Hi Richard, thank you for the wonderful review! We are glad you found your stay with us to be great. We'll pass on the sentiment to the team. We hope to see you again for another great stay!

Hi Paola, thank you for taking the time to provide feedback about your recent stay. Although we couldn't locate a reservation under your name we're sorry to hear that you didn't have a satisfactory experience. We would appreciate more details about your concerns so we can address them effectively. We welcome you to contact us directly to provide more details. Your satisfaction is important to us, and we hope to have the chance to provide you with a better experience in the future!

Hi Barbara, thank you for taking the time to leave us a review! We are so glad we were able to provide you with an enjoyable stay. We hope to see you again for another stay. Until then, safe travels!

Hi there, thank you for sharing your positive experience! We're so glad you enjoyed your stay, we'll be sure to let our team know you appreciated their great service. We look forward to seeing you next time you're in Montauk!

Thank you for your wonderful review! We're delighted that you enjoyed the safety, our grounds and facilities, and convenient location. We are glad we were a positive part of your time in Montauk! We're equally excited about welcoming you back for another enjoyable stay. Until then, safe travels and see you soon!

Hi Henry, thank you for taking the time to share your feedback! We're sorry to hear about the inconvenience you encountered with ants during your stay. While we have regular extermination services in place, certain circumstances, such as leftover food, can attract them. We appreciate your understanding and would like to assure you that we are continuously working to address and prevent such occurrences. We hope you'll consider staying with us again. Thank you for staying with us!

Hi Lily, thank you for sharing your feedback on your recent stay! We're glad you found your overall stay comfortable and enjoyed the convenience of our location, the pool, and our garden area. However, we apologize for any inconveniences you encountered regarding some of the amenities in your room. We value your feedback as we continuously work to improve our guest experience. We appreciate your understanding and hope that these aspects won't deter you from considering us for your future visits. Have a great summer!

Thank you for the review, Tracy! We are so glad you and your fur baby enjoyed the stay! We look forward to welcoming you back next time!

Hi Jeff, thank you for the review! We are thrilled you enjoyed your stay and found we provide good value to our guests! We hope to see you next time you’re in town!

Thank you for the great rating, Kelly! We look forward to welcoming you back for another enjoyable stay in the future.

Hi Anne, thank you for the wonderful review! We are so glad you enjoyed your stay with us! We look forward to welcoming you back for another great stay!

Hi Edward, thanks for the nice comments! We are so happy you enjoyed your stay, especially the pool. Looking forward to seeing you again for a future stay!

Hi Christine, thank you for choosing to stay with us and for sharing your experience! We're glad to hear that you enjoyed our convenient location and facilities. We apologize for any misunderstanding regarding the pool towels. Please note that pool towels are provided within the pool area for our guests' convenience, and it is beach towels we offer for sale. We value your feedback and look forward to seeing you next time you’re in town!

Hi Alison, we are glad you enjoyed the facilities! We apologize for the miscommunication that took place. However on top of doing our best to help ensure our guests enjoy their stay, upholding legal safety regulations is our top priority (sometimes at the expense of convenience).For safety reasons imposed by the fire marshal, we must have ALL guests on the premises registered regardless of whether they are day-visitors or overnight guests. In the event of an emergency it falls upon the hotel to account for its number of guests—that is why a notice is posted on each rooms’ wifi-sheet and front desk (including any fees). We try our best to give leeway where possible, but when it comes to safety regulations we cannot.Security showed an unregistered guest going in/out of the room for the duration of your stay and with luggage during check in/out when only 2 guests were registered in the room the entire stay. When you informed our staff that this visitor was picking you up, we made an exception. However when a third guest stayed overnight again, they were not registered by any means despite being verbally informed of the policy. Had we been aware of the specific circumstance mentioned, we would have been happy to waive the fee—however this is the first we are learning of it. Please feel free to contact us so we may issue a refund for that circumstance.