We appreciate all the feedback. Unfortunately, yes we did lose all cable, telephones & internet due to a failure out of our hands. We apologize for the inconvenience you occurred. Thanks again for letting us know.

Dear Juan, we apologize for any inconvenience caused by the additional charges for WiFi, parking, and pool access. Your feedback means a lot to us, so we will review our reservation procedures to ensure guests are informed of all applicable fees upfront. Thank you for sharing feedback on your stay and bringing these concerns to our attention, as we will review them with due seriousness and take possible action to improve the quality of our services. Ultimately, we wish to have you back at the hotel as our guests so that we can make up for our missteps and provide you with an experience worth your time and money. Kind regards,Customer Care TeamMariposa Inn and Suites

Pablo, Thanks again.

Dear Javier, we are happy to have hosted you and served you well at Mariposa Inn and Suites. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Kind regards,Customer Care TeamMariposa Inn and Suites

Lourdes, Thanks again.

Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

Thank you for letting us know.

Hector, Thanks again!

We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits. Best Regards, Customer Care Team

Dear Lisa, we sincerely apologize for the less-than-ideal experience you encountered during your recent stay with us. It deeply saddens us to hear that we fell short of your expectations. Your feedback regarding our receptionist's unpleasant demeanor, the confusion surrounding pet-friendly accommodations, and the subsequent pricing discrepancy is duly noted, and we will address this issue with our staff to ensure it doesn't recur. We understand the significance of special occasions like anniversaries, and it's regrettable that we couldn't fulfill your preference for the suite. As for the condition of the room and the breakfast quality, we intend to take your comments seriously and assure you we will work diligently to make the necessary improvements by all means. Your satisfaction is paramount to us, and we hope to have the opportunity to welcome you back for a much-improved experience that genuinely reflects the standard of hospitality we aim to uphold.Kind regards,Customer Care TeamMariposa Inn and Suites

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Thanks for letting us know..

Roland, We appreciate all the feed and we're sorry you were unhappy. Thanks again for letting us know

Gail, Thanks again.

Hey Liaoying, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at the Mariposa Inn and Suites!Kind regards,Customer Care TeamMariposa Inn and Suites

Allison, We appreciate all the feedback. Thanks again.

Danica, We appreciate all the feedback. Thanks again.

Alejandro, Thanks again.

Savannah We appreciate the feedback. Thanks again

NIck, We appreciate the feedback. Thanks again.

Danielle, Thanks again!

Roseann, We appreciate all the feedback. Thanks again.

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Sharlin, We appreciate the feedback. Thanks again for letting us know

Jean, We appreciate the feedback. Thanks again.

Diana, We appreciate the feedback. Thanks again.

Michael, We appreciate all the feedback & we apologize for the things you mentioned. Thanks again for letting us know.

Maria, Thanks again.

We appreciate all the feedback. Thanks again

Raquel. Thanks again.

Esperanza, Thanks again!

Raymond, We appreciate all the feedback. Thanks again.

Dear Jenna, thank you for your wonderful review and for choosing to stay with us at the Mariposa Inn. We're thrilled to hear that you enjoyed our clean and charming atmosphere, as well as the lovely additional touches around the pool area. We're continuously striving to create a boutique feel, and we're glad it resonated with you. However, we apologize for any inconvenience caused by the bedding. Your feedback is important to us, and we will certainly address this issue to ensure a more comfortable stay for our guests. We hope that our remaining facilities and services were up to the mark. Do not hesitate to let us know about any improvements we could bring to our establishment, as we are excited to serve you again for a fun vacation soon enough.Kind regards,Customer Care TeamMariposa Inn and Suites

Richard, We appreciate the feedback & we apologize for the shower issue you mentioned. Thanks again for letting us know.

Rajmeet, We are glad to hear you enjoyed your stay with us. We really appreciate all the great feedback. Thanks again.

Paige, We appreciate all the feedback. Thanks for letting us know.

Shubhra, We appreciate the feedback. Thanks for letting us know.

Nicola, We appreciate all the feedback. Thanks again.

Favian, Thanks again.

We appreciate the feedback. Thanks again.

Cherie, Thanks again!

We appreciate all the feedback. Thanks again.

Janiel, We really appreciate all the feedback. Thanks again..

Courtney, Thanks again

Becky, We appreciate all the feedback & we apologize for the incovienses you mentioned. Thanks again for letting us know.

Dear Andreas, thanks for your feedback and for sharing your appreciation for our rooms. We apologize for any inconvenience you experienced with our housekeeping and Wi-Fi services. Your feedback regarding these issues has been shared with our team to ensure that they are addressed promptly. We understand the importance of a comfortable and convenient stay, and we regret falling short of your expectations in these areas. We assure you that we will revisit your review and improve our facilities to reflect the quality of customer satisfaction we aim to attain. We hope you consider booking with us again next time you are in the area so that we can provide the relaxing stay you expect and deserve.Kind regards,Customer Care TeamMariposa Inn and Suites

Kali, We appreciate all the feedback & we're glad to hear your enjoyed your stay,. Thanks again.

Robert, Thanks again.