Two full apartments on a private floor in Le Plateau's Saint-Laurent Boulevard and Saint-Denis Street corridor — 5 bedrooms, 2 kitchens, 2 living rooms, and full-floor privacy with no immediate neighbors. Walking distance to Mount Royal Park, La Fontaine Park, and Old Montreal, with Diablo's BBQ Cantina downstairs. Built for large groups and families who want independent space in Montreal's theatre and nightlife district.
The Space:
Booking for a large family or group? Why not spread out and enjoy the luxury of an entire floor in these two beautiful apartments combined for an incredible stay in the bohemian, youthful Le Plateau neighborhood?
Main features of the combined apartments:
5 BEDROOMS and common area sleep space provide accommodations for up to 18 as such:
- BEDROOM 1: 2 double beds
- BEDROOM 2: 2 double beds
- BEDROOM 3: 1 king bed
- BEDROOM 4: 1 king bed
- BEDROOM 5: At the end of the 2nd living area, there is a semi-private third bedroom featuring a twin bed that can be converted into a larger bed (using two twin-size mattresses). It includes a dresser and a desk, and a curtain can be extended for added privacy.
- LIVING AREA 1: 2 twin beds (it's a twin daybed that converts to two twin beds)
- LIVING AREA 2: 1 single futon bed
→ 2 LIVING ROOMS: One with a large, sunny open space with a sofa, Smart TV, and a desk. The other is also luminous and features a futon sofa bed and Smart TV plus a daybed with trundle under the window. Both make for spectacular spaces to relax and enjoy time together when not out sightseeing. You can connect to your Netflix, Web channels or other streaming TV service on the Smart TVs to enjoy entertainment when relaxing at home.
→ 2 fully-equipped KITCHENS: Both have everything you'd need (in fact TWO of everything) to prepare meals at home from high-end large and small appliances, coffee makers, hot water kettles, toasters, microwaves, cookware and dishes
→ 2.5 BATHROOMS: One is a full bath, a half bath, and one with a shower and sink (no toilet).
Situated right on the famous Boulevard St. Laurent, you’ll find yourself at the center of a world of culture! From boutiques and art galleries to the trendiest restaurants, clubs, and bars, this is the place to be in Montreal.
*Please note, all the units in this building are managed by us and we can accommodate up to 30 guests in 3 different apartments, spread across 2 floors. If you are coming with a large group, please contact us to receive a personalized offer.
*Please keep children supervised at the common corridor and stairs to prevent falls.
CITQ 299486
Guest Access:
You’ll have full, exclusive access to the entire third floor (two apartments) and the balcony between them.
The Neighborhood:
This laid-back neighbourhood is home to an eclectic variety of people, including artists, students, young professionals, and new families, all coexisting with various cultural communities, creating an astonishingly rich and lively mosaic. The neighbourhood is teeming with theatres, restaurants, bars, and shops. The action is concentrated around Saint-Denis Street and Saint-Laurent Boulevard, as well as nearby thoroughfares such as Rachel, Mont-Royal, Duluth and Prince-Arthur.
Within walking distance:
- Mont-Royal Avenue & Saint-Denis Street are both lined with eateries, outdoor cafes, lively bars, theatres & shopping
- Mount Royal and La Fontaine Parks - gorgeous views surrounded by nature
- Old Montreal to soak in some culture
- Steps to public transportation for easy mobility around the city
Eat & Drink:
- Diablo’s BBQ Cantina (just downstairs)
- Maestro SVP
- Casa Minhota
Getting Around:
The apartment building is about 30 minutes from the Montréal-Pierre Elliott Trudeau International Airport by car or taxi. We’re also happy to arrange private transportation for you.
Once you’re here, you can walk or rent a Bixi bike to explore the area. In fact, you can easily walk to many top Montreal attractions in under 30 min! If you want to go a bit further, taxis and public transit are convenient and affordable. The nearest metro station is just 700 meters away (Blue line)
If you want to park your car on the street, please pay attention to the signs. Parking is generally paid on main avenues such as Ave Mont-Royal. Most secondary streets in the area are reserved for permit holders only. You can purchase one permit for $8 every 24 hrs entering the code PMR02 in any parking kiosk (please remember to leave the permit on your dashboard). *WE ARE NOT RESPONSIBLE FOR ANY PARKING FINES OR TICKETS*
Other Things to Note:
Awesome Location:
- Perfect for groups - we manage 2 other units in the building, so if you need more space, contact us for a special offer.
- In the heart of St-Laurent's vibrant nightlife, steps away from the best bars, restaurants, and clubs. You can expect noise throughout the day and night.
- Incredible spot for digital nomads and longer stays.
- All taxes (GST & QST) are included in your price. We can provide an invoice for tax deductions.
- The apartments are on the 3rd floor, and like most buildings in the Plateau area, there are stairs. You’ll need to climb 2 flights.
Keeping It Chill:
- This area buzzes with energy day and night
- 3 of the bedrooms face onto St. Laurent Street (heart of Montreal's famous nightlife). Usually, the white noise from the ACs or fans helps a lot. (we provide earplugs for light sleepers.)
- The apartment has independent AC units, except for 2 bedrooms that share the living room AC. Closing the curtains helps keep those bedrooms cool during the day.
- Bachelor/bachelorette crews welcome! Just keep the party at the nearby amazing clubs after 10 pm
- The apartment might have a noise monitoring device (NoiseAware) - it only measures volume, no recordings!
- NO SMOKING of any kind inside, please (helps us keep the space fresh for everyone). If smoking is detected, we will have to charge for the deep cleaning of carpets and furniture.
- If you are having a great time, please don't jump or dance - the restaurant below won't be happy.
Must-Knows:
- Main guest must be 18+ to book
- No shoes inside (protect those gorgeous floors!)
- Pets are allowed, subject to approval. Let us know if you are travelling with your furry friend, and please no paws on the furniture (extra cleaning fees might apply)
- We'll need you to sign a quick rental agreement accepting the house rules
- On some booking platforms, there will be a temporary security deposit hold, funds released after checkout (when all is well!)
- You may be required to provide a government ID upon booking, on check-in day, or during your stay for identity verification.
- If you are driving, note that WE ARE NOT RESPONSIBLE FOR PARKING TICKETS. Montreal parking can be tricky! Check the rules in advance.
CITQ Establishment # 299486 - CHEZ LORRAINE
Safety First:
- Two flights of stairs to your apartments (#3 and #4). Please be careful, especially if you are travelling with little ones.
- Please keep windows closed (they don't meet safety regulations). The apartment has an air exchange system & AC, so there is no need to open the windows.
- There is a balcony with a ladder for an emergency exit. You can enjoy a coffee sitting on that balcony. Children must be supervised closely to prevent falls through the opening where the ladder is located. This opening is between the two units and is covered by a 2-foot pet fence for safety. The balcony is shared between the two apartments, there is no privacy screen between them.
- Smoke and noise detectors must stay connected; please don't tamper with them.
- Keep an eye on the little ones in common areas, corridors and stairs
- Please no candles, incense or any burnable object with flames inside the apartment.
- No more guests than those listed on your reservation are allowed.
Interaction with Guests:
Self check-in using your code. Complete privacy during your stay, should you need anything, just send us a message.
Servicios en la propiedad
Internet
Disponible en el apartamento: wifi gratis
Cocina
Cafetera y tetera
Frigorífico
Hervidor eléctrico
Horno
Lavavajillas
Microondas
Papel de cocina
Placa de cocina
Tostadora
Vajilla y utensilios de cocina
Restaurante
Mesa de comedor
Dormitorios
5 dormitorios
Se proporcionan sábanas
Baño
2,5 baños
Champú
Ducha
Jabón
Papel higiénico
Se proporcionan toallas
Secador de pelo
Zonas comunes
Mesa de comedor
Sala de estar
Entretenimiento
Televisión
Zonas al aire libre
Balcón
Mobiliario exterior
Servicios de lavandería
Lavadora
Lavandería
Espacios de trabajo
Despacho
Escritorio
Silla de despacho
Confort
Aire acondicionado
Calefacción
Mascotas
Se aceptan mascotas
Características especiales/accesibilidad
Alojamiento libre de humo
Servicios e instalaciones
Plancha o tabla de planchar
Actividades
Ciclismo en las inmediaciones
Medidas de seguridad
Detector de monóxido de carbono (el propietario ha indicado que hay un detector de monóxido de carbono en el alojamiento)
Detector de humo (el propietario ha indicado que hay un detector de humo en el alojamiento)
Recibirás un correo electrónico del anfitrión con las instrucciones para hacer el check-in y el check-out.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.
Instrucciones de check-out
El anfitrión exige que realices lo siguiente antes del check-out:
Quitar los artículos personales
Apagar las luces y cerrar las puertas
Si no sigues todas estas instrucciones, podrías recibir una opinión negativa por parte del anfitrión.
Mascotas
Se aceptan mascotas
Se aceptan animales de servicio (sin cargo)
Nota del anfitrión: Free
Niños y camas adicionales
Los niños son bienvenidos.
Se permiten fiestas o eventos
No está permitido organizar fiestas ni eventos en las instalaciones.
Información importante
Importante
Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales, y una tarjeta de crédito, débito o depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
Esta propiedad acepta efectivo.
No está permitido organizar fiestas ni eventos en las instalaciones.
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
Las medidas de seguridad de la propiedad incluyen extintor de incendios y botiquín de primeros auxilios
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Vrbo, nuestro sitio asociado, administra este hospedaje. Recibirás un correo electrónico de Vrbo con un enlace que te llevará a tu cuenta de Vrbo, donde podrás cambiar o cancelar tu reservación.
Número de registro de propiedad: 299486, 2027-05-31
Información de la zona
este departamento se encuentra en Centro de Montreal, un área de Montreal. Aquellos que deseen ir de compras pueden visitar Calle Sainte-Catherine y The Underground City, mientras que quienes quieran conocer los puntos de interés más populares del área pueden ir a Parque de diversiones La Ronde de Six Flags y Place des Arts. ¿Quieres asistir a un evento o partido? Échale un vistazo a lo que sucede en Centro de convenciones de Montreal o Bell Centre. Encontrarás muchas opciones para disfrutar del aire libre con actividades como ciclismo. Visitar nuestra guía de viaje de Montreal
Estación de metro de Lucien L’Allier: 4 minutos en auto
Estación de metro de Sherbrooke: 8 minutos a pie
Aeropuerto de Montreal-Saint-Hubert (YHU): 26 minutos en auto
Restaurantes
Bar Bifteck
2 min a pie
Café Campus
1 min a pie
Le Rouge Bar
1 min a pie
Arepera
2 min a pie
Burger Bros
2 min a pie
Preguntas frecuentes
¿Full-Floor Privacy on St-Laurent · Groups of 18 acepta mascotas?
Sí, se aceptan mascotas en la propiedad.
¿Cuánto cuesta hospedarse en Full-Floor Privacy on St-Laurent · Groups of 18?
Al 14 jun. 2026, el precio más bajo encontrado por una noche de estadía para dos adultos en Full-Floor Privacy on St-Laurent · Groups of 18 el 7 jul. 2026 es de US$ 289, y no incluye impuestos ni cargos. El precio se basa en la tarifa por noche más baja encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿A qué hora es el check-in en Full-Floor Privacy on St-Laurent · Groups of 18?
Hora de inicio de check-in: 17:00.
¿A qué hora es el check-out en Full-Floor Privacy on St-Laurent · Groups of 18?
Check-out: 11:00.
¿Dónde se encuentra Full-Floor Privacy on St-Laurent · Groups of 18?
En Centro de Montreal, este edificio se encuentra a 10 minutos a pie de Rue Prince-Arthur Street y The Underground City. Calle Sainte-Catherine y McGill University también se encuentran a 15 minutos. Estación de metro de Sherbrooke se encuentra a 8 minutos caminando, y Estación de metro de Saint Laurent se encuentra a 9 minutos a pie.
Opiniones de Full-Floor Privacy on St-Laurent · Groups of 18
Opiniones
Excepcional
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
We had a great time with 2 families with teenagers. The apartments had everything we needed and was very clean. Excellent restaurants on doorstep and easily walkable to the old port.
Sharon R.
Se hospedó 3 noches en febrero de 2026
Opinión verificada
10/10 Excelente
Sanjeev M.
24 sept. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Great location. A few minor maintenance fixes needed but overall great.
Sanjeev M.
Se hospedó 3 noches en septiembre de 2025
Opinión verificada
10/10 Excelente
Marissa P.
9 jul. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Great place!
Great apartment that accommodates large groups perfectly. Wonderful location too.
Marissa P.
Se hospedó 3 noches en julio de 2024
Opinión verificada
8/10 Buena
Cecil M.
17 jul. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Family Fun in Montréal
Great location ...clean and very courteous and responsive management
Cecil M.
Se hospedó 6 noches en julio de 2024
Opinión verificada
10/10 Excelente
Cliente verificado
18 jul. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Fantastic location
Everything we needed Communication was fantastic.Highly recommend
Cliente verificado
Se hospedó 2 noches en julio de 2025
Opinión verificada
8/10 Buena
Diane J.
27 oct. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Great location
Very clean and plenty of room for a large group. Great location for site 🙈 ng, eating out and shopping.
Diane J.
Se hospedó 9 noches en octubre de 2023
Opinión verificada
10/10 Excelente
Megan C.
20 oct. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Great location!
The neighborhood was so cute! Full of great shops and restaurants!
Megan C.
Se hospedó 4 noches en octubre de 2024
Opinión verificada
10/10 Excelente
Blake C.
14 sept. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Great weekend!
The location for this spot is unmatched. Went with a few friends and we ate well and thoroughly enjoyed Montreal. The place was clean and easy to access. Highly recommend.
Blake C.
Se hospedó 3 noches en septiembre de 2022
Opinión verificada
10/10 Excelente
Neil T.
11 jun. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Great place for a Bachelor Party!
Just based on the map, we felt this was the perfect location for a weekend bachelor getaway. There were 11 of us. Theres plenty of shops, bars, and restaurants nearby. Walking distance to 2 metro stations and 1 bus stop. The host was very accomodating and regularly checked in to see if we needed anything. Check-out process was easy. Would absolutely stay again with another big group!
Neil T.
Se hospedó 3 noches en junio de 2025
Opinión verificada
10/10 Excelente
Laura D.
5 jul. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Great spot in Montreal
Her apartments were clean and cool. They offered a welcome respite from the busy street below, especially during the summer holiday.
Laura D.
Se hospedó 5 noches en junio de 2023
Opinión verificada
10/10 Excelente
Christine A.
16 abr. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Great location
The location of this property is great. You are in the middle of everything and can walk to many places. Communication with the property manager was very easy. Having two of everything was a plus for my family and friends. I would definitely stay here again.
Christine A.
Se hospedó 3 noches en abril de 2023
Opinión verificada
10/10 Excelente
Amanda B.
10 jun. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Amazing stay! Pablo was a great host, very responsive every time I reached out and always helpful. The double apartments were closer together than we expected which was great, because we did not feel very separated. The living room of the larger unit was thankfully large enough to fit all 18 of us when not sleeping, so meals and hanging out were comfortable. We loved these apartments are were honestly shocked at the size and cleanliness considering its prime location. 10/10 would stay here again! Thank you for having us :)
Amanda B.
Se hospedó 3 noches en mayo de 2025
Opinión verificada
10/10 Excelente
Elric S.
2 sept. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación
Nice place
It had a lot of space, nice for our family. Some issues with doors not closing on two of the bedrooms, but we were able to make do.
Elric S.
Se hospedó 1 noche en agosto de 2023
Opinión verificada
10/10 Excelente
Anne F.
13 jul. 2023
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Appartement propre
Appartement très bien situé.. Dommage que le quartier soit si bruyant la nuit.
Appartement très bien équipé.
Anne F.
Se hospedó 3 noches en julio de 2023
Opinión verificada
10/10 Excelente
Julie B.
5 nov. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Convenient and Cute
This property was in the heart of Montreal, with shops and restaurants steps away. We thought the photos didn't do justice do the space itself, as it's really quite nice, although some of the bedrooms were pretty small. The owner was extremely communicative and made things easy.
Julie B.
Se hospedó 3 noches en octubre de 2024
Opinión verificada
10/10 Excelente
Robin M.
7 ago. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Great neighborhood and roomy property!
The apartments were large and comfortable. We had everything we needed for cooking. Everything was clean.
The only slight drawback was the street noise. It is a really great neighborhood with lots to do.
Robin M.
Se hospedó 6 noches en agosto de 2024
Opinión verificada
10/10 Excelente
Benjamin F.
8 jun. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Great property in the heart of Montreal
I recently stayed at this property with a group of my college friends for a weekend in Montreal. The apartment was awesome. Spotlessly clean and newly renovated, the apartment could not have been better located for an amazing weekend in Montreal. I was also pleasantly surprised by how quiet it was given the central location. Two huge thumbs up!
Benjamin F.
Se hospedó 3 noches en mayo de 2024
Opinión verificada
10/10 Excelente
Todd B.
1 ago. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Beautiful space
These spaces are beautiful, modern, and very clean. The property is well-located so that there’s easy access by walking or car to most of the major attractions in Montreal. The neighborhood is lively and vibrant with many restaurants, bars, clubs, and shops. There’s a grocery store and a pharmacy just down the block. The host was very communicative and friendly.
Todd B.
Se hospedó 4 noches en julio de 2024
Opinión verificada
6/10 Aceptable
SERGE M.
28 dic. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación
Vacances en famille
Nous étions 6 adultes et 4 enfants et très compliqués de manger tous ensemble car ce n est pas un grand appartement mais 2 un pour 6 personnes et un pour 4 personnes qui se trouvent sur le même palier mais totalement indépendants Appartements bien équipés TRÈS bruyants à cause de la boîte de nuit en faceMerci à Pablo pour sa gentillesse
SERGE M.
Se hospedó 7 noches en diciembre de 2024
Opinión verificada
10/10 Excelente
Jack M.
25 ago. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Great location. Ample space
Visited Montreal for a friend's bday. There were 9 of us total and the apartments were exactly as listed. Very clean. Comfortable beds. You are on a street that has a lot of nightlife. We enjoyed it, but you may encounter some noise at night. Very happy we stayed there. Two things that could be improved: 1. There were no hand towels for bathroom or kitchen 2. There needed to be a few more linens and pillow cases. Apart from that, a great find!!
Jack M.
Se hospedó 5 noches en agosto de 2022
Opinión verificada
10/10 Excelente
sandeep h.
9 jul. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Perfect Stay for Large Groups in Vibrant Montreal Neighborhood
We had an absolutely wonderful stay at this spacious apartment on St Laurent Blvd. This place is perfect for a large group, offering the entire third floor with two combined apartments. The location is phenomenal, right in the heart of the vibrant Le Plateau neighborhood, with a Walk Score of 99.
The apartments are newly renovated with gorgeous designer decor, featuring 4 spacious bedrooms and common areas that can accommodate up to 18 guests. The two fully-equipped kitchens made meal preparation easy, and the two living areas provided ample space for relaxation and socializing.
The owner was fantastic, very responsive, and ensured our stay was comfortable and enjoyable. The proximity to major Montreal attractions, parks, and a variety of dining options added to the convenience. The vibrant nightlife adds to the excitement of the area, making it a lively and energetic place to stay.
Overall, this apartment is an excellent choice for anyone looking to experience the best of Montreal with a large group. Highly recommended!
sandeep h.
Se hospedó 4 noches en junio de 2024
Opinión verificada
10/10 Excelente
Amanda R.
16 jul. 2022
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Family vacation
We had 5 kids, 6 adults and an infant total and these two apartments had plenty of space. The location was great for sightseeing all over Montreal. The location would be perfect for people interested in clubbing as the street was packed till 4am! If you are a family like us, you may consider bringing some ear plugs. Overall, the apartments had everything we needed. Consider bringing a few amenities that where not included: such as dish towel, paper towels, toilet paper, spatula, dishwasher detergent, laundry detergent. There are pharmacies and dollar store a few blocks away to purchase what you need. Restaurants, coffee, ice cream all around apartment was amazing. Owner was very accommodating when we needed help with WiFi, door codes and other questions. Would recommend staying here!
Amanda R.
Se hospedó 4 noches en julio de 2022
Opinión verificada
8/10 Buena
Cliente verificado
9 ago. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación, veracidad del anuncio
Perfect Location - Walking, Biking or Driving
Our twin units were clean and scent free (thank goodness, as we have sensitive noses). The appliances worked as expected, though the cooking utensils and supplies were a bit random (no pasta pot). Beds were comfortable, but there were signs of wear and tear in the common areas.
Overall it was a good experience. Our host responded quickly to our questions, in a polite and pleasant manner. The location worked well, with us walking or biking to many of the favorite destinations (Old Montreal, Downtown etc). Parking was a little tricky at first, but once we figured it out there weren't any problems.
I would consider staying here again, though I might also look for a place with fewer stairs. People with knee problems and the like will have a difficult time.
Cliente verificado
Se hospedó 6 noches en julio de 2024
Opinión verificada
4/10 Mala
James L.
28 ago. 2024
Le gustó: Check-in
No le gustó: Comunicación, veracidad del anuncio
plus and minuses
Apartment had lots of beds and was able to accommodate our family get together - however, we had a number of issues complaints:
- there was BLOOD on one of our pillow cases which was really gross and unsanitary
- the listing is actually two apartments separated by a hallway, not a single connected unit
- it is above one of the craziest and loudest nightlife scenes I have ever witnessed (maybe a positive but not for our family)
- very strange/bad smell that I dreaded coming home to
- bedrooms do not have AC so had to keep doors open to get air flow
- one of the bathroom sink drains didn’t drain properly
- some of the lightbulbs were burned out
- could not talk directly to owner but rather through an agency that was very hard to communicate with
For the price we paid, all the above was not acceptable.