Hello! Kheyla,Thank you for taking the time to share your feedback with us regarding your recent stay at Hilton Rose Hotel. We sincerely apologize for the disappointment you experienced with your room and the inconvenience related to the hold on your credit card.We appreciate your kind words about our lobby, scenery, and staff. However, it deeply saddens us to learn that your overall experience was marred by the condition of your room and the issue with the credit card hold. Please know that we take your concerns seriously, and we are actively investigating this matter to ensure it is resolved promptly. We understand the importance of communication and professionalism, and we are committed to making this right for you.We truly value your feedback, as it helps us identify areas for improvement.Once again, we apologize for the inconvenience, and we hope to have the opportunity to welcome you back in the future, providing you with the exceptional experience you deserve.

Hello Onofre. Thank you for allowing us to host you and for leaving your review. We do hope to host you again in the near future. Best wishes,

Hi Evelyn,Thank you for allowing us to host you and for leaving your feedback. We're happy to learn that you found our service, facilities, food and drinks to your liking.We do hope to see you again for another wonderful stay.Best Wishes,

Hello Yenia, Thank you for allowing us to host you and for leaving your review. We are happy to know you had a good stay at our resort. We do look forward to seeing you again for another great stay. Regards,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the multiple issues you encountered during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and we regret that we fell short of meeting your expectations.We appreciate your comments regarding the effectiveness of the front desk and the various maintenance issues you experienced in your room. Please know that your concerns have been shared with the relevant teams for immediate attention and resolution.Additionally, we apologize for the inconvenience you faced with the noise from neighboring rooms, the lack of ice availability, and the disturbance caused by the smell of smoke. We take such matters seriously and will take appropriate measures to address them to ensure a more pleasant stay for our guests in the future.Your feedback is invaluable to us, and we will use it to improve our services and facilities moving forward. We understand that this experience was not reflective of the high standards we strive to maintain, and we sincerely regret any inconvenience it may have caused you.We truly hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

Thank you for sharing your feedback with us. We're glad to hear that you found the resort nice and our staff friendly. However, we apologize for any inconvenience you experienced regarding the service for drinks and food at the pool or private beach.Your comments are important to us, and we'll certainly take them into consideration as we strive to improve our services and enhance the guest experience.

Thank you for your feedback! We're delighted to hear that you appreciated our efforts.

We're thrilled to hear that you enjoyed yourself tremendously during your stay! Thank you for sharing your positive feedback with us.We can't wait to welcome you back for another wonderful experience in the future.

Thank you so much for being a regular guest at our hotel! We truly appreciate your loyalty and are thrilled to hear that you and your husband love staying with us.We look forward to continuing to provide you with memorable experiences during your visits, and we can't wait to welcome you back for many more enjoyable stays in the future.

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience and disappointment you experienced during your visit.We understand the importance of providing comfortable accommodations and regret that the layout of the room, particularly the narrow space around the toilet, and the issues with the shower head impacted your stay negatively. Please know that your comments have been shared with our maintenance team for immediate attention and resolution.We also apologize for the oversight in the replenishment of the refrigerator during your stay. Ensuring that all guest amenities are promptly restocked is a top priority for us, and we regret any inconvenience this may have caused.On a positive note, we're delighted to hear that you enjoyed the food and found our staff to be polite. However, we understand your concerns about the need for updates to the hotel. Please rest assured that your feedback is incredibly valuable to us, and we will use it to improve our services and facilities for future guests.We sincerely appreciate your patronage and hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future.

Thank you for allowing us to host you and for leaving your rating. We look forward to hosting you again for another great stay. Best wishes,

Thank you for taking the time to share your feedback with us, and we sincerely apologize for falling short of your expectations during your recent stay. We're disappointed to hear that you found the resort not as clean as it was during your previous visit and that the food did not meet your expectations. Additionally, we're sorry to hear that you did not experience the level of politeness from our staff that we strive to provide.Please know that your comments are taken seriously, and we will address them with our team to ensure that we maintain the high standards of cleanliness and service that our guests expect and deserve. We understand your decision not to return, but we hope you'll consider giving us another chance in the future to provide you with the exceptional experience you deserve.

Thank you for sharing your feedback with us! We're glad to hear that you found your room to be nice and that our housekeeping team did a good job cleaning. Your comfort and satisfaction are important to us, and we're pleased to know that these aspects of your stay met your expectations.We appreciate your constructive feedback regarding the need for room updates and the smell in the hallways. We'll certainly take this into consideration as we strive to continuously improve our facilities and address any issues that may impact our guests' experiences.Regarding the liquor options and drink strength, we'll certainly review this with our beverage team to ensure that we're meeting our guests' expectations in terms of quality and potency.We're delighted to hear that everyone was nice and that you enjoyed the food. Providing friendly service and delicious meals are top priorities for us, and we're glad to know that we succeeded in this aspect of your stay.Thank you for considering a return visit! We look forward to welcoming you back again and ensuring that your next stay is even more enjoyable.

Thank you for sharing your feedback with us! We're thrilled to hear that you had a fantastic time enjoying our pools, especially the water park with slides and lazy river. It's great to know that you found the food to be good overall and that the hotel wasn't overly crowded during your stay.We're delighted that you found our staff to be friendly and attentive. Providing exceptional service is one of our top priorities, and we're glad to hear that our team members made a positive impression on you.It's wonderful to hear that you enjoyed the beach and took advantage of the kayak and catamaran options. We aim to offer a variety of activities to ensure our guests have a memorable experience.Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable stay.

Thank you for allowing us to host you and for leaving your rating. We look forward to hosting you again for another great stay. Best wishes,

Thank you for allowing us to host you and for leaving your rating. We look forward to hosting you again for another great stay. Best wishes,

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our resort and that our staff made a positive impression on you with their friendliness. Your perfect score of 10/10 means the world to us! We're committed to providing exceptional experiences for all our guests, and we're delighted that we hit the mark with you. We hope to welcome you back for another wonderful stay in the future!

Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our resort and found our amenities to be perfect for your stay. We appreciate your input regarding the rooms and will certainly take it into consideration as we strive to continuously improve our accommodations. We're delighted you were able to enjoy the gorgeous views during your time with us and hope to welcome you back again soon!

Thank you for your kind words and for choosing to stay at our resort! We're delighted to hear that you had a pleasant experience and that you found our resort to be enjoyable. Ensuring the safety and well-being of our guests, especially children, is always our top priority, and we're glad to hear that you felt comfortable and secure around our pools.We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future.

Thank you for allowing us to host you and for leaving your rating. We look forward to hosting you again for another great stay. Best wishes,

Thank you for sharing your feedback with us. We appreciate your suggestion regarding carpet renovation. We constantly strive to enhance our facilities to provide the best experience for our guests, and your input is invaluable in this process. We will certainly take your suggestion into consideration as we continue to improve our property.

Thank you for your glowing review of your recent stay at our resort! We're thrilled to hear that you had a great experience and that our staff made you feel welcomed and well taken care of throughout your stay. Providing exceptional service and ensuring the comfort of our guests is always our top priority, and we're delighted that you found our team to be attentive and responsive.We're also pleased to hear that you enjoyed the cleanliness of our resort and the convenience of having both the pool and beach close by. It's wonderful to know that you would recommend our resort to others and that you would choose to stay with us again in the future.Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay!

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay.We're glad to hear that you found our staff to be nice and accommodating, although we regret any lapse in service regarding the towels for your shower. Rest assured, we will address this with our team to ensure such oversights are not repeated in the future.We apologize for the unpleasant odor in your room and the ineffective resolution with the air conditioning unit. Your comfort is of the utmost importance to us, and we regret that we were unable to resolve this issue to your satisfaction during your stay.We understand your decision not to stay with us again and respect your perspective. However, we hope you will consider giving us another opportunity to provide you with the exceptional experience that we strive to deliver to all our guests.

Thank you for sharing your feedback with us. We sincerely apologize for the shortcomings you experienced during your stay. Providing exceptional service and accommodations is our top priority, and we regret that we fell short of your expectations in terms of staff friendliness, room cleanliness, and restaurant options.Please know that we take your comments seriously, and we will address these issues with our team to ensure improvements are made. Your feedback helps us to continually strive for excellence, and we appreciate you bringing these matters to our attention.If you decide to visit us again in the future, we would welcome the opportunity to provide you with a more enjoyable experience.

Thank you for taking the time to share your feedback with us. We're delighted to hear that overall, you had a pretty decent stay with your large group and that you found our resort to be suitable for families. It's fantastic to know that you enjoyed the pool vibes and the Saturday pool party, and that the entertainment crew left a positive impression on you.We apologize for any encounters with staff members who were less than courteous during your stay. Providing exceptional service is a priority for us, and we will address your concerns with our team to ensure that all guests receive the warm and welcoming hospitality we strive for.We're glad to hear that despite any challenges, you were able to have a good time and that the kids enjoyed themselves, particularly with the fun activities like the lazy river and slides.Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed everything during your stay with us. However, we apologize for any inconvenience you experienced with our shuttle service. We understand the frustration of not being able to access a service as advertised. We will review our shuttle service procedures to ensure such discrepancies are addressed. Your feedback is invaluable, and we appreciate your patience and understanding.

We understand your sentiment. While our resort offers a pleasant atmosphere and good dining options, we appreciate your feedback regarding the pricing. We continuously strive to provide value for our guests, and your input helps us in our ongoing efforts to enhance the overall guest experience. Thank you for sharing your thoughts with us.

Thank you for allowing us to host you and for leaving your rating. We look forward to hosting you again for another great stay. Best wishes,

Thank you for allowing us to host you and for leaving your rating. We look forward to hosting you again for another great stay. Best wishes,

Thank you for your feedback! We're delighted to hear that you enjoyed your stay and found Jamaica to be a beautiful country. We're glad that you had a great experience with us and that our resort provided a comfortable accommodation during your visit. Should you plan to return in the future, we'd be honored to welcome you back for another wonderful stay.

Thank you for your feedback! We're thrilled to hear that you had an amazing stay with us for the second time. It's fantastic to know that you enjoyed the variety of fun activities, great food, and excellent customer service. Your satisfaction is our priority, and we're delighted that you had a comfortable and enjoyable experience overall.We appreciate your suggestion regarding the room updates, and we will take this into consideration as we continue to enhance our facilities to better meet the needs of our guests.Thank you for choosing to stay with us again, and we look forward to welcoming you back for another memorable experience in the future!

We're thrilled to hear that you truly enjoyed yourself during your stay with us! Thank you for sharing your positive feedback. We strive to provide exceptional experiences for all our guests, and we're delighted that we could contribute to making your stay memorable.

Thank you for sharing your feedback with us. We sincerely apologize for the challenges you encountered during your stay. It's disheartening to hear that your experience with the check-in process was not up to our usual standards and that it caused inconvenience, especially after a long day of travel with young children. We understand the importance of a smooth check-in process, and we will address this issue with our team to ensure improvements are made.We also apologize for any disappointment regarding the food options available, particularly for children. Your feedback regarding the variety of food options and offerings for kids is valuable, and we will review this with our culinary team to enhance our offerings.We appreciate your positive comments about the resort's size and proximity to amenities. However, we understand your expectations regarding the water park may not have been fully met. We will take your feedback into consideration as we continue to enhance our facilities and offerings for our guests.Thank you for bringing these matters to our attention. Your feedback helps us identify areas for improvement, and we will work diligently to address these issues to ensure a more enjoyable experience for our guests in the future.

Thank you for allowing us to host you and for leaving your rating. We look forward to hosting you again for another great stay. Best wishes,

We're delighted to hear that you enjoyed the opportunity to relax in our hammocks! It's wonderful that it brought back fond memories of your childhood. We're thrilled to have played a part in creating a nostalgic and relaxing experience for you. We look forward to welcoming you back for more relaxing moments in the future!

Thank you for allowing us to host you and for leaving your rating. We look forward to hosting you again for another great stay. Best wishes,

Thank you for allowing us to host you and for leaving your rating. We look forward to hosting you again for another great stay. Best wishes,

Thank you for reaching out and sharing your recent experience with us. We are truly sorry to hear about the challenges you faced with your travel plans and the subsequent disappointment regarding your reservation at Hilton Rose Resort.We understand the frustration caused by the flight cancellation and the impact it had on your shortened stay. Please accept our sincere apologies for any inconvenience this may have caused.We regret any miscommunication regarding your reservation and the cancellation policy. Our team is currently reviewing your case, and we will work diligently with Expedia to explore potential options for a resolution, including the possibility of a credit for a future stay.We value your loyalty to the Hilton brand and are committed to providing exceptional service to our guests. Your feedback is essential to us, and we will take this opportunity to review and improve our policies to better serve our guests in similar situations in the future.Thank you for bringing this matter to our attention. We appreciate your understanding and patience as we work towards a resolution.

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to hear that the service did not meet your expectations and that you encountered issues such as power outages and malfunctioning amenities.Your comments regarding the power outages and the non-functioning fan have been noted, and we will investigate these matters further to prevent similar occurrences in the future. Additionally, we apologize for the incident involving your wife slipping in one of our restaurants due to water dripping from the ceiling. We take such safety concerns very seriously, and we will address this issue immediately to ensure the safety of our guests.We truly appreciate your feedback as it helps us identify areas for improvement. Please know that we are committed to providing exceptional service and ensuring the comfort and safety of all our guests. Once again, we apologize for the inconvenience, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the condition of the bathroom, particularly the shower. Your comments are valuable to us, and we will address this matter promptly to ensure improvements are made. We appreciate your patronage and hope to have the opportunity to welcome you back for a more comfortable stay in the future.

Thank you for your kind words! We're delighted to hear that our staff made your stay enjoyable with their friendly service. We appreciate your feedback and look forward to welcoming you back soon for another wonderful experience.

Thank you for taking the time to share your feedback with us. We deeply regret to hear about your disappointing experience during your recent stay at our Hilton resort. Your feedback is extremely valuable to us as we strive to provide exceptional service to all our guests.We sincerely apologize for the inconvenience caused by the temporary closure of the main pool due to unexpected incidents. Such occurrences are certainly not reflective of our usual standards, and we understand the frustration it may have caused.We apologize for any discomfort or inconvenience you experienced. We will address these concerns with our team to ensure that necessary improvements are made promptly.It is disheartening to learn about the subpar dining experiences you encountered. Your comments regarding the food quality and service have been duly noted, and we will work diligently to enhance our offerings in these areas.We appreciate your recognition of Joyce's exceptional service at the main pool, and we will be sure to commend her for her dedication. However, we are truly sorry for the negative interaction you had with another server, and we will take immediate steps to address this matter internally.Please accept our sincerest apologies for falling short of your expectations. We understand your disappointment, and we assure you that your concerns will be thoroughly reviewed to prevent similar occurrences in the future.We hope you will reconsider and provide us with another opportunity to exceed your expectations should your travels bring you back to our area.

Thank you for allowing us to host you and for leaving your rating. We look forward to hosting you again for another great stay. Best wishes,

Thank you so much for your kind words! We're thrilled to hear that you enjoyed our staff and ambiance. We look forward to welcoming you back soon!

Thank you for your wonderful feedback! We're thrilled to hear that Rose Hall continues to exceed your expectations. It's fantastic to know that you appreciate the balance we strive to maintain between a kid-friendly and adult-friendly environment.We're glad that you found our approach accommodating for smokers while also understanding the necessary limitations. Your satisfaction is our priority, and we're delighted to hear that our staff's hospitality has consistently made you feel welcome during your 11 visits to the property.We can't wait to welcome you back for your 12th visit and many more memorable experiences.

Thank you for taking the time to share your feedback with us. We're sorry to hear that your recent stay did not meet your expectations.We take your comments regarding the condition of the resort and the pool area very seriously. Rest assured, our maintenance team is addressing these issues to ensure the safety and comfort of our guests.We apologize for any inconvenience you experienced with the food options. Your feedback will be shared with our culinary team as we continuously strive to improve our dining offerings, including providing more kid-friendly options.It's great to hear that you had a positive experience with Amstar transportation and found most of our staff to be friendly.Regarding the gift shop prices, we apologize if you felt they were not reasonable. We will review our pricing structure to ensure it aligns with the value we aim to provide to our guests.We appreciate your candid feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.