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Opiniones sobre The Cranberry, Ascend Hotel Collection

3 out of 5
The Cranberry, Ascend Hotel Collection
2700 CRANBERRY SQUARE, Morgantown, WV

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 216 de 277 opiniones" "
Evaluación: 8 - Bueno. 40 de 277 opiniones" "
Evaluación: 6 - Aceptable. 13 de 277 opiniones" "
Evaluación: 4 - Mediocre. 7 de 277 opiniones" "
Evaluación: 2 - Terrible. 1 de 277 opiniones" "

9,8/10

Limpieza

9,8/10

Personal y atención

9,2/10

Servicios

9,8/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jessica

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Melanie Filandino - DOS el 21 may. 2024
Thank you for staying with us! Hope we see you again!

10/10 Excelente

Doina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well appointed, pet friendly hotel. Clean , quiet, good restaurant next door.
Se hospedó 1 noche en mayo de 2024
Respuesta de Melanie Filandino - DOS el 21 may. 2024
Thank you for your visit and honest review. We appreciate you and hope we have the pleasure of serving you again!

10/10 Excelente

Melissa A

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Parking was difficult with the restaurant next door but the hotel was recently renovated, very clean, and modern. Would definitely stay here again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Melanie Filandino - DOS el 21 may. 2024
Thank you for visiting with us while you were in Morgantown. I am so sorry that parking was an issue. It is a shared space and can be congested at times. We truly hope we see you again soon!

10/10 Excelente

Kristian

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Have stayed here multiple times always a good experience. Always Clean, staff is great and lots of fun things to do within in walking distance or short ride. LOVE THIS PLACE!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Melanie Filandino - DOS el 7 may. 2024
We Love You! Thank you for your kindness and we hope we always earn your praise!

10/10 Excelente

Julio

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All of the above
Se hospedó 3 noches en abril de 2024
Respuesta de Melanie Filandino - DOS el 16 abr. 2024
Thank you! We appreciate your business and are so happy that you enjoyed your stay! Please come see us again!

10/10 Excelente

Allison

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was welcoming and accommodating. It was remote yet easy to get to and had a restaurant and a Burger King on premises. It was an easy 15 to 20 minute drive to WVU.
Se hospedó 2 noches en abril de 2024
Respuesta de Melanie Filandino - DOS el 9 abr. 2024
Thank you for staying with us and for sharing information on our hotel with others! We hope we have the pleasure of serving you again!

8/10 Bueno

Frank

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Melanie Filandino - DOS el 28 mar. 2024
Thank you for staying with us while you were visiting Morgantown...we hope we see you again soon!

10/10 Excelente

Kaylie

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
10/10 will stay again the next time we’re in the area
Se hospedó 1 noche en marzo de 2024
Respuesta de Melanie Filandino - DOS el 28 mar. 2024
That is such good news! Thank you for staying with us and for sharing with others! We look forward to seeing you again!

10/10 Excelente

Karlyen, Ogdensburg

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We admired the local art and history tied into the decor and our room was comfortable, clean, spacious and also tastefully decorated. Staff was extremely pleasant and accommodating. I would recommend booking a room not facing the highway as truck traffic was a bit noisy at night.
Se hospedó 1 noche en marzo de 2024
Respuesta de Melanie Filandino - DOS el 19 mar. 2024
Thank you for staying with us! We are so happy you enjoyed your visit and we hope we see you again soon!

10/10 Excelente

Carolyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent stay at the Cranberry- wonderful staff who make you feel at home.
Se hospedó 1 noche en marzo de 2024
Respuesta de Melanie Filandino - DOS el 19 mar. 2024
Awe! That is music to our ears! Thank you so much for staying with us! We hope we see you on your next visit!

10/10 Excelente

Jill, Northville

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and newly decorated. Near expressway, so there is some noise. We can tune that out. Hotel itself is quiet and peaceful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Melanie Filandino - DOS el 5 mar. 2024
Thank you for your visit. We are so happy you found it peaceful and enjoyable. Hope we see you again.

8/10 Bueno

Adrian

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very big room, very big bathroom, but we could hear the people walking in the room above us.
Se hospedó 1 noche en enero de 2024
Respuesta de Melanie Filandino - DOS el 19 mar. 2024
Thank you for staying with us! I am so sorry you were disturbed, please let us know and we will be happy to see what we can do to accommodate everyone comfortably.

10/10 Excelente

Monett

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was lovely, but would have hoped for better dining options nearby.
Se hospedó 1 noche en enero de 2024
Respuesta de Melanie Filandino - DOS el 23 ene. 2024
Thank you for visiting with us while traveling in Morgantown. We appreciate your business and compliments. I am so sorry that nearby dining options were a disappointment. I hope that we will see you again:)

10/10 Excelente

Brenda

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Laura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Kenneth

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Noel

Nice place
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Aldon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room we had was situated with a beautiful view of the Lakeview golf course and was quiet and relaxing.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Melanie Filandino - DOS el 28 nov. 2023
That is music to our ears! So happy all was well with your visit. Thank you for staying and for sharing information with others!

10/10 Excelente

Mark

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean and Comfortable
Great place to stay in Morgantown. Ask for a room opposite the interstate and you will be very pleased.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Melanie Filandino - DOS el 28 nov. 2023
Thank you so much for staying with us! We appreciate your time and kind comments. Hope we see you again soon!

6/10 Aceptable

cortney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Beth

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful experience!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Melanie Filandino - DOS el 7 nov. 2023
That is great news! Thank you so much for staying with us and for sharing information on your visit. We hope we see you again soon!

10/10 Excelente

Christopher

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
WVU college visit
We stayed here for two nights to take our son on a college visit to WVU. We had a great stay here. The hotel was clean, convenient and friendly staff. A special shout out to Alyssa Downs. Alyssa is friendly and has great customer service. We will be back!
Se hospedó 2 noches en octubre de 2023
Respuesta de Melanie Filandino - DOS el 7 nov. 2023
Thank you so much for staying with us and we really appreciate your kind words! So happy everything met your expectations and we look forward to seeing you again!

4/10 Mediocre

angelo

Viajó con su pareja, Viajó con su familia, Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
We stayed on the 3rd floor and all day and night it smelled like rotten eggs...it wasnt until the night before i left that inwas getting ice and smelled it there it has to be moldy water in ice machine. I let one of the cleaners know and i told her this and she said your probably right....this location we stayed at previous year and for a weekend cost aroound 400 or less this year over 900$. We stay here because it is nice but next year for that price we can stay closer to stadium
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Stay somewhere else
This new hotel has some nice features (love the bathroom design), but overall, it didn’t warrant the nightly rate. The layout of the main floor is very confusing. The biggest problem was security: the room had a nice balcony, but neither the screen door nor the interior balcony door could be LOCKED! It didn’t appear that they were even designed to lock — neither door frame had any type hole for the lock to slide into. There was also a good bit of traffic noise from I-68.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Tony

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stopped here on the way to our destination and it was so wonderful we made it a point to stop here on our way home
Se hospedó 1 noche en septiembre de 2023
Respuesta de Melanie Filandino - DOS el 18 oct. 2023
That is music to our ears! Great news, thank you for sharing and for staying with us. We hope we always see you when visiting or passing through Morgantown.

10/10 Excelente

johnny

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Melanie Filandino - DOS el 18 oct. 2023
Thanks for staying with us and for your 5 out of 5 review! Hope we see you again,

10/10 Excelente

Mary

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de Melanie Filandino - DOS el 18 oct. 2023
Thank you so much for staying with us and for your high rating! We are so happy you enjoyed your stay and hope we see you again soon!

8/10 Bueno

Jason

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Melanie Filandino - DOS el 18 oct. 2023
Thank you for visiting with us while you were in Morgantown. We appreciate your time in rating and sharing information on your visit and we hope we see you again.

10/10 Excelente

Jon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel. Biggest bathroom and shower I’ve ever seen in a hotel. Breakfast was adequate for $5
Se hospedó 1 noche en octubre de 2023
Respuesta de Melanie Filandino - DOS el 18 oct. 2023
Thank you so much! Your compliments are appreciated and will be shared with the team. We hope we see you again when visiting Morgantown.

2/10 Terrible

Jeffrey

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cold Weekend
When I turned on the heat in the room it started smoking and set off fire alarm in the room. I notified front desk and no maintenance was onsite. Slept in a cold room.. When I woke up and made a cup of coffee in the room, the creamer was bad and floated on top of the coffee.. No adjustment was offered by the hotel
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Ana, Morrisville

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall great place to stay.
Se hospedó 2 noches en octubre de 2023
Respuesta de Melanie Filandino - Director of Sales el 10 oct. 2023
Thank you so much for staying with us while you were in Morgantown! So happy you enjoyed your visit. Please come again!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very nice property. Need to improve wifi service.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Melanie Filandino - DOS el 3 oct. 2023
Thank you so much for staying with us. We appreciate your business and willingness to share information with us and others.

10/10 Excelente

Debbie, Shillington

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel staff is great as is the hotel.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Melanie Filandino - DOS el 26 sept. 2023
Thank you for your business and kind words! We appreciate you and hope we see you again.

10/10 Excelente

Tony

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This was a last minute stop while traveling. The hotel was a very nice surprise. Would stay here again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Melanie Filandino - DOS el 26 sept. 2023
Thank you for stopping and for staying with us while you were in Morgantown! Hope we see you again

10/10 Excelente

Nicole

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Immaculate rooms, friendly staff, high quality linens and furnishings. I definitely recommend!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Melanie Filandino - DOS el 12 sept. 2023
Thank you for your kind comments and for staying with us while you were in Morgantown. We appreciate your recommendations and hope we have the pleasure of serving you again soon.

10/10 Excelente

Ruby

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Melanie Filandino - DOS el 5 sept. 2023
Thank you for staying with us while you were in Morgantown! We appreciate the time you took to rate your visit and hope we have the pleasure of serving you again.

10/10 Excelente

Martin

Le gustó: Servicios
Hotel is fantastic! Restaurant next door is yummy! Also Casino!!!
Se hospedó 1 noche en agosto de 2023
Respuesta de Melanie Filandino - DOS el 31 ago. 2023
Thank you! We are so happy you enjoyed your visit and took the time to share your experience. We hope we see you again.

10/10 Excelente

Dachia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023
Respuesta de Melanie Filandino - DOS el 5 sept. 2023
Thank you for your visit and your rating! We hope you stay with us again when in Morgantown.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place!
We had a wonderful time! This hotel is is excellent shape. The rooms are huge! If you are sensitive to traffic noise, don’t stay on the interstate side. Slightly noisy. Very fun restaurant right next door with tiki bars and indoor seating. Hawaiian pizza was Incredible!
Se hospedó 1 noche en agosto de 2023
Respuesta de Melanie Filandino - DOS el 22 ago. 2023
Thank you for staying with us while you were in Morgantown! So happy that you enjoyed your room and dining experience:). We look forward to seeing you again.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Yuta

Le gustó: Limpieza, estado de la propiedad e instalaciones
Good
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Colleen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Colleen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent stay!
A very , very nice hotel. The staff was the best, so friendly kind, and courteous! Breakfast was very good, but it was not a continental type. The Tropics was next door which provided excellent meals. The only thing that was missed was a pool! My grandson was looking forward to that after being best man for his dad's wedding. I would come back here any time I am in Morgantown.
Se hospedó 1 noche en agosto de 2023
Respuesta de Melanie Filandino - DOS el 22 ago. 2023
Thank you so much for staying with us while you were celebrating life's events! We are so happy you enjoyed your visit and look forward to seeing you again. Apologies to your grandson on the lack of a swimming pool, it is disappointing when we look forward to something and cannot do it.Best wishes to the bride and groom rather husband and wife!

8/10 Bueno

Thomas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pillows on couch too large. Nice breakfast .
Se hospedó 1 noche en agosto de 2023
Respuesta de Melanie Filandino - DOS el 9 ago. 2023
Thank you for visiting us and also for sharing information on your stay with others. We hope to see you again!

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice room. Large. Good bed. Good shower. Fridge, microwave, and Keurig. Very clean. No pool--mild bummer. Overall, really good for a short stay.
Se hospedó 1 noche en julio de 2023
Respuesta de Melanie Filandino - DOS el 9 ago. 2023
So happy you enjoyed your stay! Thank you for visiting us while you were in Morgantown and for sharing information on your stay with others! Hope we see you again!

10/10 Excelente

Don

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wi-Fi could be better, real spotty and minimal ATT cell to use as backup
Se hospedó 3 noches en julio de 2023
Respuesta de Melanie Filandino - DOS el 9 ago. 2023
Thank you for your visit, I am so sorry you had any issues with our WIFI, We also offer a wired solution in the event this occurs. Hope we see you again and that there is noted improvement during your stay.

10/10 Excelente

Craig

Viajó con su familia
Le gustó: Limpieza, personal y atención
Great location, very accessible and well maintained
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Kyle

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Emily

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Whoever designed these hotel rooms needs a raise or a medal. From the walk-in showers you can switch on from the opposite wall without stepping into the shower stream, to the roll-down blackout window blinds that completely seal off and don’t let in a single sliver of light, to the floating bedside tables, extra storage space under stools, tons of bright lighting with many settings, and sliding bathroom door, these rooms are optimized for cleanliness, space and convenience. Staff was incredibly efficient and kind. We were warned the that restaurant next door might play loud music until about 11:30 PM, but we had a room in the back with no balcony, and from there, we couldn’t hear a single thing. Apparently there were even fireworks going off all night, and I couldn’t hear those, either, despite my being a super light sleeper. We had a very quiet room. I also used their fitness room, and it was clean and easy. Awesome stay. Would come back in a heartbeat.
Se hospedó 1 noche en julio de 2023
Respuesta de Melanie Filandino - DOS el 3 jul. 2023
You are too kind! Thank you! We are so glad you enjoyed your stay and hope we do see you again!

10/10 Excelente

Katherine

Se hospedó 1 noche en junio de 2023