8/10 Bueno
Barbara W., Phoenix, AZ
5 sept. 2025
This is a difficult review to leave; the apartment is clean, stylish and on a (mostly) quiet street near shops and restaurants. It's a very old building (part of the charm) and some steep winding steps up, but we're in our 70's and had no problems. But a few nights into our 11 night stay we did have to leave the property and move to a hotel due to flying insects, probably mosquitoes and some small gnats. We were badly bitten and I had a reaction to one bite that left an eye quite swollen. This can happen anywhere. And let me be clear these were NOT bedbugs. Host Veronica responded quickly and with concern, asked a neighbor to deliver some repellent, etc, but they didn't work. We then checked out.The host seemed eager to want to solve the problem, and may have by now. I still give our stay 4 stars because of her willingness to try and make things right and her willingness to negotiate a partial refund. It's a fun, old part of town and surprisingly quiet except for one night of music down the street. Were I younger I'd have joined them!The apartment was pretty much as presented on VRBO photos.
Barbara W.
Se hospedó 9 noches en agosto de 2025