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Opiniones sobre Black Canyon Motel

2 out of 5
Black Canyon Motel
1605 E Main St, Montrose, CO

Opiniones

7,2

Bueno

Evaluación: 10 - Excelente. 260 de 1000 opiniones" "
Evaluación: 8 - Bueno. 347 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 190 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 120 de 1000 opiniones" "
Evaluación: 2 - Terrible. 83 de 1000 opiniones" "

7,6/10

Limpieza

8,2/10

Personal y atención

6,2/10

Servicios

6,8/10

Estado de la propiedad e instalaciones

6,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jesus

Good
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Angel

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2022
Respuesta de BCM Staff el 27 jun. 2022
Thank you for your feedback.

6/10 Aceptable

David E

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Great staff -- friendly and extremely helpful. Facility could use an upgrade. For example, better lighting and more electrical outlets are needed.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

greg

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Reasonable spot to stop for the night if traveling trough, cheap. Close to the road so a bit noisy. Staff were great, had an issue with our room so was no problem to change it. Wifi was a bit flakey.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Deborah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Large room, well-equipped, very clean, nice decor
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Stephanie

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very dirty overall, stained or unclean sheets and towels and the floor made our feet black Beds at least were comfortable enough but I was very uncomfortable with the cleanliness

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Newish flooring was poorly installed with gaps and humps. There was water on the floor of the bathroom. Leaky toilet? Seemed to dry up after turning my shoes into mud all over. Bed covers were minimal. I had to turn up the heater which was noisy so I had to turn up the tv volume, which was ok to cover the highway noise.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Betsy

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Katie

Viajó con su pareja, Viajó por negocios, Viajó con mascotas
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza
It was oka
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Marcia

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Friendly front desk staff.
Se hospedó 1 noche en enero de 2024

4/10 Mediocre

Daniel

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Jason

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

4/10 Mediocre

Maurice

Viajó por negocios
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Floor boards had gaping spaces in them besides the floor being so unlevel you had to be careful not to trip, toilet didn't want to flush, fan would just screech, just a stark, cold room with a very loud heater above your head.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Eduardo

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Rodney

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The room was dirty and towels left from previous guest were still in the room! My daughter and her family had to go to a different hotel! Their room had mouse poo on the pillow and nest from mattress bedding on the floor next to bed! Spider and web in room! We will never stay there again!
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Roger

Se hospedó 1 noche en enero de 2024

10/10 Excelente

john

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Troy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Matthew

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones

10/10 Excelente

Matlock

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great front desk
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Troy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Cathy

Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Steve

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Mario

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

JAMES

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Toilet not secured to the floor. Dirty. Fridge had mold in it and unplugged. No pot for the coffee maker.
Se hospedó 5 noches en diciembre de 2023

6/10 Aceptable

Sara

Le gustó: Personal y atención
Staff was nice, the bed comfortable and the shower one of the best we’ve seen. But a part from that, the room need some work.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Joshua

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Jim

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Roger

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
After changing rooms 3 times to get a room that had a working TV with one channel, noticed there was no smoke detector! The guy at the front desk, who came in after the Lady that checked us in, was very helpful and moved us to a suite that was nicer and everything seemed to work.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Harrison

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pleasantly surprised.
Se hospedó 3 noches en noviembre de 2023
Respuesta de BCM el 28 nov. 2023
Thank you for staying with us and for your honest opinion.

2/10 Terrible

Brad

Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Rooms should be updated for the price people pay per night.
Se hospedó 1 noche en noviembre de 2023
Respuesta de BCM Management el 28 nov. 2023
Thanks for your feedback. You didn’t even pay for the room on 11/25 Sir, and left us this review because we confronted and asked you to leave. And now you are back on property today 11/27, why? If you feel our rooms aren’t updated then we would expect you to not book with us again. We appreciate your business but will be more happy for your honest opinions instead of spreading false information.

8/10 Bueno

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Kent

Viajó con su pareja, Viajó con mascotas
No le gustó: Servicios
Pretty bare bones, had to ask for addtional washclothes. Bed was so hard along with the pillows. Had to go buy one.The last time we stayed there the ice machine was not working, we were told it was not working again. Hmmmmm. Never again!!
Se hospedó 3 noches en noviembre de 2023

2/10 Terrible

Echilla

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Diana, Denver

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, safe, quiet, easy parking, friendly customer service.
Se hospedó 1 noche en noviembre de 2023
Respuesta de BCM el 28 nov. 2023
Thank you for your stay with us and providing us with your honest feedback.

4/10 Mediocre

Douglas

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
I booked the hotel in the afternoon and arrived at 11:10 PM. The door was locked with a note saying the office closes at midnight. I tried calling both numbers posted on the door and no one picked up. I called several other hotels in the area and they were either full or very expensive. I went back to the office door and called the third number (room number) and someone finally came and provided the key to the room. The staff was nice after they opened the office up, we were just worried we might have been without a room. Room was subpar for the price.

4/10 Mediocre

Jennifer, Montrose

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Cliente verificado

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Mixed review
The staff was friendly and helpful. The condition of the room made us wish we had spent the $20 more for the other hotel we had considered. A couple of places the paint was pealing. The floor heater was not well put together. The exhaust fan in the bathroom wasn't working. The bed was clean and comfortable. There were no noisy, loud neighbors or anything like that.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Dolan

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Full refund request!!
I am requesting a full refund of my payment. This room was deplorable! The smell was so bad that there was NO WAY I was going to be able to get any sleep. That place has not been maintained at all the room had sharpy marks on the walls, black mold in corners, the exterior condition was just as poor, the sofa in the lobby is vinyl and the fabric had worn away and was cracked into the point of failure!! I did NOT occupy this room. I had already turned in my room key to the desk consequently I do NOT have photos of the room. I did find a much clearer room at another motel across the street and enjoy a restful night. I did request a refund from the front desk within hours (less than 4) after having dinner, which I was refused and informed to address this with "Hotels.com" which I am doing at this time.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Cliente verificado

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Dingy!!!
This place is so old and dingy! I thought about camping that weekend but, due to colder nighttime temperatures, I decided to book a room. I was glad to have a warm shower and a bed to sleep in but not at that price for those conditions. At $140 a night, I expected a lot more than questionable cleanliness, dated everything, and a granola bar for breakfast. Way overpriced!
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Matthew

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Gary

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
got a good night's sleep.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Kristen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Simple check in. Nice big clean room. Only complaint was the breakfast choices were not the best
Se hospedó 1 noche en octubre de 2023

4/10 Mediocre

Michael

No le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Gary

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
everything I needed for a one night layover
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Brooke

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The staff was nice and friendly. The room was spacious and nice. The cleaning was done well. It was a nice stay for the night
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Linda

No le gustó: Servicios, estado de la propiedad e instalaciones
The property and room we stayed in were in dire need of repairs and updating. Bathroom floor had many cracks, sink had many chips, heating unit was falling apart, refrigerator freezer was full of ice, furniture which had been painted with chips was sticky from cleaning solutions. The breakfast was marginal. Would recommend staying somewhere else.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Judi

Great p,ace. Nice lady
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Warren

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
We have stayed here a dozen times over the years. It has always been a good value. Nothing fancy but clean and maintained. This time they seem to be in the midst of renovations and the room we were in was really not yet habitable. The bed was comfortable and the area was plenty quiet. The paint job was sloppy, the new flooring was a mess, and the refrigerator wasn’t plugged in (cold) and still didn’t seem to cool down when I plugged it in.
Se hospedó 1 noche en octubre de 2023