atención
The best part was the person who gave us the keys. He was friendly, helpful and upbeat.
Se hospedó 1 noche en abril de 2023
Respuesta de Jay el 23 abr. 2023
Thank you for your review, we truly appreciate staying at Hilander Motel

10/10 Excelente

Ted

Viajó en grupo
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Rooms were very clean but old, outdated and in need of repair. Beds were comfortable and it served it's purpose for a quick nights rest.
Se hospedó 1 noche en marzo de 2023
Respuesta de Jay el 10 mar. 2023
Thank you for your review, we sincerely appreciate staying at Hilander Motel.

4/10 Mediocre

Barb

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Very rough condition- needs TLC
Se hospedó 1 noche en febrero de 2023
Respuesta de Jay el 10 feb. 2023
Thank you for your review and we apologize for your inconvenient stay at Hilander Motel we will fix the issue you do have during your stay.

6/10 Aceptable

Pamela

Viajó por negocios
OUCH
IT was a adequate place but the drain cover on the shower was loose got on rubber bath mat causing it to slip I fell and now am facing physical therapy and possible surgery.
Se hospedó 1 noche en enero de 2023

8/10 Bueno

Areli

Se hospedó 2 noches en noviembre de 2022
Respuesta de Jay el 3 dic. 2022
Thank you for your review, we do appreciate staying at Hilander Motel

6/10 Aceptable

Laurie

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
We usually stay here because it's the cheapest place around, and the owners are so very nice. Place could use a few upgrades though.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Jay el 21 sept. 2022
Thank you for your feedback and we appreciate your stay at Hilander Motel.

6/10 Aceptable

Janilee

Viajó con su pareja, Viajó con mascotas
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Very old and dayed, although staff were nice and it seemed clean for as worn as it was. AC very noisy, but necessary.
Se hospedó 1 noche en julio de 2022
Respuesta de Jay el 17 jul. 2022
Thank you for your review & staying with Hilander Motel, we appreciate your feedback

6/10 Aceptable

Larry

Viajó por negocios
Le gustó: Limpieza, personal y atención
The staff was nice the room was noisy from other rooms however the staff let the other people know to keep the noise down which made my second night of sleep much better!
Se hospedó 2 noches en junio de 2022
Respuesta de Jay el 29 jun. 2022
Thank you for your review with your noise concern, we truly appreciate your stay at Hilander Motel

4/10 Mediocre

Janine

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Office was very nice. Room was shabby but clean. Bathroom sink clogged up and had a leak in the pipes. Overflow parking was over a filled in pool.
Se hospedó 1 noche en junio de 2022
Respuesta de Jay el 25 jun. 2022
We apologize for your inconvenient stay at Hilander Motel but we will fix the sink clogged issues and thanks for letting us know and staying at Hilander Motel.

6/10 Aceptable

Allen

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Clean, and reasonable amenities for the price. Nice beds. Bathroom needed maintenance.
Se hospedó 1 noche en mayo de 2022
Respuesta de Jay el 11 jun. 2022
Thank you for your review, we sincerely appreciate your stay at Hilander Motel.

4/10 Mediocre

Michael

Se hospedó 1 noche en mayo de 2022

2/10 Terrible

Kathleen

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
As a warning to fellow fans of cheap motels: this place is FILTHY. Im talking about black mold, peeling wallpaper, decades old grime and dust on fixtures and heating unit filthy. Black stuff coming out of shower drain when using bathroom sink filthy. Ripped carpets, cigarette holes the size of quarters on blankets, and mysterious brown stains caked on walls and mattress filthy. After traveling a long distance it was too late to find another place to stay - don't let this happen to you!
Se hospedó 1 noche en mayo de 2022
Respuesta de Jay el 18 may. 2022
We apologize for your inconvenient stay at Hilander Motel, we will do our best efforts to resolve the issues you do have.

4/10 Mediocre

Brandon

Viajó en grupo
Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Limpieza, estado de la propiedad e instalaciones
Needs an upgrade and cleaning
Room was very worn. Stains all over furniture.
Se hospedó 3 noches en abril de 2022
Respuesta de Jay el 4 may. 2022
Thank you for your review, we apologize for your inconvenient stay at Hilander Motel but we will resolve the issues you do have.

10/10 Excelente

Frank

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2021
Respuesta de Jay el 6 ene. 2022
Thank you for your review, we appreciate your feedback.

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The bed linens and towels and furniture and toiletries all good. The place needs a total Reno. It is too old, carpets, tiles curtains, etc to ever get looking clean, very shabby. Check in was great, but not enough to stay ever again unless upgraded.
Se hospedó 1 noche en junio de 2021
Respuesta de Jay el 25 jun. 2021
Thank you for your review, we will keep your suggestions during renovation and we appreciate your feedback

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en junio de 2021
Respuesta de Jay el 20 jun. 2021
Thank you kindly for your review, we appreciate your stay at Hilander Motel with your feedback.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is an older property but it is clean.
Se hospedó 1 noche en mayo de 2021
Respuesta de Jay el 9 jun. 2021
Thank you for your review, we truly appreciate your stay at Hilander Motel with your feedback.

8/10 Bueno

Cliente verificado

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The people were very friendly and helpful. It's an older motel, but it was clean and comfortable, and everything in our room worked.
Se hospedó 2 noches en mayo de 2021
Respuesta de Jay el 2 jun. 2021
Thank you for your review, we appreciate your stay at Hilander Motel with your feedback.

6/10 Aceptable

Cliente verificado

Viajó con mascotas
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
I really liked Justin. He was professional and very courteous. He provided the right room for my needs (downstairs and accepted my pet). I didn't like the room because the air conditioner heater made constant noise, more than a little. The door was not the best for security. The toilet seat had been there so long the paint was wearing off and the general condition of the room was run down. For all that the price was right and it was clean. It was a bed for the night in an aging motel. All I needed.
Se hospedó 1 noche en febrero de 2021
Respuesta de Jay el 20 feb. 2021
Thank you for your review, we will try to resolve the issues you do have, we appreciate your stay with your feedback.

4/10 Mediocre

Earl C

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Not like the picture!
Se hospedó 1 noche en febrero de 2021
Respuesta de Jay el 13 abr. 2021
Thanks for your comments but actually the guest had a dog and was unwilling to pay the pet fee, He cancelled his reservation & did not stay in a room.

6/10 Aceptable

Marten

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2020
Respuesta de Jay el 22 nov. 2020
Thanks for your valuable time for writing a review, we appreciate your stay at Hilander Motel with your feedback.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en agosto de 2020
Respuesta de Jay el 12 nov. 2020
Thank you for your review, We apologize for your inconvenient stay at Hilander Motel

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención
The staff were very accommodating and helpful. Not the prettiest hotel but served our purpose as an affordable overnight during a long car trip.
Se hospedó 1 noche en septiembre de 2020
Respuesta de Jay el 7 sept. 2020
Thank you for your generous review, we appreciate very much your feedback and your stay at Hilander Motel.

2/10 Terrible

BSkeels, Hillsboro. Oregon.

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So much didnt work! Even electrical tape on miccwave cord. The shower had rust stain on the wall and pipes.
Se hospedó 1 noche en agosto de 2020
Respuesta de Jay el 31 ago. 2020
We apologize for your inconvenient stay at Hilander Motel, we will improve hospitality and fix the issues you do have.