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Opiniones sobre 1st Interstate Inn Montrose

2 out of 5
1st Interstate Inn Montrose
1480 S Townsend Ave, Montrose, CO

Opiniones

6,6
Evaluación: 10 - Excelente. 98 de 503 opiniones" "
Evaluación: 8 - Bueno. 155 de 503 opiniones" "
Evaluación: 6 - Aceptable. 110 de 503 opiniones" "
Evaluación: 4 - Mediocre. 69 de 503 opiniones" "
Evaluación: 2 - Terrible. 71 de 503 opiniones" "

6,8/10

Limpieza

6,8/10

Personal y atención

6,2/10

Servicios

6,4/10

Estado de la propiedad e instalaciones

6,2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

María Alejandra

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No recomendado
Terrible servicio. No había nadie en recepción para hacer check in. Llamé al número del hotel y nadie contestó, después de esperar un buen rato salió de un cuarto de la Recepción una mujer muy poco amable para completar el Proceso.
Se hospedó 1 noche en septiembre de 2023
Respuesta de management el 18 sept. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

4/10 Mediocre

Mike

Viajó con su pareja
Everything out of order, no ice machine, grill had no propane, one sink in room didn’t work. States breakfast, no breakfast. Get what you pay for I guess.
Se hospedó 1 noche en marzo de 2024
Respuesta de management el 7 abr. 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. See you again.

10/10 Excelente

Mariyah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Tracy

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención, servicios
No le gustó: Limpieza, estado de la propiedad e instalaciones
Nice big screen tv, furniture too large for room, dated kitchen appliances, dated bathroom, close to breakfast kingdom with great food. Under remodel now. Parking plentiful. Convenient location. Price point too high considering.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

jenna

Viajó con su familia
Le gustó: Personal y atención, servicios
Just dirty. Walls filthy all over. Otherwise would have been perfect.
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Alvin

Viajó en grupo
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I book this room through Expedia , I could not stay there last two nights, tried to get a refund and could not contact anyone, this is up to Expedia to resolve, I had to rebook at stay wise the second night. It looks as if I wasted my money booking through Expedia, I would not recommend Expedia due to its lack of concern for customer and the hotels it supports
Se hospedó 3 noches en noviembre de 2023
Respuesta de management el 20 nov. 2023
We're sorry you were unhappy - but you stayed all 3nights Why? and no contact at front desk. we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Aceptable

michael

i needed a room in a pinch. they were available .
Se hospedó 1 noche en noviembre de 2023
Respuesta de management el 20 nov. 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Card key didn't work in the morning.
Se hospedó 1 noche en octubre de 2023
Respuesta de management el 26 oct. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Hope to see you again.!

8/10 Bueno

Brett

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de management el 24 oct. 2023
Thanks for staying with us. We appreciate your feedback! Hope to see you next time..!

10/10 Excelente

Brian

Se hospedó 1 noche en octubre de 2023
Respuesta de management el 24 oct. 2023
Thanks for staying with us. We appreciate your feedback! Hope to see you next time..!

10/10 Excelente

Carly

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I was pleasantly surprised. I was expecting the place to be more run down given the price, but it was clean and cared for.
Se hospedó 1 noche en octubre de 2023
Respuesta de management el 16 oct. 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

6/10 Aceptable

Moshiul

Se hospedó 1 noche en septiembre de 2023
Respuesta de management el 12 oct. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

8/10 Bueno

Lee

Le gustó: Personal y atención
Se hospedó 1 noche en octubre de 2023
Respuesta de management el 12 oct. 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

10/10 Excelente

Janis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023
Respuesta de management el 12 oct. 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

4/10 Mediocre

Peter

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios
It sounded like we were on the interstate! So noisy. The hotel manager said “all our rooms are quiet.” We disagreed and returned to the office 4 minutes later to change out of room #104. The manager had locked the office door and didn’t answer. The cleaning staff in the morning were 5 stars, but the breakfast was fruit (good) cereal and waffles with high fructose corn syrup. Overall, this was by far the worst hotel we stayed at in Colorado. Horrible.
Respuesta de management el 12 oct. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

8/10 Bueno

Donna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel was clean, beds comfortable. Met our needs.
Se hospedó 1 noche en octubre de 2023
Respuesta de management el 12 oct. 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

2/10 Terrible

Matthew, Gilbert

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff treat guests with naked hostility. It’s old and dirty and no one seems to care. The washing machine at the laundry facility was out of service and the dryer was supposedly working yet it didn’t dry anything. When I went in the office to drop off my room key card at checkout, the receptionist literally screamed at me to get out because she was mopping and the floor was wet. There was no sign or come or flag or any indication of this….apparently I was just supposed to know. Stay away from this place.
Se hospedó 1 noche en octubre de 2023
Respuesta de management el 6 oct. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Hope to see you next time..!

6/10 Aceptable

babar

Viajó con su familia
No le gustó: Personal y atención
Overall hotel is good for night stay. I found hotel owner/ reception in night very rude. I walked in and instead of greeting , asked why I am here? Lol Room was overall ok, door lock from inside broken, found some blood on sheet. I waited 15 min next morning to report above 2 issues for reception or owner in the morning . No one was there .
Se hospedó 1 noche en octubre de 2023
Respuesta de management el 6 oct. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Hope to see you next time..!

8/10 Bueno

Joy

No le gustó: Personal y atención
Se hospedó 1 noche en septiembre de 2023
Respuesta de management el 3 oct. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Hope to see you next time..!

6/10 Aceptable

pete

Se hospedó 1 noche en septiembre de 2023
Respuesta de management el 3 oct. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Hope to see you next time..!

4/10 Mediocre

Jasper

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2023
Respuesta de management el 3 oct. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Hope to see you next time..!

4/10 Mediocre

Ed

I was disappointed with this motel. The rooms are in need of an upgrade, the toiletries minimal at best, and there is tight parking spaces. I saw numerous cars having difficulty trying to get in, and especially out, of spaces.
Se hospedó 2 noches en septiembre de 2023
Respuesta de management el 3 oct. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Hope to see you next time..!

6/10 Aceptable

Marcia

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
A place to sleep
Service was friendly. Pictures on hotel.com were beautiful, probably taken when it was new. Room was crowded, too much furniture, could do without armoire (didnt have hangers anyway) and move desk over so chair doesnt block walkway. Didnt need kitchenette, but if we did there were no dishes, utensils etc. Website indicated pool, but didnt say it was empty. Need to update info on website and update room.
Se hospedó 2 noches en septiembre de 2023
Respuesta de management el 22 sept. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

4/10 Mediocre

Elisabeth

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de management el 22 sept. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

10/10 Excelente

Michele

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I would definitely recommend this hotel
Se hospedó 1 noche en septiembre de 2023
Respuesta de management el 18 sept. 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

10/10 Excelente

Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean and very nice staff. Would stay again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de management el 13 sept. 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

6/10 Aceptable

Norman

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Desk Personal not friendly or courteous
Se hospedó 1 noche en septiembre de 2023
Respuesta de management el 13 sept. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

2/10 Terrible

tree

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The AC ran on high with a continuous thumping no matter what setting was selected. The bed was worn out. The towels were thin and holey. The guest laundry was grubby. The breakfast consisted of fake oj, 2 sugared cereals, English muffins, no butter, waffles, and rank coffee. Save your money and go across the street to the Holiday Inn.
Se hospedó 2 noches en septiembre de 2023
Respuesta de management el 8 sept. 2023
We're sorry you were unhappy - but all you complained because you didn't want do stairs. we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

4/10 Mediocre

Mark

Viajó en grupo
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I've stayed there many times over the years, but it's gone downhill over the past 3-4 years. The pool has been closed for at least two years, my door key didn't work without messing with it for a while (green light would come on but door wouldn't unlock). Upon arrival at about 7:30, I had to call the manager to come to the office and check us in...after hours at 7:30 pm? I don't know if I'll stay there again...
Se hospedó 1 noche en septiembre de 2023
Respuesta de management el 6 sept. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

4/10 Mediocre

Brandon

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de management el 6 sept. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

10/10 Excelente

Licia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de management el 4 sept. 2023
Thanks for staying with us. We appreciate your feedback! hope to see you again.!

2/10 Terrible

Adrian

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Didn’t like at all
Se hospedó 1 noche en agosto de 2023
Respuesta de management el 8 sept. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

6/10 Aceptable

Brean

Very average, older but clean. POOR breakfast, they couldn't be bothered to add food, family there at 8am and everything was gone except cereal. Actually don't know if they had anything else.
Se hospedó 1 noche en agosto de 2023
Respuesta de management el 27 ago. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again.!

10/10 Excelente

Carolyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice big room! They have remodeled recently. It exceeded my expectations!
Se hospedó 2 noches en agosto de 2023
Respuesta de management el 27 ago. 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

10/10 Excelente

Marianna

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The room was very clean but chair was old and stained so it makes you nervous these days.... I just put a towel over it. Everything was good in the room and breakfast was a nice variety of hot and cold food.
Se hospedó 1 noche en agosto de 2023
Respuesta de management el 27 ago. 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon thank you for your stay..!

6/10 Aceptable

Sara

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Standard motel room.
The room was fine, just a kinda shabby motel. I was a woman traveling alone and didn’t feel super safe, lots of construction workers and bikers staying here. It was fine for an affordable stay during a work trip, but I wouldn’t stay again unless I had someone staying with me. Room had stains on ceiling, mirror, lampshades, and probably the carpet but it wasn’t well lit enough to notice.
Se hospedó 2 noches en agosto de 2023
Respuesta de management el 20 ago. 2023
We're sorry you were unhappy - all we say you lied everything. we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Mediocre

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
good location
The room didn't have one plastic cup/glass in (my) any room. No styrofoam cup either
Se hospedó 1 noche en agosto de 2023
Respuesta de management el 20 ago. 2023
We're sorry you were unhappy - all we say you lied everything. we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excelente

Tony

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean. Staff was very nice.
Se hospedó 1 noche en julio de 2023
Respuesta de management el 19 ago. 2023
Thanks for staying with us. We appreciate your feedback! hope to see you again.!

8/10 Bueno

Dwight

Viajó por negocios, Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Good value!
Se hospedó 1 noche en agosto de 2023
Respuesta de management el 11 ago. 2023
Thanks for staying with us. We appreciate your feedback! hope to see you again.!

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Older and dated but clean
Se hospedó 1 noche en agosto de 2023
Respuesta de management el 11 ago. 2023
Thanks for staying with us. We appreciate your feedback! hope to see you again.!

10/10 Excelente

Karen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable & Convenient
Very convenient hotel with everything we needed for comfort!
Se hospedó 1 noche en julio de 2023
Respuesta de management el 29 jul. 2023
Thank you for your feedback -We hope to see you again soon thank you for your stay..!

6/10 Aceptable

Nevena, Racine

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The lady at the front desk lacked customer service. She wasnt pleasant, nor helpful. Our towels very dirty, we didn’t want to use any, after we saw the first couple of towels - I took pictures and videos. Overall, we felt unsafe and will not return here in the future.
Se hospedó 1 noche en julio de 2023
Respuesta de management el 21 jul. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Mediocre

Gary

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023
Respuesta de management el 19 jul. 2023
Thanks for staying with us. We appreciate your feedback! hope to see you next time.!

10/10 Excelente

Edgar

Se hospedó 1 noche en julio de 2023
Respuesta de management el 3 ago. 2023
Thanks for staying with us. We appreciate your feedback! hope to see you again.!

2/10 Terrible

Debra

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The floor in our room was filthy, there were bugs all over. The people that checked us in were rude. It is a horrible place, I would not recommend at all
Se hospedó 1 noche en julio de 2023
Respuesta de management el 11 jul. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again next time.!

2/10 Terrible

Lance

Se hospedó 1 noche en julio de 2023
Respuesta de management el 12 jul. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Chris

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Don't book a room at this hotel. The hotel is run down. The pool hasn't been open for years and the staff is horrible.
Se hospedó 2 noches en julio de 2023
Respuesta de management el 11 jul. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again next time.!

2/10 Terrible

Gabby

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Not very clean and well kept. A lot of things were broken when we arrived, such as: shelf in the fridge was shattered, burner was missing off the stove, bed sheets had many stains on them. There was very limited parking. Overall the hotel wasn’t really up to standard and I didn’t feel very comfortable staying here. The area around is great, just wouldn’t recommend staying in this particular motel.
Se hospedó 1 noche en julio de 2023
Respuesta de management el 11 jul. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again next time.!

6/10 Aceptable

JUAN J

Viajó en grupo
Le gustó: Limpieza, personal y atención
Breakfast was weak,, but is ok for the $$
Se hospedó 1 noche en julio de 2023
Respuesta de management el 11 jul. 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. hope to see you again next time.!

8/10 Bueno

Norbert

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Nice enough property, I’ve been staying here for years. It has changed ownership numerous times. Rooms could use some repairs but are clean. Smell like smoke 😟 The office was still locked at 0710am so I’m not sure about the free breakfast. I just walked over to Arvins
Se hospedó 1 noche en julio de 2023
Respuesta de management el 6 jul. 2023
We're sorry you were unhappy - all we say you lied everything. we'll work hard to fix the issue you experienced. Thanks for letting us know.