Servicio de la propiedad

Opiniones sobre Quality Inn

2.5 out of 5
Quality Inn
I-80/90 Exit 13 at St Rt 15, 13508 State Route 15, Montpelier, OH

Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 129 de 473 opiniones" "
Evaluación: 8 - Bueno. 189 de 473 opiniones" "
Evaluación: 6 - Aceptable. 75 de 473 opiniones" "
Evaluación: 4 - Mediocre. 45 de 473 opiniones" "
Evaluación: 2 - Terrible. 35 de 473 opiniones" "

7,4/10

Limpieza

8,0/10

Personal y atención

7,8/10

Servicios

7,0/10

Estado de la propiedad e instalaciones

7,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

jose

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2022
Respuesta de Meghan O'Neal, General Manager el 1 ago. 2022
Thank you for taking the time to review your stay. We appreciate your feedback.

8/10 Bueno

Anibal, Newark, NJ

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Cuando llegamos a hacer el check in, la persona fue muy poco amable.
Se hospedó 1 noche en julio de 2020
Respuesta de Dareth Livengood, Controller el 16 jul. 2020
Thank you for taking the time to review your stay.

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención
Todo muy bien. Muy buen servicio. Si regresaría....
Se hospedó 3 noches en abril de 2019
Respuesta de Debra Dilley, General Manager el 19 ago. 2019
Thank you for your review. Your feedback is appreciated.

8/10 Bueno

Adrianis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice property I just would like shopping food
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

kalliopi

Viajó con su familia
Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Property is under construction/remodel. Room was clean but in desperate need of a remodel.
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Tom

Viajó por negocios, Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property is clearly being updated, but although clean everything is old and worn. Perhaps they can bring the facility up to better standards.
Se hospedó 1 noche en abril de 2024
Respuesta de Heather Marowelli, General Manager el 30 abr. 2024
Thank you for taking the time to review your stay. We appreciate feedback from our guests.

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great clean rooms!!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Heather Marowelli, General Manager el 30 abr. 2024
Thank you for taking the time to review your stay. We appreciate feedback from our guests.

10/10 Excelente

Christel

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean bright attractive bathroom

8/10 Bueno

Renee

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Justin

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice room. Pool & restaurant were great. Will definitely stay at again.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

james

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

4/10 Mediocre

Stefanie

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I should have listened to reviews and not booked here. I had a terrible check-in experience that started when I walked in and there was music blasting and people cheering from what I assume is a bar and said “Wow, it’s really noisy in here” and he immediately rudely told me it wasn’t. Then he made an offhand comment that “everyone wants a King room, but you can’t have one.” I had booked and paid for a King and thought he was kidding, until I got to the room and saw it was a double. I asked for a luggage cart as I was traveling back from Christmas halfway across the country and had a lot of luggage filled with presents and clothing. He told me my room “wasn’t conducive to a luggage cart” and that I would have to just take what I need and leave the rest in my car. I’m sure if my car had been broken into and thousands of dollars of items stolen, I would have been told it wasn’t the hotel’s responsibility. When I left for my room, I realized there was no elevator anywhere near me. After consulting a fire plan map, I saw there was only one and it was on the opposite side of the hotel, and this is a large hotel. I had to lug my bags up the stairs and realized that’s what he meant about the cart. The room was OK, but the walls and floor were dirty and the paint was peeling. I felt very unsafe as a woman alone in this hotel. There had to be at least a dozen men just sitting outside alone smoking at every entrance and I was put in an “attached room.” Check out employee was very nice.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Eriberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice little place
great place to stay for the price right off the interstate. Nice staff. It has a decent pool and hot tub along with a sauna. Breakfast is a plus. I would stay here again if i'm in the area.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Troy

No le gustó: Personal y atención
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Eriberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice place to stay
Not a bad place to stay. Staff was friendly and helpful. The rooms appeared clean and we also enjoyed their free breakfast. We would definitely stay again if in the area.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Brent

Viajó con su familia
Le gustó: Limpieza
NO JUCUZZI SUITES
They have no Jacuzzis in rooms like hotels .com advertise. I was super disappointed after driving fir 10 hrs with a sore back. They need to update the website its been over a year that they have been removed
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dareth Livengood el 26 dic. 2023
We have repeatedly asked for the third party sites to update their systems. I apologize for the inconvenience. Thank you for taking the time to review your stay.

10/10 Excelente

Cindy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very pleasant
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Mlyn

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was ghetto an dirty
Se hospedó 1 noche en diciembre de 2023
Respuesta de Dareth Livengood el 26 dic. 2023
Thank you for taking the time to review your stay. I’m sorry you feel that way about our facility. There were no complaints from you while you were at our hotel so I’m not sure what was unsatisfactory about the stay.

10/10 Excelente

Brian

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Shaunti

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very happy with my stay! The staff was exceptional, and the included breakfast was an actual breakfast, not just a plate of shrink wrapped muffins. Will stay again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Dareth Livengood, Controller el 4 dic. 2023
Thank you for taking the time to review your stay. We appreciate the feedback.

10/10 Excelente

Joseph

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We enjoyed out two night stay. The pool was fun, the restaurant on site was very good. The rooms were clean and the employees were friendly.
Se hospedó 2 noches en octubre de 2023
Respuesta de Dareth Livengood, Controller el 4 dic. 2023
Thank you for taking the time to review your stay. We appreciate the feedback.

8/10 Bueno

Ernest

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The breakfast options were limited and there were no places to sit at a desk and work - I had to check out and then remain at the hotel for a few hours for an event, and there wasn't a place I could sit at a desk or table. Other than that, it was fine. Clean, helpful staff, convenient to transportation options and a comfortable stay. And yeah, a desk in the room, just not out in the hotel itself!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dareth Livengood, Controller el 3 nov. 2023
Thank you for reviewing your stay. Our apologies that you were unable to sit and work. Had you asked the front desk, we could have made some accommodations for you. Again, our apologies.

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel in a corn field near I-90
Se hospedó 1 noche en agosto de 2023
Respuesta de Dareth Livengood, Controller el 1 sept. 2023
Thank you for taking the time to review your stay. We appreciate your feedback.

10/10 Excelente

Jane S.

Viajó con su familia
Le gustó: Personal y atención
Updated was good. Need Kleenex in rooms & better pillows.
Se hospedó 1 noche en julio de 2023
Respuesta de Dareth Livengood, Controller el 1 sept. 2023
Thank you for taking the time to review your stay. We appreciate your feedback.

8/10 Bueno

Donald

Viajó con su pareja
Very old hotel, windows older and allow a lot of highway noise.
Se hospedó 2 noches en julio de 2023
Respuesta de Dareth Livengood, Controller el 1 sept. 2023
Thank you for taking the time to review your stay. We appreciate your feedback.

8/10 Bueno

Daron

Se hospedó 1 noche en julio de 2023
Respuesta de Dareth Livengood, Controller el 1 sept. 2023
Thank you for taking the time to review your stay. We appreciate your feedback.

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Pleasant stay with no troubles
Se hospedó 2 noches en junio de 2023
Respuesta de Dareth Livengood, Controller el 1 sept. 2023
Thank you for taking the time to review your stay. We appreciate your feedback.

8/10 Bueno

mariefrance

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Carilyn

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The room was clean and the staff were friendly. Parking was easy. My only complaint is that the walls are very thin. We could hear the rooms around us all night.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Frederick

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Kind of dirty in hotel but room clean
Se hospedó 1 noche en mayo de 2023
Respuesta de Dareth Livengood, Controller el 4 jun. 2023
Thank you for taking the time to review your stay. We appreciate your feedback.

6/10 Aceptable

Josh

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de Dareth Livengood, Controller el 4 jun. 2023
Thank you for taking the time to review your stay. We appreciate your feedback.

8/10 Bueno

Dave, Sun Lakes

Viajó por negocios
Le gustó: Limpieza, personal y atención
Staff was great. Room was very clean and nice. The overall property could use some TLC! Musty odor in the hallway.
Se hospedó 2 noches en abril de 2023
Respuesta de Meghan O'Neal, General Manager el 2 may. 2023
Thank you taking the time to review your stay. We appreciate your feedback.

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023
Respuesta de Meghan O'Neal, General Manager el 2 may. 2023
Thank you taking the time to review your stay. We appreciate your feedback.

10/10 Excelente

Phyllis

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
All staff that I met were very friendly.
Se hospedó 1 noche en marzo de 2023
Respuesta de Meghan O'Neal, General Manager el 3 abr. 2023
Thank you for taking the time to review your stay. We appreciate guest feedback.

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I liked my room. It was clean and very spacious.
Se hospedó 1 noche en marzo de 2023
Respuesta de Meghan O'Neal, General Manager el 3 abr. 2023
Thank you for taking the time to review your stay. We appreciate guest feedback.

6/10 Aceptable

Gina

Se hospedó 1 noche en marzo de 2023
Respuesta de Meghan O'Neal, General Manager el 3 abr. 2023
Thank you for taking the time to review your stay. We appreciate guest feedback.

2/10 Terrible

Javier

Se hospedó 1 noche en febrero de 2023
Respuesta de Meghan O'Neal, General Manager el 3 abr. 2023
We apologize for any issues you had during your stay. We would have made every effort to correct these issues had we been given the chance.

8/10 Bueno

Jennifer

Le gustó: Servicios
Se hospedó 2 noches en febrero de 2023
Respuesta de Meghan O'Neal, General Manager el 3 abr. 2023
Thank you for taking the time to review your stay. We appreciate guest feedback.

6/10 Aceptable

Antonio

Se hospedó 1 noche en febrero de 2023
Respuesta de Meghan O'Neal, General Manager el 3 abr. 2023
Thank you for taking the time to review your stay. We appreciate guest feedback.

8/10 Bueno

Nilton

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
All services perfectly in my opinion . Michelle from desk she very friendly and professional
Se hospedó 2 noches en febrero de 2023
Respuesta de Meghan O'Neal, General Manager el 3 mar. 2023
Thank you for taking the time to review your stay. We appreciate your feedback.

10/10 Excelente

ELIZABETH, BLOOMFIELD

Se hospedó 1 noche en enero de 2023

2/10 Terrible

Edward

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I have been staying at this motel for over 40 years and this is the worst condition this place has ever been
Se hospedó 1 noche en enero de 2023
Respuesta de Meghan O'Neal, General Manager el 2 feb. 2023
I'm sorry to hear that you didn't have an enjoyable stay. We are currently working to renovate half of the hotel. We hope that you will consider staying with us again.

10/10 Excelente

Carol

Se hospedó 1 noche en diciembre de 2022
Respuesta de Meghan O'Neal, General Manager el 2 feb. 2023
Thank you for taking the time to review your stay.

6/10 Aceptable

Bruce

Se hospedó 3 noches en diciembre de 2022
Respuesta de Meghan O'Neal, General Manager el 2 feb. 2023
Thank you for taking the time to review your stay.

10/10 Excelente

Matthew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Doing a lot of updates nice hotel
Se hospedó 2 noches en diciembre de 2022
Respuesta de Meghan O'Neal, General Manager el 2 feb. 2023
Thank you for taking the time to review your stay.

10/10 Excelente

Richard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fair price and nice rooms
Se hospedó 1 noche en diciembre de 2022
Respuesta de Meghan O'Neal, General Manager el 5 dic. 2022
Thank you for taking the time to review your stay.

8/10 Bueno

Mark

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The restaurant was nice
Respuesta de Meghan O'Neal, General Manager el 3 nov. 2022
Thank you for taking the time to review your stay. We appreciate your feedback.

8/10 Bueno

Denis

Se hospedó 2 noches en octubre de 2022

8/10 Bueno

Cameron

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall it was a great weekend to be at the NRCTPA World Championships. My only complaint was i booked an executive suite with a king bed and got one with 2 twin beds. In all honesty though it wasn't really a big deal as long as i had room for the event all weekend long. Looking forward to coming back in march for spring nationals.
Se hospedó 2 noches en octubre de 2022
Respuesta de Meghan O'Neal, General Manager el 3 nov. 2022
Thank you for taking the time to review your stay. We appreciate your feedback.

10/10 Excelente

Tobey

Se hospedó 1 noche en octubre de 2022