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Opiniones sobre Quality Inn Mt. Pleasant - Charleston

2.5 out of 5
Quality Inn Mt. Pleasant - Charleston
310 Johnnie Dodds Blvd., Mount Pleasant, SC

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 416 de 1002 opiniones" "
Evaluación: 8 - Bueno. 306 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 137 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 75 de 1002 opiniones" "
Evaluación: 2 - Terrible. 68 de 1002 opiniones" "

8,0/10

Limpieza

8,4/10

Personal y atención

7,6/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Eduard

Le gustó: Servicios
Muy bueno el ospedaje
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 27 may. 2024
We thank you very much and hope to see you again.

10/10 Excelente

victor

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy limpio
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 9 abr. 2024
Thank you so much and please do come see us again.

10/10 Excelente

Jose Mateo

Se hospedó 1 noche en marzo de 2024
Respuesta de GM el 6 abr. 2024
We thank you very much and hope you will visit again.

10/10 Excelente

Fransisco

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de GM el 22 ene. 2024
We thank you and hope to see you again soon.

10/10 Excelente

Edwin

Le gustó: Limpieza
Muy bueno
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM el 10 dic. 2023
We thank you very much and hope you will viit again.

6/10 Aceptable

Olivia Rodríguez

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM el 26 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Mt. Pleasant - Charleston. Your loyalty is important to us. Please visit us again soon!

10/10 Excelente

Yudeli

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy limpio
Se hospedó 1 noche en agosto de 2023
Respuesta de GM el 30 ago. 2023
Thank you very much and we appreciate you staying with us. We do hope to see you again

10/10 Excelente

Ernesto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2023
Respuesta de General Manager el 3 jul. 2023
We thank you very much and hope you will return soon.

6/10 Aceptable

Dunia

Se hospedó 2 noches en octubre de 2021

10/10 Excelente

Jorge

Viajó con su familia
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2021
Respuesta de . el 4 ago. 2021
We thank you and hope to see you again soon.

4/10 Mediocre

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
El hotel luce limpio y ordenado y esta cerca de atracciones turísticas , pero lo que me pareció decepcionante fue qué había algún tipo de peste en la habitación pues amanecimos con ronchas en el cuerpo y como sólo estuvimos una noche no me pude percatar en el establecimiento además de que el escusado hacía un ruido muy incómodo a la hora de usarlo.
Se hospedó 1 noche en mayo de 2021
Respuesta de . el 4 may. 2021
I am very sorry for any inconveniences you had. We will look into them and make any necessary corrections. We do hope you will visit again.

8/10 Bueno

David

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
We were conveniently located to so many sites . The grounds were well maintained and I really enjoyed the pool. Our room had been updated and was clean. My only recommendation is to replace the carpet which was a little dirty with laminate flooring for easy cleaning.
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

David

Le gustó: Limpieza, personal y atención
Friendly, clean, courteous, good value.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Cathy

Le gustó: Personal y atención
Staff was very friendly. Helpful only reason not 4 stars is that everything's was very basic
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Marie, Westminster

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean. The breakfast was great and it was very easy to get to downtown Charleston from there.
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 27 may. 2024
We thank you very much and hope to see you again.

6/10 Aceptable

Garen

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Rooms smelled musty or moldy
Se hospedó 3 noches en mayo de 2024
Respuesta de GM el 27 may. 2024
I am very sorry for the inconvenience. Thank you for letting us know so wthat we can look into the issue and make necessary corrections.

10/10 Excelente

Phyllis

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was very clean. Will stay again.
Se hospedó 2 noches en mayo de 2024
Respuesta de GM el 27 may. 2024
We thank you very much and hope to see you again soon.

6/10 Aceptable

Tina

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Clean and good place to stay for a night or two. Property is well-lit at night and in a fairly quiet area while also close to downtown Charleston.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 22 may. 2024
We thank you very much and hope to see you again.

8/10 Bueno

Timothy

Le gustó: Limpieza, estado de la propiedad e instalaciones
Excellent breakfast choices. Door to room had gap which allowed humid air to permeate room.
Se hospedó 4 noches en mayo de 2024
Respuesta de GM el 22 may. 2024
I am very sorry about that we will continue to work to make necessary corrections and hope to see again soon.

8/10 Bueno

Robin

Very clean, office manager very helpful and informative
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 22 may. 2024
Thank you so much and please do visit with us again if your in the area.

6/10 Aceptable

Khaalida lynn

Viajó por negocios, Viajó con su familia
No le gustó: Personal y atención, servicios
Check in was horrible . Agent continued to run my card then realized I pre paid.. I pray that the deposit goes back and it wasn’t multiple deposits on my card. Agent complained about checking in guest..hospitality and at least a pleasant attitude was none existent…200 dollars a night to be treated like a burden was not what I was expecting.
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 22 may. 2024
I am very sorry that you had this negative interaction. This is not how our agents are trained. We will continue to work to make necessary corrections and hope to see again soon.

10/10 Excelente

alan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
👍
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 20 may. 2024
We thank you very much and hope to see you again.

6/10 Aceptable

Gordon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location. Good breakfast. Clean.
Se hospedó 3 noches en mayo de 2024
Respuesta de GM el 20 may. 2024
We thank you very much and hope to see you again.

8/10 Bueno

Dana

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very personable staff and the room was very clean!! Would definitely stay here again!
Se hospedó 2 noches en mayo de 2024
Respuesta de GM el 20 may. 2024
We thank you very much and hope to see you again.

8/10 Bueno

Lynn A

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Mold on bathroom tile in shower. Strong smell of perfume in the room. Noisy air conditioner. Otherwise fine!
Se hospedó 2 noches en mayo de 2024
Respuesta de GM el 15 may. 2024
I am very sorry for the issues you had. I will loook into this and make necessary corrections. We do hoprmyou will visit again.

2/10 Terrible

Marilyn

Viajó por negocios
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Staff rude and uncooperative. Key unlocked door but door stuck and had to move hanlde and shove on door to open. Cannot use available htmi port for firestick. Staff was rude when i asked if there was something i could do. Batteries needed to be replaced in remote and she told me i had to come to office and my room in very back
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 13 may. 2024
I am very sorry for the inconvenience you had. I will share with staff to make sure we are handling these issues correctly.

10/10 Excelente

Daiva

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our stay was comfortable. Breakfast had many options that pleased everyone in our group.
Se hospedó 2 noches en mayo de 2024
Respuesta de GM el 22 may. 2024
Fanatastic! I am glad we were able to accommodate all in your party. Please come see us again.

8/10 Bueno

Anne

Viajó con su pareja
Le gustó: Limpieza
Hotel & pool area was very clean.
Se hospedó 3 noches en mayo de 2024
Respuesta de GM el 13 may. 2024
We thank you and hope to see you again soon.

10/10 Excelente

Herbert

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I had a long hard day of driving and just wanted to relaxe. I misunderstood some details and the friendly staff made sure i was taken care of. I was very pleased the room was clean, quite, and comfortable. The breakfast was good . Staff was very professional. I would definitely recommend the stay there. It is perfectly positioned for a visit to the beautiful city of Mt. Pleasant. Thank you. The Moore family
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 9 may. 2024
We sincerely appreciate and value your feedback Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

8/10 Bueno

Peter, Clover

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This place was decent for the price. It got a little loud at night due to some guests being outside partying, but it wasn’t the worst thing. The location is perfect.
Se hospedó 2 noches en mayo de 2024
Respuesta de GM el 9 may. 2024
We sincerely appreciate and value your feedback Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

6/10 Aceptable

Maryanne

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
The quality of the hotel was not very good. I do not remember a Quality Inn in this poor of condition. The staff was friendly though.
Se hospedó 2 noches en mayo de 2024
Respuesta de GM el 9 may. 2024
I am very sorry for the inconvenience you had. We are working on property improvements and hope you will try us again.

6/10 Aceptable

Elaine, Bridgewater

Viajó con su familia
Average at best.
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 6 may. 2024
On behalf of our entire team, I would like to thank you for staying with us and providing feedback about your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Bueno

Jennifer

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was clean, the breakfast was excellent for a hotel breakfast and the staff were pretty nice!
Se hospedó 3 noches en mayo de 2024
Respuesta de GM el 6 may. 2024
On behalf of our entire team, I would like to thank you for staying with us and providing feedback about your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Terrible

Wenrong

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
When we check in at 3pm, the room was not ready and we waited for 1 hour. And no one let me know when it was ready. I have to ask again and again. And they didn't be nice and show respect to us. Just tell me I DON'T KNOW when it was ready. And when I ask how I can know when it would be ready, the answer was still I DON'T KNOW.
Se hospedó 1 noche en mayo de 2024
Respuesta de GM el 6 may. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. I would like to thank you for staying with us and providing feedback about your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excelente

matt

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 6 may. 2024
On behalf of our entire team, I would like to thank you for staying with us and providing feedback about your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excelente

Jenny

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
Great place to stay centrally located to beaches and downtown Charleston.
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 6 may. 2024
On behalf of our entire team, I would like to thank you for staying with us and providing feedback about your stay.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Aceptable

James

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Don’t desk employee was having a rough day? Kinda rude and seemed like she had better things to do
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 30 abr. 2024
I am very sorry for the inconvenience you had. I will speak with desk clerks to ensure we are treating guest with respect and being courteous. We do hope you will give us another try.

2/10 Terrible

jeffrey

Viajó con su familia
They had to re key our cards 3 times. We got locked out of room twice. Room was clean but old looking. Bathroom wasn’t filthy but wasn’t close to clean.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 30 abr. 2024
I am very sorry for the issues and will work hard to resolve the problem. We do hope you will visit again.

10/10 Excelente

Gurcharan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked the welcome and professional front desk even at 1030 in the night. The lady was very nice and directed me to Coffee kiosk and asked me if Ibwabted more water bottles. Small courtesies go a long way.
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 30 abr. 2024
We thank and appreciate you so much. We hope you will visit again soon.

10/10 Excelente

mary

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Faith the woman at the front desk was very helpful and friendly. The kids had fun in the pool. We would stay here again.
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 30 abr. 2024
We thank you so much and hope you will visit again soon.

10/10 Excelente

Roy, Mactier

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location
Se hospedó 3 noches en abril de 2024
Respuesta de GM el 29 abr. 2024
We thank you for staying with us and hope to see you again

6/10 Aceptable

Andre

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 29 abr. 2024
We thank you for staying with us and hope to see you again.

10/10 Excelente

Linda

Se hospedó 1 noche en abril de 2024
Respuesta de GM el 20 may. 2024
Awesome! We thank you very much and hope to see you again.

10/10 Excelente

Rebecca

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 29 abr. 2024
We thank you for staying with us and hope to see you again.

8/10 Bueno

Paige

Se hospedó 1 noche en abril de 2024
Respuesta de GM el 17 may. 2024
We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.

6/10 Aceptable

Tammy

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Our stay was fine but we were afraid to take off our shoes & walk on the carpet in our room as it felt damp & dirty
Se hospedó 1 noche en abril de 2024
Respuesta de GM el 26 abr. 2024
Very sorry for the issue. We willlook into it and make corrections. We do hope you will visit with us again.

10/10 Excelente

Marybeth

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved everything, we will come again.
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 26 abr. 2024
We thank you so much and look forward to you coming again.

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful area right near main highways.
Se hospedó 4 noches en abril de 2024
Respuesta de GM el 26 abr. 2024
Thank you and please do come visit again.

10/10 Excelente

Adriana, college point

Viajó en grupo
The hotel was clean, friendly, faith was very helpful and funny. The pink lemonade was great.
Se hospedó 6 noches en abril de 2024
Respuesta de GM el 26 abr. 2024
Thank you so much and please come visit again.

10/10 Excelente

Ellen E.

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel is very close to everything that Charleston has to offer in a very quiet, safe setting.
Se hospedó 2 noches en abril de 2024
Respuesta de GM el 26 abr. 2024
We thank you so much and hope to see you again.