We stayed at this VRBO residence over a long weekend and, unfortunately, had a very negative experience with the host. We booked this apartment a couple months in advance, but due to unavoidable circumstances our group was hoping to reschedule our stay. We were only two days after the full-refund cancellation date (still one month in advance), but the host was unwilling to accomodate our request, stating that this was a strict VRBO policy. We spoke to VRBO directly, who informed us that the refund policy was coordinated by the host. Still, the host refused to accept our cancellation for the full refund. We then attempted to reschedule our booking to a later date (which according to the policy on the website can be done without a fee), and the host stated that we would not be able to rebook without paying 33% of the total. The host was absolutely unwilling to work with us in any way. Ultimately, we had nothing but very negative interactions with this host. On a separate note, this 3 bedroom-4 bed apartment only had one bathroom, which was inconvenient for a group of 5. One bedroom had no windows, and the other bedroom filled with an incredibly potent grease smell in the afternoon through the entire night due to the restaurant on the ground floor, making it difficult to sleep. We still enjoyed our time in Montreal despite the stress and negativity generated by the host. Would recommend staying in this area but in different accommodations.