Servicio de la propiedad

Opiniones sobre Mobile Marriott

3.5 out of 5
Mobile Marriott
3101 Airport Blvd, Mobile, AL

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 502 de 1000 opiniones" "
Evaluación: 8 - Bueno. 273 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 109 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 68 de 1000 opiniones" "
Evaluación: 2 - Terrible. 48 de 1000 opiniones" "

8,8/10

Limpieza

8,8/10

Personal y atención

7,6/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Irma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente servicio, gracias!!
Se hospedó 3 noches en noviembre de 2017

10/10 Excelente

Miguel, M

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Súper recomendable y excelente atención. Habitaciones súper cómodas!

10/10 Excelente

Humberto, Miami.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No se puede pedir más.!!!! Excelente en atención y
El Servicio de Desayuno. Excelente.

10/10 Excelente

Cecilia, Miami

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Liked it..
Wonderful!

10/10 Excelente

chima, Coppell

Le gustó: Limpieza, servicios
Clean and customer friendly.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

David

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff and both the front desk and at the breakfast area.
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Ashlay

Se hospedó 2 noches en abril de 2024

8/10 Bueno

Yolanda

Le gustó: Limpieza, estado de la propiedad e instalaciones
Nice location
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Mark

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Regina

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Always clean
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Nigel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en febrero de 2024
Respuesta de Alicia el 18 mar. 2024
Thank you for letting us know of your stay. I am so glad you enjoyed yourself and hope that you choose to stay with us in the future.

6/10 Aceptable

Shquita

Se hospedó 3 noches en febrero de 2024
Respuesta de Alicia el 18 mar. 2024
Ms Shquita,I apologize that you didn't enjoy your stay with us. We strive to provide the best service and in your case it appears that we failed. I hope that you give us another chance in the future.

8/10 Bueno

Jean

Viajó por negocios, Viajó en grupo
No le gustó: Servicios
The area isn’t too bad , It is close to restaurant and major road but I did not like the outside of the hotel.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Alicia el 26 mar. 2024
Jean,Thank you for choosing to stay with us. I hope that you enjoyed your time here and that you choose to stay with us in the future.

8/10 Bueno

Carla

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Alicia el 26 mar. 2024
Carla,Thank you for choosing to stay at the Mobile Marriott. I am glad that you enjoyed your stay with us and hope to see you in the future.

4/10 Mediocre

Roleen

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Under renovation
The hotel is undergoing renovations and I wasn’t informed when making the reservation. The check in area was a little podium in a construction area and the restaurant and bar were completely inaccessible. Very disappointing!
Se hospedó 1 noche en enero de 2024
Respuesta de Alicia el 18 mar. 2024
Roleen,We are now done with renovation! I hope that you choose to stay with us on your next visit to Mobile.

8/10 Bueno

Charles

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Alicia el 26 mar. 2024
Charles,Thank you for choosing to stay at the Mobile Marriott. It looks like you enjoyed your stay with us. I hope to see you again on your future stays.

4/10 Mediocre

Matt

No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Alicia el 26 mar. 2024
Matt,I apologize that you did not enjoy your stay with us. We strive to give the best service and it appears that in your case we failed. I hope you give us another opportunity in the future.

2/10 Terrible

Deborah

Le gustó: Limpieza
The Expedia reservation I submitted NEVER came through. I did it twice and when I arrived at the hotel No reservation was shown. very disturbing.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Alicia el 26 mar. 2024
Deborah,I am so sorry this happened to you. We strive to give the best service and it appears that we were unable to do so. I hope that you give us another chance in the future.

10/10 Excelente

DeShonda

Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Bryan

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Derrick

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and quiet but went to my car to notice someone was sleeping in a car park next to mine.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Iris

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Eman

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The entire staff was friendly and helpful. Hotel was clean and comfortable. Great hotel stay while traveling.
Se hospedó 3 noches en octubre de 2023

4/10 Mediocre

Titania

Se hospedó 2 noches en octubre de 2023

6/10 Aceptable

Michael

Le gustó: Limpieza, personal y atención
Mobile Marriott
The hotel was booked for a king size bed, however we were given two full size beds, and told the computer generated it because we used a third party website. We traveled with friends and asked if we could all be within close proximity on the same floor. That did not happen, we were all on separate floors. When we asked why, again because it was computer generated. We were under the impression there was a free continental breakfast, but that was not the case. There was also an issue with our room door not locking properly. We did make the front desk aware, and we were offered a new room.
Se hospedó 1 noche en octubre de 2023
Respuesta de Alicia el 16 oct. 2023
I sincerely apologize for the issues that you encountered during your stay. That is not our standard and I am sorry that we did not meet expectations. I will be addressing this with our team so that it doesn't occur in the future. I hope that you choose to give us another chance in the future.

10/10 Excelente

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I’ve stayed in mini Marriott and this was my far the most comfortable room I’ve had. The bed along with the pillows made my night sleep on the phone.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Lauren

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Comfortable and cool room.
The hotel room was comfortable. The only real negative was the hair conditioner dispenser was empty. I was disappointed there wasn't room service, but I went down to the restaurant, and the food was good. They need to update their phones as they still had a button for room service.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good place to stay.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Ernesto

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
excellent service
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Simon

Le gustó: Servicios, estado de la propiedad e instalaciones
Upgrade
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Joyce

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023

4/10 Mediocre

Josh

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención
I was double charged for this stay.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very clean and nice hotel!
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Jacqueline

Le gustó: Limpieza, personal y atención, comodidad de la habitación
No le gustó: Estado de la propiedad e instalaciones
It was ok
The shower stopped working I called to have it serviced and no one came to fix it.
Se hospedó 2 noches en junio de 2023

4/10 Mediocre

John

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I recently had the pleasure of staying at the Mobile Hotel Marriott, and I must say, it was an absolutely wonderful experience from start to finish. From the moment I stepped foot into the hotel, I was greeted with warm smiles and exceptional hospitality. I'd like to highlight the outstanding service provided by the check-in clerk, who made my stay truly memorable. First and foremost, the check-in process was smooth and efficient. The clerk was extremely courteous and attentive, taking the time to answer all of my questions and ensure that I had everything I needed for a comfortable stay. Their friendly demeanor and genuine enthusiasm made me feel valued as a guest right from the beginning. Moreover, the clerk went above and beyond to accommodate my preferences. They took note of my room preferences and made sure to assign me a room that exceeded my expectations. Their attention to detail and commitment to customer satisfaction were truly commendable. The Mobile Hotel Marriott itself was impeccable. The rooms were spacious, well-appointed, and maintained to a high standard of cleanliness. The amenities offered were top-notch, including a fitness center, a refreshing pool, and a variety of dining options that catered to different tastes. Location-wise, the hotel was conveniently situated in a vibrant area with easy access to local attractions, restaurants, and shopping centers. It provided a perfect base for exploring the city while offering a peaceful.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

William

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A+ Service and a BEAUTIFUL hotel.
From the lovely ladies at the reception desk to Sam the bartender, A+ service all the way.
Se hospedó 1 noche en junio de 2023

4/10 Mediocre

Telisa

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Comodidad de la habitación
Unhappy and hot
The hot water in our room did not work. We moved to a dufferent room. The air conditioner isnt working here. There are no ice machines. You have to pay for ice at the bar in the lobby even if you bring your own cup. Not happy at all
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Elizabeth

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

John

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

david

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
us
very nice stay / breakfast cost is high for what is served
Se hospedó 1 noche en abril de 2023

10/10 Excelente

david

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice and clean
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Darrien

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Satisfied Patron
Comfortable & clean. All staff members were professional & accommodating. I would stay there again.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Kelcie

Viajó con su familia y niños pequeños, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
At check in, the gentleman at the desk went above and beyond to find me a suitable room that I was comfortable in. I wish I knew his name but that really meant so much to me! Wonderful place to stay, clean and comfortable. Highly recommend.
Se hospedó 1 noche en abril de 2023

4/10 Mediocre

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Not up to par.
Didn’t seem nice enough for a Marriott hotel. Stayed in a Fairfield same trip that was nicer.
Se hospedó 1 noche en abril de 2023

2/10 Terrible

william

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Amir

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Joseph, Hoover

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was friendly
Se hospedó 1 noche en marzo de 2023

4/10 Mediocre

Lisa

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
When we arrived there were several people waiting in line to check in and it became clear very quick that they were all upset because the room they had reserved (two double beds) was not available. Like the others we had to accept a room we did not reserve. The room was moderately clean except for things like a sink that barely drained and a booger on the wall near the lamp. There were no working ice machines on floors 4 - 9. There was so much noise up until about 11:30 and starting at about 8:30/9ish. In the morning we were greeted with the wafting smell of pot in the hallway as we left - our 8 year old was asking about the smell.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Gustavo

Se hospedó 1 noche en marzo de 2023