Fachada de la propiedad por la tarde o noche

Opiniones sobre Embassy Suites by Hilton Montreal Airport

3.5 out of 5
Embassy Suites by Hilton Montreal Airport
6300 Route Transcanadienne, Pointe Claire, QC

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 587 de 932 opiniones" "
Evaluación: 8 - Bueno. 245 de 932 opiniones" "
Evaluación: 6 - Aceptable. 47 de 932 opiniones" "
Evaluación: 4 - Mediocre. 33 de 932 opiniones" "
Evaluación: 2 - Terrible. 20 de 932 opiniones" "

9,4/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Esperaba la habitación más espaciosa. En otras ocasiones que he reservado en Embassy Suites las habitaciones son más cómodas. Eramos una familia de 6 y estabamos muy crowded. En otros embassy la habitación con las camas está separada de la salita de estar que tiene el sofa cama.
Se hospedó 1 noche en enero de 2024
Respuesta de Natalia el 2 feb. 2024
Thank you for sharing your feedback with us. We apologize that our accommodations did not meet your expectations in terms of space, especially as a family of six. We understand how important comfort is, particularly in suite layouts. Your insight is invaluable, and we will consider it seriously to improve our guest experience. For your future stays, please let us know your requirements in advance, and we will do our best to select a room that ensures a more comfortable and enjoyable stay for you and your family.

10/10 Excelente

Thessa Maria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente y excelente servicio, recomendado
Se hospedó 1 noche en diciembre de 2023
Respuesta de Natalia el 30 dic. 2023
Dear Thessa Maria,Thank you so much for your wonderful review and for giving us a perfect score! We're thrilled to hear that you enjoyed your stay and found our service excellent. Your recommendation means a lot to us. Looking forward to welcoming you back soon!Warm regards,

10/10 Excelente

Carlos

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Limpia segura buen desayuno
Se hospedó 1 noche en agosto de 2023
Respuesta de Natalia el 27 ago. 2023
Thank you, Carlos! We're thrilled you enjoyed your stay and our breakfast. Looking forward to hosting you again soon.

10/10 Excelente

Johnny

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2023
Respuesta de HR el 14 ene. 2023
Dear Johnny,Thank you for sharing your feedback with us! We look forward to the chance to welcome you back in the near future!Kind regards,Embassy Suites Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2020
Respuesta de Waseem Michael el 18 mar. 2020
Thank you for your interest in Embassy Suites

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
excelente, increible atencion y muy buen desayuno, muy limpio
Se hospedó 8 noches en diciembre de 2019
Respuesta de Waseem Michael el 5 feb. 2020
Thank you for choosing the Embassy, Look forward to welcoming you soon

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bueno el desayuno y la hora feliz. Además la atención del personal fue excelente.
Se hospedó 4 noches en diciembre de 2019
Respuesta de Waseem Michael el 8 ene. 2020
Thank you for choosing the Embassy Suites

8/10 Bueno

maria guadalupe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2019
Respuesta de Waseem Michael el 14 sept. 2019
Thanks for Staying at Embassy Suites, look forward to welcoming you soon

10/10 Excelente

sergio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent!
Se hospedó 5 noches en agosto de 2019
Respuesta de Waseem Michael el 5 sept. 2019
Thank you for your feedback and we look forward to welcoming you soon at the Embassy suites Airport

10/10 Excelente

sergio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel
Se hospedó 8 noches en agosto de 2019
Respuesta de BS el 31 ago. 2019
Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the Hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Bishoy Salib Front Office Manager Embassy Suites by Hilton Montreal Airport bishoy.salib@hilton.com

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención, servicios
Las habitaciones y el desayuno. Atencion del personal. Cerca de lugares interesantes
Se hospedó 4 noches en agosto de 2019
Respuesta de BS el 18 ago. 2019
Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the Hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Bishoy Salib Front Office Manager Embassy Suites by Hilton Montreal Airport bishoy.salib@hilton.com

10/10 Excelente

Juan Eduardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy ruidoso, no está bien aislado
Muy bien , excelentes instalaciones, pero la habitación que nos toco , se escuchaba mucho ruido y el aire no enfriaba bien el cuarto
Se hospedó 2 noches en julio de 2019
Respuesta de BS el 1 ago. 2019
Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the Hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Bishoy Salib Front Office Manager Embassy Suites by Hilton Montreal Airport bishoy.salib@hilton.com

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Su ubicación ests del aeropuerto, hotel nuevo. El servicio de shuttle está un poco confuso ya q se tiene q reservar con anticipación y no fue lo que me dijeron la noche anterior.
Se hospedó 1 noche en julio de 2019
Respuesta de BS el 23 jul. 2019
Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the Hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Bishoy Salib Front Office Manager Embassy Suites by Hilton Montreal Airport bishoy.salib@hilton.com

10/10 Excelente

BRANDO NOE, Ciudad de Mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
EXCELENTE
Muy buena opción por la zona
Se hospedó 1 noche en julio de 2019
Respuesta de BS el 21 jul. 2019
Dear BRANDO NOE: Thank you for taking a moment to share your experience. I am happy to hear you found the Hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Bishoy Salib Front Office Manager Embassy Suites by Hilton Montreal Airport bishoy.salib@hilton.com

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2019
Respuesta de BS el 5 jul. 2019
Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the Hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Bishoy Salib Front Office Manager Embassy Suites by Hilton Montreal Airport bishoy.salib@hilton.com

8/10 Bueno

Yolanda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2019
Respuesta de BS el 2 jul. 2019
Dear Yoland, Thank you for taking a moment to share your experience. I am happy to hear you found the Hotel to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Bishoy Salib Front Office Manager Embassy Suites by Hilton Montreal Airport bishoy.salib@hilton.com

10/10 Excelente

Maria, Muenchen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fueron por mi al aeropuerto a media noche. ¡Muy amables!
Se hospedó 1 noche en noviembre de 2018
Respuesta de BS el 19 nov. 2018
Dear Maria, We appreciate you taking a moment to let us know about your experience at The Embassy Suites by Hilton Montreal Airport. It is a pleasure to receive your wonderful feedback and to hear that you enjoyed your stay! . We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Bishoy Salib Front Office Manager Embassy Suites by Hilton Montreal Airport

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All great at this hotel.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Isabelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved everything! Delicious breakfast.
Se hospedó 1 noche en mayo de 2024
Respuesta de Natalia el 13 may. 2024
Thank you for your wonderful review, Isabelle. We're thrilled to hear you enjoyed everything, especially our breakfast. We look forward to welcoming you back soon for another delightful experience!

10/10 Excelente

Joanne

Viajó con su familia
Le gustó: Servicios
Was very nice
Se hospedó 2 noches en abril de 2024
Respuesta de Natalia el 27 abr. 2024
Dear Joanne,Thank you for the lovely review! We're so glad you had a nice experience with us. We hope to see you again soon!

10/10 Excelente

Ruth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel is nice. Rooms good, quiet. Had a corner room on 6 th floor. Beverages downstate a nice addition. Girl working bar is very nice. Breakfast was pretty good.
Se hospedó 1 noche en abril de 2024
Respuesta de Natalia el 21 abr. 2024
Dear Ruth,Thank you for taking the time to leave us such a wonderful review. We're happy to hear that you enjoyed your stay, especially your quiet corner room on the 6th floor and our breakfast offerings. It's also great to know that our staff made a good impression. We hope to welcome you back soon for another excellent experience!

10/10 Excelente

Abir

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
As the parents of an autistic child, the staff at the Embassy hotel went above and beyond and were very understanding and helpful. I highly recommend it!
Se hospedó 2 noches en abril de 2024
Respuesta de Natalia el 20 abr. 2024
Thank you so much for your kind words, Abir. We're honored to have been able to provide a welcoming and supportive environment for your family. Your recommendation is the highest compliment we could receive. Looking forward to welcoming you back to the Embassy hotel in the future!

8/10 Bueno

Wenjing

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Natalia el 20 abr. 2024
Thank you for your rating, Wenjing. We are pleased to hear that your experience was positive. We are committed to providing the best service and would love to know what we can do to make your next stay a 5-star experience. Looking forward to welcoming you back to our hotel!

10/10 Excelente

Yashada, Bridgewater

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the place. Will definitely visit again
Se hospedó 2 noches en abril de 2024
Respuesta de Natalia el 14 abr. 2024
Thank you so much, Yashada, for your perfect rating! We're thrilled to hear you had a wonderful experience. Your satisfaction is our top priority, and we're delighted we could exceed your expectations. We hope to welcome you back soon!

10/10 Excelente

Khaled

Se hospedó 1 noche en abril de 2024
Respuesta de Natalia el 13 may. 2024
Khaled, thank you for the excellent review! We're so pleased to know you enjoyed your stay. We can't wait to host you again at our hotel!

10/10 Excelente

Gilles

Viajó con su familia, Viajó en grupo
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
What a nice breakfast omelette, or eggs on demand
Se hospedó 1 noche en marzo de 2024
Respuesta de Natalia el 4 abr. 2024
Dear Gilles,We're thrilled to hear you enjoyed the breakfast omelette! Our kitchen staff takes great pride in serving fresh, made-to-order breakfasts, and your compliment will be shared with the team. Thank you for your kind words, and we look forward to serving you again.

8/10 Bueno

Catherine

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The only thing I would say is that the staff who were cleaning outside my room at 7 am were speaking excessively loudly and it woke me up long before I needed to be awake. I was really disappointed by this. Everything else was super fine!
Se hospedó 2 noches en marzo de 2024
Respuesta de Natalia el 4 abr. 2024
Dear Catherine,Thank you for your review. We're genuinely sorry to hear that your rest was disturbed by noise from our staff; please accept our sincerest apologies. We've addressed this feedback with our housekeeping team to ensure a quiet environment is maintained. We're glad you enjoyed the rest of your stay, and we hope to have another chance to impress you in the future.

10/10 Excelente

Morven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Natalia el 17 mar. 2024
Thank you, Morven! We're thrilled to hear that you had a perfect experience with us. We appreciate your 5 out of 5 rating and look forward to welcoming you back soon.

10/10 Excelente

Gabrielle

Viajó por negocios, Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such a welcoming staff at check-in! We came with two large dogs and the employee at the front desk was eager to meet them, and gave us two doggy treat bags, one for each of them. Pet welcoming, is my favourite kind of pet friendly hotel! Would definitely recommend :)
Se hospedó 1 noche en marzo de 2024
Respuesta de Natalia el 14 mar. 2024
Dear Gabrielle,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you and your furry friends felt warmly welcomed. Our team loves making all our guests, two and four-legged alike, feel at home. Your recommendation is the highest compliment we could receive. Looking forward to your next visit!

10/10 Excelente

Dayna

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Newly renovated, spacious room and an excellent buffet breakfast with made-to-order omelets! Would stay here again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Natalia el 14 mar. 2024
Dear Dayna,It's fantastic to hear that you enjoyed our newly renovated rooms and the breakfast offerings! Your praise for our made-to-order omelets has made our day. We're delighted you're considering us for your future stays, and we can't wait to welcome you back.

10/10 Excelente

Jaret

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Natalia el 17 feb. 2024
Dear Jaret,Thank you for the perfect score! It's a pleasure to know that we met your expectations. We hope to host you again soon for another great experience.

10/10 Excelente

Julie

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Natalia el 17 feb. 2024
Hello Julie,We're absolutely delighted to see your 10/10 rating! Thank you for choosing our hotel, and we can't wait to welcome you back for another excellent stay.

10/10 Excelente

John

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms look like they have recently been renovated. Very nicely finished.
Se hospedó 1 noche en febrero de 2024
Respuesta de Natalia el 17 feb. 2024
Dear John,Thank you for the perfect score! We are so glad you had a memorable stay with us. Your satisfaction is our top priority, and it's wonderful to know we hit the mark for you. Looking forward to your next visit!

10/10 Excelente

Annie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Natalia el 11 feb. 2024
Dear Annie, Thank you for choosing our hotel and for the fantastic 10 out of 10 rating! We're so glad to hear you enjoyed your stay. Looking forward to welcoming you back in the future.

10/10 Excelente

Jennifer

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our shuttle driver went above and beyond, he even made a quick stop at Starbucks for my daughter to get a quick drink in our way to the train station after her Uber order cancelled on us for tech issues. Excellent service with a smile. Will happily be booking here on all future trips! Service overall was just excellent!
Respuesta de Natalia el 4 feb. 2024
Thank you so much, Jennifer, for your great feedback! We're thrilled to hear about your positive experience with our shuttle service and the extra mile our driver went for your daughter. It's heartwarming to know that we will be your choice for future trips. Looking forward to welcoming you back again soon!

10/10 Excelente

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Natalia el 20 ene. 2024
Dear Stephen, Thank you for choosing our hotel and for the fantastic 5-star review! We're so glad to hear you enjoyed your stay. Looking forward to welcoming you back in the future.

10/10 Excelente

Catherine

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Natalia el 30 dic. 2023
Dear Catherine,Thank you so much for your 5-star review on Expedia! We're thrilled to know that you had a great experience with us. Your satisfaction is our top priority, and we're glad we could meet your expectations. We hope to welcome you back again soon.Warm regards,

10/10 Excelente

ALEX

Se hospedó 1 noche en diciembre de 2023
Respuesta de Natalia el 30 dic. 2023
Dear Alex,We're absolutely delighted to receive your 10 out of 10 rating! It's wonderful to know that we met your expectations in every way. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Best wishes,

8/10 Bueno

Alexander, whitby

Se hospedó 4 noches en diciembre de 2023
Respuesta de Natalia el 30 dic. 2023
Dear Alexander,Thank you for taking the time to leave us a review on Expedia. We're glad to see that you had a positive experience with us. If there's anything specific we can improve on, please let us know. We hope to have the opportunity to serve you again and aim for that 5-star experience!Best regards,

10/10 Excelente

Lesley

Se hospedó 1 noche en diciembre de 2023
Respuesta de Natalia el 2 feb. 2024
Thank you so much, Lesley, for your perfect rating! We're thrilled to hear you had a wonderful experience. Your satisfaction is our top priority, and we're delighted we could exceed your expectations. We hope to welcome you back soon!

8/10 Bueno

Ruby

Se hospedó 2 noches en diciembre de 2023
Respuesta de Natalia el 14 ene. 2024
Dear Ruby,Thank you for taking the time to rate us with 4 out of 5 stars. We are thrilled to hear that you had a positive experience with us. Your feedback is greatly appreciated and helps us to further improve our services. We hope to welcome you back soon for another stay that we aim to make a 5-star experience!

10/10 Excelente

Paula

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Natalia el 22 dic. 2023
Dear Paula,We're genuinely thrilled to see your 5-star rating! It means the world to us to know that your stay was everything you hoped for. Your happiness and comfort are what we strive for every day, and it's incredibly rewarding to hear we've made a lasting impression. We eagerly look forward to your next visit and promise to make it just as special!

2/10 Terrible

Iris

Se hospedó 2 noches en diciembre de 2023
Respuesta de Natalia el 18 dic. 2023
Dear Iris,Thank you for taking the time to leave a review. We're truly sorry to hear that your experience did not meet your expectations. We value your feedback and would appreciate the opportunity to understand more about your stay and how we can make things right. Please feel free to reach out to us directly with further details. Your satisfaction is our top priority, and we are committed to ensuring a better experience for you in the future.

6/10 Aceptable

Antonio

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 1 noche en diciembre de 2023
Respuesta de Natalia el 12 dic. 2023
Dear Antonio,Thank you for taking the time to leave a review. We noticed your stay was rated 3 out of 5, and we would love to hear more about your experience so we can improve. Please feel free to reach out to us with any specific feedback or concerns. We hope to have the opportunity to provide you with a better experience on your next visit.

10/10 Excelente

Zeeshan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We found a good deal on a really spacious and clean room. The free made-to-order breakfast was amazing! I would definitely come back
Se hospedó 2 noches en diciembre de 2023
Respuesta de Natalia el 11 dic. 2023
Thank you, Zeeshan, for your 5-star review! We're thrilled you enjoyed the spaciousness and cleanliness of your room, along with our complimentary made-to-order breakfast. We look forward to welcoming you back on your next visit!

10/10 Excelente

André

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tout est parfait malgre le retard des valise a l'aéroport merci
Se hospedó 1 noche en diciembre de 2023
Respuesta de Natalia el 10 dic. 2023
Merci, André, pour votre excellente évaluation. Nous sommes ravis que tout ait été parfait lors de votre séjour, malgré le retard de vos bagages à l'aéroport. Au plaisir de vous accueillir à nouveau très bientôt

10/10 Excelente

Josefa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de Natalia el 9 dic. 2023
Dear Josefa,Thank you so much for your perfect rating! We're thrilled to hear that your experience with us was a 10 out of 10. Your satisfaction is our top priority, and we're glad we could meet your expectations. Looking forward to serving you again soon!

8/10 Bueno

Julie

Se hospedó 1 noche en diciembre de 2023
Respuesta de Natalia el 2 feb. 2024
Thank you, Julie, for taking the time to leave us a rating. We're glad you had a positive stay and we're eager to hear how we might make your next visit a 5-star experience. We appreciate your feedback and look forward to your return.

10/10 Excelente

Gordon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved that there is no carpets
Se hospedó 1 noche en noviembre de 2023
Respuesta de Natalia el 14 nov. 2023
Thank you, Gordon, for your great review! We're thrilled to hear you appreciated our carpet-free environment. Looking forward to welcoming you back soon!

8/10 Bueno

CHAD

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly staff, beautiful suite.
Se hospedó 1 noche en octubre de 2023
Respuesta de Natalia el 4 nov. 2023
Dear Chad,We genuinely appreciate your feedback. It's wonderful to hear that you found our staff friendly and enjoyed your beautiful suite. We're looking forward to your next visit!