Dear Norberida, Thank you for commenting on your stay with us! We are pleased to read how much you enjoyed your stay; everything we do aims to make our guests feel right at home. Thank you for taking time out of your day to recognize our efforts and choosing Extended Stay America during your time in the city. It was a pleasure having you, and we hope to see you again on your next visit to the area.Sincerely,Hotel Management

Berenice, thank you for the excellent review of Extended Stay America. We're delighted to know our wonderful location worked well for you and that you loved our well-kept property. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management

Thank you for returning back to Extended Stay America. We are glad to know everything went well during your visit and that you had a nice time with us. Thank you once more for your review, we hope you will choose us again. Sincerely, Hotel Management

Please accept our sincerest apologies for the problems you encountered and regret you were unaware of our housekeeping policy. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management

Thank you for returning to Extended Stay America. We love knowing how much you enjoy staying with us. It is always a pleasure to welcome you back, and we hope to see you again very soon. Sincerely, Hotel Management

We are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management

Dear Ronnie, Thank you for your review. We apologize for the concerns you experienced in your room. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Thank you for staying with us, and we look forward to another opportunity to provide you with the flawless stay you deserve.Sincerely,Hotel Management

Dear Abraham, Thank you for sharing a review of your stay. We are delighted that you found our stoves efficient during your stay at Extended Stay America! Providing amenities that exceed expectations is always our goal. Your positive feedback is greatly appreciated, and we hope to welcome you back for another enjoyable experience soon.Sincerely, Hotel Management

Dear Valentina, We are delighted you had a great stay at Extended Stay America. Your satisfaction is our priority, and we're thrilled you enjoyed your time with us. We appreciate your feedback and hope to welcome you back for another wonderful experience in the future. Thank you for choosing us for your accommodation needs.Sincerely,Hotel Management

Dear Blanca, Please accept our sincere apologies for not meeting your expectations. Cleanliness is a top priority for all our employees, and we take these issues seriously. We will address this matter with our head of housekeeping and with the department associates to ensure this is resolved. We appreciate your patience and for bringing this to our attention. We welcome another opportunity to show you the outstanding stay you deserve, and we hope to welcome you back again soon. Sincerely,Hotel Management

Dear Ricardo, We appreciate your feedback regarding our staff. We strive to provide professional and courteous service to all our guests. While we regret if any interactions may have seemed too serious, please know that our team is committed to ensuring the comfort and satisfaction of our guests. Your comments will be shared with our staff as we continually work to improve our guest experience. Thank you for bringing this to our attention, and we hope to welcome you back in the future.Sincerely,Hotel management

Dear Camilla, We are delighted to hear you enjoyed the convenience of having your kitchen at Extended Stay America! Your satisfaction is our priority, and we are pleased to hear you found nearby amenities like the gym beneficial. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel management

Dear Marsh, We appreciate your feedback regarding your recent stay. It's great to hear that you found our property well-maintained and the lobby clean. However, we apologize for any inconvenience caused by the lack of staff presence at the front desk. Ensuring attentive service is vital to us, and we will address this issue promptly. Your insights are valuable, and we thank you for bringing this to our attention. We hope to serve you better in the future.Sincerely, Hotel Management

Dear Janet, We are delighted to hear that you had a pleasant experience with the staff at Extended Stay America! Providing exceptional service is our priority, and we are glad our team members contributed to your enjoyable stay. If there is anything else we can assist you with, please feel free to reach out. We look forward to welcoming you back soon!Sincerely,Hotel Management

Dear Tomas, Thank you for your recent stay at Extended Stay America. Our goal is to offer our guests a relaxing, carefree stay, and we are glad you could appreciate all that we have to offer. We appreciate you staying with us and hope to see you again soon.Sincerely,Hotel Management

Dear Mustafa, Thank you for your honest review and for selecting Extended Stay America for your visit. We are glad that you had an overall positive stay. It was a pleasure hosting you, and we hope to see you again soon.Sincerely,Hotel Management

Dear Guest, Thank you for your review of our hotel. Please accept our sincere apologies for not meeting your expectations regarding the requested room, and we are disappointed to learn that the actions of other guests affected your time with us. We do honor these requests; however, there are times when we do not have the room unoccupied and available. We do understand your frustration and genuinely regret disappointing you. We are committed to providing a comfortable stay with exceptional service; therefore, we hope to have an opportunity to better your experience whenever your travels bring you back to the area.Sincerely,Hotel Management

Dear Kathleen, Thank you for sharing your delightful experience at our hotel! We're thrilled to learn that you found charm, comfort, and affordability in our accommodations. Our housekeeping team takes great pride in maintaining the comfort of our property, and it's a pleasure to know that the suite exceeded your expectations regarding cleanliness. We also appreciate your kind words about our attentive front desk staff. Our team would be delighted to hear their devoted efforts made your visit exceptional. We loved having you as our guest and look forward to welcoming you back for another seamless stay in the future.Sincerely,Hotel Management

Dear Colton, Thank you for taking the time to review your visit. We are glad your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely,Hotel Management

Dear Guest, Thank you for posting such kind comments about our time together. We make every effort to provide service that is above and beyond your expectations. We share your words of encouragement with the entire team. However, we are sorry for the concerns that disturbed you and will ensure this is not repeated. Please return, and we welcome you again.Sincerely,Hotel Management

Dear Kathleen, We are thrilled to learn that Extended Stay America felt like a "home away from home" for you! Your positive comments about the well-appointed amenities, comfortable accommodations, and welcoming atmosphere are truly appreciated. It was our pleasure to make your stay enjoyable, and we look forward to providing you with the same warmth and comfort on your future visits. We can't wait to welcome you back soon.Sincerely,Hotel Management

Dear Shelby, Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to improve our service and guest experience continually. We hope to provide you with a better stay in the future.Sincerely,Hotel Management

Dear Candace, Thank you for being our valued guest and posting your remarks online. We are glad our location was convenient for everything you wanted to do on this visit. However, we are truly sorry to hear about the inconvenience you experienced with your room key during your stay. We will review this issue with our team to ensure smoother key card operations in the future. Moroever, we do want to apologize for the difficulties with the elevator. Thank you for your valuable feedback; we will address this adequately. We hope you will revisit and give us another chance to provide you with the seamless stay you deserve.Sincerely,Hotel Management

Dear ELIZABETH, Thank you for reviewing Extended Stay America and for the generous words about your great stay. However, we hope you will accept our apologies for the inconvenience with the elevator. We certainly understand how frustrating it can be when maintenance issues arise. Hopefully, we will have the opportunity to make it up to you on a future visit. We look forward to welcoming you back the next time you are in the area!Sincerely,Hotel Management

Dear Derek, Thank you for choosing us. It is nice knowing you were pleased here and had a pleasant stay. However, we are sorry for not meeting some of your expectations. We'll pass your feedback on to the right person to improve it. Please return; we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management

Dear Janet, Thank you for your generous review. It's wonderful to hear that our efforts to provide a fresh and spotless environment positively impacted your stay. We believe that a clean space contributes to a comfortable and enjoyable experience for our guests. Your feedback is a fantastic encouragement for all of us here at Extended Stay America, and we can't wait to exceed your expectations once more on your next visit.Sincerely,Hotel Management